Mitel UC360 Administration Manual Download

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UC360 Administration Guide

Enable/Disable Connect to MBG

There is a connection between the UC360 and the Active Directory via the MiVoice Border
Gateway server for Mitel security purposes.

•

Select the

Connect to MBG

option to connect to the MiVoice Border Gateway server.

•

The MiVoice Border Gateway server IP address must be programmed. For more details,
see “UC360 Used as Teleworker” on page 56.

MBG configuration is required if using MBG. See the

MiVoice Business (MBG) On-line Help

LDAP Search Directory

The LDAP Search directory field can be programmed using LDAP attributes to search for the
specific directories or using wildcard * to search for all directories. See the examples below.

•

Search for the list in directory

UC360 Users

— Use ou=UC360 Users

•

Search for the list in directory

NA -> Users Accounts

— Use ou=User Accounts,ou=NA

•

Search for the list in all directories — Use *

Summary of Contents for UC360

Page 1: ...MITEL UC360 COLLABORATION POINT ADMINISTRATION GUIDE ...

Page 2: ...itions of it may be issued to incorporate such changes No part of this document can be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without written permission from Mitel Networks Corporation Trademarks Mitel UC360 are trademarks of Mitel Networks Corporation Adobe Acrobat Reader is a registered trademark of Adobe Systems Incorporated Other product ...

Page 3: ...n 5 Chapter 3 Recommended Configurations Recommended Configurations 3 Conference Room 3 Teleworker Home Office 3 Executive Office Side Table 3 Chapter 4 UC360 Configuration Introduction 7 Launching Settings 8 Advanced Settings 9 Configure System Settings 11 SIP Settings 12 Apps Settings 16 Network Settings 17 LDAP AD Settings 21 Dial Plan 25 Video Settings 27 RDP Settings 28 VNC Settings 29 Histor...

Page 4: ...56 Troubleshooting 59 Chapter 5 MCD Configuration for the UC360 Programming MCD for the UC360 63 User and Device Configuration 64 SIP Device Capabilities 68 Chapter 6 5000 CP Configuration for the UC360 5000 CP Configuration for the UC360 75 5000 System Programming 75 UC360 Programming 78 Appendix A ONVIF DEVICE MANAGER ONVIF Device Manager 81 Appendix B UC360 Web Server UC360 Web Server 89 Append...

Page 5: ...L Tags and Attributes 107 User Configuration 108 Country Variant 108 Certificate 108 LDAP Translation Plan Rules 109 Dial Plan Settings 109 Video Quality Settings 109 Timezone Values 109 Browser Bookmarks 113 Administrator Password 113 Appendix E Mass Deployment Configuration File Reference ...

Page 6: ...UC360 Administration Guide vi ...

Page 7: ...CHAPTER 1 UC360 NEW FEATURES ...

Page 8: ...UC360 Administration Guide 2 ...

Page 9: ...er already installed and Linux Unix computers can use the RemoteVNC application on the UC360 This app is turned off by default See VNC Settings on page 29 for more information Extension microphones enables the settings for an Extension Microphone Revolabs only if installed See Extension Microphone Settings on page 31 for more information UC360 Web Server enables a Remote Diagnostic Web Application...

Page 10: ...UC360 Administration Guide 4 ...

Page 11: ...CHAPTER 2 INTRODUCTION ...

Page 12: ...UC360 Administration Guide 2 ...

Page 13: ...touch display screen The LCD display has a resolution of 1024 x 600 and has a backlight with adjustable brightness It has a patented beam forming microphone array that delivers 360 audio clarity for all participants It automatically locates the talker in the room and attenuates background noise by adjusting the microphone sensitivity towards the current talker It provides visual indication of the ...

Page 14: ...product variants are described below These product names appear in the About information to differentiate the product variants The UC360 name has not changed UC360 Collaboration Point MiVoice Conference Unit The UC360 Collaboration Point provides basic Telephony and Conference features and applications HD audio with 4 party audio bridge 16 beam forming microphones In roompresentationdisplay MitelM...

Page 15: ... physically connect the UC360 Revolabs HD Dual Channel System Microphone Installation Guide provides in structions on how to install the Revolabs HD Single Dual Channel Wireless Microphone system It also provides guidelines on charging placing and using the extension micro phones on the UC360 UC360 Universal Camera Mount Installation Guide provides instructions on how to mount the UC360 universal ...

