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Warning: 

Charge the handset for 24 hours before use

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Motorola C5A

 

For C5011A, C5012A, C5013A and C5014A

Digital Cordless Telephone with 
Digital Answering Machine

Summary of Contents for C2011

Page 1: ...Warning Charge the handset for 24 hours before use Motorola C5A For C5011A C5012A C5013A and C5014A Digital Cordless Telephone with Digital Answering Machine ...

Page 2: ...ister each handset with up to 4 different bases Make internal calls transfer external calls hold 3 way conversation between two internal callers and an external caller Choose from 20 different ringtones for internal and external calls as well as numbers stored in the phonebook Need help If you have any problems setting up or using your C5010A please contact Customer Services on 0800 0820750 Altern...

Page 3: ... battery cells Power adaptor for the charger ECOMOTO a convergence of efforts by marketing design research engineering and supply chain management that leads to better products for everyone A holistic view that focuses on both social and environmental responsibility A passion and a shared point of view The right thing to do Meets and or exceeds EMEA environmental regulatory requirements Eco friend...

Page 4: ... 3 Switch to hands free during a call 21 3 6 4 Hands free volume 21 3 7 Redial 22 3 7 1 View or dial an entry 22 3 7 2 Copy a Redial list number to the phonebook 22 3 7 3 Delete an entry 22 3 8 Lock unlock the keypad 22 3 9 Paging Find handset 23 4 Phonebook 24 4 1 Store a name and number 24 4 2 View the details or dial an entry 25 4 3 Search an entry 26 4 4 Edit a name and number 26 4 5 Copy an e...

Page 5: ...2 Set the alarm 35 7 3 Time format 35 8 Handset settings 36 8 1 Handset ringtone 36 8 2 Handset ringer volume 36 8 3 Receiver volume 36 8 4 Handset name 37 8 5 Display language 37 8 6 Set the wallpaper 37 8 7 To change menu colour 38 8 8 Screensaver 38 8 9 Light timeout 38 8 10 To change display contrast 38 8 11 Auto talk 39 8 12 Key beep 39 8 13 PABX access code 39 9 Base settings 40 9 1 Base rin...

Page 6: ...sage 50 12 9 Set the answer mode and announcement 51 12 10 Record a memo 51 12 11 Call screening 51 12 12 Message playback 52 12 13 Delete all old messages 52 12 14 Remote access 53 12 15 Switch remote access On Off 54 12 16 Change the remote access PIN 54 13 Text messaging 55 13 1 Subscribe to the text messaging service 55 13 2 Send a text message 55 13 3 Standard text entry 56 13 4 Receiving and...

Page 7: ...7 13 16 Open and read a mailbox text 61 13 17 Edit a user mailbox 62 13 18 Delete a user mailbox 62 13 19 Set common mailbox sub address 62 14 Help 63 15 General information 65 ...

Page 8: ...ere is a clear line of sight between the base and handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and the handset either indoors or outdoors the range will normally be up to 50 metres Thick concrete and stone walls can severely affect the range SIGNAL STRENGTH The icon on your handset indicates that you are within range of the base Whe...

Page 9: ...n 2 Slide the battery cover back into place 3 If you are charging the batteries for the first time place the handset on the base to charge for at least 24 hours continuously 4 When the handset is fully charged icon will appear steady on the display Plug the other end of the telephone line cord make sure that one end is already plugged into the base into the telephone wall socket Connecting the han...

Page 10: ...ds during a call you will need to recharge the handset before you can use it again When charging icon will scroll on the display BATTERY PERFORMANCE In ideal conditions fully charged batteries should give up to 13 hours talk time or up to 180 hours standby time on a single charge 1 Note that new batteries do not reach their full capacity until they have been put to normal use for several days To k...

Page 11: ...u scroll to Clock Alarm and press Select 2 Date Time is highlighted Press Select 3 Enter the date using the format DD MM YY e g 04 08 12 for 4 August 2012 4 Enter the time HH MM and press Save If the current time format setting is 12 hour scroll or to select am or pm To change time format see page 35 5 Press to return to standby NOTE The date and time is retained during a power failure or when the...

