Multitech MultiModem ZPX MT5634ZPX-PCI Series Owner'S Manual Download

Page: 61 / 88

5 Warranty, Service, and Tech Support

MT5634ZPX-PCI

MTSs entire obligation under this warranty shall be limited (at MTSs

option) to repair or replacement of any products that prove to be

defective within the warranty period, or, at MTSs option, issuance of

a refund of the purchase price. Defective products must be returned by

Customer to MTSs factory with transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES

AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY

EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS.

Online Warranty Registration

To register your Multi-Tech product online, click the following link:

http://www.multitech.com/register.htm

Summary of Contents for MultiModem ZPX MT5634ZPX-PCI Series

Page 1: ...Model MT5634ZPX PCI Internal Data Fax Modem Owner s Manual...

Page 2: ...Inc to notify any person or organization of such revisions or changes Record of Revisions Revision Description A Manual released 12 15 98 Trademarks of Multi Tech Systems Inc are as follows MultiMode...

Page 3: ...ZPX PCI 16 Installing the MultiModemZPX PCI 17 External Connections 18 Installing Drivers 19 Verifying Configuration 19 To Remove Previous Modem from Windows 95 21 Is Your MultiModemZPX PCI Ready for...

Page 4: ...bage characters on the monitor 58 Fax and data software won t run at the same time 58 Chapter 5 Warranty Service and Tech Support BBS Introduction 60 Limited Warranty 60 Online Warranty Registration 6...

Page 5: ...Chapter 1 Introduction and Description...

Page 6: ...conventional data rate of 33 6 Kbps Note Though this modem is capable of 56 Kbps download performance line impairments public telephone infrastructure and other external technological factors currentl...

Page 7: ...d ITU T V 34 standard with data transmission speeds to 33 6 Kbps while also maintaining compatibility with lower speed modems Supports V 90 K56flex speeds plus 33 6K 31 2K 28 8K 26 4K 24K 21 6K 19 2K...

Page 8: ...volume control can record and play back answering machine messages using optional microphone and speaker Remote local telephone answering machine TAM capabilities include voice mail control record pla...

Page 9: ...on S Register S109 support Auto rate speeds to 50 666 downstream support Automatic adapting to digital loss and robbed bit signaling New V 90 rate result codes Downstream Rates Where K56flex provided...

Page 10: ...on a PSTN connection What is in Your Modem Package Your MultiModemZPX PCI package should contain One MultiModemZPX PCI internal fax modem card One MultiModemZPX PCI drivers disk One telephone cable Co...

Page 11: ...g a fax also serve as minitutorials for those new to online communications concepts Chapter 3 Controlling Your Modem Contains descriptions of the AT commands that control your modem S registers that a...

Page 12: ...D KEY Names of keyboard keys are shown in all caps e g BACKSPACE Function Key Angle brackets indicate a nonliteral entry For example cr represents the carriage return character that is sent by the key...

Page 13: ...Chapter 2 Installation...

Page 14: ...ZPX PCI internal fax modem card One MultiModemZPX PCI d rivers disk One telephone cable Communications software This MultiModemZPX PCI Owner s Manual You supply A 100 MHz or faster Pentium PC We recom...

Page 15: ...onnected at the network interface Use caution when installing or modifying telephone lines Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of e...

Page 16: ...time you need Two stereo PC microphones One stereo male to male patch cord One sound card and optional speakers To connect a third party sound card 1 Obtain a stereo male to male patch cord can be pur...

Page 17: ...empty PCI expansion slot Remove the expansion slot cover and save the retaining screw 4 Before handling the MultiModemZPX PCI discharge static in your body by touching a metal piece of the computer c...

Page 18: ...ou can use a microphone and speaker with the MultiModemZPX PCI The microphone can be used for recording answering machine messages or for speakerphone use The speaker can be used for playing back mess...

Page 19: ...ith your MultiModemZPX PCI and then displays the Windows 95 desktop 4 Installation of the MultiModemZPX PCI is complete If you plan to use the provided communications software install it now according...

Page 20: ...modem Clicking More Info causes Windows 95 to send commands to and receive responses from the modem and to display information about the modem s COM port 9 Write down the modem s port interrupt addres...

Page 21: ...perties dialog box 3 In the list box select the old modem 4 Click Remove and then click Close 5 The next time you dial a HyperTerminal connection it selects your new modem and asks you to confirm the...

