MUTOH VJ-1638WX Operation Manual Download

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Troubleshooting

VJ-2638X/1938X/1638X/1938WX/1638WX OPERATION MANUAL

366

The media is jammed

Summary of Contents for VJ-1638WX

Page 1: ...VJx638xE A 08 VJ 2638X VJ 1938X VJ 1638X VJ 1938WX VJ 1638WX...

Page 2: ......

Page 3: ...ion manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to c...

Page 4: ...demarks or product names NOTE No part of this product or publication may be reproduced copied or transmitted in any form or by any means except for personal use without the permission of MUTOH INDUSTR...

Page 5: ...lure is found in the system or in the materials and workmanship of the product the seller produced However if the cause of failure is uncertain decide the action after due mutual consultation 2 The wa...

Page 6: ...ivation Guide This manual explains the operation procedure when you start the printer for the first time Operation Manual this manual 2 Purpose and Target Readers This manual explains preparations bef...

Page 7: ...re using the printer 4 Handling the printer This chapter explains how to handle the printer 5 Panel setup menu The section explains the Setup menu of the printer 6 Maintenance This chapter describes d...

Page 8: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 8...

Page 9: ...status outline 40 2 3 1 Status 40 2 3 2 Changing printer status 41 3 Before using 3 1 Power cord set connection 44 3 2 Turning the power ON OFF 49 3 2 1 Turning the power ON 49 3 2 2 Turning the powe...

Page 10: ...icro adjustment pattern 152 3 6 2 Custom print quality adjustment 157 3 6 2 1 Custom confirmation pattern 158 3 6 2 2 Custom rough adjustment pattern 164 3 6 2 3 Custom micro adjustment pattern 173 3...

Page 11: ...ss Count menu 251 5 1 3 Side Margin menu 253 5 1 4 Media Set menu 254 5 1 5 Media Width menu 255 5 1 6 Output Mode menu 257 5 1 6 1 Ink Dry Time menu 257 5 1 6 2 Page Gap menu 258 5 1 7 Method of Cut...

Page 12: ...anguage menu 288 5 7 2 Temperature menu 289 5 7 3 Length menu 289 5 7 4 Remain Ink menu 289 5 8 Job Status Menu 290 6 Maintenance 6 1 Replacing consumable components 292 6 1 1 Replacing Ink cartridges...

Page 13: ...troubleshooting 351 7 1 4 Printing related troubleshooting 354 7 2 Error messages 357 7 2 1 Status messages 357 7 2 2 Message type error display and remedies 359 7 2 3 Error requiring restart 362 7 3...

Page 14: ...Table of Contents VJ 2638X 1638X 1938WX 1638WX OPERATION MANUAL 14...

Page 15: ...Safety instructions This chapter explains the installation of this printer warning terms that operators need to know caution items and warning labels on the printer WARNING When installing and operati...

Page 16: ...ed into three stages Understand the meanings of the following warning terms and follow the contents instructions in this manual Warning Meaning Used for dangerous situations where death or a serious i...

Page 17: ...hand This could lead to an electric shock Do not connect an earth wire to the following places Gas pipes There is a possibility of ignition and explosion Earth wire of telephone cables and lightning...

Page 18: ...bend twist or pull the power cord set by force Do not route the power cord set near heating appliances Pay attention to the following points when handling the power plug Any mishandling of the power c...

Page 19: ...ot be guaranteed Unpacking or moving this printer must be done by the following number of people More than 4 people Installing the dedicated stands on the printer must be done by the following number...

Page 20: ...comes very hot and you could burn yourself Do not touch Media feed slot Platen and Media guide while Heater is working Media feed slot Platen and Media guide become very hot and you could burn yoursel...

Page 21: ...ted with each label before operating the printer 1 3 1 Handling the warning labels When handling the warning labels be careful with the following points NOTE Check whether all the warning labels can b...

Page 22: ...WX OPERATION MANUAL 22 Warning labels 1 3 2 Location and type of warning labels Pasting locations of the warning labels are shown in the following figure 1 3 2 1 VJ 2638X 1938X 1638X Warning labels Fr...

Page 23: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL Safety instructions Warning labels 23 2 3 4 5 No Types of warning labels...

Page 24: ...o Types of warning labels 1 No Types of warning labels 1 1 This device has three power systems There is a risk of electric shock unless the three power cables are unplugged during the maintenance This...

Page 25: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL Safety instructions Warning labels 25 1 3 2 2 VJ 1938WX 1638WX Warning labels No Types of warning labels 1 2 3 2 1 4...

Page 26: ...Safety instructions VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 26 Warning labels VJ 1938WX VJ 1638WX 3 No Types of warning labels 4 No Types of warning labels 4 No Types of warning labels...

Page 27: ...ety instructions Warning labels 27 NOTE The following marks are for China s safety standards P Dan hab yungh youq gij digih haijbaz 2000m doxroengz haenx ancienz sawjyungh Dan hab yungh youq gij dienh...

Page 28: ...Safety instructions VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 28 Warning labels...

Page 29: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL Product overview 29 2 Product overview This chapter explains the features of this printer along with the names and functions of each part...

Page 30: ...se 1 000 ml ink packs option for VJ 2638X 1938X 1638X is available Ink consumption amount can be controlled by IC chips greatly improving productivity Use of variable dots can also improve color repro...

Page 31: ...tions used in this section are those of VJ 1638X No Name Function 1 Media loading lever Used for fixing or releasing the media Lower Lever to fix the media Lower Lever further to fix the media firmly...

Page 32: ...not equipped with Heaters 7 Pressurizing rollers Installed inside of Front cover Press and hold the whole media when printing 8 Media cut groove Installed inside of Front cover Used to cut media stra...

Page 33: ...the media Heater Pre heater to dry ink is installed inside 4 AC inlet Used for connecting the power cord set 5 Network interface cable connector Connects a network interface cable 6 Waste fluid valve...

Page 34: ...the media Heater Pre heater to dry ink is installed inside VJ 1938X 1638X VJ 1938WX 1638WX is not equipped with Heaters 5 AC inlet Used for connecting the power cord set 6 Network interface cable con...

Page 35: ...om Operation panel 4 3 Menu setups on Operation panel When performing various operations in Operation panel 4 4 Operating from Operation panel 1 Operation keys NOTE Operation keys are assigned with di...

Page 36: ...analyzed Returns to the previous menu hierarchy Changes made in the setting are discarded Shifts from Setup menu display to Normal 4 key Nozzle Check key Press and hold this key for two seconds or mor...

Page 37: ...ht is set to High When the Low lamp is also turned on the head height is set to Mid Lamp OFF The head height is set to Low 12 Low lamp Green Lamp ON The head height is set to Low When the High lamp is...

Page 38: ...LCD monitor 5 7 Display menu 5 7 4 Remain Ink menu In the normal operation 2 3 1 Status During printing To display ink or cartridge errors 7 2 2 Message type error display and remedies The indicator a...

Page 39: ...aphic No Indicator to display the conditions of ink cartridges 1 Remaining ink amount More than 80 less than 100 2 Remaining ink amount More than 60 less than 80 3 Remaining ink amount More than 40 le...

Page 40: ...ia is loaded The various functions for printing can be performed on Operation panel 2 Setup menu display Various settings regarding printing can be made from Operation panel The various functions for...

Page 41: ...is displayed on Operation panel and the display shifts to the Setup menu NOTE For details regarding the Setup menu refer to 4 3 Menu setups on Operation panel 2 Setup menu display Normal When the pri...

Page 42: ...Product overview VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 42 Printer status outline...

Page 43: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL Before using 43 3 Before using This chapter explains necessary steps before using the printer...

Page 44: ...ock or fire CAUTION Pay attention to the following points when handling the power cord set Do not tamper with the power cord set Do not put heavy objects on the power cord set Do not bend twist or pul...

Page 45: ...on 45 2 Connect the power cord set to the AC inlet s located on the right side of the printer NOTE The number of AC inlets differs depending on the printer model VJ 2638X 1938X 3 locations VJ 1638X 2...

Page 46: ...2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 46 Power cord set connection VJ 1938X 1638X VJ 1938WX 1638WX No Name 1 AC inlet 2 Power cord set No Name 1 AC inlet 2 Power cord set 1 2 1 2 2 VJ 1938...

Page 47: ...rth wire is not connected it may cause an electric shock or fire Do not connect an earth wire to the following places Gas pipes There is a possibility of ignition and explosion An earth wire of teleph...

Page 48: ...power socket turn OFF the power on Operation panel and allow one minute or more before inserting the plug in the power socket again When inserting Power cord set into the power socket the following ca...

Page 49: ...n the power ON 1 Press the Power key on Operation panel to turn OFF the printer The Power lamp on Operation panel is turned off The printer starts initial operation When the initial operation is compl...

Page 50: ...E If Operation panel is in the following status the power is ON The Power key is pressed in The Power lamp lights up in blue Press the key once again to turn OFF the power The printer turns the power...

Page 51: ...2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL Before using Turning the power ON OFF 51 3 Raise the media loading lever when the printer is not used for a long time No Name 1 Media loading lever 1...

Page 52: ...your eyes or skin If ink gets into your eyes or sticks to your skin immediately wash it off with water Failing to do so might cause irritation or light inflammation of eyes In case of any abnormality...

