Chapter 4
Troubleshooting and FAQs
Troubleshooting 68
I changed my SIM card and now I can’t connect to my mobile broadband network
•
After inserting a SIM card, the Motion Connection Manager must be restarted. From the
Windows® notification area, tap the Motion Connection Manager icon
and tap
Exit
.
Restart the Connection Manager and from the Windows® Start menu, select
All
Programs > Motion Computing
>
MotionCM
.
The GPS doesn’t work
•
The GPS receiver is only available if you purchased your CL910 with the optional Mobile
Broadband with GPS module.
•
Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open
Motion
Dashboard
, tap
Wireless
, and tap the checkbox next to
Enable Mobile Broadband with
GPS
.
•
The GPS navigation or mapping application you’re using must be NMEA compatible or
compatible with the NMEA specification.
My GPS isn’t working properly
•
Mobile Broadband with GPS must be enabled from the Motion Dashboard. Open
Motion
Dashboard
, tap
Wireless
and tap the checkbox next to
Enable Mobile Broadband with
GPS
.
•
If performance is slow, you may be blocking the GPS antenna, which is located on the
right side of the tablet as shown below.
Audio issues
No sound is coming from the built-in speaker
•
Ensure that nothing is connected to the audio in/out jack. Connecting headphones or
external speakers disables the built-in speaker.
•
The volume may be set too low or muted. You can use Motion Dashboard to increase the
volume or turn mute off. Open
Motion Dashboard
, then tap
Audio
and move the slider
to the desired volume.
No sound is coming from the built-in speaker or external speakers
•
The volume may be set too low or muted. You can use Motion Dashboard to increase the
volume or turn mute off. Open
Motion Dashboard
, then tap
Audio
and move the slider
to the desired volume.
•
The integrated audio components may have been overwritten. If you install a third-party
audio device (such as a USB or Bluetooth device), the integrated audio may stop
working. If this happens, reinstall the audio drivers. After you install these, if you still have
problems recording, contact your system administrator or service provider.
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