Maintenance
PAPER JAM
Open the cover and take the toner out of the machine. Pull the lever towards
Received faxes or copies are not ejected.
you. Carefully remove the paper without tearing it.
Important:
When you open the cover, the display shows “
NEW TONER?
(Y/N)
”.
DO NOT
choose “Y” for this resets the page counter
inside the machine counting for the spend of toner.
CHECK PAPER
Take out the paper cassette and remove the paper. Fan it and straighten it on a
smooth surface and replace it.
CHECK DOCUMENT
Press
STOP
. The document will be ejected. If not, pull it gently out of the
machine.
SERVICE
Disconnect the machine from the mains and plug it back in. If the display still
says
SERVICE
please contact customer services.
LOW TONER !
The toner is almost gone. Replace a new toner cartridge.
In some conditions, the toner may run out before this massage appears on the
display. When the received faxes and copies are too light, replace the toner
cartridge.
Problems faxing or printing
Cannot send a fax.
Check that the recipient's machine is working.
Check whether the display shows an error message.
Lift the handset to check whether you are getting dial tone.
If not, check the telephone connection.
Cannot receive a fax.
Check that you have selected the
FAX, AUT
or
TAM
mode.
Lift the handset to check whether you are getting dial tone.
If not, check the telephone connection.
You or the recipient has received a blank sheet.
The sender has faxed the back of the document.
Check the machine by making a copy of the document.
If the copy is OK the recipient's fax machine may be faulty.
Your document has been sent without an error
Ask the recipient if their machine is working.
message, but has not been printed out on the
recipient's machine.
The documents you send are arriving
Check the document or increase the resolution. Reduce the transmission
with loss of quality.
speed. Check the machine by making a copy of the document.
If the copy is OK the recipient's fax machine may be faulty.
Received faxes and copies are too light.
Make a copy of any document. If the copy is OK there is a problem with
sender's fax machine. Inform the sender.
If the copy is also too light the toner is almost all gone.
Shake the cartridge a few times. If the toner cartridge is empty, replace it.
You can obtain toner from specialist retailers.
Only use Muratec original TS68A toner cartridges.
There are white lines on the printout.
Clean the toner drum with a soft cloth.
There are black lines on the printout.
The toner cartridge is damaged and must be replaced. Only use Muratec origi-
nal TS68A toner cartridge.
6.1
T
roubleshooting
Troubleshooting
Summary of Contents for F-68P
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