Page 53: ...t disassemble Ink cartridges A disassembled Ink cartridge or Ink packs cannot be used Be sure to use the dedicated cleaning fluid VJ 2638X 1938X 1638X product number VJ MSINK3 CL220 VJ MSINK3 CL1000 V...

Page 54: ...8X 1938X 1638X 1638WX NOTE VJ 1938WX is not equipped with this function Follow the procedure below to change the angle 3 3 1 1 When inserting Ink cartridges vertically 1 Rotale Ink cartridge slot by 9...

Page 55: ...g Filling ink 55 3 3 1 2 When inserting Ink cartridges horizontally 1 Tilt Ink cartridge slot slightly toward the rear side of the printer 2 To unlock return Ink cartridge slot to the original positio...

Page 56: ...8X 1638X 1938WX 1638WX OPERATION MANUAL 56 Filling ink 3 Rotate Ink cartridge slot by 90 degrees downward 4 Check if Ink cartridge slot is horizontal 5 Change the opposite side in the same way No Name...

Page 57: ...rinter model name and follow the correct procedure 3 3 2 1 For VJ 2638X 1938X 1638X 1 Turn the printer ON The printer starts the initializing operation After the initial operation is compete Start Ink...

Page 58: ...grees upward 3 3 1 Changing the angle of Ink cartridge slot VJ 2638X 1938X 1638X 1638WX 5 Insert Cleaning cartridge into Ink cartridge slot Keep the arrow of Cleaning cartridge facing the front side o...

Page 59: ...all Cleaning cartridges are installed Busy Washing is displayed on Operation panel and the printer starts charging the cleaning fluid When Cleaning fluid has been charged Remove Cartridges is displaye...

Page 60: ...ges is displayed on Operation panel 8 Take out the ink cartridge from the bag and gently shake it two to three times a For four colors You need the following cartridges Black K 2 cartridges Cyan C 2 c...

Page 61: ...he rear side of the printer Make sure that Ink cartridges are inserted into the correct Slots Match the ink color label with the ink color before inserting Ink pack Keep the arrow of Ink cartridge fac...

Page 62: ...pe of 4Colors No Name 1 Ink cartridge 2 Ink cartridge slot K1 3 Ink cartridge slot K2 4 Ink cartridge slot C1 5 Ink cartridge slot C2 6 Ink cartridge slot M1 7 Ink cartridge slot M2 8 Ink cartridge sl...

Page 63: ...l ink charge is as follows VJ 2638X Approx 20 minutes VJ 1938X Approx 18 minutes VJ 1638X Approx 17 minutes Ink filling operation and pause operation are repeated during the initial ink replenishment...

Page 64: ...cartridge colors installed at the time of initial ink replenishment You do not need to make any special settings Users cannot change the number of ink cartridge colors after the initial ink replenish...

Page 65: ...or VJ 1938WX 1 Turn the printer ON The printer starts the initializing operation After the initial operation is compete Start Ink Charge E is displayed on Operation panel 2 Press the Enter key on Oper...

Page 66: ...ired depending on the ink type to be set To perform head cleaning make sure to use the cleaning liquid that matches the ink a When cleaning is required press the key or key to select Yes b When cleani...

Page 67: ...the printer Insert Cleaning cartridge all the way in Ink cartridge slot When all Cleaning cartridges are installed Busy Washing is displayed on Operation panel and the printer starts charging the clea...

Page 68: ...head cleaning is complete Wash retry No is displayed on Operation panel 8 Press the Enter key on Operation panel Insert InkCartridges is displayed on Operation panel 9 Take out the ink cartridge from...

Page 69: ...slots on the back of the printer Make sure that Ink cartridges are inserted into the correct Slots Match the ink color label with the ink color before inserting Ink pack Keep the arrow of Ink cartridg...

Page 70: ...nk filling operation and pause operation are repeated during the initial ink replenishment When 100 is displayed the initial ink replenishment is complete After the initial ink replenishment is comple...

Page 71: ...er NOTE If the printer perform the nozzle check printing immediately after the initial ink replenishment is complete the following results may occur Printed lines become blurred The data is partially...

Page 72: ...or VJ 1638WX 1 Turn the printer ON The printer starts the initializing operation After the initial operation is compete Start Ink Charge E is displayed on Operation panel 2 Press the Enter key on Oper...

Page 73: ...ired depending on the ink type to be set To perform head cleaning make sure to use the cleaning liquid that matches the ink a When cleaning is required press the key or key to select Yes b When cleani...

Page 74: ...grees upward 3 3 1 Changing the angle of Ink cartridge slot VJ 2638X 1938X 1638X 1638WX 7 Insert Cleaning cartridge into Ink cartridge slot Keep the arrow of Cleaning cartridge facing the front side o...

Page 75: ...y Washing is displayed on Operation panel and the printer starts charging the cleaning fluid When Cleaning fluid has been charged Remove Cartridges is displayed on Operation panel 8 Remove all Cleanin...

Page 76: ...s displayed on Operation panel 9 Press the Enter key on Operation panel Insert InkCartridges is displayed on Operation panel 10 Take out the ink cartridge from the bag and gently shake it two to three...

Page 77: ...n the back of the printer Make sure that Ink cartridges are inserted into the correct Slots Match the ink color label with the ink color before inserting Ink pack Keep the arrow of Ink cartridge facin...

Page 78: ...nk filling operation and pause operation are repeated during the initial ink replenishment When 100 is displayed the initial ink replenishment is complete After the initial ink replenishment is comple...

Page 79: ...er NOTE If the printer perform the nozzle check printing immediately after the initial ink replenishment is complete the following results may occur Printed lines become blurred The data is partially...

Page 80: ...8X 1938X 1638X NOTE High capacity ink pack adapters are not compatible with VJ 1938WX 1638WX Follow the procedure below to install High capacity ink pack adapter 1 Check the angle of Ink cartridge slo...

Page 81: ...ed on Operation panel 3 Press the Enter key on Operation panel Insert CleaningCart is displayed on Operation panel 4 Take out Cleaning fluid pack from the bag 5 Install Cleaning fluid pack and IC chip...

Page 82: ...of the remaining IC chip card will be rewritten and Cleaning fluid pack will not be usable Insert High capacity ink pack adapters all the way in Ink cartridge slots When all High capacity ink pack ad...

Page 83: ...eaning is complete Wash retry No is displayed on Oeration panel NOTE Do not remove only Cleaning fluid pack while High capacity ink pack adapter is installed on the printer The information of the rema...

Page 84: ...OTE Do not insert High capacity ink pack adapter into Ink cartridge slot without attaching Ink pack The information of the remaining IC chip card will be rewritten and Ink pack will not be usable 11 I...

Page 85: ...s Ink filling operation and pause operation are repeated during the initial ink replenishment When 100 is displayed the initial ink replenishment is complete After the initial ink replenishment is com...

Page 86: ...r the initial ink replenishment is complete the following results may occur Printed lines become blurred The data is partially not printed In such cases follow 5 3 Cleaning menu and refill a small amo...

Page 87: ...your local MUTOH dealer 3 4 1 Loading Roll Media onto the Roll media holder This section describes the procedure to load the roll media onto the Roll media holder Put the roll media in the center of...

Page 88: ...ad the roll media 1 Loosen Fixing levers on the Roll media holders both left and right on the back of the printer Set the distance between Roll media holders wider than the actual width of the roll me...

Page 89: ...using Loading media 89 2 Tighten Fixing lever of Roll media holder Left and fix the roll media holder Left 3 Set the roll media to Roll media holder Left No Name 1 Roll media holder Left 2 Fixing lev...

Page 90: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 90 Loading media 4 Attach Roll media holder Right to the roll media and tighten Fixing lever No Name 1 Roll media holder Right 2 Roll media 3 Fixing...

Page 91: ...the center press Roll media holder toward the printer and fix the levers NOTE When tightening Fixing lever press Roll media holder toward the printer If you do not press Roll media holder Fixing leve...

Page 92: ...take up unit Operation Manual for Heavy Duty take up unit 4 3 Setting the Roll Paper The operation manual of Heavy Duty take up unit is included in the printer s operation manual CD ROM 1 Turn the pri...

Page 93: ...1938WX 1638WX OPERATION MANUAL Before using Loading media 93 2 Raise front or rear Media loading lever Lever Up is displayed on Operation panel 3 Open Front cover No Name 1 Media loading lever No Name...

Page 94: ...o Media feed slot NOTE If the end of the roll media is not wound tightly wind it tightly again and then load it 5 Pull the roll media out about 1 m from the front Media feed slot which is located insi...

Page 95: ...g the edge of the media and eliminate any slack or slant NOTE If you set the roll media free while rewinding the roll media may fall out from Media feed slot and fall toward the back of the printer Co...

Page 96: ...en the media is set as shown in the following figure X follow the procedure to adjust the position of the roll media If the media is set as shown in the following figure X the media may be misaligned...

Page 97: ...ll media fix it with Fixing levers of the right and left Roll media holders NOTE When tightening Fixing lever press Roll media holder toward the printer If you do not press Roll media holder Fixing le...

