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2.2 Troubleshooting with Error Messages
VJ628XE-M-00
2.2.2 Errors with Message
19
4
[
*
]
No cartridge
*Ink color is
displayed in the
[
*].
Ink cartridge is not
inserted.
5. Check the connection of JUNC_ID cable.
Make sure to connect it securely.
6. Check the connection of JUNC_FFC.
Make sure to connect it securely.
7. At the connection point of the ink tubes, ink
leakage, or bleeding did not occur?
Check the connection of Ink tube.
8. I/C cable may be damaged.
Replace I/C cable.
9. JUNC_ID cable may be damaged.
Replace JUNC_ID cable.
10. JUNC_FFC may be damaged.
Replace JUNC_FFC.
11. Ink ID board Assy may be damaged.
Replace Ink ID board.
12. JUNCTION Board may be damaged.
Replace it.
13. MAIN board may be damaged.
Replace MAIN board.
5
Broken Chip
S/C Color Err
S/C Ink Err
S/CCode Err
A dedicated S/C card
may be malfunction.
1. Check if the message is displayed after
turning off the printer and turning it back on.
When the message is displayed: Refer to the
check item 2.
Operation Manual
2. Check if the dedicated Smart chip cards are
used.
3. Check if the dedicated Smart chip cards are
broken or the chip portion is damaged.
Replace with the dedicated Smart chip cards.
4. Check if ink ID is correctly recognized in the
self-diagnosis function.
5. Ink ID board Assy may be damaged.
Replace Ink ID board.
6
Full wasteInkTank
Waste fluid bottle is full. 1. Check if Waste fluid bottle is full.
Dispose of waste fluid.
-
2. Check the connection of the connector of
Waste fluid level switch.
Re-insert the connector of the waste liquid level
switch.
3. JUNCTION board may be damaged.
Replace it.
4. MAIN board may be damaged.
Replace it.
Table 2-2 Symptoms and Check Items for Errors with Message(Continued)
No.
Message
Event/symptom
Check item
Action
Reference