Contacting Motorola
phn-0896_009v003
Feb 2010
UNDER DEVELOPMENT
7
Region and country
Support telephone number
Chile 800-225-288
Columbia 01-800-912-0557
Mexico 001-800-942-7721
Peru 0800-70-086
All other countries
+420 533 336 946
Asia, Pacific and China:
Australia
800 457 439
Singapore
64 155 110
All other countries
+420 533 336 946
Reporting problems
If any problems are encountered when installing or operating this equipment, follow
this procedure to investigate and report:
1.
Search this document and the software release notes of supported releases.
2.
Visit the Motorola website at
3.
Ask for assistance from the Motorola products supplier.
4.
Gather information from affected units such as:
o
The IP addresses and MAC addresses
o
The software releases
o
The configuration of software features
o
Any available diagnostic downloads
5.
Escalate the problem to Motorola as follows:
o
Or: call WiBB Technical Support.
For warranty assistance, contact the reseller or distributor.