Page 98: ...rear Media loading lever NOTE When loading the new roll media cut the front edge of the media if it is not straight 4 4 3 Cutting media When you increase the pressure for the media lower Media loadin...

Page 99: ...RATION MANUAL Before using Loading media 99 9 Close Front cover The User Type Setup menu is displayed on Operation panel TIP To change the user type follow 3 4 3 Setting the User Type Setting and set...

Page 100: ...elow to set the user type setting 1 Turn ON the printer and load the media After loading the media the printer enters the User Type Setting menu TIP Refer to the following for setting the media 3 4 2...

Page 101: ...tion starts NOTE If the following operations are performed in the User Type Setting menu the printer starts media initial operation without changing the User Type setting Pressing the Cancel key on Op...

Page 102: ...NOTE VJ 2638X is not equipped with this function Follow the procedure below to change the torque setting of the Roll media holders 1 Rotate the damper knob placed at the Roll media holder the back lef...

Page 103: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL Before using Loading media 103 Torque can be set to either 1 kg or 4 kg as below No Name 1 Damper knob 1 1 4kg 1kg...

Page 104: ...g both sides of media When releasing the pressure arms individually always conduct media feed compensation NOTE This function is for VJ 1938WX 1638WX only Thin media or media without stiffness is like...

Page 105: ...ancel function until it clicks in place 4 Close the front cover 5 Lower Media loading lever 6 Conduct media feed compensation 4 2 6 Media feed compensation NOTE If media still remains dirty it may imp...

Page 106: ...printer works correctly 1 Turn ON the printer and load the roll media 3 4 2 Loading Roll Media into the printer 2 Confirm that the printer is in the Normal status 3 Display the Test Print menu on Ope...

Page 107: ...The display shifts to the Test Print menu 5 2 Test Print Menu 4 Press the key or key on Operation panel to select an item for printing from the following items Nozzle Check Mode Print Setup List Palet...

Page 108: ...g for details on each of the print list items 3 5 1 Nozzle check 3 5 2 Mode print 3 5 3 Setup print 3 5 4 Palette print 3 5 5 Color Verify VJ 2638X 1938X 1638X only 3 5 6 Head alignment 6 Repeat step...

Page 109: ...ether there are any clogged heads or missing blurred prints NOTE If the nozzle check result shows that the checked points are blurred or missing perform head cleaning 6 2 3 Head cleaning Perform nozzl...

Page 110: ...conditions PrintMode Effect Pre heater set temperature VJ 2638X 1938X 1638X Platen heater set temperature VJ 2638X 1938X 1638X After heater set temperature VJ 2638X 1938X 1638X Media feed compensatio...

Page 111: ...XXX000001 VJ 1638X 384MB 2015 01 01 0 00 Head Height Low Cleaning Mode Normal Number Select Menu Setup 15 Auto Cleaning WaitingTime 360min PrintingTime Off Before Print Off 16 Ink Status Smart Chip Kk...

Page 112: ...112 Test print 3 5 4 Palette print Palette printing is performed as a color demonstration NOTE When the selected print mode of the user type is Graphics 1 or Graphics 2 Palette menu is not displayed...

Page 113: ...that become apparent and potentially detrimental to image quality NOTE This function is not shown in VJ 1938WX 1638WX Follow the 2 steps below to check the color reproducibility using the Color Verify...

Page 114: ...nt for 2 hours before use In this function the baseline cannot be saved for each media To perform the Color Verify with a different media the new baseline should be saved If the media is replace to th...

Page 115: ...he Menu key on the operation panel Menu1 Setup is displayed on the operation panel The operation panel shifts to the Setup menu display b Press the key or key to select Menu2 Test Print c Press the ke...

Page 116: ...olor Verify 6 Press the Enter key on the operation panel The printing of following items starts a Color Patches b Media Type c Preset heater temperature Preset pre heater temperature Preset platen hea...

Page 117: ...er is displayed on the operation panel No Name 1 Color Patches 2 Media Type 3 Preset Heater Temperature 4 Head Temperature Information User Type Type 3 Head Temp 25 C Pre Heater 42 C Praten Heater 42...

Page 118: ...n time has passed without opening the maintenance cover the print head returns toward the right side of the printer to protect the print head Attaching instrument ENTER is displayed Restart from the S...

Page 119: ...r is NOT installed at an angle and that there is no gap between the connector and spectrophotometer 11 Press the Enter key Wait for a while is displayed on the operation panel The printer checks the c...

Page 120: ...o the original place NOTE Before measuring the color patches make sure that the white side of the white reference plate is facing up If the black side is facing up it will not be measured accurately 1...

Page 121: ...ing the color patches Measuring is displayed on the operation panel After measuring is complete Detaching instrument ENTER is displayed on the operation panel NOTE Do not open the covers or move media...

Page 122: ...of the printer Detach instrument and Set connector ENTER is displayed on the operation panel 17 While pressing the release buttons on both sides of spectrophotometer pull it forward to remove it from...

Page 123: ...of the connector cap with your fingers and install it to the connector at the print head 19 Press the Enter key Wait for a while is displayed on the operation panel Remove white plate then close maint...

Page 124: ...place turn it over so that the black side faces up and install it back to the original place NOTE When the white reference plate is not in use make sure that it is turned over facing down to avoid any...

Page 125: ...te the environment in accordance with the environment condition described in the operating manual 8 1 1 Printer specifications Environment Condition In addition make sure to place the media and ink in...

Page 126: ...Enter key to save the measurement value of the currently printed color patches NOTE When the measurement value is saved the baseline will be replaced by the currently measured value Press Cancel key...

Page 127: ...ment caused by head alignment 3 6 Print quality adjustment When changing the print mode after performing standard head alignment make sure you adjust print head Since all print modes are adjusted at o...

Page 128: ...the print mode set by the current User Type 1 Turn ON the printer and load the roll media 3 4 2 Loading Roll Media into the printer 2 Display the Micro adjustment menu on Operation panel a Press the M...

Page 129: ...n panel d Press the key or key on Operation panel to select Test6 HeadAdjust e Press the key on Operation panel HeadAdj 1 Standard is displayed on Operation panel 3 Press the Enter key on Operation pa...

Page 130: ...art printing during warming up 4 4 7 Starting printing during warming up VJ 2638X 1938X 1638X Starts micro adjustment printing VJ 2638X 1938X 1638X starts printing after warming up is complete The con...

Page 131: ...e on its left side does not have a white vertical line 5 Pattern 4 refer to the chart below for is displayed on Operation panel The pattern name indicated by differs depending on the set print mode Pr...

Page 132: ...tion panel to enter the number that you selected in Step 4 NOTE When you press the Cancel key on Operation panel the setting value is not entered and the display returns to HeadAdj 1 Standard 7 Press...

Page 133: ...m adjustment if it is misaligned NOTE When you have adjusted most of the patterns in step 1 perform Adjust ALL in step 2 as well to check and perform adjustment Follow the procedure below to perform a...

Page 134: ...key on Operation panel to select Menu2 Test Print c Press the key on Operation panel Test1 Nozzle Check is displayed on Operation panel d Press the key or key on Operation panel to select Test6 HeadA...

Page 135: ...ion panel to select HeadAdj 2 Custom 3 Press the Enter key on Operation panel Fine Ptn ALL is displayed on Operation panel 4 Press the key or key to select the pattern to be adjusted Select Adj 1 Adju...

Page 136: ...ecome very hot and you could burn yourself NOTE You can start printing during warming up 4 4 7 Starting printing during warming up VJ 2638X 1938X 1638X Starts micro adjustment printing VJ 2638X 1938X...

Page 137: ...e When the line is aligned the bold line on its left side does not have a white vertical line 7 Pattern 4 refer to the chart below for is displayed on Operation panel 8 Press the key or key on Operati...

Page 138: ...refer to the chart below for is displayed on Operation panel Check the print result of the relevant pattern and set the number that is most aligned in the same way as steps 6 to 9 Once the settings f...

Page 139: ...mode set in the usertype setting perform Custom head adjustment and check all patterns A to F and then adjust any patterns that are misaligned beforehand Print quality may improve by head alignment i...

Page 140: ...ustment pattern NOTE Perform rough adjustment first when the degree of misalignment is difficult to determine 3 Print out the confirmation pattern again and check if the printer has been adjusted prop...

Page 141: ...tern of the print mode in the user type setting which is currently set 1 Turn ON the printer and load the roll media 3 4 2 Loading Roll Media into the printer 2 Display the Adjust Print menu on Operat...

Page 142: ...ion panel User TypeXX XX is a number between 1 and 15 is displayed on Operation panel d Press the key or key on Operation panel to select the user type setting e Press the Enter key on Operation panel...

Page 143: ...y on Operation panel Thickness 170 m is displayed on the operation panel The default is set to 170 m If the default value has been changed the changed value is displayed i Press the key or key and ent...

Page 144: ...tment j Press the Enter key on Operation panel Media thickness value is set Adj Print1 Standard is displayed on Operation panel k Press the Enter key on Operation panel Adj 1 Confirm Ptn is displayed...

Page 145: ...touch Platen and Media guide They become very hot and you could burn yourself NOTE You can start printing during warming up 4 4 7 Starting printing during warming up VJ 2638X 1938X 1638X A confirmati...

