Motion Computing M1400 User Manual Download

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Appendix

Troubleshooting and Support

Motion Computing M1400 Tablet PC User Guide

viii

RMA Process (Warranty Service)

To request warranty service, contact Motion Technical Support at
www.motioncomputing.com. Under Support you will find instructions
for warranty service.

Summary of Contents for M1400

Page 1: ...MOTION COMPUTING M1400 TABLET PC USER GUIDE ...

Page 2: ... Fi Alliance Motion Computing Inc has made every effort to identify trademarked properties and owners on this page All brands and product names used in this document are for identification purposes only and may be trademarks or registered trademarks of their respective companies NOTICE The information in this publication is subject to change without notice MOTION COMPUTING INC SHALL NOT BE HELD LI...

Page 3: ...ny hand written input using the specially designed Motion digitizer Pen provided The display responds only to this Motion Pen and not to any other type of pen or to a stylus or other device such as those used with personal digital assistants PDAs The display surface may be damaged by ink pens or other pointed objects INK Use of the term ink in the documentation refers to digital ink that is text e...

Page 4: ...Motion Computing M1400 Tablet PC User Guide iv ...

Page 5: ...6 Take a Tour of Windows XP 6 Open the Motion Dashboard 6 Chapter 2 Motion Tablet PC Hardware Tablet PC Displays 8 Tablet PC Overview 10 Chassis and Hardtop Cover 12 Digitizer Pen 12 Motion AC Adapter 12 Motion Batteries 12 Front Panel Buttons 13 Modem and LAN Connectors 13 Tablet PC Chassis LEDs 14 Tablet PC Front Panel LEDs 14 Battery Status LEDs 15 Battery Status Gauge 15 Fingerprint Reader 15 ...

Page 6: ...ting the Pen to Increase Its Accuracy 32 Hints for Writing with the Pen 32 Adjusting Menu Locations for Left Handed Use 34 Pen Gestures 34 Hints for Optimizing Your Display Window 34 Making Best Use of the Tablet PC Input Panel 35 Hints for Working with the Input Panel 35 Input Panel Text Preview Window 36 Sending as Ink Handwriting and Drawings from the Input Panel 36 Eliminating Paper with Windo...

Page 7: ...h Recognition for Commands 56 Creating a Screen Resolution Scheme for an External Monitor or Similar Device 56 Multimedia Applications 56 About the OmniPass Password Management System 57 Optional If you need to set up a windows user account and password 57 Basic Fingerprint Reader Set Up 57 Enrolling with OmniPass 57 Enrolling a Fingerprint with OmniPass 58 Capturing Your Fingerprint 59 Advanced F...

Page 8: ... TFT display with an ambient light sensor that automatically balances brightness depending on lighting conditions optional View AnywhereTM Display that reduces reflection and glare and improves contrast and viewing angles 20GB hard drive minimum Two PC333 DDR SDRAM slots with 256MB of installed RAM upgradeable to 2GB IEEE 802 11b g and Bluetooth wireless built in Built in fingerprint sensor for co...

Page 9: ...mes I O ports Universal microphone headphone jacks DC power in two USB ports IEEE 1394 port external VGA monitor port RJ 11 modem RJ 45 Ethernet network Motion digitizer pen for ink input with a pen storage bay and a pen tether anchor built into the chassis USB keyboard and mouse support Pen 3 and 6 cell prismatic lithium ion Li ion battery Lightweight magnesium alloy chassis Kensington type lock ...

Page 10: ...appears to be missing from your order read the invoice to see if the part was back ordered To check your order contact your Motion Computing representative if you bought the Tablet PC directly from Motion or your Motion reseller Motion Accessories You can purchase any of the following Motion accessories NOTE New accessories may be added from time to time Visit the Motion Computing website at www m...

Page 11: ...he Tablet PC system but it may take a little practice to use Here are some hints When you write with the pen you can rest your hand or arm anywhere on the Tablet PC display without disturbing any open programs or dam aging the display surface Watch the cursor instead of the pen tip when you write The cursor is a guide for your pen movements If it does not align with the pen tip you should recalibr...

