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Mobeye ThermoGuard CM2200, User Manual

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Mobeye ThermoGuard CM2200 User Manual Download Page 27

26 

7.  TECHNICAL MESSAGES AND STATUS FEEDBACK 

Technical messages 

In the event of technical issues the administrator receives an SMS message. Possible 
technical messages are: 
 

Message  

Reason  

Low batteries, external power 
supply OK 

Power is available, batteries need to be 
replaced. 

No external power supply, 
batteries OK 

No external power supply, batteries are able to 
take over operation in low power mode. 

Low batteries, no external 
power supply 

No external power supply, batteries need to be 
replaced. 

External power supply OK, 
batteries OK 

The external power is restored (or the adapter 
is plugged in a socket), batteries do not need 
to be replaced. 

(delayed message) 

If (delayed message) is added to the SMS text 
messages,  the  message 

couldn’t  be  sent 

earlier,  due  to  a  SIM  card  failure  or  GSM 
network failure.  

 
When receiving one of the above mentioned technical messages, please take 
appropriate action as soon as possible. During the battery replacement, the SIM card 
does not have to be removed.  
 

Summary of Contents for ThermoGuard CM2200

Page 1: ...USER MANUAL Mobeye ThermoGuard CM2200 SW version 4 n ...

Page 2: ......

Page 3: ...isture heat and water splashing Not intended for external use The guidelines for the battery usage must be regarded Do not expose the device to strong vibrations Do not let it fall from height Do not use in an environment where any inflammable gases vapors or dust are present or could be present Repair of the device may only be carried out by people trained for Mobeye repair If the device must be ...

Page 4: ... 10 4 Configuration 12 4 1 Program mode 12 4 2 The security code 13 4 3 Programming the settings by SMS 13 4 4 List of SMS commands for configuration 14 5 Possible settings 16 5 1 Phone numbers 16 5 2 Set a minimum and or maximum temperature limit 16 5 3 Identification text 17 5 4 Alarm texts 17 5 5 SMS on off 17 5 6 Call on off 18 5 7 Temperature delay time 18 5 8 Alarm delay time 18 5 9 Input ty...

Page 5: ...4 5 18 Test message 22 5 19 System reset 23 6 Request list of the status settings and signal strength 24 7 Technical messages and status feedback 26 8 Mobeye Internet Portal 28 ...

Page 6: ... sensor the Mobeye ThermoGuard sends an alarm SMS text message and calls the phone numbers programmed in by the user When the temperature sensor is removed the Mobeye ThermoGuard sends an SMS text message to the administrator first telephone number containing the text Temperature sensor not connected When the batteries need to be replaced the Mobeye ThermoGuard sends a battery low SMS text message...

Page 7: ...ese steps the module will be operational 2 1 INSERT A SIM CARD Open the enclosure by removing the 4 screws and insert a SIM card into the module Push the black cover slightly outward to open the holder Before installing the SIM card should have PIN code 0000 or PIN code removed A PIN code can be changed or removed by putting the SIM card in to any mobile phone and entering the security menu NB Mak...

Page 8: ...d red Within 10 30 seconds the connection is established and the status LED starts flashing 1 sec on 1 sec off or stays on continuously in case the first telephone number has been configured The Mobeye ThermoGuard returns to the program mode by pressing the on off button for 5 seconds until the LED starts flashing red green Once it has GSM connection it will be flashing again or stays on continuou...

Page 9: ...he administrator will receive a confirmation SMS text message including the security code This code is needed to program the other settings in the unit NB For this way of programming the number recognition in the administrator s phone must be on To program or change the administrators number by SMS command please refer to 4 2 2 6 PROGRAM THRESHOLD VALUES FOR THE INPUTS A separate high and or low t...