Page 146: ...ed perform print quality adjustment The procedure for print quality adjustment is complete b When the printing result is Not good You need to perform print quality adjustment Perform rough adjustment...

Page 147: ...2 of 3 6 1 1 Standard confirmation pattern 2 Press the key or key on Operation panel to select Adj 2 Rough Pattern 3 Press the Enter key on Operation panel For VJ 2638X 1938X 1638X Warming Up Skip E i...

Page 148: ...For Head 1 check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 21 12 is selected in the next printing sample NOTE 11 represents t...

Page 149: ...modes and corresponding pattern names are listed as follows NOTE Refer to the following for Print mode 5 1 1 1 1 Print Mode menu 6 Press the key or key on Operation panel to enter the number that you...

Page 150: ...etermines the setting Pattern 2 11 is displayed next 8 For Head 2 check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 21 9 Press t...

Page 151: ...38X 1938X 1638X 1938WX 1638WX OPERATION MANUAL Before using Print quality adjustment 151 10 Press the Enter key on Operation panel Determines the setting Adj 2 Rough Pattern is displayed on Operation...

Page 152: ...p 2 of 3 6 1 1 Standard confirmation pattern 2 Press the key or key on Operation panel to select Adj 3 Fine Pattern 3 Press the Enter key on Operation panel For VJ 2638X 1938X 1638X Warming Up Skip E...

Page 153: ...be printed on both sides and center of the media 4 For Head 1 check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7 6 is selected...

Page 154: ...t print mode Print modes and corresponding pattern names are listed as follows NOTE Refer to the following for Print mode 5 1 1 1 1 Print Mode menu 6 Press the key or key on Operation panel to enter t...

Page 155: ...on Operation panel Determines the setting Pattern 2 4 is displayed next 8 For Head 2 check the print results on both sides and center of the media and select the number that looks most aligned betwee...

Page 156: ...e using VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 156 Print quality adjustment 10 Press the Enter key on Operation panel Determines the setting Adj 3 Fine Pattern is displayed on Operation p...

Page 157: ...return to Step 2 NOTE Perform micro adjustment if the printer is not fully adjusted after rough adjustment In adjustment patterns there are Adjust pattern ALL where all patterns will be adjusted and I...

Page 158: ...l of the confirmation patterns A to F and check the degree of misalignment 1 Turn ON the printer and load the roll media 3 4 2 Loading Roll Media into the printer 2 Display the Adjust Print menu on Op...

Page 159: ...ration panel User TypeXX XX is a number between 1 and 15 is displayed on Operation panel d Press the key or key on Operation panel to select the user type setting e Press the Enter key on Operation pa...

Page 160: ...The default is set to 170 m If the default value has been changed the changed value is displayed h Press the key or key and enter the thickness of the paper to use in the range of 80 m to 2 800 m Thi...

Page 161: ...tom k Press the Enter key on Operation panel Adj 1 Confirm Ptn is displayed on Operation panel The display enters the Adjust Print menu 5 1 1 1 2 Adjust Print menu 3 Press the Enter key on Operation p...

Page 162: ...nting during warming up 4 4 7 Starting printing during warming up VJ 2638X 1938X 1638X A confirmation pattern for print quality adjustment is printed VJ 2638X 1938X 1638X starts printing after warming...

Page 163: ...ent The procedure for print quality adjustment is complete b When the printing result is Not good You need to perform print quality adjustment Perform rough adjustment when the degree of misalignment...

Page 164: ...menu on Operation panel in the same way as Step 2 of 3 6 2 1 Custom confirmation pattern 2 Press the key or key on Operation panel to select Adj 2 RoughPtn ALL 3 Press the Enter key on Operation pane...

Page 165: ...ts printing after warming up is complete For the rough adjustment pattern the same petterns will be printed on both sides and center of the media 6 rough adjustment patterns A to F are printed Enter t...

Page 166: ...E 11 represents the current setting value When the line is aligned the bold line on its left side does not have a white vertical line in the middle 5 Pattern 1 11 refer to the chart below for is displ...

Page 167: ...next 8 For Head 2 check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 21 9 Press the key or key on Operation panel to enter the n...

Page 168: ...the Enter key on Operation panel Determines the setting 11 Enter the values for patterns B to F in the same way Press the Enter key to set the value Once all set values have been entered press the Ent...

Page 169: ...6 2 1 Custom confirmation pattern 2 Press the key or key on Operation panel to select Adj 3 RoughPatternA 3 Press the Enter key on Operation panel For VJ 2638X 1938X 1638X Warming Up Skip E is displa...

Page 170: ...ts on both sides and center of the media and select the number that looks most aligned between 1 and 21 12 is selected in the next printing sample NOTE 11 represents the current setting value When the...

Page 171: ...panel the display returns to Adj 3 RoughPatternA 7 Press the Enter key on Operation panel Determines the setting PatternA2 11 is displayed next 8 For Head 2 check the print results on both sides and c...

Page 172: ...ERATION MANUAL 172 Print quality adjustment 9 Press the key or key on Operation panel to enter the number that you selected in Step 8 10 Press the Enter key on Operation panel Determines the setting A...

Page 173: ...the same way as Step 2 of 3 6 2 1 Custom confirmation pattern 2 Press the key or key on Operation panel to select Adj 9 Fine Ptn ALL 3 Press the Enter key on Operation panel For VJ 2638X 1938X 1638X W...

Page 174: ...nt pattern is printed For Adjust print pattern printing 6 adjust print patterns A to F are printed Enter the adjusted values for both Head 1 and Head 2 VJ 2638X 1938X 1638X starts printing after warmi...

Page 175: ...following pattern NOTE 4 represents the current setting value When the line is aligned the bold line on its left side does not have a white vertical line in the middle 5 Pattern 1 4 refer to the chart...

Page 176: ...nes the setting Pattern 2 4 is displayed next 8 For Head 2 check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7 9 Press the key o...

Page 177: ...the Enter key on Operation panel Determines the setting 11 Enter the values for patterns B to F in the same way Press the Enter key to set the value Once all set values have been entered press the Ent...

Page 178: ...6 2 1 Custom confirmation pattern 2 Press the key or key on Operation panel to select Adj 10 Fine PatternA 3 Press the Enter key on Operation panel For VJ 2638X 1938X 1638X Warming Up Skip E is displa...

Page 179: ...the media 4 For Head 1 check the print results on both sides and center of the media and select the number that looks most aligned between 1 and 7 6 is selected in the next printing sample NOTE 4 repr...

Page 180: ...stment 5 Press the key or key on Operation panel to enter the number that you selected in Step 4 NOTE When you press the Cancel key on Operation panel the display returns to Adj10 Fine PatternA 6 Pres...

Page 181: ...r of the media and select the number that looks most aligned between 1 and 7 8 Press the key or key on Operation panel to enter the number that you selected in Step 8 9 Press the Enter key on Operatio...

Page 182: ...d memory are recommended For the system requirements for the operation of the software server RIP option refer to the operation manual of the software server IP 3 7 2 Preparing cables The printer is e...

Page 183: ...the procedure below to connect this printer to your PC 1 Connect the other connector of the network interface cable to your PC TIP About connecting to your PC refer to the operation manual included w...

Page 184: ...Before using VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 184 Connecting the printer to PC...

Page 185: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL Handling the printer 185 4 Handling the printer This chapter explains how to handle the printer...

Page 186: ...of fire Do not spill flammable liquid on Platen It may cause a fire CAUTION Do not touch Media guide while printing Media guide becomes very hot and you could burn yourself Do not touch Media feed slo...

Page 187: ...the printer Print flow chart 187 NOTE Do not open Front cover and Maintenance cover during printing If the above covers are opened printing will be interrupted Printing restarts once Covers are close...

Page 188: ...use NOTE For details of the recommended media contact your local MUTOH dealer If failures or malfunctions of the printer occur by using the media other than the recommended media The printer will not...

Page 189: ...cut media may stuck and may not come down In such a case open Front cover after the media is cut and remove the media Do not touch the print side Moisture and oil on your hands may affect the print q...

Page 190: ...s a c b d Printable Area a 5mm 1 b 5mm to 25mm c 5mm d 5mm to 25mm Media feeding direction 1 The value of a will be 15 mm in the following cases Immediately after media initialization When feeding the...

Page 191: ...ght may allow you to prevent Head from rubbing the media Head height can be changed to three levels Follow the procedure below to change the head height TIP The illustrations used in this section are...

Page 192: ...92 Media 2 Change the head height by moving Head height adjustment lever orange High lamp on Operation panel lights up in green Low lamp on Operation panel lights up in green 3 Close Front cover No Na...

Page 193: ...eight to High NOTE If Head height adjustment lever is raised high print quality is not guaranteed Do not open Front cover and change the head height during printing If the head height is changed the a...

Page 194: ...by moving Head height adjustment lever orange NOTE Do not raise Head height adjustment lever higher than the following position Doing so may damage the printer High lamp on Operation panel lights up i...

Page 195: ...change the head height during printing If the head height is changed the alignment will be changed and high print quality will not be guaranteed 1 Open Front cover 2 Change the head height by moving...

Page 196: ...Handling the printer VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 196 Media 3 Close Front cover No Name 1 Front cover 1...