Page 12: ... and we highly recommend them as a starting place to begin a successful Tablet PC experience NOTE Microsoft Windows XP Tablet PC Edition provides several tutorials One set appears each time you start the Tablet PC unless you deactivate this option Others can be found by tapping the Get Going with Tablet PC icon on your desktop Motion Resources Page and Online User Guide The link to the Motion Tabl...

Page 13: ...Internet the Did You Know section checks for updates from Microsoft and Motion Computing such as system use hints or notices from Motion Computing about your Tablet PC Take a Tour of Windows XP If this is your first experience with the Windows XP operating system this tour is a good introduction You can find this by selecting Start Help and Support What s New in Windows XP Taking a tour or tutoria...

Page 14: ...Chapter 1 Getting Started with Your Motion Tablet PC Motion Computing M1400 Tablet PC User Guide 7 ...

Page 15: ...that offers a firm writing surface and minimizes glare Under the display a digitizer panel that allows hand written entry with a spe cially designed Motion digitizer pen and on screen keyboard data entry Standard Display Features The Motion Tablet PC display unlike touchscreens or PDAs responds to the digitizer pen but not to a plastic stylus or to finger touches or taps Touching the Tablet PC dis...

Page 16: ... crystal display A glass protective layer that minimizes reflection and glare and improves contrast Under the display a digitizer panel that allows hand written entry using a specially designed Motion digitizer pen and onscreen keyboard data entry Special View Anywhere Display Features Provides a 30 to 1 reduction in unwanted reflection and glare and a 15 improvement in light pass through efficien...

Page 17: ...Chapter 2 Motion Tablet PC Hardware Motion Computing M1400 Tablet PC User Guide 10 TABLET PC OVERVIEW The following diagram shows the LEDs buttons connectors and other components on the Tablet PC ...

Page 18: ...can configure to activate Hibernate or Stand by modes 17 AC power jack AC power connector for the Tablet PC 18 RJ 11 modem port Connector for a 56 6K V 90 modem 19 RJ 45 LAN Standard RJ 45 connector for a 10 100 Mbps network 20 RJ 45 LEDs 2 Display LAN connection status blink green and amber for a connection 21 VGA connector A standard DB 15 monitor connector for an external monitor 22 Docking con...

Page 19: ...dapter has three components AC power adapter with a right angled connector Power cord AC mini plug with folding prongs for travel CAUTION Use the appropriate AC Adapter with your Motion Tablet PC This adapter should not be used to power any other electronic devices If you do so you may damage the accessory or other device MOTION BATTERIES A standard configuration Motion Tablet PC ships with a 6 ce...

Page 20: ...r connect the modem only to an analog telephone jack not to a digital telephone PBX network jack Ethernet LAN RJ 45 Connects a network cable modem or xDSL contains two status LEDs CAUTION Do not plug a standard RJ 11 phone cord into the RJ 45 port or you may damage the RJ 45 LAN port 1 2 3 4 5 6 Table 2 2 Button Default Functions Button Primary Function Secondary Function Press Function this butto...

Page 21: ...ery is overheated wait until the battery cools to room temperature before recharging or replacing it NOTE If the unit is operating on battery power you can move the pen over the Power Battery icon shown here and found in the System Tray at the lower right corner of the Tablet PC display to see the number of hours of charge and the percentage of battery charge remaining 1 2 3 4 Table 2 3 Front Pane...

Page 22: ... Battery overheated or defective Wait for the battery to cool Replace the battery Flashing green and amber Battery discharging abnormally Replace the battery Slow flashing amber 10 battery charge remaining AC unplugged Immediately charge the battery to avoid loss of data NOTE When the remaining battery charge is 10 your Tablet PC issues a Low Battery alarm message in addition to the LED warning Fo...

