MULTICOM 4 PLUS, Installer Manual, Page: 4 / 29

6 7 Features Features
ComWatch Feature
(Patent Pending)
The Multicom does more than just monitor the
PSTN line voltage or GSM network connection to
detect and report a fault. The Multicom monitors
the actual alarm delivery and CMS Receiver kiss
off to ensure the communication was successful
and the PSTN path is validating alarm messages
correctly.
ComWatch has the advantage of detecting
the following faults that cause Contact ID alarm
delivery failures and delivers them via:
•
Line voltage being present but not
connecting to the monitoring centre
•
Dialling the CMS number(s) but getting
engaged / congestion
•
Phone bill on premise not paid: voltage
and dial tone is present but outbound calls
blocked
•
Network interconnection faults or
terminating number errors
•
13XX call baring
•
CMS Receiver Failures