Motorola MTP3100 User Manual Download

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Close the SIM card latch and slide it towards the top of the radio.

Close the plastic SIM card cover.

Replace the battery.

2.2.3

Installing the Battery

Procedure:

Insert the battery into the compartment.

Slide the battery towards the top of the radio until it clicks.

2.2.4

Removing the Battery

Prerequisites:

Turn off the radio.

Procedure:

Push up and hold the latch at the bottom of the battery.

Slide the battery toward the bottom of the radio.

2.2.5

Charging the Battery

You can charge a battery separately or attached to a radio.

Charging a battery attached to a radio must be done with the radio turned off. The battery charges
faster when the radio is turned off.

IMPORTANT:

Use only Motorola Solutions approved chargers which provide optimal

performance. Using other chargers may fail to fully charge, or reduce the life of the battery.

Prerequisites:

68015000897–FC

Chapter 2: Getting Started

Send Feedback

Summary of Contents for MTP3100

Page 2: ......

Page 3: ...rging the Battery 23 2 2 6 Battery Charging Indications 24 2 2 7 Low Battery Indication 25 2 3 Controls and Indicators 25 2 4 Display 28 2 4 1 Configurable Idle Screen 29 2 5 Status Icons 30 2 6 Powering On the Radio 33 2 7 PIN Code Authentication 33 2 7 1 Unblocking Your Radio 33 2 8 Unlocking Your Radio 33 2 9 Locking or Unlocking the Keys or Buttons 34 2 10 Holding Your Radio 34 2 11 High or Lo...

Page 4: ...ls 44 3 1 8 Assistance Call 44 3 1 9 Call Modification 44 3 2 Local Site Trunking 44 3 2 1 Entering Local Site Trunking 45 3 2 2 Exiting Local Site Trunking 45 3 3 Direct Mode Operation 45 3 3 1 Entering DMO Mode 46 3 3 2 Making Group Calls in DMO 46 3 3 3 Receiving Group Calls in Idle 46 3 3 4 Selecting DMO Communications Options 47 3 3 5 DMO Private Priority Call 47 3 3 6 Talkgroup for Individua...

Page 5: ... 6 Wireless Application Protocol WAP Box 61 4 3 7 Templates 61 4 3 7 1 Sending User Defined Templates 61 4 3 7 2 Managing User Defined Templates 62 4 3 8 Predefined Templates 62 4 3 8 1 Viewing Predefined Templates 62 4 3 8 2 Sending Predefined Templates 62 4 3 9 Status Messages 62 4 3 9 1 Viewing a Status Message Number 63 4 3 9 2 Sending Status Messages 63 4 3 9 3 Targeted Status Messages 63 4 3...

Page 6: ...tartup 71 4 6 3 Air Encryption 72 4 6 3 1 Viewing Air Encryption State 72 4 6 3 2 Deleting User Keys 72 4 6 4 K Validity 72 4 6 4 1 Verifying K Validity 73 4 6 5 SCK Air Interface Encryption Class 2 73 4 6 5 1 TMO SCK 73 4 6 5 2 DMO SCK 73 4 6 5 3 Changing DMO SCK 74 4 6 6 Covert Mode 74 4 6 6 1 Activating Covert Mode 75 4 6 7 Remote Control 75 4 6 7 1 Status Remote Control 75 4 6 7 2 SDS Remote C...

Page 7: ...g Brightness 84 4 7 7 7 Setting LCD Off 84 4 7 7 8 Setting Wallpaper 84 4 7 8 Time and Date 84 4 7 8 1 Setting the Time Format 85 4 7 8 2 Setting the Time Manually 85 4 7 8 3 Setting the Date Format 85 4 7 8 4 Setting the Date Manually 85 4 7 8 5 Setting Time Offset 86 4 7 8 6 Setting Automatic Updates for the Time and Date 86 4 7 9 Energy Economy 86 4 7 9 1 Enabling or Disabling Energy Economy 86...

Page 8: ...o Favorite Folders 92 4 8 3 3 Deleting Favorite Folders 93 4 8 3 4 Deleting Talkgroup from Favorite Folders 93 4 9 Individual Setup 93 4 9 1 Trunked Mode 93 4 9 1 1 Enabling or Disabling Call Waiting 93 4 9 1 2 Setting Call Forwarding 94 4 10 Favorites 94 4 10 1 Adding Folders to Favorites 94 4 10 2 Adding Contact Numbers to Favorites 94 4 10 3 Making Private Calls to Favorite Contact Numbers 95 4...

Page 9: ...ing Clear Call Alarm 103 4 15 3 Updating Encryption Keys 103 4 15 4 Viewing OPTA 103 4 15 5 Setting OPTA Filter 104 4 15 6 Starting Crypto Registration 104 4 15 7 Setting DMO Encryption Mode 104 Chapter 5 Features 105 5 1 Ambience Listening AL Call 105 5 2 Buffer Full Overwrite Policy 105 5 3 Call Out 105 5 3 1 Types of Call Out Alerts 106 5 3 2 Call Out Modes Interaction 107 5 3 3 Call Out Servic...

Page 10: ...ane 114 5 19 4 2 Creating Bookmarks through the Bookmarks Pane 115 5 19 4 3 Using Bookmarks 115 5 19 4 4 Using Hotkeys 115 5 19 4 5 Saving Pages 115 5 19 4 6 Selecting Saved Pages 116 5 19 5 Disabled Packet Data Service 116 5 19 6 Disabled Browser Entry 116 5 19 7 Browser Keys Usage 116 5 19 8 Browser Menu Panes Overview 117 5 19 9 Navigate Pane 118 5 19 10 Advanced 118 5 19 11 Bookmarks Pane 119 ...

Page 11: ...endix C Troubleshooting 127 Appendix D Maintenance 131 D 1 Storage 131 D 2 Extending Battery Life 131 D 3 Battery Charging Temperature 131 D 4 Additional Battery Warnings Cautions 131 D 5 Looking after Your Radio 132 68015000897 FC Contents Send Feedback 11 ...