Page 23: ...ople or for a conference room setting for a large meeting which disables all Array Processing or beam focusing software as described below These options provide flexibility in a variety of settings Technically the microphones are designed with the following features that help optimize the sound capabilities of your Tablet PC for voice recognition and Voice over IP VoIP Array Processing or beam foc...

Page 24: ...bels are located on the bottom of the unit These include serial and model numbers as well as regulatory and approval labels Some internal components such as the modem also contain their own approval labels Motion Tablet PC Label Locations 1 Product Identification System Labels 2 Internal Modem with Label 3 Hard Disk Drive Cover 1 2 3 ...

Page 25: ...for the Tablet PC Its components are shown below Motion FlexDock 1 Back of FlexDock 2 Front of FlexDock 3 RJ 45 Ethernet 4 RJ 45 LEDs 5 IEEE 1394 6 USB 7 Audio in Microphone Jack 8 Audio out Headphone Jack 9 External Monitor 10 Power Jack 11 USB Easily docks and undocks with the Tablet PC Adjusts to support the display from 0o to 90o for viewing and writing Automatically adjusts the display when y...

Page 26: ...egrated pointing device mouse buttons and a display angle adjuster The Hardtop Keyboard is powered directly through the USB cable The Hardtop Keyboard also snaps onto the bottom of the Tablet PC for convenient storage or onto the top to protect the display Motion Mobile Keyboard with Touch Pad The Motion Mobile Keyboard with Touch Pad plugs into any USB port on the Tablet PC or into the Motion Fle...

Page 27: ...lay zippered access to side ports and a hand strap on the back The Clamshell Portfolio has a flip out stand pockets carrying handles and a shoulder strap and was designed for use with a mobile keyboard The Rubber Edge Protector fits around the edge of the Tablet PC to pro vide extra edge cushioning and to protect the port connections For information about the latest portfolios and cases visit the ...

Page 28: ...n your Tablet PC package depends upon what you order Some software packages may require no CDs in this case all the necessary software is preloaded on your Tablet PC Go to www motioncomputing com for recommendations about what to order and for a complete list of the currently available Motion Computing software third party applications to purchase and free applications IMPORTANT With certain softw...

Page 29: ...into the CD ROM drive and start the Tablet PC 4 When prompted press any key to boot from the CD 5 On the Setup screen select ENTER to set up Windows XP NOTE Do not select R Repair before you execute the End User License Agreement EULA If you do you need to exit this procedure shut down and restart your Tablet PC and read accept the EULA before proceeding 6 Press F8 to accept the terms of the End U...

Page 30: ...ces and settings Reinstalling the VirtualDrive Application Optional If you previously had the VirtualDrive application installed on your Tablet PC and you get VirtualDrive error messages perform these steps to reinstall the application i Go to Control Panel Add Remove Programs and uninstall the VirtualDrive application You will be prompted to reboot your system ii Insert the Motion Utilities and D...

Page 31: ...ass and treble settings for multimedia applications such as a CD player DVD or sound recorder Volume Control Options set Playback and Recording for the selected device Microphone The two microphones contain Array Processing or beam forming software Removes all sound outside an adjustable acceptance angle Noise Suppression Removes background and ambient noise Acoustic Echo Cancellation Removes echo...

Page 32: ... Video Controller that can mirror the Tablet PC display or extend it to a second monitor or external device such as a data projector Available Settings Mirror Desktop Clones duplicate the Tablet PC display on another monitor or projector Extend Desktop Projects the display to an other monitor enlarge overall desktop work space Power Management Displays and selects Power Schemes and Power Button op...

Page 33: ...pplications ordered separately Otherwise your text will be transferred to the Text Preview area if it is open but not to another application since none is available to accept the input If the text preview window is not open your text will disappear from the display after a few seconds NOTE For security and accuracy when entering passwords or other confidential text we recommend that you use the so...

Page 34: ...your Tablet PC you must initialize Windows XP The steps for initializing the software are described in the following sections Required Information Computer name you can create this yourself or obtain one from your system administrator this should be a unique name Optional Connections Equipment and Information Internet access Motion AC Power Adapter Administrative password Description of your compu...