Page 197: ...the PF Adjust menu on Operation panel a Press the Menu key on Operation panel Menu1 Setup is displayed on Operation panel The operation panel shifts to the Setup menu display b Press the key on Operat...

Page 198: ...ter key on Operation panel Printing is displayed on Operation panel Starts initial adjustment printing When the initial adjustment printing is complete the printer enters Normal c After the initial ad...

Page 199: ...roves To change the feeding length press the key or key on Operation panel and change the set value c Press the Enter key on Operation panel Printing is displayed on Operation panel Starts confirmatio...

Page 200: ...ION While Warming Up is displayed do not touch Platen and Media guide They become very hot and you could burn yourself NOTE You can start printing during warming up 4 4 7 Starting printing during warm...

Page 201: ...panel The micro adjustment value is saved The saved micro change value will be always shifted to the base value for the pattern printing PF5 Micro Change is displayed on Operation panel 9 Press the Me...

Page 202: ...ion panel Set1 User Type is displayed on Operation panel c Press the key or key to select Set3 Side Margin d Press the Enter key on Operation panel Side Margin mm is displayed on Operation panel The d...

Page 203: ...ith media feeding CAUTION If the media jams when using Media holder plates the plates may be deformed When Media holder plates are deformed Do not remove the clogged media by force Stop using the prin...

Page 204: ...638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 204 Media 6 If Media holder plates are not used return the plates to their initial positions as shown in the following figure No Name 1 Roll media 2 Med...

Page 205: ...Normal 2 Press the Menu key on Operation panel Menu1 Setup is displayed on Operation panel 3 Press the key or key on Operation panel to select a setup item and press the key The settings will be conf...

Page 206: ...key on Operation panel to change the setting 5 To save the changed setting press the Enter key on Operation panel The setting is saved and the next setup item is displayed NOTE If you press the Cancel...

Page 207: ...menu Setup item Description Setup menu Various settings of the printer are configured Test Print menu Performs nozzle check of Print head and setup list Cleaning menu Performs head cleaning Menu Optio...

Page 208: ...each key refer to 2 2 3 Operation panel 4 4 1 Feeding media You can feed the roll media at a position that you want Follow the procedure below to feed media 1 Confirm that Operation panel is Normal 2...

Page 209: ...for more than 2 seconds The printer operates as follows NOTE If a large amount of data is saved on the printer Operation panel may not return to Normal by a single Cancel key operation In such cases w...

Page 210: ...anel is Normal you can cut the media at the desired position Follow the procedure below to cut the roll media 1 Confirm that Operation panel is Normal 2 Press the Cutting key on Operation panel for mo...

Page 211: ...TION Right after printing Media guide becomes very hot Allow Media guide to cool down before the next operation Follow the procedure below to cut the roll media 1 Verify the following regarding the op...

Page 212: ...llowing points when cutting roll media Mishandling Razor blade may cause a cut on your finger or hand When you hold media do not place your finger on Media cut groove Move Razor blade slowly along Med...

Page 213: ...ocedure below to change or confirm settings for the Panel setup menu 1 Confirm that the printer is in one of the following conditions Receiving data Analyzing data Printing 2 Press the Menu key on Ope...

Page 214: ...mperature VJ 2638X 1938X 1638X Pre Checks the current temperature of Pre heater Platen Checks the current temperature of Platen heater Dryer Checks the current temperature of Dryer Pre heater VJ 2638X...

Page 215: ...Follow the procedure below to pause or restart printing NOTE If the printing is paused the print quality will not be guaranteed 1 Check that the printer is in operating 2 Press the Pause key on Operat...

Page 216: ...uring warming up warming up continues until the temperature reaches the set temperature If you start printing during warming up print quality will not be guaranteed 1 Confirm that the printer is warmi...

Page 217: ...ed information of currently printing data please refer to the below 4 4 5 2 Settings that can be changed or confirmed while printing To check the information of printed data please refer to the below...

Page 218: ...Time Displays the time remaining to print in minutes for the data currently being printed 4 Press key on the operation panel to display Roll Remain Displays the remaining length of roll media NOTE The...

Page 219: ...to contact and VM 10 may ben damaged NOTE Do not install the printer in a place that is subject to strong light sunlight etc Getting strong light on the color measurement may affect the measurement ac...

Page 220: ...art RIP software to print and measure the color target NOTE For the setting and operations of the RIP software refer to its operation manual The printer starts printing the color target Printing is di...

Page 221: ...ration panel NOTE When a certain time has passed without opening Maintenance cover Print head returns toward the right side of the printer for protection Attaching instrument ENTER is displayed Restar...

Page 222: ...Make sure that Spectrophotometer is NOT installed at an angle and that there in no gap between the connector and Spectrophotometer 10 Press the Enter key Wait for a while is displayed on Operation pan...

Page 223: ...ces up and install it back to the original place NOTE Before measuring the color target make sure that the white side of the white reference plate is facing up If the black side is facing up it will n...

Page 224: ...ing instrument ENTER is displayed on Operation panel NOTE Color measurement starts either automatically or manually depending on the RIP software feature The steps above are for manual measurement Whe...

Page 225: ...nce cover on the left of the printer Detach instrument and set connector cap ENTER is displayed on Operation panel 16 While pressing the release buttons on both sides of Spectrophotometer pull it forw...

Page 226: ...the tabs on both sides of Connector cap with your fingers and install it to the connector of Print head 18 Press the Enter key Wait for a while is displayed on Operation panel Remove white plate then...

Page 227: ...side faces up and install it back to the original place NOTE When White reference plate is not in use make sure that it is turned over facing down to avoid any contamination 20 Close Maintenance cove...

Page 228: ...Handling the printer VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 228 Using Spectrophotometer VJ 2638X 1938X 1638X...

Page 229: ...e check of Print head and setup list 5 2 Test Print Menu Cleaning menu Performs head cleaning 5 3 Cleaning menu Menu Option menu Sets up the contents of the Setup menu 5 4 Menu Option menu Version men...

Page 230: ...during media initialization Enter key shifts to the sub menu 5 1 5 Media Width menu Output mode Sets the media ejection method after printing Enter key shifts to the sub menu 5 1 6 Output Mode menu M...

Page 231: ...xhaust Fan menu Longstore Wash Print head with the cleaning fluid Enter key shifts to the sub menu 5 1 19 Longstore menu CR Maintenance Performs maintenance Enter key shifts to the sub menu 5 1 20 CR...

Page 232: ...ALL Off in the Selection menu in the Setup menu temporarily Enter key returns to the previous menu with all set up items displayed Cancel key returns to the previous status in the Selection menu when...

Page 233: ...ion NOTE If media other than recommended one is used the following problems may occur Media detection error Slant torn and wrinkle of media Media jams Favorable print quality cannot be obtained due to...

Page 234: ...ter Sets the temperature of Pre heater NOTE This function is not displayed for VJ 1938WX 1638WX Enter key shifts to the sub menu 5 1 1 1 4 Pre heater menu VJ 2638X 1938X 1638X Platen heater Sets the t...

Page 235: ...nu 235 Type 1 to 15 UserCopy Copies the setting values of the user type currently selected to a different user type collectively Enter key shifts to the sub menu 5 1 1 1 9 UserCopy menu Cancel key shi...

Page 236: ...1 to 4 When the selected print mode of the user type is Graphics 1 or Graphics 2 Palette menu is not displayed 3 5 4 Palette print Setup item Setting Description Mode Quality 1 Sets up print mode Qua...

Page 237: ...rinting the selected effect affects the printing speed Effect menu Print Mode Resolution Pass Direction Quality 1 1 440x 1 440dpi 16 times Uni Uni Direction Quality 2 1 440x 1 440dpi 16 times Bi Bi Di...

Page 238: ...Fine Fuzz Prints at a slower speed than Fine Fuzz A S Fine Wave Performs Wave printing using the left side of the of Print head Since only half of Print head nozzles are used printing speed becomes a...

Page 239: ...et in the user type setting adjust all print modes in the Custom adjust print first Media thickness menu NOTE The settings here are the same as 5 1 1 1 8 Media thickness menu Setup item Setting Descri...

Page 240: ...or the alignment Check before adjusting 3 6 1 1 Standard confirmation pattern Rough adjustment pattern Perform this when the degree of misalignment is big Print Adjust pattern and enter the set value...

Page 241: ...nment is big Print Adjust patterns A to F and enter the set values 3 6 2 2 1 Rough Pattern ALL Rough Pattern A to F When the degree of misalign is big print out an adjust pattern selected from A to F...

Page 242: ...Adj Print menu Init Adj Change Sets up Initial Adjust Change Enter key shifts to the sub menu 2 Init Adj Change menu Confirm Print Performs Confirm Print Enter key shifts to the sub menu 3 Confirm Pr...

Page 243: ...tup item Setting Description Init The setting value of FeedLength in the initial adjustment printing 50 0 mm Sets up Initial Adjust Change Example When the value of FeedLength in the initial adjustmen...

Page 244: ...the following PF pattern micro adjustment with a focus on the micro adjustment value 0 0 1 0 2 0 5 0 8 1 2 Cancel key shifts to the previous menu If during printing printing will be paused 5 1 Setup...