Page 10: ...e Mobeye ThermoGuard Press the on off button at the upper side for 1 second The green LED blinks once every 3 seconds battery powered or stays on continuously in case of an external power supply 2 8 CONFIRMATION OF THE ALARM MESSAGE When the system is triggered it will send alarm notifications First an SMS text message is sent to all programmed alarm numbers followed by a phone call When you pick ...

Page 11: ...nly establishes network connection when it needs to send an alarm notification test message or low battery alert Connect the external power adapter or any other regulated 12VDC power supply to the power input of the connector press on the green pins to connect the wires V black lead with white stripe to Ground black lead to 3 2 USE OF THE INPUTS It is possible to connect two external sensors to th...

Page 12: ...t this to input 2 As default the inputs are programmed as Normally Open NO contacts This means the inputs are triggered if the input is closed for at least 1 second In case the contact is Normally Closed NC please refer to paragraph 5 8 If you require the sensor to be activated for a shorter or longer period before triggering an alarm please refer to 5 8 ...

Page 13: ...ds until the LED starts flashing red and green Alternatively the program mode can be accessed by re inserting the batteries First the GSM module establishes network connection During this time the LED flashes green red Normally this takes 10 30 seconds Once the connection is established the status LED starts flashing 1 sec on 1 sec off or stays on continuously in case the first telephone number ha...

Page 14: ...n SMS text message with the security code and the command 3 The green LED blinks 3 times to indicate the successful configuration In case of an incorrect command the red LED flashes 5 times SMS messages have the following content CODE COMMAND OPTION Do not forget the space character between security code and command The commands are case insensitive Several commands may be combined in one SMS mess...

Page 15: ...N1 NO NC NO Input type input 2 TYPEIN2 NO NC NO Delay temperature sensor DELAYTEMP 000 999 min 0 Temperature calibration TOFFSET1 TOFFSET2 5 0 5 0 ºC 0 Unit of temperature TEMPUNIT C F C Delay on input 1 DELAY1 0 999 sec 1 Delay on input 2 DELAY2 0 999 sec 1 Inactive time input 1 INACTIVEIN1 0 60 min 0 Inactive time input 2 INACTIVEIN2 0 60 min 0 Alarm repeat time REPEAT 0 999 min 0 Text at too lo...

Page 16: ...yyyymmdd Empty Arming time TIMEARM1 hhmm Empty Disarming time TIMEDISARM1 hhmm Empty 2nd arming time TIMEARM2 hhmm Empty 2nd disarming time TIMEDISARM2 hhmm Empty Assigning times 1 DAYS1 1234567 Empty Assigning times 2 DAYS2 1234567 Empty Use of on off button BUTTONLOCK ON button locked OFF unlocked OFF Interval test SMS TEST 0 30 days 0 Time test message TESTTIME hhmm Examples Set phone number 1 ...

Page 17: ...nd TEL5 For foreign numbers start with followed by the country code depending on the country leave out the zero for the local area code example 1111 TEL1 447123456789 To delete telephone numbers SMS command delete 1st telephone number DEL1 example 1111 DEL1 similar for DEL2 DEL3 DEL4 and DEL5 5 2 SET A MINIMUM AND OR MAXIMUM TEMPERATURE LIMIT A separate high and or low limit for the temperatures c...

Page 18: ...temperature alarm Temperature 1 too low Text 2 high temperature alarm Temperature 1 too high Text 3 temperature restored Temperature 1 OK Text 4 input 1 Alarm 1 Text 5 input 2 Alarm 2 Text 6 power failure Power failure Text 7 power restoration Power restored SMS command text low temperature alarm TEXT1 SMS command text high temperature alarm TEXT2 Similar for TEXT3 TEXT7 example 1111 TEXT1 freezer...

Page 19: ...and 999 minutes As default the temperature delay time is set to 0 minutes SMS command temperature delay time DELAYTEMP example 1111 DELAYTEMP 15 5 8 ALARM DELAY TIME The input delay time defines the time that the input is triggered before an alarm is initiated If the input returns to the non alarm status within the delay time no alarm is sent The time can be set between 0 and 999 seconds As defaul...