Page 35: ...ique name you make up 12 Optional Type in a description of your computer Select Next 13 When asked what your Administrator password is enter a password of your choice or one that was assigned to you This will be the pass word for the Administrator account on your Tablet PC 14 Select Next 15 Optional Type in the domain name from your network Administra tor If you do not have a domain name tap Next ...

Page 36: ... Fingerprint reader although visible is not active until you enroll with OmniPass For enrollment information and information about setting up a Windows password for your user account see the section About the OmniPass Password Management System in this chapter For OmniPass Help right click the OmniPass key icon in system tray and select Help If the key icon does not appear you may need to reboot y...

Page 37: ...n the following sections you will be instructed to open the Motion Dashboard To do this press Hot Key 1 see Table 2 2 in Chapter 2 of this User Guide on the Tablet PC front panel You can also access Dashboard by first selecting Start All Programs Motion Resources Dashboard The Motion Dashboard offers many Tablet PC functions in a convenient location CONSERVING POWER WITH STAND BY OR HIBERNATE MODE...

Page 38: ... down arrow by the Pwr Button 3 From the drop down menu select Stand by or Hibernate as desired 4 Select OK Restarting from Stand by or Hibernate Modes To restart from Stand by or Hibernate briefly slide the Power switch until the Tablet PC display turns on Tap your user name to resume work OPERATING THE MOTION DIGITIZER PEN The Motion digitizer pen contains internal electronics that let you enter...

Page 39: ... and Pen Settings icon in the System Tray located in the lower right hand corner of the display window This opens the Tablet and Pen Settings window NOTE This icon may be hidden in the System Tray Tap the System Tray left arrow to open all hidden icons 2 Tap Calibrate while holding the pen in a normal writing manner 3 Carefully tap the pen point pre cisely in the center of each of the four calibra...

Page 40: ...the position of the pointer not where you touch the pen to the display CAUTION Do not write on the Tablet PC display with ink pens or other sharp objects that could damage it Do not use permanent markers that may damage the display A comparison of the pen and mouse operations is made below Ending Accidental Right Clicks If you find that you accidentally press the pen button when you write you may ...

Page 41: ...t Panel Tools menu then select Help Help Topics Under Tips and Tricks select Tips for entering text You will find a Gesture reference Open the Tablet PC Input Panel Holding the tip of the pen above the screen quickly move the pointer back and forth several times Backspace erase the previous character Quickly draw a right to left line on the display surface Erase Draw a short wide Z from left to ri...

Page 42: ...l messages 1 Open the Tablet PC Input Panel by tapping the icon shown here 2 With another application active such as a password entry field a Journal document or Outlook write or type the desired entry on the Input Panel window 3 By default after a short delay your handwriting or typing will be automatically sent to the active program HINTS FOR WORKING WITH THE INPUT PANEL Here are some other hint...

Page 43: ...m the Tools Options menu from 1 4 second to 10 seconds Sending as Ink Handwriting and Drawings from the Input Panel To transfer ink input to another application 1 Open the Tablet PC Input Panel 2 Close the Text Preview window by deselecting it in Tools 3 Open an application such as Notepad Wordpad or Microsoft Word or any Microsoft Office application NOTE Without a second application open to accep...

Page 44: ... PC 2 Tap Print 3 Select the Journal Note Writer as the printer 4 Tap Print 5 On the Save As screen type in a name for the document 6 Tap Save By default this saves your document as a Windows Jour nal template JNT file to My Documents My Notes NOTE Windows Journal may take a few minutes to save but even multi page documents will convert to a Journal Note Writer file 7 If Windows Journal does not o...

Page 45: ...cated at the bottom right of the display window Or go to the Control Panel and select the Tablet and Pen Settings icon 2 From the Tablet and Pen Settings window select the Display tab 3 Tap the down arrow next to Orientation 4 Select the desired orientation Primary landscape Primary portrait Secondary Landscape Secondary portrait CUSTOMIZING BUTTONS You can customize the Tablet PC buttons so they ...