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Page 13: ...th Icons 28 Figure 3 Trunked Mode Operation 41 Figure 4 Direct Mode Operation 46 Figure 5 Communication through Repeaters 49 Figure 6 Communication through Gateways 49 Figure 7 Repeater Mode Operation 51 Figure 8 Call Out Message 106 68015000897 FC List of Figures Send Feedback 13 ...

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Page 15: ...ble 12 Inbox Icons 57 Table 13 Outbox Icons 60 Table 14 Call Out Icons 61 Table 15 Contact Types 67 Table 16 RMS Icons 110 Table 17 Radios Interactions 111 Table 18 Text Entry Screen Icons 113 Table 19 Keys Usage 113 Table 20 Browser Keys Interactions 116 Table 21 Browser Menu Panes 117 Table 22 Additional Menu Panes 117 Table 23 Browser Text Input Icons 121 Table 24 Radio Tones 123 Table 25 LED S...

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Page 17: ...of law in the sale of a product Disclaimer Please note that certain features facilities and capabilities described in this document may not be applicable to or licensed for use on a specific system or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters Please refer to your Motorola Solutions contact for further information Trademark...

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Page 19: ...ation that if disregarded may result in minor or moderate injury or serious product damage CAUTION The signal word CAUTION may be used without the safety icon to state potential damage or injury that is not related to the product IMPORTANT IMPORTANT statements contain information that is crucial to the discussion at hand but is not CAUTION or WARNING There is no warning level associated with the I...

Page 20: ...navigation structure in the menu items 1 4 Feature and Service Availability This guide describes all available radio features and services Your service provider may have customized your radio to optimize its use for your individual needs Check with your service provider to find out the differences from this guide 68015000897 FC Chapter 1 General Information 20 Send Feedback ...

Page 21: ...60 16 h 12 h 15 h 11 h 2150 mAH Battery 05 05 90 05 35 60 21 h 16 h 20 h 15 h NOTICE The system SwMI determines radio transmit and receive times which affect the actual radio operating time If the radio overheats due to high ambient temperature or other factors thermal protection will reduce transmitter power which may lead to loss of communication You can attach a colorful o ring to a radio anten...

Page 22: ...engraving and a color ring at the bottom of the thread Use of other antennas can result in significant range loss due to poor RF performance 2 2 2 Inserting the SIM Card Prerequisites Turn off your radio before inserting the SIM card Procedure 1 Remove the battery 2 Open a plastic SIM card cover 3 Slide a SIM card latch towards the bottom of the radio and lift the latch 4 Place the SIM card in a s...

Page 23: ... hold the latch at the bottom of the battery 2 Slide the battery toward the bottom of the radio 2 2 5 Charging the Battery You can charge a battery separately or attached to a radio Charging a battery attached to a radio must be done with the radio turned off The battery charges faster when the radio is turned off IMPORTANT Use only Motorola Solutions approved chargers which provide optimal perfor...

Page 24: ...harger LED indicates an error blinking red light when radio is inserted and being charged with the multi unit charger MUC re insert the radio If the light is still red after several reconnections to MUC the battery may be damaged or reached its end of life Postrequisites The battery may heat up during charging After charging make sure that the battery and the radio are within the operating tempera...

Page 25: ...alert when the battery charge falls to a preset level The low battery alert can be programmed to be 5 10 or 20 percent of remaining capacity by your service provider The default setting is 5 percent The service provider also configures how frequently the alert repeats 2 3 Controls and Indicators 68015000897 FC Chapter 2 Getting Started Send Feedback 25 ...

Page 26: ...6 5 4 2 1 14 16 7 17 15 13 12 18 Table 4 Controls and Indicators Annotation Description 1 Talkgroup Knob Rotate to select a different talkgroup Table continued 68015000897 FC Chapter 2 Getting Started 26 Send Feedback ...

Page 27: ...t key to select the option that appears on the screen directly above them 8 Send key Press to initiate or answer duplex calls or send messages 9 Bottom Microphone Activated during Duplex low audio calls such as Private Calls 10 Charger Connector Provides connection for programming and data transfer 11 Antenna 12 Emergency button Press and hold Emergency button to enter Emergency operation When you...

Page 28: ...om the home screen press to activate one of the following Down Navigation key enters Recent Calls menu item Up Navigation key changes My Groups talkgroup folder Left and Right Navigation key toggles through the talkgroups NOTICE A detailed list of compatible accessories is included in Accessory Leaflet part number 68015000843 To obtain the document contact your service provider 2 4 Display This se...

Page 29: ...rmation that is displayed on the idle screen below the status icon area The displayed information depends on the radio configuration and services supported Audio Profile Name BSI Registration Status Home Mode Individual Short Subscriber Identity ISSI International Talkgroup Link Alias Network No Service or Mobile Country Code MCC Mobile Network Code MNC or Networks Alias Operational Tactical Addre...

Page 30: ... sections context activated data idle One blue Packet Data active Two blue Multi Slot Packet Data active Direct Mode Operation Direct Mode Call Indicates that the radio is receiving a Direct Mode call The more bars the stronger the signal or High RF Power idle or transmitting Indicates High RF Power option is enabled and the radio is either in idle mode or is transmitting a call High RF Power rece...

Page 31: ...e is set to more than 0 Low Audio Indicates that the audio mode is changed to low High Audio Indicates that the audio mode is changed to high Earpiece Connected Indicates that the earpiece is connected Battery Strength Shows the charge of your battery Battery Charging Indicates that the battery is charging Emergency Indicates that the radio is in Emergency Operation Solid Emergency Operations init...

