MUTOH VJ-1638WX, Operation Manual

Page: 362 / 380

Troubleshooting VJ-2638X/1938X/1638X/1938WX/1638WX OPERATION MANUAL
362 Error messages
7.2.3 Error requiring restart
This section describes errors requiring restart and remedies.
An error requiring restart is displayed if a fatal operational failure such as the following occurs.
• When an obstacle that prevents printing occurs
• When a problem occurs with the electrical circuit (PCB, motor, sensor, etc.) of the printer
• When a failure in the printer control program occurs
If an error requiring restart occurs, the printer stops operating after performing the following operations.
1. The drive power automatically shuts down.
2. All Lamps on Operation panel blink, and the buzzer rings continuously.
3. The error message is displayed on Operation panel.
Pressing any key on Operation panel stops the beeping.
For an error requiring restart, operation will return to normal after removing the cause of the error and
restarting the printer.
If the same error continues to be displayed, contact the your local MUTOH dealer.
Be sure to tell us the code no. of the error message when you contact us.
NOTE
• “***” in the error message is the code no. that indicates what type of error occurred.
• The command code representing the error occurred may be indicated in [ ].
• For the settings on your PC side, refer to the Operating Manual attached with your PC.
No. Display Description Remedy Reference
1 E*** Error [ ] A problem that does not have
a remedy has occurred. 1. Remove obstacles such as
paper scraps in the drive
system.
7.3 The media
is jammed
2. Confirm that the replaced
items are correctly attached.
6.1 Replacing
consumable
components
3. Turn OFF the printer and
turn it ON again after 10
seconds or longer.