Monaco Monarch 2000, Service Manual, Page: 17 / 123

obtained from Monaco by contacting it at the address listed below. You must deliver the
motorhome to an authorized service center within a reasonable time after discovery of the
defect and in no event after the expiration of the appropriated warranty period. Warranty
Service can only be obtained at Monaco’s authorized dealers and service centers. No
other claims will be honored.
You must request that Monaco be consulted BEFORE work commences to avoid possi-
ble delay and reduction of reimbursement request and you must present your owner
identification card to the Service Manager.
All request for reimbursement for warranty service must be received by Monaco on a
Warranty Reimbursement Form with evidence of the charges and the work performed at
the address noted below within 60 days of the date the services were performed. If you
cannot obtain satisfactory Warranty Service from authorized dealers or service centers,
or if a substantial defect has not been resolved after the second repair attempt, you must
contact Monaco in writing immediately to seek a satisfactory resolution of the situation.
Written notice to a dealer or authorized or unauthorized repair facility shall not consti-
tute written notice to Monaco of a continuing problem or unsatisfactory warranty serv-
ice.
As a goodwill gesture, and without any legal obligation to do so, Monaco often provides
reasonable assistance to the original consumer purchaser in contacting the manufactur-
ers of components not warranted by Monaco if the original consumer purchaser believes
such components to be defective. The original consumer purchaser may request such
assistance by contacting Monaco’s Warranty Department listed below.
As a goodwill gesture and solely to assist the purchaser who does not desire to take the
motorhome to an authorized repair facility, Monaco may also refer you to an unautho-
rized repair facility, and may pay for a repair. Whether or not Monaco pays for such
repair efforts shall not constitute a repair attempt by an authorized repair facility or
Monaco.
PAYMENT FOR SERVICE:
Request for warranty payments must be received by Monaco within 60 days of service
rendered. Request for reimbursement submitted beyond 60 days will not be paid.
AUTHORITY TO ENLARGE WARRANTY:
No person, dealer or repair agent has authority to enlarge, amend or modify this war-
ranty. This Warranty gives only those legal rights specifically enumerated herein. You
may have other legal rights which vary from state to state.
Continued
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arranty & Information
arranty & Information
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