Page 12: ...to increase the handset ringer volume Press and hold to enter a pause P when pre dialling or storing numbers D Menu OK Secrecy Left softkey In standby mode press to open the Menu Press to select menu options and to confirm a displayed option During a call press to turn secrecy on off E Talk Hands free Make or answer a call Activate and deactivate hands free during a call IMPORTANT Hands free activ...

Page 13: ...ch handset on off End a call When in a menu go back to standby mode Press and hold to switch handset off when in standby or on J Phonebook Scroll Down Volume down Open the phonebook Scroll down through lists and menus Decrease the earpiece and hands free volume When the phone is ringing press to decrease the handset ringer volume K Change case Keypad lock Press to change the case when entering let...

Page 14: ...eypad is locked Displays when you have missed calls and new number s in the Calls list 1 Displays when you have a new text message Displays when you have new answering machine messages Displays when you have new voicemails The approximate power levels of your battery are indicated as follows Battery is fully charged Battery is partially charged Battery is running low Flashes when the battery is al...

Page 15: ...ng machine on Answering machine off B Volume Up Increase playback volume C Answering machine On Off Switches the answering machine on off D Delete Press to delete recorded messages during playback E Volume Down Decrease playback volume F Stop Stops message playback G Page In standby press to ring the handset s Press and hold to enter registration mode when registering handsets ...

Page 16: ...an see on the menu map on the following page When the handset is switched on and in standby 1 Press the left softkey Menu The main menu is opened 2 Then use or buttons to scroll through the menu 3 Soft key options Select and Back are displayed Press the left softkey Select to open a sub menu or validate an option Press the right softkey option Back to go back to the previous menu level correct a c...

Page 17: ...hine Play Play All Answer On Off Record Memo Outgoing Message Delete Messages Answer Settings Answer Mode Answer Delay Message Alert Remote Access Calls Lists Missed Calls Received Calls Dialled Calls Delete Calls Reminder If there is an event press Options and the following will be displayed Add Event Show Details Edit Event Send as aText Delete Event Delete All Events If the list is empty Add Ev...

Page 18: ...ode Ring Priority Recall Mode First Ring System PIN Master Reset ECO Mode Registration Register Handset Select Base De register Extra Room Monitor Names Press Names during a call From menu in standby Search Add Entry Copy Phonebook Memory Status Delete Phonebook Press in standby and phonebook list is displayed select Options Show Details Send Message Edit Entry Copy Entry Ringtone Delete Entry Fas...

Page 19: ...n pre dialling see page 24 3 2 3 Make a call using fast call keys 1 Press and hold the relevant keypad number to dial the pre stored number directly NOTE To store a fast call number see page 27 3 2 4 End a call Press or place the handset back on the base or charger 3 2 5 Receive a call When you receive an external call the phone rings and External Call shows on the display 1 If the handset is off ...

Page 20: ... call Internal Call and Handset X is displayed 1 Press to answer the call 3 5 3 Transfer a call You can transfer an external call to another handset registered to the base During an external call 1 Press followed by the handset number 1 5 that you want to transfer to 2 Press OK 3 When the other handset answers press to complete the transfer NOTE If there is no answer from the other handset and you...

Page 21: ...s to end the call NOTE During a hands free call press or to adjust the volume 3 6 2 Answer a call hands free If the handset is on the base and auto answer is switched on lift the handset and press If the handset is off the base or auto answer is switched off press twice to answer the call 3 6 3 Switch to hands free during a call During a call press to put the call on the hands free To switch hands...

Page 22: ...roll or to the entry you want 3 Press Options Show details is highlighted Scroll to Save Number 4 Press Select The display shows Enter Name 5 Enter the name and press OK The number is displayed 6 Edit the number if necessary then press Save 7 Press or to select the ringer melody you want and press Select The number is stored 8 Press to return to standby NOTE See ENTERING NAMES and WRITINGTIPS on p...

Page 23: ...ck the keypad press Unlock The display shows Press to Unlock Keys 3 Press within 3 seconds 3 9 Paging Find handset You can alert a handset user that they are wanted or locate a missing handset Paging calls cannot be answered by a handset 1 Press on the base All handsets registered to the base will ring and display Paging Call 2 To stop the ringing press on the base again or press Stop or any butto...

