Some pro tips for charging success:
12. Try placing the ring on the charger first, then plugging in the USB port.
If you do not see the LED come on, try lightly pressing the ring into the
charger.
13. Try taking the ring off the charger and then putting back on a few
times.
14. If you still do not see the LED come on, wait 20 seconds, and try again.
15. If you still do not see the LED come on, try flipping the ring 180 degrees
(like spinning a penny, not rotating like a wheel) so the opposite
charging contact connects.
16. If you still do not see the LED come on, try a different power source.
17. If you still do not see the LED come on, try your other charger.
18. Make sure you have no other external devices plugged into other USB
ports on your computer.
19. When charging a Motiv device using a wall outlet, it is recommended
that a premium brand AC adapter is used. Some off-market adapters
will prevent the ring from reaching a fully charged state.
20.Charge your ring in room temperatures. Avoid charging in your cold car,
garage, or a room that is too hot.
21. As long as the LED comes on when your ring is on the charger, your
ring is charging, even though it may not turn green.
22. The battery display in your Motiv App shows your battery charge based
on the last time you fully synced. To make sure the displayed battery
charge is accurate, please sync your ring again.
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