Android: Getting Started
1. Creating an Account in the Motv App
If it’s your first time logging into the Motiv app and you wish to create your
account, click the “Sign In” button and enter the email you wish to use with
your account. Next, enter the password you want to use with your account.
Once these two things are done, your email and password will be set for the
Motiv app and you will then be guided through the Motiv app account set-up.
2. Pairing & Syncing
Pairing your Motiv Ring with your phone is the process of setting up your ring
with your phone. This step is to establish connection so that your ring and
your phone can communicate with each other and your phone will
remember your ring. In most instances, this will only need to be done once
with the Motiv App, though it may need to be repeated after an app update.
Once you have paired your ring with your phone, we do not recommend
un-pairing your ring. Currently the correct process to pair your ring is through
the Motiv App. We do not recommend trying to pair your ring through your
phone's Bluetooth setting as this will interfere with proper syncing. If there is
a firmware update for your ring, you will need to load the new firmware
through the pairing process so you have the latest algorithms and features.
You will see an 'Update your Ring' card when a new Firmware version is
available for update.
Syncing your Motiv Ring with the Motiv App is the process by which activity
that has been tracked by your ring is transferred to the Motiv App so you can
see your heart rate, steps, sleep, etc. You can only sync your ring through the
Motiv App after your ring is paired with your phone.
31