Page 32: ...nd Encryption Solid Indicates the E2EE status of an SDS message or the E2EE status of a mes sage recipient address In High Security mode when your radio processes only the encrypted information this icon is always visible in when you are in the messages menu for example In box Unread New WAP Message Indicates that you have not entered WAP Box since last WAP message was received Blinks when the pri...

Page 33: ...u are unable to unlock the radio you cannot send or receive any call nor adjust the volume level with the Rotary Knob You are asked to enter the PIN code each time you turn on the radio 2 7 1 Unblocking Your Radio Prerequisites You blocked your radio by entering incorrect PIN code for three times by default Procedure 1 Radio displays Unit Blocked Enter PUK 2 Enter 8 digit PUK Personal Unblocking K...

Page 34: ...ICE For best performance speak directly into the top microphone Simplex Calls When using high audio hold the radio a vertical position with its top microphone 5 cm to 10 cm away from your mouth Speak into the top microphone Listen through the internal speaker Keep the antenna at least 2 5 cm from your head and body Duplex Calls When using low audio hold your radio as you would a telephone Speak in...

Page 35: ... internal speaker Keep the antenna at least 2 5 cm from your head and body 2 11 2 Using Low Audio When and where to use Placing or receiving a Phone PABX or Duplex Private call Procedure 1 Hold your radio as you would a telephone 2 Speak into the bottom microphone and listen through the earpiece Keep the antenna at least 2 5 cm from your head and body 2 12 During the Call During the call label of ...

Page 36: ...a talkgroup has a special function show the status of network selection and or show the talkgroup properties A talkgroup without an icon does not have a special function attached to it These icons are displayed next to the network alias on idle display and when scrolling talkgroups in common or favorite folder lists Table 9 Talkgroup Icons Icon Talkgroups in Common Folders Talkgroups in Favorite F...

Page 37: ...p se lected is not assigned to home net work Multiple networks are available In DMO Mode Display when TMO ISI talkgroup se lected is not assigned to home net work Multiple networks are available In TMO Mode Display when the TMO normal talkgroup selected is not assigned to the current network Single network is available DMO Talkgroup Icons Display when a DMO talkgroup is selected General Icons Disp...

Page 38: ...e emptive SDS Sends the next DMO SDS or status message with elevated priority Flip Display Rotates the display by 180 Home Only Selects only home network Home Talkgroup on Home Network Selects only home network and home talkgroup network Initiate Call Out Fallback Sends Call Out Fallback Alert LIP Report Sends a message with the location of the radio to a dedicated ad dress Lock to Current Network...

Page 39: ...ss of the One Touch Button results in the radio returning to the previously selected talkgroup the radio restarting the predefined time or no action on the radio depending on the configuration After the timer expires the radio returns to the previously selected talkgroup Toggle Backlight Toggles the backlight on or off Toggle Backlight Intensity Regulates the backlight intensity Toggle Bluetooth G...

Page 40: ...feature assigned to this button Universal Time Display Displays universal time on the home screen Volume Down Press to decrease the volume by one level Press and hold to contin uously decrease the volume to its minimum level Volume Up Press to increase the volume by one level Press and hold to contin uously increase the volume to its maximum level 68015000897 FC Chapter 2 Getting Started 40 Send F...

Page 41: ...s as well as access to the infrastructure related features such as packet data Figure 3 Trunked Mode Operation 3 1 1 Entering TMO Mode Procedure 1 Do one of the following From the home screen press Options From the home screen press the Menu key Select Networks 2 Select Trunked Mode 3 1 2 Making Group Calls in TMO The Group Call is received by all members of the selected group who have their units...

Page 42: ... the air interface Using DGNA the network operator can Add talkgroups Attach or select newly added talkgroups Delete talkgroups Modify parameters of existing talkgroups All the above operations are performed by transmitting data to your radio 3 1 5 1 DGNA Reception When a DGNA message is received your radio plays a tone and displays a message Talkgroup list updated If enabled by your service provi...

Page 43: ... Group Call also called Site Wide Call is a high priority group call from the console operator or dispatcher to all users located at one or more sites The radios are configured to monitor a Broadcast Call but you cannot talk back The call can be received as a normal Broadcast Call or an Emergency Broadcast Call The Broadcast Call preempts an ongoing Group Call that has the same or lower call prior...

Page 44: ...ission phase When the call is modified your radio displays Call Modified message When a recently modified call requires the PTT button to transmit your radio displays Call Modified Use PTT All modifications are made by your service provider and the radio only follows them You have no influence on ongoing call modifications When call priority is changed to emergency The display indicates that an Em...

Page 45: ...ically repeated to remind you that your radio is still operating in Local Site Trunking Mode The following features are available Registration Attachment Group Call Emergency Call Emergency Alarm 3 2 2 Exiting Local Site Trunking When the link with the central network controller is reestablished your radio exits Local Site Trunking and the following occurs Your radio plays an Exiting Local Site Tr...

Page 46: ... all members of the selected group who have their units turned on and are in range Procedure 1 Press and hold the PTT button 2 Wait for the Talk Permit tone if configured and then speak into the microphone Release the PTT button to listen 3 3 3 Receiving Group Calls in Idle Procedure 1 The radio receives a Group Call NOTICE The incoming Group Call is signalled by a Receiving Group Call tone 2 To r...

Page 47: ...ated even though a talkgroup to use them is configured the radio attempts the direct MS MS communication When your radio detects the appropriate Gateway and or the Repeater the Gateway and or Repeater icons turns solid respectively 3 3 5 DMO Private Priority Call The service provider may assign Pre emptive Priority to outgoing DMO Private Calls If this is the case DMO Private Calls from this radio...

Page 48: ... configured in DMO Only responses to private TMO calls are sent in TMO DMO TMO Private Call 3 3 7 1 Enabling Network Monitor Prerequisites Ensure your service provider enabled the Network Monitor feature Procedure 1 From the home screen press Options 2 Press Network Monitor 3 3 8 Communication through Repeaters Radios that are out of range and cannot communicate directly one with another in Direct...