Page 22: ...information according to your connection needs and your datacomm software s conventions the software simplifies dialing because you don t have to reconfigure the modem nor have the risk of typing inco...

Page 23: ...p screen If this is the requirement in your software application enter the following command string to initialize your modem AT F cr This setting configures your modem to operate with defaults set at...

Page 24: ...Main Menu you have access to two areas the Files Menu and News 11 Type F to access the Files Menu then type L twice If you don t type the second L you list all of the files on the BBS 12 To mark the f...

Page 25: ...ck Start Programs Accessories Fax and then Compose New Fax 5 The Compose New Fax wizard appears Click Next 6 To send the file to your own fax machine or to another fax modem in your office type the de...

Page 26: ...rcuits without special software MultiModemZPX PCI s Answering Machine Test Test the MultiModemZPX PCI s voice function by using the included software to set up the MultiModemZPX PCI as a telephone ans...

Page 27: ...ophone and speaker to the MultiModemZPX PCI 2 Click Start Programs Accessories and then HyperTerminal 3 Double click the Multi Tech BBS icon HyperTerminal starts with the Connect dialog box open 4 Cli...

Page 28: ...s chapter helps you make configuration choices specific to the MultiModemZPX PCI For help with other configuration choices refer to the software s manual or online Help Generally your best course is t...

Page 29: ...answer the phone add S0 1 to the initialization string Note To change the modem s default initialization string type the new commands in the software s terminal window adding the command W to store th...

Page 30: ...an issue AT commands to a remote MT5634ZPX PCI modem for maintenance or troubleshooting as if you were on site Basic Procedure Use these steps for connections established by the local or by the remote...

Page 31: ...ess ENTER The password can include any keyboard character and must be one to eight characters long The modem responds with OK 4 The new password is saved automatically You now can enter more AT comman...

Page 32: ...re available in Portable Document Format PDF files at http www multitech com support manuals _IDCfiles manuals idc You can download the Acrobat Reader to view PDF files you may want to bookmark http w...

Page 33: ...Chapter 3 AT Commands S Registers and Result Codes...

Page 34: ...ues n a Description The attention code precedes all command lines except A and the escape sequence Command ENTER Key Values n a Description Press the ENTER key to execute most commands Command Detect...

Page 35: ...d dial modifiers Default none Description Dial telephone number s where s may up to 40 characters long and include the 0 9 A B C and D characters and the L P T V W S comma semicolon and dial string mo...

Page 36: ...ion E0 Do not echo keyboard input to the terminal E1 Do echo keyboard input to the terminal Command Fn Echo Online Data Characters Values n 1 Default 1 Description F0 Enable online data character echo...

Page 37: ...es n 0 1 2 or 3 Default 1 Description M0 Speaker always off M1 Speaker on until carrier signal detected M2 Speaker always on when modem is off hook M3 Speaker on until carrier is detected except while...

Page 38: ...1 Default 1 Description V0 Displays result codes as digits terse response V1 Displays result codes as words verbose response Command Xn Result Code Selection Values n 0 7 Default 4 Description X0 Basi...

Page 39: ...ain Values n 1 Default 1 Description B0 Disable V 32 auto retrain Not supported B1 Enable V 32 auto retrain Command Cn Data Carrier Detect DCD Control Values n 0 or 1 Default 1 Description C0 Force Da...

Page 40: ...lt 0 Description J0 The auxiliary relay is never closed J1 Not supported responds ERROR Command Kn Local Flow Control Selection Values n 0 3 or 4 Defaults 3 Description K0 Flow control disabled K3 Ena...

Page 41: ...he active modem settings Command Wn Store Current Configuration Values n 0 Default None Description W0 Store active modem settings in NVRAM load them at power on or following the ATZ command instead o...

Page 42: ...break signal received from the DTE to the remote modem Command Nn Error Correction Mode Selection Values n 0 5 or 7 Default 3 Description N0 Non error correction mode with data buffering same as Q6 N...

Page 43: ...rough Values n 0 or 1 Defaults 0 Description X0 Respond to and discard XON XOFF characters X1 Not supported responds ERROR Command Cn Data Calling Tone Values n 0 or 1 Defaults 0 Description C0 Disabl...