Page 24: ...ave the full telephone number including the area code to your phonebook You can store multiple entries with the same name However to prevent unnecessary duplicated entries you can only store the same number once 1 Press Names to enter the phonebook menu 2 Search is highlighted 3 Scroll to Add Entry and press Select 4 Enter a name and press OK 5 Enter a number and press Save 6 Scroll or to the melo...

Page 25: ...L U short press to switch between Abc abc ABC and 123 mode L Lower case U Upper case 4 2 View the details or dial an entry 1 In standby press The first entry is highlighted on the display 2 Scroll or to the entry you want Or To search alphabetically press the key with the first letter of the name e g if the name begins with N press twice The display shows the first entry beginning with N If requir...

Page 26: ... Edit Entry and press Select 4 Edit the name and press OK to confirm Press Clear to delete a character or press and hold Clear to delete all characters 5 Edit the number and press Save Press Clear to delete a character or press and hold Clear to delete all characters 6 Scroll or to the ringtone you want and press Select The entry is stored 7 Press to return to standby 4 5 Copy an entry to another ...

Page 27: ...s 3 Scroll to Delete Entry and press Select 4 Display shows Delete Name Press Yes to confirm 5 Press to return to standby 4 8 Store a fast call number 1 Press Names to enter the phonebook menu 2 Search is highlighted Press Select The first entry is highlighted on the display 3 Enter the first letter of the name to search alphabetically then scroll or to the exact entry then press Options 4 Scroll ...

Page 28: ...et you want the phonebook to be copied to Press Select 5 When the message Copy Phonebook appears on the destination handset press Yes on that handset to start the copy process 6 Press to return to standby NOTE If an entry with the same number is already stored in the receiving handset it will not be copied 4 12 Check the memory status You can check how much phonebook memory you have on your phone ...

Page 29: ...ome operators may charge a subscription for their Caller ID service The Calls list contains details of missed and received call Details include the date and time of the call Entries are displayed in chronological order with the most recent call at the top of the list When the list is full and a new call is received the oldest entry will be deleted automatically The received and missed Calls list h...

Page 30: ...ant 3 Press Select to confirm The most recent number or name if stored in the phonebook is displayed 4 Scroll or to the entry you want and press Options 5 Scroll to Save Number and press Select 6 Enter a name and press OK 7 Display shows the number of the call Edit the number if necessary and press Save Press Clear to delete a character or press and hold Clear to delete all characters 8 Scroll or ...

Page 31: ...oll to Calls Lists and press Select 2 Scroll to Delete Calls and press Select 3 Scroll or to highlight the Calls list Missed Calls Received Calls Dialled Calls or All Calls you want 4 Display shows Delete All Calls Press Yes to confirm 5 Press to return to standby ...

Page 32: ... you press Alarm Scroll or to Once or Annually then press Select If Once is selected scroll or to select when you want to receive the reminder At event time or 30 min before Press Select to save If Annually is selected then the alarm will sound at the event s time 6 Press to return to standby NOTES If you select a silent reminder the event subject is displayed on screen but no alarm will sound Whe...

Page 33: ...ress Save Edit the time HH MM and press Save If the current time format setting is 12 hour select am or pm 6 Scroll or to Silent or Alarm then press Select If you press Alarm Scroll or to Once or Annually then press Select If Once is selected scroll or to select when you want to receive the reminder At event time or 30 min before Press Select to save If Annually is selected then the alarm will sou...

Page 34: ... shows Sending Message then Message Sent 6 6 Delete an event 1 Press Menu scroll to Reminder and press Select 2 Stored events are displayed The first event is highlighted on the display If required scroll to the event you want and press Options 3 Scroll to Delete Event and press Select 4 Display shows Delete Event Press Yes to confirm or No to cancel 5 Press to return to standby 6 7 Delete all eve...

Page 35: ...ws Each handset can have a different alarm setting 1 Press Menu scroll to Clock Alarm and press Select 2 Scroll to Alarm and press Select Scroll or to Off or On and press Select If Alarm is set to On Scroll or to Once Mon Fri or On Daily then press Select Enter the time HH MM and press Save If the current time format setting is 12 hour scroll or to select am or pm 3 Press to return to standby NOTE...