Page 49: ...ys Gateway provides connectivity between radios operating in Direct Mode Operation DMO and the TETRA network so that the DMO radios can communicate with the Trunked Mode Operation TMO radios Figure 6 Communication through Gateways DMO TMO TMO When the radio connects to a gateway it plays a tone displays the Gateway available message and shows an appropriate icon When the radio loses connection wit...

Page 50: ...ample hospitals airplanes where safety can be jeopardized due to transmission radiation To activate select Menu Networks TXI Mode Activate In this mode the radio does not transmit under any circumstances except for the Emergency Calls All the functions and keys which cause transmission for example registration to the network changing talkgroup or folder sending SDS messages or pressing the PTT but...

Page 51: ...exit the TXI mode If you choose No the radio turns off 3 5 Repeater Mode NOTICE This feature is a paid feature The Repeater Mode provides repeater connectivity between radios operating in the DMO Mode Figure 7 Repeater Mode Operation DMO DMO A DMO repeater is used to extend the DMO range by retransmitting received information from one radio to another It retransmits group calls private calls and d...

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Page 53: ...igation key to select If the menu item contains a further set of menu items repeat step 2 4 2 Menu Icons The following icons make it easy to identify the menu items at first glance Table 11 Menu Icons Menu Icon Description Main Menu Items Context Sensitive Menu It is assigned to Menu when the main menu items context sensitive menu are active Messages Send status messages Send text messages free te...

Page 54: ... text messages A message can contain up to 1000 characters depending on your service provider settings Pressing the PTT button when a message is highlighted can cause one of the following actions depending on your service provider settings The radio ignores the PTT button request The radio starts a Private Call with the message sender The radio starts a Group Call on a currently selected talkgroup...

Page 55: ...the Menu key 2 Select Messages New Message 3 Type your message and press Send 4 If needed select Group 5 Select a group to send the message 4 3 1 3 Sending Store and Forward Messages Prerequisites Your service provider enables the Store and Forward feature Procedure 1 From the home screen press the Menu key 2 Select Messages New Message 3 Press Menu key and select Message Setup On Offline users 4 ...

Page 56: ...Delivery Report in Outbox along with a copy of the message If the Delivery Report is received after a longer period of time the radio Saves the Delivery Report in Outbox along with a copy of the message If Delivery Report Notifications functionality is configured by your service provider the radio also Temporarily saves a Delivery Report message in Inbox The notification disappears after it is rea...

Page 57: ...rotected Sender Information in Message View name or number Time and Date Stamp in Message View arrival time and date Delivery Status Received delivery status for Store and Forward messages Messages sub menu indicates the number of the messages If the indication is for example 2 4 it means that two unread and four read messages are in the Inbox 4 3 2 1 Entering the Inbox Procedure 1 From the home s...

Page 58: ...ent After editing press Send the PTT button or the Send key to send Resend only for Outbox Invokes the edit screen with previously entered text with the same recipient After editing press Send the PTT button or the Send key to send Forward Invokes the edit screen with the old message to send it to a different participant After editing press Send the PTT button or Send key to send Refresh Re orders...

Page 59: ... enabled by your service provider When and where to use You can return a voice call to the sender of a message or to any number that is embedded in the message text Procedure 1 From the home screen press the Menu key 2 Select Messages Inbox 3 Highlight the required message and select Read 4 Press the PTT button 5 Radio displays a list of the numbers including the senders number 6 To call highlight...

Page 60: ...n Description Delivery in Progress Delivery Accomplished Delivery Failed Successful Outgoing Message Failed Outgoing Message Protected Message Delivery in Progress Protected Message Delivery Accomplished Protected Message Delivery Failed Successful Outgoing Protected Message Failed Outgoing Protected Message 4 3 4 Call Out CO Box CO Box contains incoming and outgoing Call Out messages Clicking Sel...

Page 61: ...an be loaded immediately or stored as a message in WAP Box Then it can be accessed by pressing Menu Messages WAP Box All the WAP Push messages are passed to the browser 4 3 7 Templates Templates box stores user defined message templates Each of the Inbox and Outbox message can be stored as a template Each template name and text can be edited afterwards 4 3 7 1 Sending User Defined Templates Proced...

Page 62: ... you are not able to store the edited template or erase it from the predefined template list 4 3 8 1 Viewing Predefined Templates Procedure 1 From the home screen press the Menu key 2 Select Messages Predefined 3 Highlight the required template and press Menu key 4 Select View 4 3 8 2 Sending Predefined Templates Procedure 1 From the home screen press the Menu key 2 Select Messages Predefined 3 Hi...

Page 63: ... set up by your service provider Procedure 1 From the home screen press the Menu key 2 Select Messages Send Status 3 Highlight the required status message and press Select the PTT button or the Send key 4 3 9 3 Targeted Status Messages This feature enables sending status messages to user selectable addresses By default targeted status messages can be sent to private or talkgroup addresses Your ser...

Page 64: ... to the required RMS status 4 3 11 Additional Address The Additional Address feature allows the radio to send RMS messages and Local Information Protocol LIP reports to additionally defined recipients The default addresses where the radio sends RMS messages and LIP reports are defined by your service provider If an Additional Address is selected and enabled RMS messages and LIP reports are also se...

Page 65: ...e Alias the ISSI ITSI GSSI and the Status of the address Pre Defined or User Definded 4 3 11 4 Entering New Additional Address Procedure 1 From the home screen press the Menu key 2 Select Messages Additional Address Select Address 3 Select New Address 4 Press Change key 5 Enter new values of the Alias and ISSI ITSI GSSI fields press Done key The new alias appears in the list of available aliases T...

Page 66: ...ss Select Address 3 Scroll to select the alias of the Additional Address you wish delete 4 Press the Menu key 5 Select Delete and confirm deletion by the OK key 4 3 12 Call Out Availability This menu item enables or disables the Call Out availability NOTICE This feature is only available when enabled by your service provider 4 3 12 1 Setting Call Out Availability Procedure 1 From the home screen p...

