'21 • SRK-T-324
-
92
-
The air conditioner has stopped automatically.
Check the following:
・
Check if another user is operating.
・
Check that the timer is set.
・
Check if any abnormality occurred on the air conditioner.
When remote control is enabled, an e-mail is sent to the registered e-mail
address or displayed on the application.
Read the message and contact the service front center.
・
Check your home Internet connection. If there is no Internet connection
for 24 hours, the air conditioner is turned off.
In the alert list, some alerts are marked with an exclamation mark.
What does it mean?
It indicates an unread alert. Please read it.
I forgot the e-mail address and password registered with my account.
For the e-mail address, check the address of the e-mail received from
"smartmair.com".
For the password, newly set the password via "If you forgot your password"
on the "Log in" screen.
I want to delete a registered air conditioner from the application.
To delete a registered air conditioner, press and hold down the icon of the
target air conditioner on the "Air Conditioner List" screen.
Can I perform allergen clear operation with a smartphone application?
No.
I changed my address. Do I need to make the settings again?
If your wireless LAN access point has not changed, resetting is
unnecessary.
However, make sure that the wireless LAN interface communicates
normally with the wireless LAN access point.
I accidentally initialized the wireless LAN interface. What should I do?
Establish connection to your wireless LAN access point according to the
manual. If you are using "Home restricted mode," delete the
air-conditioner from the Air Conditioner List, and register it again by clicking
the "Find unregistered air conditioners" button.
