Monaco DIPLOMAT 2004, Owner'S Manual

Page: 11 / 446

11
WARRANTY
DIPLOMAT 2004
Warrantor may use new and/or remanufactured parts and/or components
of substantially equal quality to complete any repairs.
Defect and/or damage to the Roadmaster Chassis may occur during
manufacture at the factory, during delivery of the motorhome to the selling
dealer or on the selling dealer's lot. Normally, any factory defect or damage
is detected and corrected at the factory or by the selling dealer during the
inspection process performed by the Warrantor and the selling dealer. If,
however, you discover any such defect or damage when you take delivery of
the Roadmaster Chassis, you must notify your dealer or Warrantor within
five days of the date of purchase to have repairs performed to any such
defect at no cost to you as provided by this Limited Warranty.
If either three or more unsuccessful repair attempts have been made to
correct any covered defect that you believe substantially impairs the value,
use or safety of your motorhome or repairs to any covered defect(s), which
you believe substantially impairs the value, use or safety of your motorhome,
have taken 30 or more days to complete, you must, to the extent permitted by
law, notify Warrantor directly in writing of the failure to
successfully repair the defect(s) so that Warrantor can become directly
involved in exercising a final repair attempt for the purpose of performing a
successful repair to the identified defect(s).
For warranty service simply contact one of Warrantor's authorized service
centers for an appointment, then deliver your Roadmaster Chassis (at your
expense) to the service center. If you need assistance in locating an
authorized warranty service facility, contact:
Warrantor's Warranty Department
1-877-466-6226
91320 Coburg Industrial Way
Coburg, Oregon 97408
In the event the Roadmaster Chassis is inoperative due to malfunction of
a warranted part, Warrantor shall pay the cost of having the Roadmaster
Chassis that the motorhome is mounted upon towed to the nearest authorized
repair facility provided you notify Warrantor prior to incurring the towing
charges to receive directions to the nearest repair facility.
Because Warrantor does not control the scheduling of service work by its
authorized servicing dealers, you may encounter some delay in scheduling
and/or in the completion of the repairs.
How to Get Service