Page 67: ... and press Ok 4 Highlight Type and press Change Select the required type of your contact NOTICE You can use the Left and Right Navigation keys to select the type of your contact from the Contact Details screen 5 Highlight number and press Change Enter the number of your contact and press Ok 6 If needed highlight Speed and press Change Enter the speed dial number 1 1000 of your contact and press OK...

Page 68: ...om the home screen press Contcs 2 Select a contact you want to edit 3 Use Left or Right Navigation keys to choose the required number 4 Press Menu 5 Select Delete number NOTICE If an entry contains only one number deleting the number deletes the entry 6 Press Yes 4 4 4 Deleting Contacts Procedure 1 From the home screen press Contcs 2 Highlight a contact you want to delete 3 Press the Menu key 4 Se...

Page 69: ...keys to select the required number 4 To initiate a simplex call press the PTT button with a Private number Otherwise use the Send key to initiate a duplex call 4 5 Browser This menu item activates a WAP browser that allows you to browse the Internet from your radio See Wireless Application Protocol WAP on page 113 4 6 Security This sub menu stores all your security settings 4 6 1 PIN Protect This ...

Page 70: ...d code radio prompts for the new code twice Your radio displays Code Accepted 4 6 2 Keypad Lock Feature The keypad lock feature allows locking the keypad to prevent pressing a key accidentally The keypad lock unlock can be invoked by using a predefined menu shortcut Press Menu and then Left Navigation key NOTICE Additionally from the radio menu you can invoke the keypad lock not the unlock by sele...

Page 71: ...keys The Power Off key The Emergency button is always operative 4 6 2 1 Keypad Lock Notification When the keypad is locked your service provider can configure one of the following instructions None no notification is displayed Notification Only Keys Locked is displayed Notification and Instruction Press Menu Left to lock unlock keypad is displayed 4 6 2 2 Setting Automatic Keylock Delay Procedure ...

Page 72: ...e 4 6 3 1 Viewing Air Encryption State Procedure 1 From the home screen press the Menu key 2 Select Security AirEncrypt 3 Your radio displays Air Encryption Is Off Air Encryption Is On 4 6 3 2 Deleting User Keys Prerequisites Ensure that the user key deletion is enabled in the codeplug Procedure 1 Press Side Button 1 Side Button 1 Side Button 1 Side Button 2 Side Button 2 Side Button 2 IMPORTANT T...

Page 73: ...ific keys are used for encrypting the air interface Any mismatch between radios and or infrastructure impacts communication only those using the same key as the transmitting party are able to decode and hear the communication 4 6 5 1 TMO SCK Your service provider can enable SCKs in TMO The SCKs used in TMO are called TMSCKs 4 6 5 1 1 Verifying TMSCK Validity When and where to use To ensure that th...

Page 74: ...No to leave the key Your radio displays Code Not Changed 4 6 6 Covert Mode This feature enables you to completely shut down all visible and audible alerts and notifications making the radio unnoticeable even in a silent and dark environment When your radio is in the Covert Mode you cannot enter the following menu items of the Setup menu Set Volume Tones Backlight in Display menu item When the Cove...

Page 75: ...l Status Remote Control is a feature that provides limited control of the radio unlike Short Data Service SDS Remote Control NOTICE Only one type of remote control can be active on a radio either SDS or Status The following tasks can be assigned remotely to a radio Play loud tone until user interaction The radio plays a loud tone as in the Man Down feature until you unlock the keypad if needed and...

Page 76: ...display an appropriate icon in the status icon area 4 6 7 3 Setting Remote Control This procedure describes how to toggle remote control Procedure 1 From the home screen press the Menu key 2 Select Security Remote Control 3 Select On to enable or Off to disable remote control 4 7 Setup This sub menu allows you to change your radio configuration 4 7 1 Ring Style This sub menu allows you to set the ...

Page 77: ...enabled NOTICE If the display shows only one option Volume you can adjust all of the above settings at once You have the option to change the settings individually when the Volume Adj Mode is set to Individual 5 Press Right or Left Navigation key to change the value NOTICE When the battery level is low it is not recommended to attach the 4 Ohm speaker to the radio as it can cause reset or shutdown...

Page 78: ...modem but voice calls have priority over data calls and can interrupt them 4 7 5 Audio This menu item allows you to adjust your radio audio settings 4 7 5 1 Audio Profiles An audio profile is a set of audio parameters such as the volume of alert tones that are configured by your service provider to fit a particular operating environment For example the audio parameters can be adjusted to situation...

Page 79: ...h the dedicated Speaker Control key You can also define through the menu to have all group calls in high audio or controlled by the Speaker Control key 4 7 5 3 1 Setting Audio Toggle Procedure 1 From the home screen press the Menu key 2 Select Setup Audio Audio Toggle 3 Select one of the following Always Loud The audio sound comes from the speaker high audio only Spkr Cntrl The audio goes through ...

Page 80: ...efault and New Tones Your service provider decides which tone pack is enabled 4 7 6 1 Keypad Tone You can activate deactivate keypad tone at every key press 4 7 6 1 1 Setting Keypad Tone Procedure 1 From the home screen press the Menu key 2 Select Setup Tones Keypad Tone 3 Select one of the following On Activates keypad tone Off Deactivate keypad tone 4 7 6 2 All Tones You can activate deactivate ...

Page 81: ... 1 From the home screen press the Menu key 2 Select Setup Tones Clear to send 3 Select one of the following Tone On Activate clear to send tone Tone Off Deactivates clear to send tone 4 7 6 5 Periodic Alert You can activate deactivate periodic tone indication for the missed calls the unread messages and low battery level For each notification your radio generates an unread message tone with the am...

