Another factor that can impair signal quality is temperature, as in cold
weather blood can retreat from your fingers, which can also make it difficult
for the heart rate sensor to get a clear reading.
Optimizations
If you find that you have trouble with getting a solid heart rate signal, here are
some options that tend to increase available signal:
●
Maintain a fully closed but relaxed fist during walking and running
events. This limits the additional, isolated movements of the finger, and
a good fit allows a fully closed fist to occur without feeling
uncomfortably constrictive.
●
Wear gloves during cold weather activities to enhance blood flow.
●
A warm-up may be needed to encourage blood flow.
●
Avoid gripping treadmill handlebars or side rails while walking or
running as it can impact our ability to track steps (as your hands aren’t
moving). Gripping strollers, push-carts, etc. can also limit signal.
In the Motiv app you can manually add or edit activities that we may not have
captured due to factors listed above. We help translate those activities into
active minutes, and will calculate the number of calories you burned. We’ll
also look at the time period for the activity you added, and input any step or
heart rate data collected by the ring.
3. Missing Sleep Data
If you are missing sleep data for the Motiv Ring, there are a few things to
consider First:
Was your ring charged enough when you went to bed? If your Sleep Card is
missing sleep data, a low battery is most likely the case. It is recommended
that the battery is at least 20% charged to capture a full night's sleep. You can
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