Page 46: ...ou want to repro gram The button being programmed turns red 4 Select Change 5 On the Change Button Functions window tap the down arrow beside Action for a selection list 6 Select a new action from the list NOTE For some actions you only need to select the actions to change the button property For others such as to launch a program you must browse and find the program or to set up a key combination...

Page 47: ...ed level The system will keep the same brightness level at all times that is it will not adjust the display brightness in changing ambient lighting This may sacrifice viewabil ity NOTE In low light conditions the Fixed brightness setting may keep the display brighter than is needed for viewability Keeping the brightness always at the same level may also use more battery power than necessary SETTIN...

Page 48: ...Power from the Power Meter Right click on the Power Battery icon in the System Tray located in the lower right hand corner of the display window only visible if you are running on the battery Tap Adjust Power Properties Select the Power Meter tab to see the remaining power From the Windows Control Panel Classic view double click Power Options Or Category View double click Performance and Mainte na...

Page 49: ...full charge The Battery Status LED is amber while the battery is charging and changes to green when fully charged WARNING To avoid injury be sure to stay within the recommended temperature range when charging the battery Wait until it cools to room temperature before recharging or replacing it with another battery See the documentation that came with the battery charger for more information To cha...

Page 50: ... Insert the new battery until you hear the latch click which ensures the new battery is correctly seated CAUTION To avoid damage to the Tablet PC install only Motion Computing batteries which are specially designed for the Tablet PC DISPOSING OF USED BATTERIES The Tablet PC contains a lithium ion Li ion battery that should be disposed of at a hazardous materials recycling center when it is no long...

Page 51: ...ks turn off your Tablet PC unplug the AC power connection and remove the battery Ground yourself by touching a grounded conductive surface such as a device or appliance with a grounded three pronged plug Avoid touching the pins and leads on the memory module and the internal circuitry of the Tablet PC 1 After you disconnect power unscrew the L shaped cover from the bottom of the Tablet PC 2 If you...

Page 52: ... any special software drivers to operate as a standard CDROM device Software for the DVD CDRW Combo drive Requires CD writing software to write onto a CDR RW disc for CD authoring While Microsoft Windows XP includes CD writing features and may be sufficient for your needs the additional CD writing software provided with the drive contains advanced features beyond those offered by Windows XP In add...

Page 53: ...ojector and search for a driver 3 If necessary install the driver from the CD supplied by the monitor s manufacturer Setting Up a Mirrored Desktop Use this feature to connect an external projector for presentations Mirrored Desktop Example 1 Word Documents 2 Tablet PC 3 External Monitor NOTE The resolution and orientation of the external monitor will be the same as the Tablet PC display a Open the...

Page 54: ...the bottom right of the Tablet PC display or found in the Windows Control Panel to open the Extreme Graphics pop up menu SETTING UP A WIRELESS CONNECTION Wireless network access points are available in airports public businesses such as coffee shops as well as in private companies With the proper hardware you can set up a wireless access point at home Each access point may provide various levels o...

Page 55: ... of the wireless connection NOTE To complete the wireless connection you may need to enable Wired Equivalent Privacy WEP Extensible Authentication Protocol EAP or other settings before the wireless network will connect This may require you to add a network name SSID and Network key and or to authenticate access by password or other means In a corporate wireless network contact your System Administ...

Page 56: ...ooth audio support for the M1400 Tablet PC is currently based on Bluetooth technology that has not yet been fully developed for speech recognition Therefore for speech recognition we recommend that you do not use a wireless Bluetooth headset Because Bluetooth is a relatively new technology some cross device compatibility issues may occur If you are having problems with interop erability of Bluetoo...

Page 57: ... the device or keyboard keys to put them in the discoverable mode For example the mouse in this example requires pressing the Connect Channel button on the bottom of the mouse while a Bluetooth keyboard may require pressing a key sequence on the keyboard or an On Off or reset button 3 Start the Bluetooth device interface by double tapping the My Bluetooth Places icon in the System Tray or in the S...