Page 82: ... Setup Tones D PTT Tones 3 Select one of the following D PTT Mode Activates deactivates D PTT tone Tone Style Indicates how many times the D PTT tone is played 4 7 7 Display This menu item allows you to adjust your radio display settings 4 7 7 1 Setting Flip Display When and where to use The feature is useful for a user who has to wear the radio on a shoulder belt or lapel and at the same time wis...

Page 83: ...wing sub options Auto Automatically displays the screen saver when the radio is inactive for a pre determined period Disabled Disables the screen saver Text To set the text on the screen saver when this feature is activated 4 7 7 5 Setting Backlight When and where to use To save the battery power Procedure 1 From the home screen press the Menu key 2 Select Setup Display Backlight 3 Select one of t...

Page 84: ...s off 30 seconds turns off the radio display after 30 seconds 1 minute turns off the radio display after 1 minute 2 minutes turns off the radio display after 2 minutes 5 minutes turns off the radio display after 5 minutes 15 minutes turns off the radio display after 15 minutes 30 minutes turns off the radio display after 30 minutes 4 7 7 8 Setting Wallpaper When and where to use To change the look...

Page 85: ...atically through the infrastructure Procedure 1 From the home screen press the Menu key 2 Select Setup Time Date Set Set Time 3 Enter current time using Navigation keys 4 Press Done 4 7 8 3 Setting the Date Format Procedure 1 From the home screen press the Menu key 2 Select Setup Time Date Format Format Date 3 Select D day M month Y year DD MM YY MM DD YY DD MON YY YY MM DD 4 7 8 4 Setting the Dat...

Page 86: ...ur service provider added or subtracted from the infrastructure time Time Offset Time and offset are updated after receiving from the infrastructure 4 7 9 Energy Economy Energy Economy EE is a mode of operation to save battery life Your radio does not monitor all downlink time slots of the Main Control Channel If the radio is in the charger Energy Economy mode is not needed 4 7 9 1 Enabling or Dis...

Page 87: ...er is selected 4 7 11 Accessory Accry Setup You can connect IMPRES CORE Other or Secondary accessories to the radio side connector If you connect an IMPRES accessory the radio detects and recognizes the accessory automatically If you connect a CORE Other for example a third party accessory or Secondary accessory for example an earpiece connected to an RSM the radio may detect the connection but ma...

Page 88: ...d Locks Volume Knob and or Talkgroup Knob Unlocked Unlocks the Volume Knob and Talkgroup Knob Disabled Locking function is unavailable Your Volume Knob and Talkgroup Knob is unlocked all the time 4 7 13 2 Setting In Keypad Lock When and where to use To set behavior of the rotary knob when the keypad is locked Procedure 1 From the home screen press the Menu key 2 Select Setup Rotary Knob In Keypad ...

Page 89: ... To Next Scrolling through all the talkgroups and folders NOTICE Only when Wrap Around is set to On and the Scroll Range is set to Scroll To Next you are able to scroll through all the talkgroups and folders 4 7 13 5 Setting Rotary Knob Talkgroup Selection Procedure 1 From the home screen press the Menu key 2 Select Setup Rotary Knob Confirm TG Sel 3 Select one of the following On You need to conf...

Page 90: ...eters scanning and my groups folder 4 8 1 Setting Operations Parameters When and where to use If you want to define the radio mode and the talkgroup at the radio startup and when changing modes TMO DMO and TMO Repeater Procedure 1 From the home screen press the Menu key 2 Select Group Setup Operations Parameters 3 Select Startup Select one of the following TMO the radio powers up in TMO mode DMO t...

Page 91: ...MO and TMO Repeater 4 8 2 Scan This menu item allows you to activate deactivate scanning view the active scan list and edit the scan lists This feature is available only for the TMO Mode Your radio joins any group call as long as this group is defined in the scan list and scan is turned on 4 8 2 1 Activating Talkgroup Scanning When and where to use If you want to monitor any TMO Group Call in the ...

Page 92: ...the scan list Select one talkgroup from your talkgroup folders and assign appropriate priority Edit Changes the priority of the required talkgroup or deletes it 4 8 2 4 Deleting Talkgroups from Scan Lists Procedure 1 From the home screen press the Menu key 2 Select Group Setup Scan Scan Lists 3 Highlight the required scan list and press Menu Edit 4 Highlight the required talkgroup and press Menu D...

Page 93: ... Select Group Setup My Groups 3 Select required favorite folder 4 To delete one talkgroup highlight it and select Delete NOTICE To delete all the talkgroups from the folder press Menu and select Delete All 4 9 Individual Setup This menu item allows you to set call settings for individual calls 4 9 1 Trunked Mode This sub menu allows you to set call waiting and call forwarding for your radio 4 9 1 ...

Page 94: ...Config Last Result Display the radio s response of the last sent call forwarding 4 10 Favorites Favorites contains shortcuts to frequently used talkgroups and contact numbers that are organized in favorite folders To quickly access favorite folders from the home screen press the Up Navigation key To scroll through items inside favorite folders you can either use the Navigation keys or the Rotary K...

Page 95: ...nly simplex call is available Press and hold the PTT button Wait for the Talk Permit Tone before talking and release the PTT button to listen 3 To end the call press the End key 4 10 4 Adding Talkgroups to Favorites Prerequisites To add a DMO talkgroup ensure that the radio is in DMO To add a TMO talkgroup ensure that the radio is in TMO Procedure 1 From the home screen press Options 2 Select one ...

Page 96: ...er or a folder that contains at least one non erasable item 4 10 7 Deleting Items from Favorites Folder When and where to use To delete a single contact number or a talkgroup from a favorite folder Procedure 1 From the home screen press the Menu key 2 Select Favorites 3 Select a folder containing the item you want to remove 4 Highlight the item and select Delete 5 Confirm the deletion by pressingY...

