Monaco Monarch 2000, Service Manual, Page: 6 / 123

Monaco Consumer Affairs Department
606 Nelson’s Parkway
Wakarusa, Indiana 46573
1-877-466-6226
Reporting Safety Defects
If you believe that your motor home has a defect which could cause a crash or
could cause injury or death, you should immediately inform the National Highway Traffic
Safety Administration (NHTSA) in addition to notifying Monaco. If NHTSA receives simi-
lar complaints, it may open an investigation, and if it finds that a safety defect exists in
a group of motor homes, it may order a recall or remedy campaign. However, NHTSA can-
not become involved in individual problems between you, your dealer or Monaco. To con-
tact NHTSA you may either call the Auto Safety Hot line toll-free at 1-800-424-9393 (or
366-0123 in Washington DC area) or write to:
NHTSA
400 Seventh Street
US Department of Transportation
Washington, DC 20590
Taking Delivery
Your motor home has been inspected by factory personnel throughout the manu-
facturing process. Your dealer performs additional pre-delivery inspections and system
checks. Your dealer will also help you understand the limited warranty and complete any
necessary forms.
Dealer Responsibilities Include:
1. A customer orientation to the motor home, its systems and components,
including their operation.
2. Ensuring the customer receives a complete Owner’s Packet with warranty cards
and registrations for the motor home and separately warranted products including
detailed operating and maintenance instructions.
3. Reviewing limited warranty provisions with the customer stressing the impor-
tance of mailing warranty cards and registrations to the manufacturers within the pre-
scribed time limit to avoid loss of warranty coverage. Assisting the customer in complet-
Monarch
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arranty & Information
arranty & Information
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