Page 58: ...ce are new or fully charged and are installed correctly Be sure the device is in discoverable mode Read the instructions that came with the device or visit the device manufacturer s website for information and for other troubleshooting tips Perform the steps that put the device in discoverable mode Check to see if other Bluetooth devices are in range and can be discovered by tapping My Bluetooth P...

Page 59: ... following steps describe how to pair a Bluetooth keyboard but are similar for other Bluetooth devices 1 Repeat Steps 1 10 in the Set Up a Device section for this device Bluetooth keyboard 2 Highlight the device in the Entire Bluetooth Neighborhood window In this example a BT keyboard 3 Right click on the device and tap Pair Device from the pop up menu or tap Establish Pairing in the Bluetooth Tas...

Page 60: ... a voice noisy environment such as in a meeting or for dictation or Internet phone use for Voice over IP VoIP 1 Open the Motion Dashboard 2 Under Microphone tap Narrow Focus The microphone now has a narrow angle of accep tance that focuses on a spot near the center of the display when the Tablet PC is in an upright viewing position To change the microphone focus for dictation or VoIP NOTE Set the ...

Page 61: ...ngeably by microphones or headsets To configure the jacks 1 Tap the Universal Jacks icon in the System Tray on the Tablet PC dis play The Sigmatel Controls menu appears 2 Set the desired options SETTING UP SPEECH RECOGNITION FOR DICTATION To set up speech recognition for dictation 1 Tap the Tablet PC Input Panel icon on the menu bar at the bottom of the Tablet PC display The Tablet PC Input Panel ...

Page 62: ...NG A SCREEN RESOLUTION SCHEME FOR AN EXTERNAL MONITOR OR SIMILAR DEVICE To create a special screen resolution scheme 1 Tap the Properties button under External Display on the Motion Dashboard Or the Intel R Extreme Graphics icon in the System Tray located at the bottom right corner of the display Then select Graphics Options Graphics Properties 2 From the Intel R 82852 82855 GM GME Graphics Contro...

Page 63: ...files or go to the manufacturer s website for additional information Optional If you need to set up a windows user account and password NOTE You may want to contact your System Administrator to see if you already have a Windows user account and password set up on your system When your Tablet PC starts the first time you will see an OmniPass logon window next to the Windows logon If you want to sta...

Page 64: ...tures For a list of OmniPass advanced features see the section Advanced Fingerprint Reader Set Up in this chapter Enrolling with OmniPass 1 Tap start All Programs Sof tex OmniPass Enrollment Wiz ard 2 From the enrollment window tap Enroll 3 Type in the user name domain and the password if you have one set up you want to use for this OmniPass account 4 Tap Next Enrolling a Fingerprint with OmniPass...

Page 65: ...or again 8 After the first scan is successful OmniPass prompts you to scan your fingerprint two more times Wait until the green fingerprint disappears from the display and the fingerprint area is empty before swiping our finger again HINTS FOR SUCCESSFUL FINGERPRINT CAPTURES When scanning press hard enough to fully contact both the drive ring and the sensor Rub your fingers together to stimulate t...

Page 66: ...ond fingerprint tap Yes 12 Repeat Steps 7 9 to enroll a second fin gerprint IMPORTANT We recommend that you enroll a second fingerprint A finger injury could prevent an authorization and block access to your accounts 13 Advanced options When you finish fingerprint enrollment the Set Authentication Rules window appears Leave these unchecked the default For more informa tion see the OmniPass Help 14...

Page 67: ...s Control Center Here is an overview of these features User Management Adding and removing users User Settings Audio Taskbar Tips and Enrollment which includes set ting up authentication rules for Win dows and OmniPass logons password replacement in applications and web sites user management encryption decryption of files and folders System Settings Setting startup options Enabling Strong Logon Se...

Page 68: ...indows Operating System Password You can set up a Windows operating system password through the Windows Control Panel User Accounts Setting the BIOS Passwords CAUTION We strongly recommend that you write down your password s and keep it in a location that is appropriate to your work environment If you enter a wrong BIOS System password several times you will be locked out of the system If you beco...