Page 97: ...nitiated Received calls you answered Missed calls you received but not answered or rejected Each list of calls may contain up to 50 numbers the most recent call being at the top of the list If the number of a recent call is stored in the contact list the name associated with the number appears in the recent calls list A number dialed more than once appears only once in the list NOTICE Calls missed...

Page 98: ...s PTT button for private calls or press Send key for phone call NOTICE Phone calls are only available in TMO Mode 4 12 3 Storing Recent Calls to Contacts Procedure 1 From the home screen press the Menu key 2 Select Recent Calls 3 Select one of the following Dialed Received Missed 4 Press Store NOTICE If Store is not assigned to the Left Soft key the number is already stored in your contact list 5 ...

Page 99: ...ork Sel Selects the network to which the radio is allowed to register Trunked Mode Switches to the mode using infrastructure Direct Mode Switches to the mode without using infrastructure TXI Mode Select Activate to stop sending any radio transmission NOTICE If the radio is in TXI Mode it is not possible to switch from Direct Mode to Trunked Mode TG Net Sel Selects one or multiple networks determin...

Page 100: ...hen the selected talkgroup is a Any Net talkgroup or a InterSystem Interface ISI talkgroup otherwise your radio display Service Restricted message 4 13 3 1 Selecting Your Talkgroup Network Procedure 1 From the home screen press the Menu key 2 Select Networks TG Net Sel Home Only Your talkgroup registers to the home network 4 13 3 2 Using Select TG Net Registration When and where to use If the talk...

Page 101: ...kgroup this menu displays all talkgroup linked networks allowed for scanning and registration Procedure 1 From the home screen press the Menu key 2 Select Networks TG Net Sel Any TG Net Your radio selects and registers to the network automatically from the predefined list 4 14 Packet Data NOTICE This feature is a paid feature The Packet Data PD Service allows you to transfer data in a TETRA system...

Page 102: ... End Encryption The End to End Encryption is used for Encryption of voice transmission in the DMO and TMO Modes Encryption of messages transmission in the TMO Mode Encryption of messages transmission in the DMO Mode the radio cannot be in call Encryption of position data GPS transmission in the TMO and DMO Modes Transfer of Operational Tactical Address OPTA in the TMO and DMO Modes Management of e...

Page 103: ...ce at the beginning of a clear call Continuous the alarm sounds periodically throughout a clear call 4 15 3 Updating Encryption Keys When and where to use Use this menu item to update old or incorrect encryption keys Procedure 1 From the home screen press the Menu key 2 Select Crypto Menu Upd Encr Keys 3 Select Upd Group Key to start the update NOTICE You can update the encryption keys if the End ...

Page 104: ...en the OPTA name is displayed 4 Press Done to confirm the changes 4 15 6 Starting Crypto Registration Prerequisites Your radio cannot be in an active call nor in DMO Procedure 1 From the home screen press the Menu key 2 Select Crypto Menu Crypto Registr 3 Select Start Registr to start the registration 4 15 7 Setting DMO Encryption Mode Procedure 1 From the home screen press the Menu key 2 Select C...

Page 105: ...ng text messages These messages can be edited and sent You can also protect the message from being deleted or from the overwriting policy of the radio For each message you can verify its timestamp The timestamp displayed is extracted from the SDS TL PDU The timestamp is generated and inserted to the message by the SwMI 5 3 Call Out NOTICE This feature is a paid feature This feature allows you to r...

Page 106: ... information phase Simple Call Out An alert with the functionality similar to full Call Out but without the information phase There two types of Simple Call Out With user receipt The Call Out mode is ended when the acknowledgment timer runs out or when you select Accept Reject Standby or reply with a text message Without user receipt The Call Out mode is ended when the acknowledgment timer runs ou...

Page 107: ...e more detailed information about the incident that occurred through subsequent text or a voice message You can query for more information using voice group call or Call Out text function which enables you to send a text message You are able to respond to a Call Out by using a pre coded message selected from a list of predefined replies 5 4 Collaborative Messaging This feature allows external devi...

Page 108: ...ned ISDN number 5 8 Private Call Private Call also called Point to Point or individual call enables calling between two individuals No other radio can hear the conversation This call type can be carried out in two ways Duplex call if the system allows in TMO Mode Both parties can speak at the same time Start the conversation using the Send key Simplex call in TMO or DMO Mode Only one party can spe...

Page 109: ...the home screen press and hold Right Navigation key and enter the number 2 If Phone or PABX is not the first type of call presented press Ctype repeatedly to select it 3 Press Send key 5 10 Phone PABX Speed Dial This feature allows you to dial Phone PABX by a shortened number of up to three digits instead of the full number The Phone PABX Speed number is assigned when the dialed number is added in...

Page 110: ...overwrites the oldest message received or sent The latest RMS free text is kept on the home screen until the next power cycle The latest received or sent RMS status is kept on the home screen until the next power cycle or up to 30 seconds depending on the settings configured by your service provider The radio receives and sends RMS messages only from and to the numbers predefined by your service p...

Page 111: ...eractions occurring between radios with and without SIM card SIM card provides End to End Encryption NOTICE This is a BSI feature only Table 17 Radios Interactions Transmission Type Transmitting Ra dio Receiving Radio Result Private Call SIM card No SIM card Call is not visible for the re ceiving radio The transmit ting radio displays Called Party Clear Only mes sage Private Call No SIM card SIM c...

Page 112: ...ot enable your radio It is recommended to Permanent Disable your radio only when you do not expect to recover it If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola Solutions 5 17 Terminal Temporary Disable or Enable Your radio is provided with a feature that allows your service provider to disable it temporarily in case it is stolen When your radio is ...

Page 113: ...d from the Contacts List Delete Press once to delete the highlighted character Press and hold to clear the entire main text area Up Navigation key Press to scroll through the letters or numbers or symbols Down Navigation key Press to scroll through the letters or numbers or symbols Right Navigation key Press to navigate to the right Press to add a new character at the end of text a A or 0 Long pre...