Page 36: ...dset has 5 ringer volume settings plus Off If the volume is set to Off is displayed 1 Press Menu scroll to Settings and press Select 2 Set Handset is highlighted Press Select 3 Scroll to Ringer Volume and press Select 4 Scroll or to adjust the ringer volume level and press Save 5 Press to return to standby NOTE When the phone is ringing you may press Silence to silent the ringer for that call 8 3 ...

Page 37: ...ilable languages include English Deutsch Français Italiano Nederlands Español Türkçe Ελληνικά and Português 1 Press Menu scroll to Settings and press Select 2 Set Handset is highlighted Press Select 3 Scroll to Language and press Select 4 Scroll or to the language you want and press Select 5 Press to return to standby 8 6 Set the wallpaper Select from 5 wallpapers for your handset 1 Press Menu scr...

Page 38: ...ct 2 Set Handset is highlighted Press Select 3 Scroll to Screensaver and press Select 4 Scroll or to Clock or Off then press Select 5 Press to return to standby 8 9 Light timeout Set the duration of the backlight after the handset returns to standby screen 1 Press Menu scroll to Settings and press Select 2 Set Handset is highlighted Press Select 3 Scroll to Light Timeout and press Select 4 Scroll ...

Page 39: ...ss Select 4 Scroll or to Off or On then press Select 5 Press to return to standby 8 13 PABX access code If the C5010A is connected to a switchboard you may need to enter a one digit access code in the dialling sequence to be able to connect to the outside line The access code will be displayed at the beginning of a number on the screen The code can be up to 4 digits long The access code will not b...

Page 40: ...eturn to standby 9 3 Dialling mode The C5010A is preset toTone dialling It is unlikely that you need to change this setting 1 Press Menu scroll to Settings and press Select 2 Scroll to Set Base and press Select 3 Scroll to Dialling Mode and press Select 4 Scroll or to Pulse or Tone and press Select 5 Press to return to standby 9 4 Ring priority When you have more than one handset registered to you...

Page 41: ...elect 5 Press to return to standby 9 6 Switch first ring on off If you have subscribed to your network s Caller ID service the C5010A will not ring until the caller information has been received and displayed However if you want your handset to ring without waiting for the caller information to be displayed set First Ring to On Please note that this will mean that the first ring you hear will be t...

Page 42: ... the base will be retained Only the handset and base settings will be reset 1 Press Menu scroll to Settings and press Select 2 Scroll to Set Base and press Select 3 Scroll to Master Reset and press Select 4 Select Yes to confirm or No to cancel 5 Enter the System PIN Default setting 0000 then press OK The display will show Reset Complete and the unit will restart automatically 9 9 ECO mode Your C5...

Page 43: ...T Key tone On Auto pick up On Ringer melody EXT Melody 3 Ringer melody INT Melody 1 Ringer volume 3 Earpiece volume 4 Phonebook Unchanged Call list Unchanged Redial list Unchanged Master PIN 0000 Keypad lock Off Clock 12 00 Alarm Off Dial mode Tone Answering machine On Answer mode Answer record Outgoing message Pre defined Ring delay 5 Remote access On ...

Page 44: ...s On the handset 1 Press Menu scroll to Registration and press Select 2 Register Handset is highlighted Press Select 3 Bases are displayed If necessary scroll or to a new base you wish to register the C5010A handset to and press Select 4 Enter the system PIN and press OK 5 The display shows Searching Base X 6 When registration is successful the display shows Handset Registered and you hear a confi...

Page 45: ... Select All the base numbers are displayed In use is shown beside the base number where the handset was previously registered to Scroll or to the base you want and press Select 3 The display shows Searching Base X When registration is complete the handset returns to standby 10 4 De register a handset Use one handset to de register another You cannot de register the handset that you are using 1 Pre...

Page 46: ...dle screen and display as Room Monitor On To switch off Room Monitor press Off 4 Press to return to standby 11 2 To change the monitor level The monitor level can be set to High or Low the default setting is Low To increase the sensitivity of the Room Monitor 1 Press Menu scroll to Extra then press Select Room Monitor is highlighted Press Select Mode will be highlighted 2 Scroll to Level press Sel...

