MSA FieldServer BACnet Router Startup Manual Download Page 40 | Manualshive

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11

Troubleshooting

11.1 Tooltips

Tooltips appear when the mouse pointer hovers over the corresponding settings field. A balloon will appear giving a
description of that input field. This applies to all input fields.

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BACnet Router Start-up Guide

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Summary of Contents for FieldServer BACnet Router

Page 1: ...Operating Manual BACnet Router Start up Guide Revision 3 C Document No T18625 Print Spec 10000005389 F MSAsafety com ...

Page 2: ...urt Milpitas CA 95035 U S Support Information 1 408 964 4443 1 800 727 4377 Email smc support msasafety com EMEA Support Information 31 33 808 0590 Email smc support emea msasafety com For your local MSA contacts please go to our website www MSAsafety com ...

Page 3: ...ayload Encryption 15 7 Setup Network 16 7 1 Ethernet 1 16 7 2 Routing Settings 17 8 Configuring the BACnet Router 18 8 1 Navigate to the BACnet Router Settings 18 8 2 BACnet Router Settings 19 8 2 1 Button Functions 19 8 2 2 Multiple Connections 20 8 2 3 BACnet Device 20 8 2 4 BACnet IP 21 8 2 5 BACnet MS TP BACnet Ethernet and BACnet Explorer 22 8 3 Router Diagnostics 23 9 BACnet Explorer 24 9 1 ...

Page 4: ...Setup 43 12 1 1 Change Security Mode 44 12 1 2 Edit the Certificate Loaded onto the FieldServer 45 12 2 Change User Management Settings 46 12 2 1 Create Users 47 12 2 2 Edit Users 48 12 2 3 Delete Users 49 12 2 4 Change FieldServer Password 50 12 3 Specifications 51 13 Limited 2 Year Warranty 52 4 BACnet Router Start up Guide ...

Page 5: ...0 Mbps Ethernet port and the other two are RS 485 MS TP ports Configuration is accomplished via a web page The BACnet Router is cloud ready and connects with the Grid MSA Safety s FieldServer cloud platform NOTE For MSA Grid FieldServer Manager information refer to the MSA Grid FieldServer Manager Start up Guide online through the MSA website NOTE The latest versions of instruction manuals driver ...

Page 6: ...2 Equipment Setup 2 1 Mounting The gateway can be mounted using the DIN rail mounting bracket on the back of the unit 6 BACnet Router Start up Guide ...

Page 7: ...2 2 Physical Dimensions BACnet Router Start up Guide 7 ...

Page 8: ...ing that the number 4 DIP Switch is set to the left side Connect to the 3 pin connector s as shown below The following baud rates are supported 9600 19200 38400 76800 3 1 1 Wiring RS 485 BMS RS 485 Wiring Gateway Pin Assignment RS 485 TX RS 485 RX GND GND NOTE Use standard grounding principles for GND 8 BACnet Router Start up Guide ...

Page 9: ...ing the gateway via the Web App To connect the gateway either connect the PC to the Router s Ethernet port or connect the Router and PC to an Ethernet switch Use Cat 5 cables for the connection NOTE The Default IP Address of the gateway is 192 168 2 101 Subnet Mask is 255 255 255 0 BACnet Router Start up Guide 9 ...

Page 10: ...50mA 125mA NOTE These values are nominal and a safety margin should be added to the power supply of the host system A safety margin of 25 is recommended Apply power to the BACnet Router as shown below Ensure that the power supply used complies with the specifications provided in Section The gateway accepts 9 30VDC or 24VAC on pins L and N Frame GND should be connected 10 BACnet Router Start up Gui...

Page 11: ...e BACnet Router s IP Address must be set to be on the same network as the PC Section 5 2 Using a Web Browser 5 2 Using a Web Browser Open a web browser and connect to the BACnet Router s default IP Address The default IP Address of the FieldServer is 192 168 2 101 Subnet Mask is 255 255 255 0 If the PC and the BACnet Router are on different IP networks assign a static IP Address to the PC on the 1...

Page 12: ...ear as untrusted This will cause the following pop up windows to appear When the Web Server Security Unconfigured window appears read the text and choose whether to move forward with HTTPS or HTTP When the warning that Your connection is not private appears click the advanced button on the bottom left corner of the screen 12 BACnet Router Start up Guide ...

Page 13: ...he Password found on the label of the FieldServer NOTE There is also a QR code in the top right corner of the FieldServer label that shows the default unique password when scanned NOTE A user has 5 attempts to login then there will be a 10 minute lockout There is no timeout on the FieldServer to enter a password NOTE To create individual user logins go to Section 12 2 Change User Management Settin...

Page 14: ...ch mode the FieldServer should use NOTE Cookies are used for authentication NOTE To change the web server security mode after initial setup go to Section 12 1 Change Web Server Security Settings After Initial Setup The sections that follow include instructions for assigning the different security modes 14 BACnet Router Start up Guide ...

