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MULTICOM 4 PLUS Installer Manual Download Page 6

10

11

Quick Start Guide

Quick Start Guide

3�  Connect to Panel

Connect the “PANEL” connection on the 4 
Plus to the “PSTN” connection on the alarm 
panel using a 4-wire RJ12 cable.

2�  Connect to Power

Connect the 12V+ and GND pins to the 12V 
auxiliary output on the alarm panel.  

If there is no 12V auxiliary power on the 
alarm panel greater than 300mA, connect 
to a MCPS12 power supply (available 

VHSDUDWHO\RUDÀ[HG9GFSRZHUVXSSO\

(>300mA).

Summary of Contents for 4 PLUS

Page 1: ...MULTICOM4PLUS INSTALLERMANUAL V1 5 bit ly multicom FreeInstallTool Downloadthe TechToolsAppfor smartphones...

Page 2: ...2 Event Descriptions 40 Event Default Table 40 Fault Outputs 40 Multicom Format Template 42 Limited Warranty Statement 48 Copyright Notice Disclaimers 52 12V GND ZONE 1 COM ZONE 2 R 2 NO R 1 NO R COM...

Page 3: ...ut Fault reports for GSM PSTN GPRS Power Fault Zones and Tamper Each group of alarm events can be mapped to either or Relay output and Contact ID Programmable Test report time Programmable Contact ID...

Page 4: ...PSTN path is validating alarm messages correctly ComWatch has the advantage of detecting the following faults that cause Contact ID alarm delivery failures and delivers them via Line voltage being pr...

Page 5: ...n the desired location Choose one of the following mounting options OPTION 1 Mounting or placement outside the alarm panel housing requires the antenna to be installed directly to the 4 Plus OPTION 2...

Page 6: ...PSTN connection on the alarm panel using a 4 wire RJ12 cable 2 Connect to Power Connect the 12V and GND pins to the 12V auxiliary output on the alarm panel If there is no 12V auxiliary power on the al...

Page 7: ...t Relay 1 is programmed to this by default Connect the Multicom s relay output to one of the Alarm Panel s Zone Inputs It is recommended that the zone on the alarm panel be a 24 hour audible input See...

Page 8: ...om Multicom smartphone apps See Option 38 7 Panel Arm Disarm or Output Control Recommended Option 6 Connect to the PSTN Optional If PSTN will be used as a communication path connect the PSTN socket to...

Page 9: ...ve SIM The signal levels are reported to the Activations Centre once upon power up Power cycle to conduct a new network survey The survey may take up to 60 seconds If signal strength is less than 2 ba...

Page 10: ...18 19 Hardware Diagram Hardware Diagram Hardware Diagram Refer to the next section Hardware Diagram Descriptions for descriptions of each component shown in this diagram 300mA 4 See Wiring Diagram...

Page 11: ...on the alarm panel using a RJ12 Mode 3 4 Wire cable This port can support any alarm system that communicates using the Contact ID format Hardware Diagram Descriptions Refer to the section Hardware Di...

Page 12: ...STN Line OK FLASHING GREEN PSTN or Panel communicating SOLID ORANGE PSTN line not detected 8 GSM GPRS Antenna The GSM GPRS Antenna must be installed For reliable operation there must be at least 2 bar...

Page 13: ...m level for communication 5 LED ON Full signal 13 Communications LED COMMS LED FLASHING GREEN VERY SLOW Awaiting network connection FLASHING GREEN Communicating SOLID GREEN Communications ok OFF Await...

Page 14: ...7RROV LV D IUHH VPDUWSKRQH DSS WKDW FRQ JXUHV and commissions Multicom alarm communicators TechTools uses a TechCode to identify who has access to which devices Download Register 1 Download the app fr...

Page 15: ...om and other required reporting details for the device and press the Activate button 3 Upon successful commisioning you will receive the alert Panel has been activated successfully Programming the Dev...

Page 16: ...Commands with PSTN DTMF are sent using the template ADDRESSSETTING eg 01ABCD 4 The Multicom will reply with a dial tone if your option was updated successfully The Multicom will reply with a congeste...

Page 17: ...livery path ComWatch Mode Bypass Time Default 24 DTMF 1 2 2 4 This is the time in hours that the Multicom will hold priority after ComWatch detects that alarms could not be delivered via PSTN GSM Prog...

Page 18: ...within the programmed time this is mapped to the relays Default 150 seconds See option 38 for relay map 6HH RSWLRQ IRU HQDEOLQJ QRWL FDWLRQ Multicom PSTN Priority Default 1 DTMF 1 1 1 0 Multicom is t...

Page 19: ...ne1 2 and tamper Each event can be mapped to 0 Not Mapped 1 Relay 1 2 Relay 2 Power Fault Detection Delay Default 1 DTMF 2 9 1 Delay before reporting power fault in minutes Default 1 minute This is ma...

Page 20: ...MF 3 9 A B C D To disable Event set to 0 to enable set to 1 Default is all zones enabled Zones are all 24 hour zones Where A GPRS Fault B Poll Fail C Power Fault D PSTN Fault Program Access Code Defau...

Page 21: ...led 15 minutes Tamper Instant Relay 1 Enabled Instant Zone 1 Instant Relay 1 Enabled Instant Zone 2 Instant Relay 1 Enabled Instant Zone 3 Instant Relay 1 Disabled Instant Zone 4 Instant Relay 1 Disab...

Page 22: ...Zone 2 18X95099902 Zone 2 Triggered Zone 3 18X95099903 Zone 3 Triggered Zone 4 18X95099904 Zone 4 Triggered PSTN Fault Alarm 18X95099905 PSTN voltage has been lower than the programmed voltage for the...

Page 23: ...programmed period of time Test Report 18X95099911 Test report occurs at the programmed interval Poll Alarm 18X95099912 Unable to poll for the programmed period of time PGM Update 18X95099913 Remote s...

Page 24: ...RWL FDWLRQ 18X95099918 7KLV QRWL FDWLRQ UHSRUW RFFXUV ZKHQ D 0XOWLFRP panel starts power cycling the Multicom Inteliswitch It will restore once Ethernet is restored Power Fault 18X95099919 Stable inpu...

Page 25: ...ts its products to be free from defects in material and workmanship under normal use for a period of twelve 12 months or twenty four 24 months if the Multicom product LV LQVWDOOHG E D HUWL HG 0XOWLFRP...

Page 26: ...oduct is highly advanced and secure it only forms part of your total security installation and it does not offer any guaranteed protection against limited warranty or for any special indirect conseque...

Page 27: ...iums to be compromised or circumvented As a result Multicom does not represent that the alarm system will prevent personal injury or property damage or in all cases provide adequate warning or protect...

Page 28: ...55 Notes 54 Notes Notes Notes...

Page 29: ...tware on any other medium except DV VSHFL FDOO SURYLGHG LQ WKH OLFHQVH DJUHHPHQW 7KH OLFHQVHH may make one copy of the software for backup purposes No part of this publication may be reproduced stored...

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