Page 47: ...OTE If only one handset is registered the display prompts Not available and returns to the previous screen You must register additional handsets before the handsets will be displayed and make Internal calls If the Room Monitor is triggered to call a handset or number and the called handset is on a call an alert tone of 3 beeps will be heard IMPORTANT This product is not intended for use as a baby ...

Page 48: ...essage playback Skip to the next message during message playback Select Answer Only OGM during OGM selection mode Replay current message Press twice to skip back to previous message Select Answer Record OGM during OGM selection mode Delete current message during message playback Press to delete personal OGM during OGM playback The pre recorded OGM is selected and played Increase speaker volume dur...

Page 49: ...sages saving you time and the cost of the call 12 4 Message alert When you have new messages with the audible message alert switched on you will hear an audible alert once at the handset and the answering machine base will beep every 10 seconds The default setting is Off 1 Press Menu scroll to Answer Machine and press Select 2 Scroll to Answer Settings and press Select 3 Scroll or to Message Alert...

Page 50: ...one 6 After the tone speak your message clearly into the handset then press Save to end recording 7 Your outgoing message is played back If you want to delete it press Delete during playback If you press Save or wait for the message to play back it will be saved 8 Press to return to standby 12 8 Play or delete your personalised outgoing message Deleting a personalised outgoing message automaticall...

Page 51: ... can record a memo which is stored on your answering machine and played back like a normal message with Memo displayed on the handset screen 1 Press Menu scroll to Answer Machine and press Select 2 Scroll to Record Memo and press Select 3 The display shows Please speak after the tone 4 After your hear the tone speak your memo then press Save to end recording 5 Your memo is played back If you want ...

Page 52: ...us menu level NOTE Alternatively you may use press the following keys on your handset during playback To pause To resume To repeat message To play previous message To delete current message To play next message 12 13 Delete all old messages Answering machine messages that are not deleted are automatically saved New messages or existing messages that have not been played back cannot be deleted 1 Pr...

Page 53: ...ional security see page 54 3 Use the following keys to operate your answering machine DTMF code Operations To enter remote access mode 1 To hear main menu 2 To play all messages 3 To play new messages 4 To skip back during messages 5 To delete during messages 6 To skip forward during messages 7 To set Answer Record OGM 8 To record a new OGM 9 To switch answer machine off 10 To switch answer machin...

Page 54: ...00 1 Press Menu scroll to Answer Machine and press Select 2 Scroll to Answer Settings and press Select 3 Scroll or to Remote Access and press Select 4 Scroll or to Set Remote PIN and press Select 5 Enter the old PIN and press Save default setting 0000 6 Enter the new PIN and press Save 7 Re enter the new PIN and press Save 8 Press to return to standby NOTES This PIN is different from the System PI...

Page 55: ...text will be displayed again when Write Message is selected 1 Press Menu Text Messaging is displayed press Select 2 Write Message is highlighted Press Select 3 Use the keypad to enter your message 4 Press Options Send is highlighted Press Select to send the message Enter the phone number or press Search to open the phonebook then scroll to the number you want and press Select Now press Send Or scr...

Page 56: ...ss all handset Outboxes Drafts boxes and Inboxes When you receive a new text message the display shows You have X new messages If you press Back the screen returns to standby mode and the icon is displayed Do you have two text phone bases connected to the same phone line If you have two text phone base stations plugged into one line you are likely to experience problems receiving text messages Nor...

Page 57: ...s indicated by a green dot you will go straight to the Inbox if not scroll or to Inbox and press Select 3 Scroll or to the message you want and press Read Scroll or through the message 4 Press Options and scroll or to Reply Press Select Write your reply then press Options and select Send Forward Press Select The message is displayed Press Options Display highlights Send Press Select and enter a nu...

Page 58: ...ldest 1 To open the Outbox box press Menu Text Messaging is displayed Press Select Scroll or to Outbox and press Select 2 Scroll or to the message you want and press Read Scroll or through the message 3 Press Options and scroll or to Forward Press Select The message is displayed Press Options Display highlights Send Press Select and enter the number or press Search to search the phonebook When the...