Page 245: ...e media before printing NOTE This function is not displayed for VJ 1938WX 1638WX The set temperature of Pre heater differs depending on the media Setup item Setting Description Pre heater Off 30 C to...

Page 246: ...at NOTE This function is not displayed for VJ 1938WX 1638WX The set temperature of Platen heater differs depending on the media Setup item Setting Description Platen heater Off 30 C to 50 C Sets the t...

Page 247: ...TE This function is not displayed for VJ 1938WX 1638WX The set temperature of Dryer differs depending on the media Setup item Setting Description Dryer Off 30 C to 50 C Sets the temperature of Dryer 1...

Page 248: ...item Setting Description Vacuum Fan Low Set this if there is a possibility of paper jamming from media feed failure when the setting is Middle Middle Set this if there is a possibility of paper jammin...

Page 249: ...tial adjustment value micro adjustment value Pre heater Platen Dryer VJ 2638X 1938X 1638X only Vacuum Fan Media Thickness Setup item Setting Description UserCopy 1 to 15 ALL When user type is set to 1...

Page 250: ...ximum printable media width becomes 16 mm shorter Therefore the side margins become the value that you have set in Side Margin menu 8 mm The right side margin will be the following sum depending on th...

Page 251: ...box located on the origin side for every shuttle Enter key saves the setting and shifts to the sub menu 5 1 2 1 Spitting Pass Count menu On Media Perform the spitting operation on the page margins The...

Page 252: ...head returns to the origin position Spitting operation is not performed over the media On Media 1 time Performs the spitting operation on Spitting box on the origin side every time Print head returns...

Page 253: ...will be the following sum depending on the setting Y of Origin menu 8 mm when the spitting is set to On Media Value set in Side Margin menu 1 Print starting position 2 Media feed direction X media fee...

Page 254: ...ia in Media Width menu 5 1 5 Media Width menu When the the media detection is set to Off the media cannot be cut automatically Setup item Setting Description Init Off The media will not be detected To...

Page 255: ...detection is performed during media initialization 2 Media Width display menu For media detection settings refer to the following 5 1 4 Media Set menu NOTE When the media is loaded as shown in the ill...

Page 256: ...leak on the media or printer Setup item Setting Description MediaWidth VJ 2638X 210 mm to 1 000 mm to 2 642 mm VJ 1938X 1938WX 210 mm to 1 000 mm to 1 910 mm VJ 1638X 1638WX 210 mm to 1 000 mm to 1 6...

Page 257: ...tting Description Output mode Off Set when not cutting the media automatically after printing Set it to Off even when cutting the media manually Take up Set when using the take up unit The media will...

Page 258: ...enu you can change the margin setting between images Setup item Setting Description Page Gap Normal The default margin setting between images will be applied Narrow The margin setting between images i...

Page 259: ...t SingleCut 2 steps Cuts at a shorter process than SingleCut 3 steps method Suitable for media with a narrow width SingleCut 3 steps Normal cutting method DoubleCut 2 steps Set when the media is not c...

Page 260: ...enu when reprinting on the margin with changing the printing data position to the printed media NOTE When Output Mode menu is set to Take up the set value X media feeding distance becomes 0 mm to 15 0...

Page 261: ...sferring distance a 0 mm 8 mm Spitting setting is ON Off On Media b 5 mm to 25 mm Side margin setting NOTE The right side margin will be the following sum depending on the setting Y of Origin menu 8 m...

Page 262: ...nction is not displayed for VJ 1938WX 1638WX Setup item Setting Description Prev Stick Off The stick prevent operation is not performed On The stick prevent operation is performed Feed the media back...

Page 263: ...Setup item Setting Description CR Movement Data Print head moves the range of the print data width The printing speed will be improved since the moving range of Print head is optimized Machine Print h...

Page 264: ...up the media adequately before printing 5 1 14 Slant Check menu Sets up slanting detection during media loading Setup item Setting Description Strike Wait 0 0 sec to 0 1 sec to 5 0 sec Sets the overw...

Page 265: ...ng during printing 5 1 15 2 Printing Mode Auto Cleaning Before printing Set the value for auto cleaning before printing 5 1 15 3 Pre printing Mode Auto Cleaning Enter key saves the setting and shifts...

Page 266: ...erformed Others Perform the head cleaning selected in the Cleaning menu after the setting time has elapsed 6 2 3 Head cleaning Enter key saves the setting and shifts to the previous menu Cancel key ca...

Page 267: ...ing Description KkCcMmYy for 4colors 12345678 for 7colors 0 to 100 unit The amount of ink remaining in each Ink cartridge is displayed For four colors the cartridge of the same color on the right hand...

Page 268: ...f Roll Length is not used Enter key saves the setting and shifts to the previous menu 5 1 Setup menu Roll1 Sets up the roll media length The set values of the roll media length can be set as Roll1 to...

Page 269: ...3 Near End menu You can display Roll Near End m is replaced with a number between 1 and 10 before the length of the roll media that is counted inside the printer becomes 0 Setup item Setting Descripti...

Page 270: ...38X 1938X 1638X product number VJ MSINK3 CL220 VJ MSINK3 CL1000 VJ 1938WX 1638WX product number RJ FGCLS Setup item Setting Description Exhaust fan Off Turn Off Exhaust fan Low Start Exhaust fan at Lo...

Page 271: ...owing content is displayed on Operation panel End Enter key Cleaning wiper returns to the original position Print head returns to the original position Cancel key shifts to the previous menu without m...

Page 272: ...n Life Times Head 1 Display the operational life of each part The lifetime of each part is indicated by the asterisks Maximum 5 asterisks 100 left As the part deteriorates the number of asterisks decr...

Page 273: ...g keys key increases the setting value key decreases the setting value Enter key changes the setting for the next segment Save the set values in the 4th segment and returns to the previous menu Cancel...

Page 274: ...e used as a reference material to receive technical supports TIP When a print is executed in connection with computer the setting of RIP software will be printed in the Data Header Setup item Setting...

Page 275: ...en performing the Test print menu the both Print heads are used for printing When Head 1 or Head 2 is set if A S Fine Wave or B S Fine Wave is selected the selected Print head is further divided for p...

Page 276: ...an be minimized by selecting an appropriate setting as follows Setup item Setting Description Heater Ctrl Normal Default setting Select Normal if paper cocklings do not occur Fixer Select Fixer to red...

Page 277: ...and paper cocklings do not occur Powerful The heater works at full power The temperature increases faster than the EcoMode Select Powerful when the place has a sufficient current capacity and paper co...

Page 278: ...g is not reflected properly 5 1 6 2 Page Gap menu Setup Item Description Setup Item Start Feed 10 mm to 0 mm to 500 mm Value over 0 The margin setting between images will be wider than when setting 0...

Page 279: ...mperature VJ 2638X 1938X 1638X Media feed compensation micro adjustment value 3 5 2 Mode print Setup List Setup list printing is performed Used to check the setup item and the user type 3 5 3 Setup pr...

Page 280: ...ead cleaning Enter key Cleaning is displayed on Operation panel and head cleaning starts Progress on the Head cleaning is displayed in on Operation panel Little Charge Refills a small amount of ink Ch...

Page 281: ...VJ 2638X 1938X 1638X VJ 1938WX 1638WX User Type Off Off Sets up whether to display the User Type menu On On Spitting Off Off Sets up whether to display the Spitting menu On On Side Margin Off Off Sets...

Page 282: ...ongstore Off Off Sets up whether to display the Longstore menu On On CR Maintenance Off Off Sets up whether to display the CR Maint menu On On Initialization Off Off Sets up whether to display the Ini...

Page 283: ...r key displays for all items in the Menu Option menu ALL Off No items in the Setup menu are displayed Pressing the Enter key deletes for all items in the Menu Option menu Even if you select ALL Off yo...

Page 284: ...38X VJ 1938WX 1638WX Setup item Setting Description Ver M C Main side Controller side Displays the versions of the firmware of the main side M and controller side C Cancel key shifts to the previous m...

Page 285: ...mps turn off except for Power lamp Automatic head cleaning is performed after the time set in the Timer Setting Menu has elapsed 5 6 1 Timer Setting menu TIP The cleaning mode reflects the settings in...

Page 286: ...id tank is full Ink cartridge is empty Ink cartridge has been removed An ink cartridge other than genuine Ink cartridges is inserted into Cartridge slot etc When the printer returns to a normal state...

Page 287: ...idge has been removed An ink cartridge other than genuine Ink cartridges is inserted into Cartridge slot etc Activate Sleep Mode again after returning the printer to a normal state 7 2 Error messages...

Page 288: ...enu Temperature Sets the unit of temperature display 5 7 2 Temperature menu Length Sets the unit to display the length 5 7 3 Length menu Remain Ink Sets whether to display the ink level indicator 5 7...

Page 289: ...cels the setting and shifts to the previous menu 5 7 Display menu Setup item Setting Description Length mm Displays the length in millimeters mm inch Displays the length in inches inch Enter key saves...

Page 290: ...4 5 2 Settings that can be changed or confirmed while printing 4 4 8 Normal Display while Printing The values displayed in this function are just standard values not guarantee the accuracy If the prin...

