Multitech MMH900, User Manual

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Chapter 8 - Service, Warranty, & Technical Support
8.1 Introduction
This chapter starts out with statements about your MultiMux 2-year
warranty. The next section, Tech Support, should be read carefully if you
have questions or problems with your MultiMux. It includes the technical
support telephone numbers, space for recording your product
information, and an explanation of how to send in your MultiMux should
you require service. The final section explains how to use the Internet.
8.2 Warranty
Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products
will be free from defects in material or workmanship for a period of two,
five, or ten years (depending on model) from date of purchase, or if proof
of purchase is not provided, two, five, or ten years (depending on model)
from date of shipment.
MTS MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, AND
ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
This warranty does not apply to any products which have been damaged
by lightning storms, water, or power surges or which have been
neglected, altered, abused, used for a purpose other than the one for
which they were manufactured, repaired by Customer or any party
without MTS’s written authorization, or used in any manner inconsistent
with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s
option) to repair or replacement of any products which prove to be
defective within the warranty period or, at MTS’s option, issuance of a
refund of the purchase price. Defective products must be returned by
Customer to MTS’s factory – transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES, AND
UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE
PRICE FOR DEFECTIVE PRODUCTS.
IMPORTANT NOTE: Record the Channel parameter {ATL} settings
before returning the MultiMux for repair. The MultiMux settings will
be set to factory defaults before the unit is returned.
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