Mova P253i, Manual, Page: 396 / 420

394
Appendix
You received a guarantee when you purchased your mova. After confirming the contents of the
warranty as well as the name of the shop and date of purchase, keep the warranty in a safe
place. If necessary items are not filled in, contact the shop where you bought the mova.
The term of the warranty is one year from the date of purchase.
For improvement, the specifications of the mova and its accessories are subject to change
without notice.
$ When there is a problem with the mova:
Before asking for repairs, see “Troubleshooting” in this manual.
If the problem remains unsolved, call the technical inquiries on the back page of this manual.
$ During the warranty period
P
The mova will be repaired in accordance with the terms of warranty.
P
Make sure to bring the warranty for the repair. If you do not show the warranty or your mova is damaged owing to
mishandling, the repair cost will be charged even within the warranty period.
P
Repairs are charged for failures caused by the use of apparatus or accessories not specified by DoCoMo even within
the warranty period.
$ Repair may be impossible in the following cases
When the wet-detecting sticker is colored; corrosion from soaking, condensation, sweat, etc. is found by the test; or the
internal parts are damaged or deformed, so that repair may not be feasible. Even if repair is feasible, repair for these
reasons is not covered by the warranty. The repair cost is charged.
$
After the warranty expires
If the proper performance can be restored by repair, we will repair the mova on request (charges will apply).
$
Spare parts availability
Spare parts for the mova (parts necessary for maintaining proper performance) will be held in stock for at least six years
after production ends. The mova can be repaired during this period. After this period, call the technical inquiries on the
back page of this manual to ask whether repair is possible or not.
Warranty and Maintenance Services
Warranty
Maintenance Services