Page 291: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL Maintenance 291 6 Maintenance This chapter describes daily maintenance of the printer...

Page 292: ...ges 1 Replacement time a When Ink Low is displayed on Operation panel This message is displayed when there is a small amount of ink remaining in Ink cartridge The alarm buzzer sounds To stop the buzze...

Page 293: ...M2 Y Yellow Slot Y1 y Yellow Slot Y2 When using seven colors VJ 2638X 1938X 1638X 1 Magenta Slot 1 2 Light Magenta Slot 2 3 Cyan Slot 3 4 Light Cyan Slot 4 5 Cleaning Liquid Slot 5 6 Black Slot 6 7 Ye...

Page 294: ...ridge Lc Light Cyan 220 ml VJ MSINK3 LC220 Ink cartridge Lc Light Cyan 440 ml VJ MSINK3 LC440 Ink cartridge M Magenta 220 ml VJ MSINK3A MA220 Ink cartridge M Magenta 440 ml VJ MSINK3A MA440 Ink cartri...

Page 295: ...packs pay attention so that ink does not come into contact with your eyes or skin If ink gets into your eyes or sticks to your skin immediately wash it off with water Failing to do so might cause irr...

Page 296: ...artridges are not compatible with VJ 1938WX 1638WX 1 Confirm that the printer is turned ON NOTE Do not replace Ink cartridges when the printer is turned OFF The remaining ink may not be detected corre...

Page 297: ...time may result in abnormal printing Do not insert or remove Ink cartridge more than 10 times If the ink cartridge has been removed inserted more than 10 times it cannot be used even though ink remai...

Page 298: ...OFF The remaining ink may not be detected correctly causing abnormal printing 2 Remove High capacity ink pack adapter that you want to replace from Ink cartridge slot NOTE Put the used Ink packs in a...

Page 299: ...or IC chip to from High capacity ink pack adapter refer to the operation manual included with High capacity ink pack adapter 5 Shake the High capacity ink pack adapter gently 2 to 3 times and insert...

Page 300: ...nu after installing High capacity ink pack adapter When installing High capacity ink pack adapter for the first time on the printer whose ink is filled After using High capacity ink pack adapters and...

Page 301: ...during printing the printer stops printing b When you want to change the media type to use 2 Type TIP For types and details of the roll media refer to 8 3 Options Supply list 3 Replacing steps Follow...

Page 302: ...8WX OPERATION MANUAL 302 Replacing consumable components 2 Raise front or rear Media loading lever 3 Turn Flanges of Roll media holder and take up the roll media No Name 1 Media loading lever No Name...

Page 303: ...ng lever of Right roll media holder and remove the roll media from Roll media holder 5 Take the same procedure as in Step 4 remove the roll media from Roll media holder left No Name 1 Roll media holde...

Page 304: ...cing consumable components 6 To load another roll media refer to the following TIP For loading the roll media refer to 3 4 Loading media For storing the roll media not in use refer to 4 2 3 Precaution...

Page 305: ...the printer Flushing box sponges are an essential part to make printing consistent 1 Replacement time Replace Flushing box sponges in the following situations When ink clumps have accumulated on Flus...

Page 306: ...owings while the printer is turned ON Printing or other operations are not in progress Operation panel display is Normal 2 Display the CR Maintenance menu on Operation panel a Press the Menu key on Op...

Page 307: ...n panel to select Set 20 CR Maintenance d Press the Enter key on Operation panel CR Mainte Start is displayed on Operation panel The display enters the CR Maintenance menu 5 1 20 CR Maintenance menu 3...

Page 308: ...t the replacement position may result in clogging of Print head 5 Lift Flushing box sponge tab and unhook Then remove Flushing box sponge CAUTION Do not spill waste fluid when replacing Flushing box s...

Page 309: ...WX 1638WX OPERATION MANUAL Maintenance Replacing consumable components 309 6 Install the new Flushing box sponge to each Flushing box 7 Close Front cover No Name 1 Flushing box sponges 2 Flushing boxe...

Page 310: ...lacing consumable components 8 Press the Enter key on Operation panel Print head returns to its original position CR Mainte Start is displayed on Operation panel 9 Press the Menu key on Operation pane...

Page 311: ...hat is compatible with the printer is as follows 3 Replacing steps Follow the procedure below to replace Cutter TIP The illustrations used in this section are those of VJ 1638X 1 Check the followings...

Page 312: ...the key on Operation panel Set1 User Type is displayed on Operation panel c Press the key or key on Operation panel to select Set 20 CR Maintenance d Press the Enter key on Operation panel CR Mainte...

Page 313: ...intenance starts Print head moves to the left of the printer cutter replacement position CR Mainte End is displayed on Operation panel 4 Open Maintenance cover on the left of the printer NOTE Replace...

Page 314: ...tter lightly turn Cutter holder in the direction as illustrated below NOTE Do not press the tab of Cutter strongly or suddenly let go of it There is a spring in Cutter holder and it may fly out Do not...

Page 315: ...not touch the blade edge It may cause an injury Do not touch the cutter blade edge with a hard substance or drop Cutter Cutter blade may be damaged or chipped NOTE Used Cutter should be put in a plas...

Page 316: ...938X 1638X 1938WX 1638WX OPERATION MANUAL 316 Replacing consumable components 7 Install a new Cutter as illustrated NOTE Make sure that the spring in Cutter holder does not fly out while installing No...

Page 317: ...t go of it There is a spring in Cutter holder and it may fly out Do not push Cutter all the way in Cutter blade may damage the inside of the printer Refer to the illustrations below and install Cutter...

Page 318: ...8 Replacing consumable components 10 Press the Enter key on Operation panel Print head returns to its original position CR Mainte Start is displayed on Operation panel 11 Press the Menu key on Operati...

Page 319: ...to an electric shock or fire Immediately turn OFF the power switch disconnect the power plug from the electric socket and contact your local MUTOH dealer CAUTION Unplug the power cable with the power...

Page 320: ...leaning the printer 6 2 1 Cleaning the outer case CAUTION Unplug the power cable with the power off before cleaning the outer case of the printer This section describes how to clean the outer case Wip...

Page 321: ...printer 321 6 2 2 Cleaning the inside of the printer CAUTION Unplug the power cable with the power off before cleaning the inside of the printer This section describes how to clean the inside of the p...

Page 322: ...and dust attached to Pressurizing rollers using a soft brush NOTE Do not blow paper powder inside the printer using tools such as an air duster It may cause an abnormal noise from the inside of the p...

Page 323: ...nce Cleaning the printer 323 3 Apply a damp and tightly squeezed soft cloth to wipe out paper powder and ink attached to Platen and Media guide VJ 2638X 1938X 1638X VJ 1938WX 1638WX No Name 1 Platen 2...

Page 324: ...ION MANUAL 324 Cleaning the printer 4 Apply a damp and tightly squeezed soft cloth to wipe off the dirt of the unpainted silver color area in the center of Grid roller VJ 2638X 1938X 1638X VJ 1938WX 1...

Page 325: ...n the printer and then perform Head cleaning NOTE When not using the printer for a long period one week or more perform Head cleaning once a week If not performing Head cleaning Print head is clogged...

Page 326: ...key on Operation panel for more than two seconds Head cleaning starts Cleaning is displayed on Operation panel After Head cleaning is complete Operation panel shifts to Normal Cleaning mode Descripti...

Page 327: ...in printed media do not disappear with one time of Head cleaning perform Strong cleaning Head Cleaning can also be performed from Panel Setup menu 5 3 Cleaning menu If blurs or lacking parts in print...

Page 328: ...below to clean Cleaning wiper CAUTION Turn on the printer and then clean Cleaning wiper NOTE Use Cleaning stick to clean Cleaning wiper For details of Cleaning stick refer to 8 3 Options Supply list 1...

Page 329: ...ey on Operation panel Set1 User Type is displayed on Operation panel c Press the key or key on Operation panel to select Set 20 CR Maintenance d Press the Enter key on Operation panel CR Mainte Start...

Page 330: ...peration panel 4 Open Maintenance cover on the right of the printer CAUTION When cleaning Cleaning wiper Do not touch Cleaning wiper and Head cap unit Head cleaning may not be performed correctly beca...

Page 331: ...e ink and dust on Cleaning wiper a Front side of Cleaning wiper Remove the ink and dust in the horizontal direction b Cleaning wiper back side Remove the ink and dust in the upper direction No Name 1...

Page 332: ...6 Close the right maintenance cover Close the cover firmly until it is locked 7 Press the Enter key on Operation panel Cleaning wiper returns to the original position Print head returns to its origina...

Page 333: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL Maintenance Cleaning the printer 333 8 Press the Menu key on Operation panel The printer enters Normal Cleaning Cleaning wiper is complete...

Page 334: ...cleaning the circumference of Print head read this procedure thoroughly to fully understand it and clean promptly and correctly Print head is not in the capping station during cleaning around Print h...

Page 335: ...ce menu on Operation panel a Press the Menu key on Operation panel Menu1 Setup is displayed on Operation panel Operation panel shifts to the Setup menu display b Press the key on Operation panel Set1...

