MUTOH VJ-1638WX, Operation Manual

Page: 350 / 380

Troubleshooting VJ-2638X/1938X/1638X/1938WX/1638WX OPERATION MANUAL
350 Malfunctions and failures
(3) When data is sent from the computer, an error occurs at the printer and
nothing is printed
(4) Cannot use the computer online using LAN
No. Possible cause Remedy Reference
1 Is the type of printer selected correctly at the
computer? Check that the printer type settings on the
computer side and printer side are the same.
3.7
Connecting the
printer to PC
2 Are the interface requirements and command
mode the same on the computer side and
printer side?
No. Possible cause Remedy Reference
1 Is Network interface cable connected
correctly? Confirm the types of the cross and straight
cables, and connect Network interface cable
correctly.
3.7.3
Connecting a
network interface
cable
2 Are the network settings configured
correctly? Configure the network settings correctly.
5.1.23 IP
Address menu
to
5.1.25 Gateway
menu
3 Do the printer's network settings match the
computer's settings? Match this product’s network settings with the
computer side environment.
3.7.1 System
requirements
4 Does Power lamp on Operation panel blink
after sending printing data from the
computer? If Power lamp does not blink, contact the
computer manufacturer. —