Page 114: ...AP browser may not display images properly or may display them with a delay 5 19 2 Entering the Browser Prerequisites From the home screen press the Menu key Set Setup Data Setup to Data Only or Voice Data Procedure 1 From the home screen press the Menu key 2 Select Browser 3 Optional Exit the browser by pressing and holding the END key 5 19 3 Entering Browser Menu Panes Prerequisites You are in t...

Page 115: ...lect its location 7 Press Save 5 19 4 3 Using Bookmarks Procedure 1 Enter the browser 2 Scroll to Bookmarks pane 3 Scroll to the required bookmark and select Go The bookmark downloads the selected page from the web 5 19 4 4 Using Hotkeys Procedure 1 Enter the browser 2 Press and hold a hotkey to download the corresponding bookmarked page from the web 5 19 4 5 Saving Pages When and where to use Sav...

Page 116: ...you navigated off line 5 19 6 Disabled Browser Entry Browser entry is disabled During any type of voice call except Ambience Listening Call In DMO Mode During Emergency Mode During PIN lock Service provider has not configured this feature When the radio is disabled NOTICE Browser entry is enabled during Ambience Listening AL Call If you navigate to previously stored pages the AL state remains When...

Page 117: ...mergency button Deactivates the browser The radio enters Emergency Mode 5 19 8 Browser Menu Panes Overview The browser menu includes the following panes Table 21 Browser Menu Panes Menu Pane Description Navigate Provides access to the home page and commonly used items Bookmarks Provides access editing and storage options to stored bookmarks and saved pages History Provides access to recently visit...

Page 118: ...d proxy or gateway The network provider installs and configures the proxy To establish a secure session select a secure proxy Please ask your service provider which proxy is configured for a secure session Though you can choose your home page the service provider may decide to force its own home page on your terminal Circuit Prompt for turning on off the circuit prompt Resend Data Prompt for turni...

Page 119: ...ark 3 Press Menu to open the Options pane for that bookmark 4 Select one of the following Back for displaying the page associated with the bookmark page is downloaded if not available in cache Details for modifying the bookmark title and URL Delete for deleting the bookmark New Bookmark for creating a new bookmark New Folder for creating a new folder Move for moving this bookmark to a new folder o...

Page 120: ... to a document 3 Select Menu key to open the Options pane for that document 4 Select one of the following Show URL For displaying the current page URL Save Page For creating a snapshot for the current document Find Text For finding a text string in the current document Copy Text For copying text from the current document to the clipboard 5 19 14 Options Pane This pane is specific to the page or pa...

Page 121: ... standard The radio supports WAP 2 0 through a proxy only Proxyless connections are not supported 5 19 16 1 New WAP Messages Types of the WAP Messages and their priorities NOTICE Your service provider sets the priority of the message Push Message High animation and the icon blinking are displayed with the New WAP Message tone and the browser opens Medium animation and the icon are displayed with t...

Page 122: ...AP Messages Procedure 1 From the home screen press the Menu key 2 Select Messages WAP Box 3 Select the required message 4 Select Go to to view the message in the browser 68015000897 FC Chapter 5 Features 122 Send Feedback ...

Page 123: ...status from out of range to in service The radio returns to the home network Toggling between TMO and DMO modes System Error Examples The radio changes its status from in service to out of range Call disconnected General Notification Examples Entering Local Site Trunking Entering Transmit Inhibit Mode Positive Notification Message sending succeeded Negative Notification Message sending failed Item...

Page 124: ...PTT tone Phone Busy The called radio is busy Phone Ring Back Played on the initiating phone when Phone Call is being set up Private Ring Back Played on the initiating phone when Private Call is being set up Ringtone 1 Ringtone 2 Ringtone 3 Ringtone 4 Ringtone 5 Simplex Volume Set Played when adjusting simplex volume Duplex Volume Set Played when adjusting duplex volume 68015000897 FC Appendix A To...

Page 125: ...ns Indication Status Solid green Battery fully charged Blinking green Battery charged at 90 Solid red Rapid or trickle charge Blinking red Faulty or invalid battery Blinking orange Battery is waiting to charge NOTICE When you charge your radio in a multi unit charger and the battery is at the 90 100 charge level the LED indicators on the radio and on the multi unit charger differs LED on the radio...

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Page 127: ... Call Preempted Channel being used for priority Decryption Failed An error occurred while decrypting a message or call Emergency In Use Wait For Mic The Hot Microphone feature is active but the channel transmit grant has been given to another Emergency call on the same talkgroup Your radio microphone is not ac tive during this time but it automatically tries to regain talk permit after a predeterm...

Page 128: ... radio is outside coverage Return to coverage Not allowed in repeater mode The service or feature is not available in the Repeater Mode My Groups Is Empty You cannot view delete groups when the My Groups fold er is empty My Groups Is Full You are not allowed to add a group to the My Groups folder as it already contains the maximum allowed number of groups Network Trouble Network problems Please tr...

Page 129: ...ter Repeater available Your radio has connected to a repeater Repeater not available Your radio cannot connect to a repeater or connection has been lost Service Denied Invalid number Call your service provider Service Not Available This service is not available on the current network Service Restricted This service or feature is restricted by your service provid er it has not been purchased or it ...

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Page 131: ...Your charger only charges your battery when it is at temperature range of 1 C to 37 C As the temperature gets colder close to 0 C less capacity is stored in the battery If during charging the temperature is out of range the battery might not be fully charged since the charging is temporarily stopped until the temperature becomes suitable The temperature range of battery operation is from 0 C to 45...

Page 132: ...your radio or battery in extreme temperatures for example behind a windscreen in direct sunlight Do not immerse your radio in water To clean your radio use a moistened or antistatic cloth 68015000897 FC Appendix D Maintenance 132 Send Feedback ...

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Motorola MTP3100, User Manual

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