Page 44: ...chronous data channel On underflow the modem sends HDLC flag idle 0x7E to the remote modem This special error correction mode is overridden by any of the following commands F M Q and N ES shows the on...

Page 45: ...127 13 M Sets ASCII code for the carriage return character S4 decimal 0 127 10 J Sets ASCII code for the line feed character S5 decimal 0 32 8 H Sets ASCII code for the backspace 33 127 character Valu...

Page 46: ...l 0 1 0 0 disables 1 enables the V 25 data calling tone which allows remote data fax voice discrimination S36 decimal 0 2 1 3 N A This register specifies the action to take in the event of negotiation...

Page 47: ...disabled 1 V 90 56Kflex enabled with auto matic speed selection maximum negotiated modem speed enabled 2 29 333 3 30 666 4 32 000 5 33 333 6 34 666 7 36 000 8 37 333 9 38 666 10 40 000 11 41 333 12 4...

Page 48: ...nds 0 5 255 60 Sets the length of time in the off line command mode before the modem goes into standby mode A value of zero prevents standby mode a value of 1 4 sets the value to 5 S108 decimal 0 3 6...

Page 49: ...1 CONNECT 4800 Connected at 4800 bps 12 CONNECT 9600 Connected at 9600 bps 13 CONNECT 14400 Connected at 14400 bps 14 CONNECT 19200 Connected at 19200 bps 24 CONNECT 7200 Connected at 7200 bps 25 CONN...

Page 50: ...at 34666 bps 105 CONNECT 37333 Connected at 37333 bps 106 CONNECT 38666 Connected at 38666 bps 107 CONNECT 41333 Connected at 41333 bps 108 CONNECT 42666 Connected at 42666 bps 109 CONNECT 45333 Conne...

Page 51: ...Chapter 4 Troubleshooting...

Page 52: ...tems Make sure the COM port you chose during setup matches the COM port set in your communications software See Chapter 2 Check that the phone cord between the modem s LINE jack and the wall jack is u...

Page 53: ...is in the connection description in your communications software Reset your modem by sending it an ATZ or AT F command in terminal mode If using legacy software software designed for an older operatin...

Page 54: ...erties sheet click the Resources tab to view the port s Input Output range and Interrupt Request If another device is using the same address range or IRQ it appears in the Conflicting Device List Reso...

Page 55: ...the problem may be in your building s telephone installation To test the building installation plug a telephone into your modem s telephone wall jack and listen for a dial tone If you hear a dial ton...

Page 56: ...make sure your modem is working Also try calling the number on your telephone If you hear harsh sounds then another modem is answering the call the modems may be having problems negotiating due to mod...

Page 57: ...er end of the line Try again If you were online with a BBS or commercial online service it may have hung up because of lack of activity on your part or because you exceeded your time limit for the day...

Page 58: ...experiencing line noise Enable error correction if it is disabled Or hang up and call again you may get a better connection At speeds above 2400 bps the remote modem may not use the same transmission...

Page 59: ...Chapter 5 Warranty Service and Tech Support BBS...

Page 60: ...en years from the date of shipment limited to customers in the U S Canada Mexico and United Kingdom For customers in all other countries due to certain legal restrictions MTS warrants that this produc...

Page 61: ...at MTS s option issuance of a refund of the purchase price Defective products must be returned by Customer to MTS s factory with transportation prepaid MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES...

Page 62: ..._______________________________________ Firmware version _______________________________________ Software version _______________________________________ COM port no __________________________________...

Page 63: ...d shipping instructions To return a modem for repair from inside the USA no RMA is required simply send it to us freight prepaid Include a description of the problem return billing and shipping addres...

Page 64: ...A and Canada or 612 785 3702 international and local 3 At the prompts type your first name last name and password then press ENTER If you are a first time caller the BBS asks if your name is spelled c...

Page 65: ...ping its list number and pressing ENTER 3 Enter L to list all the files in the selected file areas Enter C to go forward in the file list and P to go back 4 To mark one or more files for download type...

Page 66: ...address http www multitech com _forms email_tech_support htm Multi Tech s web site is located at http www multitech com An ftp site is located at ftp ftp multitech com The ftp server mirrors the Multi...

Page 67: ...Appendix...

Page 68: ...ns for details 4 If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice...

Page 69: ...t of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains the following information Date a...

Page 70: ...method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by...

Page 71: ...reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the recei...

