Multitone ACCESS 3000 COMPACT Supervisor Manual Download

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Access 3000 Compact Supervisor’s Guide

9261-7849 Issue 1

Page

www.multitone.com

Multitone Electronics plc
Shortwood Copse Lane
Kempshott
Basingstoke
Hampshire
RG23 7NL
England

Part No. 9261-7849 Issue 1

Printed and published in England

This guide is for use with the Access 3000 Compact
console only. It covers the making of paging calls
to users, teams and sets; automatic paging, transfer
and status registration; creation and modification of
users, teams and set records.

Summary of Contents for ACCESS 3000 COMPACT

Page 1: ...Multitone Electronics plc 2005 ACCESS 3000 COMPACT RPE920 ENCODER SUPERVISOR S GUIDE...

Page 2: ...Access 3000 Compact Supervisor s Guide 9261 7849 Issue 1 Page www multitone com 2 Part No 9261 7849 Issue 1...

Page 3: ...hott Basingstoke Hampshire RG23 7NL England Part No 9261 7849 Issue 1 Printed and published in England This guide is for use with the Access 3000 Compact console only It covers the making of paging ca...

Page 4: ...CTION 3 13 OPERATOR INSTRUCTIONS 13 3 1 Paging a User Tone Only Pagers 13 3 2 Paging a User Numeric Pagers 14 3 3 Paging Numeric Alphanumeric Pagers with or without Fast Alpha 15 3 4 Status Registrati...

Page 5: ...Alpha Messages 50 4 17 Creating a Set 51 4 18 Editing a Set 52 4 19 Deleting a Set 54 4 20 Changing the System Date Time 55 4 21 Changing System Passwords 56 4 22 Configuring On Board DLCs 57 4 23 Rep...

Page 6: ...CTION 6 65 DIRECTORIES 65 6 1 Automatic Paging 65 6 2 Passwords 65 6 3 Receiver Fast Alpha Directory 65 6 4 Description of Radio Channels 66 6 5 User Number Directory 67 6 6 Key Team Numbers 68 6 7 Re...

Page 7: ...o call by display of a text message Call Reception or even by a spoken message Access 3000 Compact depending on receiver type can support either one way or full two way speech messaging Furthermore wh...

Page 8: ...rs Status Registration Access 3000 Compact allows you to manage those times when people are out of the office or simply when it not convenient for them to receive paging calls The person using the pag...

Page 9: ...tion absence and call transfers are recognized and a set may be a member of another set 1 7 Automatic Paging Automatic contacts or direct line contacts DLCs enable paging calls to be sent from an alar...

Page 10: ...ration and move directly to the main operating menu structure giving access to 1 Page User 4 Administration 2 Page Team 5 Reports 3 Transfers 6 Installation Pressing Ctrl 1 followed by 1 at any time w...

Page 11: ...and Exit The Ctrl 2 key is used to save data entry and exit current screen Esc Key Escape The Escape is used to abandon the current operation referred to as Esc in the text Enter Key Enter Referred to...

Page 12: ...nd Keys Used to send paging calls In system management operation these keys are used to type in Alphabetical information when creating fast alpha messages channel names receiver types and DLC records...

Page 13: ...e user number e g 123 and press Enter User 123 12 00 Enter User Number 3 For non speech calls press A or B to page If you attempt to enter a message this will be rejected and a warning beep emitted 12...

Page 14: ...umber 3 Enter your message e g 4567 and press Enter Please note if you attempt to enter a text message this will be rejected and a warning beep emitted 123 4567_ Message 4 For non speech calls press A...

Page 15: ...ored fast alpha messages If you do not wish to enter a fast alpha message code press Enter and go to Step 5 User 123 Alpha Code message number 01 4 The Fast Alpha message will be displayed press Enter...

Page 16: ...23 Please Call John Smith on 4567 Press A or B to Page 7 For speech calls press the key and wait for Access 3000 Compact to process the call 123 Please Call John Smith on 4567 A B to Page Speech 8 Pre...

Page 17: ...then press Enter User 123 Status In Press 0 Out 4 To create a new Call Transfer enter the user number to which the paging call is to be transferred e g user number 456 and press Enter If you do NOT w...

Page 18: ...ministration 2 Type in the user number e g 123 and press Enter User No 123 Edit Search 3 At the Status screen press Enter to go to the next display User 123 Status In Press 0 Out 4 To cancel a Call Tr...

Page 19: ...e g 01 and press Enter Team _ Enter Team number 3 For non speech calls press A to page If you attempt to enter a message this will be rejected and a warning beep emitted Team 01 A Page ESC quit 4 For...

Page 20: ...press Enter Please note if you attempt to enter a text message this will be rejected and a warning beep emitted Team 01 Message 1234 4 For non speech calls press A to page If you attempt to enter a me...

Page 21: ...ge and press Enter If you do not wish to enter a fast alpha message code press Enter and go to Step 5 Team 01 Fast Alpha message number 20 4 At the following screen press Enter to confirm message sele...

Page 22: ...6 For non speech calls press A to page Team 01 A Page ESC quit 7 For speech calls press the A key and wait for Access 3000 Compact to process the call Team 01 Speech A Page ESC quit 8 Press the key an...