Page 336: ...Press the Enter key on Operation panel CR Mainte Start is displayed on Operation panel The display enters the CR Maintenance menu 5 1 20 CR Maintenance menu 3 Press the Enter key on Operation panel Ma...

Page 337: ...aintenance cover on the left of the printer 5 Move Print head by hand until you can see the circumference of Print head CAUTION Do not push Print head strongly It may cause damage and poor print quali...

Page 338: ...hed to the following places Circumference of Print head silver colored metal assembly Head guide black plastic 7 When some foreign substance such as dust or ink clump is attached use Cleaning stick to...

Page 339: ...d may be damaged because of oil from your hands Never put water etc on the tip of Cleaning stick Doing so may damage Print head Do not reuse Cleaning stick The attached dust etc may damage Print head...

Page 340: ...tenance VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 340 Cleaning the printer 10 Press the Menu key on Operation panel The printer enters Normal Cleaning the circumference of Print head is comp...

Page 341: ...bligated to properly dispose of waste fluid from the printer in compliance with Wastes Disposal and Public Cleansing Act and local ordinances Delegate disposal to an industrial waste disposal contract...

Page 342: ...fluids 4 After pouring the waste fluid to the empty container close the waste fluid valve securely 5 Wipe the opening of Waste fluid valve with a cloth etc 6 Dispose of the waste fluid as an industri...

Page 343: ...ition Do not slant the printer prop it against a wall or turn it upside down The ink inside the printer may leak Moreover normal operation after shifting to these positions cannot be guaranteed 1 Prep...

Page 344: ...RATION MANUAL 344 Moving or transporting the printer 5 Move the printer NOTE The casters supplied with the dedicated Stand are manufactured for little movement in flat indoor areas not for transportin...

Page 345: ...s Power cord set 3 1 Power cord set connection 3 7 Connecting the printer to PC 4 Perform Nozzle check and then confirm that there is no clogging in Print head 3 5 1 Nozzle check 5 Perform Alignment 3...

Page 346: ...Maintenance VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 346 Moving or transporting the printer...

Page 347: ...38WX OPERATION MANUAL Troubleshooting 347 7 Troubleshooting This chapter describes possible troubles and countermeasures of this product If the error not included in any items of this section occurs c...

Page 348: ...oading media 2 Is Maintenance cover open Close Maintenance cover 6 2 4 Cleaning Cleaning wiper 6 2 5 Cleaning the circumference of Print head 3 Are all 8 Ink cartridges fully inserted Fully insert all...

Page 349: ...Close Maintenance cover 6 2 4 Cleaning Cleaning wiper 6 2 5 Cleaning the circumference of Print head No Possible cause Remedy Reference 1 Is Front cover open or Media loading lever raised Close Front...

Page 350: ...the computer side and printer side No Possible cause Remedy Reference 1 Is Network interface cable connected correctly Confirm the types of the cross and straight cables and connect Network interface...

Page 351: ...media loaded correctly Load the roll media correctly 3 4 1 Loading Roll Media onto the Roll media holder 4 Are there any foreign materials such as torn paper attached to Pressurizing roller Clean Pre...

Page 352: ...the printer 5 Is the printer used in an environment other than the one specified such as near an air conditioner Only use the printer in an environment that is specified for use Installation manual 6...

Page 353: ...t 4 2 2 Cautions on handling media 3 Are you using the old media Replace it with the new media 6 1 2 Replacing Roll Media 4 Are you using the creased or wrinkled media 5 Does the media bend Use the re...

Page 354: ...he loading position of the media correct Load the media correctly 3 4 2 Loading Roll Media into the printer 2 Did you set up the origin and print position Cancel or reset the settings of the origin an...

Page 355: ...orm Media feed compensation Perform Media feed compensation 4 2 6 Media feed compensation 6 Is the temperature setting of each heater appropriate VJ 2638X 1938X 1638X Set the temperature appropriately...

Page 356: ...lfunctions and failures 6 Printing lines are duplicated or patchy No Possible cause Remedy Reference 1 Are Nozzles in good condition Perform Head cleaning 6 2 3 Head cleaning 2 Is the head height set...

Page 357: ...8 Warming Up Skip Enter Received the printing data while Heater is warming up To start printing before Heater is warmed up press the Enter key VJ 2638X 1938X 1638X 4 4 7 Starting printing during warm...

Page 358: ...expired Continues operation Contact your local MUTOH dealer 25 Life Times CR Motor The life CR motor is almost expired Continues operation Contact your local MUTOH dealer 26 Life Times PF Motor The op...

Page 359: ...over 2 2 Names of parts and functions 3 Mainte CoverR Open Right Maintenance cover is open Close Maintenance cover 2 2 Names of parts and functions 4 Lower the lever Media loading lever is raised Lowe...

Page 360: ...ation Dispose of waste fluid 6 3 Disposal of waste fluids 20 No connector cap Connector cap is off the connector VJ 2638X 1938X 1638X Install Connector cap to the connector of Spectrophotometer on Pri...

Page 361: ...38X 1638X Check the connection between the printer and Spectrophotometer SPECTROVUE VM 10 4 5 Using Spectrophotomet er VJ 2638X 1938X 1638X 30 Measurement Error Cancelled Printing or measuring the col...

Page 362: ...n panel Pressing any key on Operation panel stops the beeping For an error requiring restart operation will return to normal after removing the cause of the error and restarting the printer If the sam...

Page 363: ...he printer 3 2 2 Turning the power OFF 2 Open Front cover 3 Move Print head section from the top of the media to the right NOTE When the head height is set to Low change it to High and then shift Head...

Page 364: ...8WX 1638WX OPERATION MANUAL 364 The media is jammed 4 Raise Media loading lever 5 Pull the media to your side and cut the torn part with cutting tools such as a razor blade No Name 1 Media loading lev...

Page 365: ...WX OPERATION MANUAL Troubleshooting The media is jammed 365 6 Turn Flanges of Roll media holder and take up the roll media 7 If paper dust or pieces of paper remain inside the printer remove them No N...

Page 366: ...Troubleshooting VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 366 The media is jammed...

Page 367: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL Appendix 367 8 Appendix This chapter describes specifications and included components with this printer...

Page 368: ...0 kg or less VJ 1938X 1638X 1938WX 1638WX 30 kg or less Maximum media width VJ 2638X 2 642 mm VJ 1938X 1938WX 1 910 mm VJ 1638X 1638WX 1 625 mm Minimum media width 900 mm Maximum media thickness 0 3 m...

Page 369: ...Yellow 220 ml 5 ml each Environmental condition Operating condition Temperature 20 C to 32 C Humidity 40 to 60 No condensation Printing accuracy coverage Temperature 22 C to 30 C Humidity 40 to 60 No...

Page 370: ...X 200 W Standby VJ 2638X 160 W VJ 1938X 120 W VJ 1638X 45 W VJ 1938WX 40 W 1638WX 38 W Sleep Mode VJ 2638X 40 W VJ 1938X 36 W VJ 1638X 30 W VJ 1938WX 1638WX 24 W Outer diameter Height 1 261 mm includi...

Page 371: ...on describes each type of interface specifications supported by this printer 8 2 1 Network interface specification Items Specification Network type Ethernet IEEE802 3 Network I F 10BASE T 100BASE TX 1...

Page 372: ...Appendix VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 372 Options Supply list 8 3 Options Supply list For more information about the options and the supply items contact your local MUTOH dealer...

Page 373: ...configuration diagram refer to the followings NOTE For details of each setup item refer to followings Setup menu diagram Ready to Print 5 Panel setup menu Setup menu diagram Receiving Converting Prin...

Page 374: ...60 min Normal Narrow Low High Setup To Setup menu diagram Ready to Print 4 4 Spitting menu Pass Count Output Mode Page Gap menu Ink Dry Timer Output Mode menu Page Gap Method of cut menu Cut pressure...

Page 375: ...e Fine Fuzz Fine Fog 1 A S Fine Wave B S Fine Wave Confirm Pattern Rough Pattern Fine Pattern ALL Confirm Pattern Rough Pattern ALL Rough Pattern A Rough Pattern B Rough Pattern C Rough Pattern D Roug...

Page 376: ...Start Feed Temporary WaitingTime PrintingTime Before Print 1 m to 30 m to 200 m Off On Off On D C K k C c M m Y y 1 2 3 4 5 6 7 8 Off Roll 1 Roll 2 Roll 3 Off Low High ALL User Type Setting other tha...

Page 377: ...Head Heater Control Start Feed ALL On ALL Off Ver M Main C Controller Set Timer Start Language Temperature Length Remain Ink JobStatus ToDo Length Done Remain Off On Off On Off On Off On Off On Off O...

Page 378: ...menu diagram Receiving Converting Printing Temperature Pre Heater Platen Heater Dryer PF Micro Adj Backup Pre Heater Platen Heater Dryer Job Status ToDo Length Done Remain Remain Time Off 30 C to 50 C...

Page 379: ...upported Firmware 2013 10 00 VJx638xE A 00 V 1 00 2013 12 01 VJx638xE A 01 V 3 02 2014 5 02 VJx638xE A 02 V 3 03 2014 8 03 VJx638xE A 03 V 3 04 2015 1 04 VJx638xE A 04 V 3 05 2015 5 05 VJx638xE A 05 V...

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