Page 15: ...s will appear under the mode selection Copy and paste the Certificate and Private Key text into their respective fields If the Private Key is encrypted type in the associated Passphrase Click Save A Redirecting message will appear After a short time the FieldServer GUI will open 6 2 2 HTTPS with Default Untrusted Self Signed TLS Certificate or HTTP with Built in Payload Encryption Select one of th...

Page 16: ... Server1 2 NOTE If the FieldServer is connected to a router the IP Gateway of the FieldServer should be set to the same IP Address of the router Click Save to record and activate the new IP Address Connect the FieldServer to the local network or router NOTE If the FS GUI was open in a browser the browser will need to be pointed to the new IP Address of the FieldServer before the FS GUI will be acc...

Page 17: ... and network connections Click the Add Rule button to add a new row and set a new Destination Network Netmask and Gateway IP Address as needed Set the Priority for each connection 1 255 with 1 as the highest priority and 255 as the lowest Click the Save button to activate the new settings BACnet Router Start up Guide 17 ...

Page 18: ...r Settings From the Web App landing page click the BACnet Router tab on the left side of the screen A warning message will appear when performing the first time setup click the Exit Registration button to continue to the Settings page 18 BACnet Router Start up Guide ...

Page 19: ...ngs Reload discard the currently displayed settings and reload the settings stored on the device This will undo any unsaved edits Defaults discard the currently displayed settings and load default settings This must still be saved and the device must be restarted for the default settings to be applied Restart restarts the device BACnet Router Start up Guide 19 ...

Page 20: ...unique network number For example a single RS 485 MS TP segment or BACnet IP subnet can each be regarded as a BACnet network segment All routing ports that connect directly to the same segment should also assign the same globally unique network number to that segment Enable enable or disable the connection note that BACnet IP Primary is always enabled 8 2 3 BACnet Device Device Instance and Device...

Page 21: ...dress and Port if the BBMD is being accessed across a NAT Router then these values must be configured with the public IP Address and Port by which the BBMD can be reached from across the NAT Router The Public IP Address and Port would also be used in the BDT of remote BBMD s that need to reach this BBMD across the NAT Router If no NAT Router is being used these fields can be left blank For example...

Page 22: ...ster devices on the network MAC Address legal values are 0 to 127 must be unique on the physical network Baud Rate the serial baud rate used on the network Token Usage Timeout ms the number of milliseconds the router will wait before deciding that another master has dropped the MS TP token This value must be between 20ms and 100ms Choose a larger value to improve reliability when working with slow...

Page 23: ...8 3 Router Diagnostics By clicking on the Router Diagnostics tab all the connection communication details can be viewed to ensure the BACnet Router is working correctly BACnet Router Start up Guide 23 ...

Page 24: ...rking on Bacnet without having to ask the BMS integrator to test the unit To access the embedded BACnet Explorer click the BACnet Explorer tab NOTE For BACnet IP click on the Connections tab to ensure the gateway is on the BACnet IP network subnet or to configure BBMD 24 BACnet Router Start up Guide ...

Page 25: ...s connected to the same subnet as the gateway by clicking the Discover button binocular icon This opens the Discover window click the checkboxes next to the desired settings and click Discover to start the search NOTE The Discover All Devices or Discover All Networks checkboxes must be unchecked to search for a specific device range or network BACnet Router Start up Guide 25 ...

Page 26: ...age to appear in the upper right corner of the browser to confirm that the action is complete 9 2 View Device Details and Explore Points Parameters To view the device details click the blue plus sign next to the desired device in the list This will show only some of the device properties for the selected aspect of a device 26 BACnet Router Start up Guide ...

Page 27: ...1 and click the Explore button that appears to the right of the highlighted device as a magnifying glass icon or double click the highlighted device Now additional device details are viewable however the device can be explored even further Click on one of the device details BACnet Router Start up Guide 27 ...

Page 28: ...If changes are expected since the last explore simply press the Refresh button that appears to right of individual properties to refresh NOTE The Gateway Search Bar will find devices based on their Device ID NOTE The Gateway Discovery Tree has 3 levels that correspond to the following Network number Device Device object 28 BACnet Router Start up Guide ...

Page 29: ... are editable such as object name object description etc however this is not recommended because the gateway is not a Building Management System BMS To edit the present value select it in the property listings Then click the Write button on the right of the property to bring up the Write Property window BACnet Router Start up Guide 29 ...

Page 30: ... Enter the appropriate change and click the Write button The window will close When the BACnet Explorer page appears the present value will be changed as specified 30 BACnet Router Start up Guide ...

Page 31: ...r device configuration management as well as maintenance For more information about the FieldServer Manager refer to the MSA Grid FieldServer Manager Start up Guide 10 1 Create a New FieldServer Manager Account The first step to connecting to the FieldServer Manager is to create an account Click on the FieldServer Manager tab An informational splash page will appear click the Close button to view ...

