Motorola KVL 4000, User Manual

Page: 225 / 236

12.9.1 Motorola System Support Center and Radio Support Center
12.9.1 Motorola System Support Center and Radio Support
Center
After collecting the required information and writing a detailed problem report, contact one of the following
support centers to help with the problem:
• Motorola System Support Center (SSC):
– North America: 800-221-7144
– International: 302-444-9800
The Motorola System Support Center (SSC) provides technical support, return material authorization
(RMA) numbers, and confirmations for troubleshooting results. Call the System Support Center for
information about returning faulty equipment or ordering replacement parts.
• Motorola Radio Support Center:
– Phone: 800-247-2346
– Fax: 800-318-0281
The Motorola Radio Support Center repairs mobile and portable radios, and related RF equipment.
12.9.2 North America Parts Organization
The North America Parts Organization is your source for manuals, replacement parts, and assemblies.
Table 12-4 North America Parts Organization Telephone Numbers
Purpose Telephone Number
For ordering • 800-422-4210 (US and Canada orders)
• 302-444-9842 (International orders)
For Fax Orders 800-6226210 (US and Canada orders)
For help identifying an item or part
number 800-422-4210; select choice 3 from the menu
6871018P37-F - January 2013
12-15