Page 69: ...sword on boot until Enabled is highlighted You will not be prompted to type in another password because Password on boot uses the System password NOTE You cannot set up Password on boot until you set up a System password 10 If you have finished setting up a password tap Exit or press the Esc key on the Tablet PC to exit the PhoenixBIOS Setup Utility 11 When you exit you are prompted to select from...

Page 70: ...et PC off then back on and try this step again 3 From the PhoenixBIOS Setup Utility tap Security on the menu bar If you have rebooted you will be prompted to enter the password s you have set up 4 To clear the System and Password on boot passwords double tap Enter next to Set System Password 5 Type in the Current Password 6 Leave the space blank next to Enter New Password 7 Tap Enter 8 Leave the s...

Page 71: ...touching a grounded conductive surface such as a device or appliance with a grounded three pronged plug Avoid touching the pins and leads on the memory and the internal circuitry of the Tablet PC See the section Adding Memory in this chapter for more information about replacing or adding memory modules When storing the Tablet PC for an extended period of time unplug AC power and remove the battery...

Page 72: ... the cleaning cloth provided with your unit Also change pen tips regularly especially if you drop the pen onto a rough surface that could damage the tip or embed debris in it Damaged pen tips can scratch the display Ordering New Pens To order additional pens visit the Motion Computing website at www motioncomputing com accessories TRAVELING WITH YOUR TABLET PC Here are some tips for traveling with...

Page 73: ...o two spare batteries in carry on luggage in addition to the one in your Tablet PC Transporting batteries in checked baggage or transporting more than two spare batteries is a violation of transportation regulations Other Travel Hints Before extended use in the field or long trips away from AC power adjust the Power properties to maximize battery conservation Right click the Power Battery icon in ...

Page 74: ...ngaged Slide and hold the Power switch for at least a half second but no more than three seconds Fully discharged battery or no battery and no AC power Connect the AC adapter to operate the Tablet PC and charge the battery The Tablet PC won t shut down An application has locked up the Tablet PC Press the Security button to start Windows Task Manager and close the application Slide and hold the Pow...

Page 75: ...ting less than three hours after a full charge Accessory devices such as a DVD player and applications that make heavy use of the hard drive drain the battery more quickly Use AC power when possible and or turn off the accessory devices The battery is weakening or defective All batteries weaken in time but if a new battery is needed contact your reseller or Motion Computing about replacing it DISP...

Page 76: ...n t have an application or word processing program open to which the Input Panel can send the ink message Either open the Text Preview window from the Tools menu on the Input Panel or open a word processing program such as Microsoft Word Notepad or Wordpad The Motion Digitizer Pen tip doesn t line up with the arrow cursor when I tap on the screen The pen and display need recalibrating Double tap t...

Page 77: ...nd re insert it with the label side up The device is not supported Check Windows XP compatibility The system doesn t recognize a USB or IEEE 1394 device Windows XP may take a short time to recognize the device Wait until Windows XP recognizes the device The accessory isn t connected to the Tablet PC correctly Check the connection cable and be sure it is inserted into the correct port on the Tablet...

Page 78: ... and time even after I reset it Wrong time zone is selected Check that the time zone is correct and reset it as needed The system memory battery on the mainboard may need to be replaced Contact your Motion Computing Reseller or Motion Computing Support at www motioncomputing com support The system seems to be operating more slowly than usual The hard disk drive is full or nearly full Run the Disk ...

Page 79: ...he Tablet PC need for use in another country Just an outlet adapter which you can find in airports and travel stores The AC adapter will adjust automatically to different voltages when plugged into the correct location appropriate power adapter What s the best way to clean the display screen To clean the display screen wipe it with a soft cloth like the one supplied onto which you have sprayed a w...