Page 23: ...12 00 Enter user number 3 You will now be prompted with one of several screens depending on the least featured pager type within the Set you are calling see below a If you are paging a Set that includ...

Page 24: ...Alpha Code message number 01 ii The Fast Alpha message will be displayed press Enter to confirm selection User 123 Please call Fast Alpha Code 01 iii At the following prompt User 123 Please call _ Mes...

Page 25: ...ech paging call has been initiated between a paging user With two way speech and the operator console the screen prompt will change from the quiescent display such as User _ Enter user number To Pleas...

Page 26: ...ompt will change from the quiescent display such as User Enter User number To Please wait 2 Then at the screen prompt D034 U123 Alarm 999 Speak Del Finish Press down the key to speak your message if t...

Page 27: ...iar and you require greater clarification refer to the Glossary of Terms see Appendix I at the back of this guide To carry out management and administration on Access 3000 Compact various menus will r...

Page 28: ...g 001 and press Enter 8 If you have a telephone coupling and Numeric or Alphanumeric pagers with Fast Alpha you will be asked to select Telephone Message press Enter for Yes If a telephone message is...

Page 29: ...ly be taken to step 8 If there is more than one pager type on the system you will no be prompted to select a pager name Press the key to scroll through the different options to make your selection pre...

Page 30: ...s by typing in a new number e g 789 then press Enter 8 If you have a telephone coupling and Numeric or Alphanumeric pagers with Fast Alpha you will be asked to select Telephone Message To leave the Te...

Page 31: ...to section 4 6 Deleting a User with a Call Transfer prior to deleting the user record b If the record you wish to delete is used in a team the screen will display the message 123 Used in Team Refer t...

Page 32: ...rst user number transferred to this user record e g 456 7 In order to remove the transfer from user number 456 press Enter to edit this user record Then press Enter at each screen prompt until you get...

Page 33: ...r numbers until you find the one you want 2 If you wish to examine or modify the details of this record press Enter or press Ctrl 1 to return to the main menu Pager Number Search 2 1 Enter the pager n...

Page 34: ...to search through the team numbers associated with this user 2 If the user number 123 is in a team e g team 01 you will now get the message User 123 Team 01 you may either a Press the key to search th...

Page 35: ...ype press the key to scroll through the different message options Press Enter twice to make your selection then refer to step 8 If you have selected Tone go to step 9 8 If you have selected either a N...

Page 36: ...3 Once a format group has been created you may either a Press Enter again this will take you back to the Group prompt If you want to add further format groups follow the same process outlined in step...

Page 37: ...press Enter followed by Esc to finish Go to step 15 ii If you get the message Unknown User Press Enter and type in a new number or press Enter followed by Esc to finish Go to step 15 iii If you get th...

Page 38: ...pe in 1 for a one digit format group or 2 for a two digit format group and press Enter If there is only one pager type available Access 3000 Compact will confirm that the Group has been created b If t...

Page 39: ...llowed by Esc to finish ii If you get the message Unknown User Press Enter and type in a new number or press Enter followed by Esc to finish iii If you get the message Not in Team Press Enter and type...

Page 40: ...wish to delete 1 Press Ctrl 1 2 Select Administration 4 3 Select Team Records 2 4 Select Delete Team 4 5 Type in the team number which you wish to delete e g 01 and press Enter 6 Press Delete Confirm...

Page 41: ...o call and or activate Please follow the instruction outlined below 1 Press Ctrl 1 2 Select Administration 4 3 Select DLC Records 3 4 Select Create or Edit DLC 1 5 At the following prompt enter the DL...

Page 42: ...ct a pre set message use the key to scroll the list of pre set messages and press Enter twice to select and confirm 5 At the following prompt you may either 01 Output _ Enter Output DLC Number a Compl...

Page 43: ...r twice to select confirm 5 You may enter an alphanumeric message e g Evacuate All Staff press Enter twice to select and confirm Alternatively you may select a pre set message use the key to scroll th...

Page 44: ...by Enter to de activate a DLC press 0 followed by Enter 9 To activate the DLC Output Timer Press 1 followed by Enter to de activate the Timer press 0 followed by Enter 10 At the following prompt eith...

Page 45: ...options User in DLC Search 1 Team in DLC Search 2 DLC Output in DLC Search 3 User in DLC Search 1 1 Type in the user number e g 123 and press Enter 2 At the following prompt you may either User 123 D...

Page 46: ...he key to examine other DLC records where this team number may be used or c Press Ctrl 1 to return to the main menu Search by DLC Output in DLC Search 3 1 Type in the DLC Output number e g 31 and pres...

Page 47: ...te and then follow the instructions below 1 Press Ctrl 1 2 Select Administration 4 3 Select DLC Records 3 4 Select Delete DLC 3 5 Type in the DLC record number you wish to delete e g 01 and press Ente...

Page 48: ...d then follow the process below 1 Press Ctrl 1 2 Select Administration 4 3 Select Alpha Code Records 4 4 Type in the alpha code message number you wish to create e g 12 Message numbers 00 99 are avail...