Page 72: ...es 12 VDC 12 VDC 5 VDC Modem power consumption 1 2 Watts In order to maintain the independent approval of this card it is essential that when other option cards are introduced which use or generate a...

Page 73: ...nd any assemblies which use or generate hazardous voltage This apparatus has been approved for the use of the following Auto calling Loop disconnect and MF dialing Phone number storage and retrieval b...

Page 74: ...ards The protective cover is fastened to the modem card by means that will only allow a tool to remove the cover Warning Removal of the protective cover will affect product safety and user safety requ...

Page 75: ...nd may also cause a false answer condition Should such problems occur the user should NOT contact the Telecom Faults Service The preferred method of dialing is to use DTMF tones as this is faster than...

Page 76: ...ial binary asynchronous Data Compatibility V 90 K56flex ITU V 34 extended V 34 ITU V 32bis V 32 V 22bis V 21 V 22 V 23 Bell 212 and 103 ITU V 42 V 42bis Fax Compatibility ITU Group 3 T 4 T 30 V 21 V 2...

Page 77: ...lly AT command compatible autodial redial pulse or tone dial dial pauses call status display auto parity and data rate selection keyboard controlled modem options and nonvolatile memory and on screen...

Page 78: ...iginate 2225 Hz mark 2025 Hz space Receive Answer 1270 Hz mark 1070 Hz space Fax Carrier Frequencies V 21 CH2 half duplex 1650 Hz mark 1850 Hz space for Transmit Originate 1650 Hz mark 1850 Hz space f...

Page 79: ...s for microphone and speakers Cables One RJ 11 phone cable Environmental Temperature range 0 to 50 C 32 to 120 F humidity range 20 90 non condensing Power Requirements 150 mA 5 VDC 5 mA 12 VDC Dimensi...

Page 80: ...53 83 s 73 115 T DC4 14 20 4 34 52 T 54 84 t 74 116 U NAK 15 21 5 35 53 U 55 85 u 75 117 V SYN 16 22 6 36 54 V 56 86 v 76 118 W ETB 17 23 7 37 55 W 57 87 w 77 119 X CAN 18 24 8 38 56 X 58 88 x 78 120...

Page 81: ...wing procedures FLASHWIN 1 Copy FLASHWIN ZIP and the downloaded HEX file to a temporary directory 2 After unzipping FLASHWIN ZIP run FLASHWIN by double clicking on its icon or file name 3 Select the C...

Page 82: ...82 MT5634ZPX PCI Owner s Manual...

Page 83: ...Index...

Page 84: ...34 AT 34 B 35 C 35 E 36 F 36 H 36 I 62 L 37 M 37 N 37 O 30 32 37 Q 38 S 38 S 38 V 38 X 38 55 Y 39 Z 39 AT T call card tones 34 36 attention code 34 Auto answer 45 B backspace character 45 BBS Multi T...

Page 85: ...able 38 Return Online to Data Mode 37 Select Stored Configuration 41 Self Test 41 Set Break Control 42 Set Register Value 38 Speaker Codec Loopback 44 Store Current Configuration 41 Store Telephone Nu...

Page 86: ...nternet 66 IRQ 16 L line feed character 45 loopback test 26 M manual conventions 12 maximum dial rate S37 46 Microsoft Fax 25 26 accessing 26 MNP 5 data compression 7 43 57 MNP error correction 7 42 M...

Page 87: ...nsmission fax 8 static electricity precautions 17 storing current configuration 29 telephone numbers 8 41 synchronous buffered mode 44 T technical specifications 76 technical support 62 66 telephone c...

Page 88: ...Owner s Manual 88 MT5634ZPX PCI Windows 95 drivers 19 installing 19 removing 21 World Wide Web 66 X Xmodem 57 Y Ymodem G 57 Z Zmodem 57...

Search results

Summary of Contents for MultiModem ZPX MT5634ZPX-PCI Series

Reviews:

Related manuals for MultiModem ZPX MT5634ZPX-PCI Series

Brands by name

Popular brands

Multitech MultiModem ZPX MT5634ZPX-PCI Series, Owner'S Manual

Search results

Summary of Contents for MultiModem ZPX MT5634ZPX-PCI Series

Reviews:

Related manuals for MultiModem ZPX MT5634ZPX-PCI Series

Brands by name

Popular brands