Page 32: ...ar Follow the directions presented in the warning message and check that the DNS settings are set up with the following Domain Name Server DNS settings DNS1 8 8 8 8 DNS2 8 8 4 4 Ensure that the BACnet Router is properly connected to the Internet NOTE If changes to the network settings are done remember to save and then power cycle the BACnet Router to update the settings 32 BACnet Router Start up ...

Page 33: ...site details gateway details and create a new account Enter user details and click Next Enter the site details by entering the physical address fields or the latitude and longitude then click Next BACnet Router Start up Guide 33 ...

Page 34: ...escription required then click Next Click the Create an Grid FieldServer Manager account button and enter a valid email to send a Welcome to SMC Cloud invite to the email address entered 34 BACnet Router Start up Guide ...

Page 35: ...ose button and the following screen will appear listing the device details and additional information auto populated by the BACnet Router NOTE Update these details at any time by going to the FieldServer Manager tab and clicking the Update FieldServer Details button BACnet Router Start up Guide 35 ...

Page 36: ...to SMC Cloud email will appear as shown below NOTE If no Grid email was received check the spam junk folder for an email from notification fieldpop io Contact the FieldServer support team if the email cannot be found 36 BACnet Router Start up Guide ...

Page 37: ...d click the checkbox to agree to the privacy policy and terms of service NOTE If access to data logs using RESTful API is needed do not include in the password Click Save to save the user details Click OK when the Success message appears Record the email account used and password for future use BACnet Router Start up Guide 37 ...

Page 38: ...s registered go to www smccloud net and type in the appropriate login information as per registration credentials NOTE If the login password is lost see the MSA Grid FieldServer Manager Start up Guide for recovery instructions 38 BACnet Router Start up Guide ...

Page 39: ...NOTE For additional FieldServer Manager instructions see the MSA Grid FieldServer Manager Start up Guide BACnet Router Start up Guide 39 ...

Page 40: ... 1 Tooltips Tooltips appear when the mouse pointer hovers over the corresponding settings field A balloon will appear giving a description of that input field This applies to all input fields 40 BACnet Router Start up Guide ...

Page 41: ...the Navigation panel Open the FieldServer Toolbox software and click the diagnose icon of the desired device Go to Full Diagnostic and select the capture period Click the Start button under the Full Diagnostic heading to start the capture When the capture period is finished a Download button will appear next to the Start button Click Download for the capture to be downloaded to the local PC Email ...

Page 42: ...er Software Support The following web browsers are supported Chrome Rev 57 and higher Firefox Rev 35 and higher Microsoft Edge Rev 41 and higher Safari Rev 3 and higher NOTE Internet Explorer is no longer supported as recommended by Microsoft NOTE Computer and network firewalls must be opened for Port 80 to allow FieldServer GUI to function 42 BACnet Router Start up Guide ...

Page 43: ... Initial Setup NOTE Any changes will require a FieldServer reboot to take effect Navigate from the BACnet Router landing page to the FS GUI by clicking the blue Diagnostics text on the bottom of the screen Click Setup in the Navigation panel BACnet Router Start up Guide 43 ...

Page 44: ...curity in the Navigation panel Click the Mode desired If HTTPS with own trusted TLS certificate is selected follow instructions in Section 6 2 1 HTTPS with Own Trusted TLS Certificate Click the Save button 44 BACnet Router Start up Guide ...

Page 45: ...vailable if the security mode was previously setup as HTTPS with own trusted TLS certificate Click Security in the Navigation panel Click the Edit Certificate button to open the certificate and key fields Edit the loaded certificate or key text as needed Click Save BACnet Router Start up Guide 45 ...

Page 46: ...ery instructions see the FieldServer Next Gen Recovery document If the default unique password is lost then the unit must be mailed back to the factory NOTE Any changes will require a FieldServer reboot to take effect Check that the Users tab is selected User Types Admin Can modify and view any settings on the FieldServer Operator Can modify and view any data in the FieldServer array s Viewer Can ...

Page 47: ...ils are hashed and salted NOTE The password must meet the minimum complexity requirements An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field Click the Create button Once the Success message appears click OK BACnet Router Start up Guide 47 ...

Page 48: ...l icon next to the desired user to open the User Edit window Once the User Edit window opens change the User Security Group and Password as needed Click Confirm Once the Success message appears click OK 48 BACnet Router Start up Guide ...

Page 49: ...12 2 3Delete Users Click the trash can icon next to the desired user to delete the entry When the warning message appears click Confirm BACnet Router Start up Guide 49 ...

Page 50: ...al login password for the FieldServer as needed NOTE The password must meet the minimum complexity requirements An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field 50 BACnet Router Start up Guide ...

Page 51: ...terference This device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environm...

Page 52: ...been removed or altered This Limited Warranty also will not apply to interconnecting cables or wires consumables or to any damage resulting from battery leakage In all cases MSA Safety s responsibility and liability under this warranty shall be limited to the cost of the equipment The purchaser must obtain shipping instructions for the prepaid return of any item under this warranty provision and c...

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