Page 80: ...er of the display window which opens the Settings window You can change handedness as well as the location of the menus Then recalibrate the Pen MOTION WARRANTIES Standard and Extended Warranty and Insurance Programs Motion Computing currently provides limited warranties on Motion products and accessories See the Warranty packaged with your Motion product or accessory or visit our website at www m...

Page 81: ...upport Motion Computing M1400 Tablet PC User Guide viii RMA Process Warranty Service To request warranty service contact Motion Technical Support at www motioncomputing com Under Support you will find instructions for warranty service ...

Page 82: ... 5 Primary function Rotate display secondary function Input Panel programmable Button 6 Security Ctrl Alt Del non programmable PC Card Controller Texas Instruments PCI 1410 cardbus PCMCIA card slot Single Type II PCMCIA cardbus slot PC Audio Two built in speakers and two built in microphones SigmaTel 9758 audio codec Displays 12 1 XGA TFT LCD 1024 x 768 Optional View Anywhere Display featuring red...

Page 83: ...int sensor software customer support tools online documentation drivers BIOS Flash BIOS ROM password protection for the system and Hard Disk Drive ACPI 1 1 compliant Pen Button based setup utility Environment Operating Temperature 5oC to 35oC 41F to 95oF Storage Temperature 20o C to 60o C 4F to 140o F Humidity 10 to 90 without condensation Operating Altitude 0 to 10 000 feet Storage Altitude 0 to ...

Page 84: ...ed plug Avoid touching the pins and leads on the memory module and the internal circuitry of the Tablet PC 1 Disconnect the Tablet PC from AC power and remove the battery 2 Remove the two small Phillips head screws securing the L shaped cover from the bottom of the Tablet PC 3 If you are replacing an existing wireless card and not just installing a card in an empty slot Release the two clips on ea...

Page 85: ...blet PC to the RF MAIN terminal of the mini PCI card 8 Connect the black antenna on the Tablet PC to the RF AUX auxiliary terminal of the mini PCI card 9 Replace the cover on the bottom of the Tablet PC reinsert the screws and tighten them 10 Reinsert the battery and connect to AC power then power up the Tablet PC RF MAIN RF AUX ...

Page 86: ...ng the charge 42 transporting 67 battery status 14 battery status gauge 11 15 beam forming software 16 24 BIOS accessing 63 64 exiting 63 Bluetooth connection tips 53 discovery 51 distance 49 FAA regulations 48 HID 50 pairing 51 pin code 52 setup wizard 50 troubleshooting 51 unpairing 53 button functions Alt Tab 13 Tablet PC Input Panel 13 Buttons changing defaults 39 Escape button 13 Function but...

Page 87: ...Hard Drive LED 14 Hardtop Cover 20 65 Hardtop keyboard 19 HDD password 62 headphone 11 hibernate power management 43 hibernation definition of 30 exiting 31 when to use 30 hints battery 43 44 power management 43 44 wireless 20 Hot Key 2 Orientation 13 38 Hot Keys 39 Human Interface Device HID 50 I I O 2 Inkball 5 Intel Extreme Graphics 46 Internet initializing in Windows XP 27 K keyboard 19 L LEDs...

Page 88: ...ating system 62 64 Password on boot 63 password management system 57 removing 64 PBX 13 PC card PC card slot 11 15 16 pen and mouse 33 backspace gesture 34 button 31 calibrating 12 32 care 33 66 description 8 double tap 31 electronics 66 function button 32 gestures 34 ordering 66 overview 31 pen tether anchor 11 pointer 33 press and hold 32 replacing pin tips 66 right click 31 select highlight 32 ...

Page 89: ...ablet PC Tutorials 5 Take a Tour of Windows XP 6 Task Manager 13 temperature 65 throughput 13 touchpad 19 scroll zone 19 train 24 54 travel adjusting power settings 67 international 67 wireless on airplanes 67 tutorials Tablet PC 5 U Ultra Low Voltage ULV 1 user account Windows 28 Universal Audio Jacks 50 V VGA 46 video mode 56 View Anywhere display 1 9 voice commands 26 voice notes 38 Voice over ...

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