Page 20: ...n be set between 0 and 60 minutes As default the inactive time is set to 0 SMS command inactive time input 1 INACTIVEIN1 SMS command inactive time input 2 INACTIVEIN2 example 1111 INACTIVEIN2 45 5 11 ALARM REPEAT TIME In order to emphasize the urgency of the alarm messages all alarms can be repeated As long as the input has not returned to the inactive status the SMS alarm will be repeated after t...

Page 21: ...is sent The default setting for the power failure message is set to ALARM SMS command power failure message POWERMESSAGE ALARM or ALERT or OFF example 1111 POWERMESSAGE ALERT 5 14 UNIT OF TEMPERATURE The temperature can be programmed and displayed in degrees Celsius C or Fahrenheit F If the unit was set to F the temperature limits can be set between 30 F and 158 F As default this unit is set to C ...

Page 22: ...ome telecom providers offer this in the network which the Mobeye ThermoGuard synchronizes during start up and after sending test messages It is possible to set the time manually To view the clock time request a list of the settings by sending the command 1111 SET To set the actual date SMS command actual date DATE To set the actual time SMS command actual time TIME To set a daily arming scheme SMS...

Page 23: ...nintentionally In the buttonlock mode the button is still available to get in the program mode As default the buttonlock is OFF so the button can be used To disable the button the buttonlock needs to be switched to ON SMS command buttonlock BUTTTONLOCK example 1111 BUTTONLOCK ON 5 18 TEST MESSAGE The Mobeye ThermoGuard can send regular test SMS messages keep alive to the first phone number TEL1 to...

Page 24: ...hile reinserting the batteries Keep it pressed for about another 5 seconds 3 Release the button immediately after the LED starts to flash 4 If relevant connect the external power supply After a successful reset the status LED on the keypad will blink green to indicate that the module is not configured The security code is back to factory settings as well ...

Page 25: ... Mobeye ThermoGuard can be requested by sending an SMS message with the content without code STATUS REQUEST The status can be requested by sending following SMS text message The status includes the armed disarmed status status of the inputs power and batteries SMS command status request STATUS example 1111 STATUS LIST OF SETTINGS The settings can be requested by sending following SMS text message ...

Page 26: ... requested If the network is weak it is advised to use a SIM card of another network provider or an external GSM antenna a Mobeye accessory The GSM signal strength can be requested by sending following SMS text message SMS command request GSM signal NETWORK example 1111 NETWORK ...

Page 27: ...power mode Low batteries no external power supply No external power supply batteries need to be replaced External power supply OK batteries OK The external power is restored or the adapter is plugged in a socket batteries do not need to be replaced delayed message If delayed message is added to the SMS text messages the message couldn t be sent earlier due to a SIM card failure or GSM network fail...

Page 28: ...lishes network connection Wait until the network connection is established 2 flashes red every 3 seconds No GSM connection Try the SIM card in any mobile telephone replace SIM card using other telecom provider try the module at another location 3 flashes red every 3 seconds No valid SIM card or wrong PIN Try the SIM card in any mobile telephone remove PIN code check credit replace SIM card Blinkin...

Page 29: ... messages may be different from the receivers of technical messages Alarm phone calls will still be done directly from the Mobeye ThermoGuard 2 the name and location can be set in the portal This name is used in SMS and mail messages 3 the device settings can be programmed through the internet portal or via SMS command 4 once connected to the internet portal test messages keep alive will be sent r...

Page 30: ...mA stand by max ca 500 mA Dimensions 80 x 60 x 40 mm Ambient temperature 10 C until 50 C This manual is published by Mobeye All rights the translation included are reserved Any reproduction either photocopy microfilm or saved in an automated data dictionary only after written approval of the Publisher Reprinting even in summary is prohibited This user manual meets the technical requirements at the...

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