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Usage fee
Is it free to download and use the application?
The use of the application is free of charge.
* Separate communication fees are required when downloading the
application and accessing the server.
Usage conditions
How can I install the application?
Install the application as shown in the table below.
Can I remotely operate any of Mitsubishi Heavy Industries
Thermal Systems' air conditioners?
You can operate products manufactured in 2010 or later excluding the
housing series. Optional parts and construction by an authorized dealer are
required separately. For details, consult the sales outlet for the product.
Can I use the application to do what I can do with the remote control?
The operable functions of the smartphone differs from that of the remote
control. You cannot operate some of functions with the application.
Can I use the application in an environment with no Internet connection?
Yes. Note that a wireless LAN router* is required additionally.
In this case, you cannot operate an air conditioner while on the go.
You can operate it only at home.
* A wireless LAN router compatible with IEEE 802.11b, g,
or n (2.4 GHz band) is required.
Operation with a mobile Wi-Fi router is not guaranteed.
10. FAQ (Troubleshooting)