Page 59: ...rver Centre stored on your C5010A you will need to select which one you want to use for sending see next section 13 11 Add or change Service Centre numbers 1 Press Menu Text Messaging is displayed Press Select scroll or to Text Settings and press Select 2 Service Centres is highlighted press Select 3 Scroll or to Receive Centres or Send Centres and press Select 4 Scroll or to Receive Centre 1 or R...

Page 60: ...et to Greek orTurkish the message size will reduce to 140 characters short or 536 characters long User areas Your C5010A is pre set to make all text messages available to every user with all messages sent from and received at a Common Box To keep your messages private you can set up to 4 PIN protected personal user areas sub addresses Each personal user area has its own Inbox and Outbox which are ...

Page 61: ...ing menu the mailboxes in use will be displayed You can open the General User Mailbox without any PIN but each user area requires you to enter the 4 digit PIN 1 The display shows You have X new messages 2 Press Read The mailboxes are displayed Mailboxes with new messages are marked with green dots 3 Scroll or to the mailbox you want and press Select 4 Enter the mailbox 4 digit PIN and press OK 5 S...

Page 62: ...y 13 18 Delete a user mailbox 1 Press Menu Text Messaging is displayed Press Select Scroll or to the mailbox you want to edit and press Select 2 Enter the 4 digit mailbox PIN and press OK 3 Scroll or to Text Settings and press Select 4 Scroll or to Users and press Select 5 Scroll or to the user mailbox you want to delete and press Options 6 Scroll or to Delete and press Select 7 Press Yes to confi...

Page 63: ...ge Adjust the handset slightly on the base Clean the charging contacts with a cloth moistened with alcohol Check that the mains power is connected properly and switched on The battery is full When the handset is fully charged icon will appear steady on the display No Caller ID Check your subscription with your network operator see page 29 The caller may have withheld their number The record cannot...

Page 64: ... base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket There might be a fault on the line Check your telephone line is working properly You might have deleted the server number in error See page 59 for instructions on how to enter the number Cannot receive text For some network operator you will not be able to re...

Page 65: ...t vents as that may result in fire or electric shock Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Do not disassemble this product If service or repair work is required contact the customer service helpline found in this user s Guide Do not overload wall outlets and extension cords Avoid using during an electri...

Page 66: ...rference to nearby appliances do not place the base of the phone on or near aTV microwave oven or VCR Battery Safety Instructions Do not burn disassemble mutilate or puncture the battery The battery contains toxic materials that could be released resulting in injury IMPORTANT There is a risk of explosion if you replace the battery with an incorrect battery type Use only the batteries that came wit...

Page 67: ... contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Consumer Products and Accessories Warranty Thank you for purchasing this Motorola branded product manufactured under license by SuncorpTechnologies Limited 3001 3005 China Resources Building 26 Harbour Road Wan Chai Hong Kong SUNCOR...

Page 68: ...ential damages or limitation on the length of an implied warranty so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights that vary from one jurisdiction to another Products Covered Length of Coverage Consumer Products One 1 year from the date of the products original purchase by the first consumer purchaser of th...

Page 69: ...s or parts are excluded from coverage Communication Services Defects damages or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories is excluded from coverage How to Obtain Warranty Service or Other Information To obtain service or information please call 0800 0820750 You will receive instructions on how to s...

Page 70: ...a switchboard This product is intended for use within Europe for connection to the public telephone network Recall You may need to use the recall function if you are connected to a switch Contact your PABX supplier for further information ...

Page 71: ...ean Communities R TTE Directive 1999 5 EC Ecodesign Directive 2009 125 EC The products are compliant with the following standards Safety EN60950 1 2006 A11 2009 A1 2010 A12 2011 EMC EN301489 1 v1 8 1 and EN301489 6 v1 3 1 RF Spectrum EN301406 v2 1 1 Ecodesign EC No 278 2009 6 April 2009 For and on behalf of Suncorp Technologies Limited Signature ______________________ Printed name Position CW Cheu...

Page 72: ...e for this product MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2012 Motorola Mobility LLC All rights reserved Version 3 UK ...

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