Page 49: ...At the following prompt you may either Alpha Code message number _ Enter number search a Type in the alpha code message number you wish to edit e g 14 and press Enter to edit the message or b Use the...

Page 50: ...a Code Records 4 5 At the following prompt you may either Alpha Code message number _ Enter number search a Type in the alpha code message number you wish to edit e g 14 and press Enter or b Use the k...

Page 51: ...t Sets Records 5 6 Select Create Set 2 7 Type in the set identification number e g 12 and press Enter 8 At the screen prompt either 012 New Member_ Add Search a Type in a user number e g 123 and press...

Page 52: ...first set member or press the key to scroll through each set member sequentially To erase a set member press the Delete key the message Delete Member will be displayed Press the Delete key again you w...

Page 53: ...press Enter to add a user number to the set you will then receive the message User added to Set Press Enter then key again to repeat this process Note If a user is already in a set the message Alread...

Page 54: ...h to delete e g 12 and press Enter 6 Press the Delete key the message Set deleted should be displayed then press Enter You may delete another set or press Ctrl 1 to return to the main menu Note i If t...

Page 55: ...ation 4 3 Select Time and Date 6 4 Use the numeric keys to type in the time hours and minutes and press Enter 5 Use the numeric keys to type in the Day Month and Year DDMMYY and press Enter You will n...

Page 56: ...be prompted to enter the Supervisor Password If a password exists press Delete to remove all the numbers Type in the new password e g 1234 and press Enter 5 You will now be prompted to enter the Opera...

Page 57: ...and press Enter 6 At the screen prompt either Contact 1 123 Enter Priority 0 3 a Press Enter to confirm default priority or b Press the key scroll through the priority options once you have made your...

Page 58: ...to undertake an audit of what system modules and pager types are used on your Access 3000 Compact paging system If a fault does occur on your paging system it will be flashed up on the display up for...

Page 59: ...t should then clear with the paging system returning back to normal operation Remember to note down the error message before returning the display to normal operation If there are further Operating Pr...

Page 60: ...reason User 123 12345 Call Cancelled Press Enter to acknowledge this message 5 2 Comms Error This error can occur when the user Database is unavailable The database may be unavailable because of the p...

Page 61: ...istent Parameters No action is required after 2 seconds the system will continue 5 5 Initialisation This message is displayed during initialisation when the system is ready and available for use the d...

Page 62: ...y periodic double pips which indicates that the System Supervisor should access the Reports menu see Reports and System Faults System Error xx Press Press Enter to acknowledge the error and to stop th...

Page 63: ...her users Refer to paragraph entitled Deleting a User With a Call Transfer 5 14 User Not Found in Database This warning is shown when an invalid user number is entered in the transfer function or in t...

Page 64: ...esponse to entering a User number which is less than the base user number User 123 Invalid user number Press the Enter key to re enter user number 5 17 Wait This message will be displayed whenever a s...

Page 65: ...ultitone com 65 SECTION 6 DIRECTORIES 6 1 Automatic Paging Contact No Send Message From To User No The Message is 1 2 6 2 Passwords Supervisor Password Operator Password 6 3 Receiver Fast Alpha Direct...

Page 66: ...Access 3000 Compact Supervisor s Guide 9261 7849 Issue 1 Page www multitone com 66 6 4 Description of Radio Channels No of Radio Channels ______________ 01 02 03 04...

Page 67: ...Access 3000 Compact Supervisor s Guide 9261 7849 Issue 1 Page www multitone com 67 6 5 User Number Directory Name Telephone No Paging System User No Comments Team Member Pager No...

Page 68: ...Compact Supervisor s Guide 9261 7849 Issue 1 Page www multitone com 68 6 6 Key Team Numbers Team Name Team Number Comments 6 7 Receiver Types Type No Facilities Available 01 02 03 04 05 06 07 08 09 10...

Page 69: ...ers pager in an absence charging rack Automatic Paging DLC Records Paging calls on some systems can be initiated using remote contacts known as Direct Line Connections DLC These may be activated from...

Page 70: ...central fast alpha must be a letter Channel Access 3000 Compact can transmit paging calls on more than one radio channel or frequency The system will support up to 5 channels One channel is held inter...

Page 71: ...e called 5 By typing group digit 2 receiver number 200 to 299 will be called To enter a format group of up to 10 receiver numbers type in a two number group digit e g 30 This will allow you to call al...

Page 72: ...pact identifies each different type of receiver to ensure that the operator is only prompted to enter the correct type of message for the pager being called The type of pager and associated receiver t...

Page 73: ...the memory of the system is a clock Systems with Time of day facility will broadcast the time once a minute If Access 3000 Compact system is supplied with the Management Terminal or Access 3000 Server...

Page 74: ...2 3 or 4 digits in length Most supervisors create a link between the User Number and the pager wearer s telephone number i e telephone extension 225 is User 25 The User Number is totally independent o...

Page 75: ...User records 2 Team records 3 DLC records 4 Alpha code records 5 Sets records 6 Time Date 7 Passwords 8 Local DLC settings User 1 Edit 2 Search 3 Create 4 Delete 5 Create Block User Search 1 User No...

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