Page 16: ...UC360 Administration Guide 6 ...

Page 17: ...CHAPTER 3 RECOMMENDED CONFIGURATIONS ...

Page 18: ...UC360 Administration Guide 2 ...

Page 19: ...orker home office refer to the following information See the section UC360 Used as Teleworker on page 56 in this guide See the section Teleworker and Mitel Border Gateway Deployments in the UC360 Engineering Guidelines as well Bandwidth Requirements and MBG configuration Executive Office Side Table Ensure that the UC360 is set up in office mode by programming a personal ring group on the MCD Also ...

Page 20: ...ess the Superkey 2 Press Settings 3 Select the key you want to program 4 Scroll through the features list and select the Handoff feature and Save To handoff your desk phone to the UC360 1 Place an incoming call to the Desk phone extension Both the Desk phone and UC360 will ring 2 Answer from the Desk phone 3 Select the Handoff Key The UC360 will ring 4 Answer the UC360 The UC360 will then be conne...

Page 21: ...CHAPTER 4 UC360 CONFIGURATION ...

Page 22: ...UC360 Administration Guide 6 ...

Page 23: ... See Advanced Settings Password on page 32 Camera Settings See Camera Settings on page 33 Country Variant See Country Variant on page 40 Dialpad Settings See See Dialpad Settings on page 41 Backup Import Export See Backup Import Export on page 42 Upgrade System S W See Upgrade System Software on page 44 Debug Settings See Debug Settings on page 47 Web Server Settings See Web Server Settings on pag...

Page 24: ...Press to display the Menu bar 2 Press Settings The following screen is displayed Refer to the UC360 User Guide for details on adjusting the brightness cleaning the UC360 screen and unmounting media For Advanced settings see Advanced Settings on page 9 ...

Page 25: ...gs 1 From the Settings menu press Advanced The following screen is displayed 2 Enter the password The default password is admin It is highly recommended that you use a different password 3 Press OK The Advanced Settings screen is displayed ...

Page 26: ... Mitel customized Factory Data Reset window which requires confirmation before resetting the phone to factory data defaults See Factory Reset on page 50 You may cancel out of the Factory Data Reset at this screen in the standard way by using the Back key Reset to factory defaults allows the administrator access to the UC360 using the default password Once reset the software load reverts to the fac...

Page 27: ...AP AD Settings Dial Plan Settings Video Settings RDP Settings VNC Settings History Settings Extension Microphone Settings Advanced Settings Password Camera Settings Country Variant Dialpad Settings Backup Import Export Upgrade System S W Debug Settings Web Server Settings Reboot Factory Reset You can press the HOME key or the Back key twice to quit out of Settings and return to Conference app ...

Page 28: ...at cover the results of the interoperability tests and how the UC360 and Cloud services should be configured for successful interoperation For the complete list of devices that UC360 can interoperate with please refer to the Knowledge Base article called Mitel Technical Reference Guide Mitel Compatibility and Third Party Certification Reference Guide for Mitel Products 08 5159 00014 This Reference...

Page 29: ...ss the IP address IPv4 or the FQDN format address of the SIP server 2 Enter the Username the SIP user s ID It is typically the DN extension number assigned on the SIP server Authentication Under Authentication 1 Enter the login name typically the DN 2 Enter the password typically the DN Transport Three transport types are supported TLS enable TLS secure protocol TCP enable disable TCP protocol UDP...

Page 30: ...d drop to re order the codec list On a system software upgrade from an earlier version to Release 2 0 If the old H264 codec was disabled then both of the new video codecs will be disabled If the old H264 codec was enabled then the default configuration as described will be in effect The UC360 must be reset if the H 264 video codec is not enabled and has been enabled for the first time G 729a is di...

Page 31: ...d the certificate supplied by the SIP Server when using the TLS transport during the TLS handshake is validated against the list of trusted root certificate installed on the UC360 The Mitel root certificate is the single entry in this certificate list by default on the UC360 Install Certificates From External Storage You can install new certificates from any crt file for example mat_ca crt in PEM ...

Page 32: ...e Browser Smart Office 2 Files Cisco WebEx Meetings join me RemoteRDP RemoteVNC disabled by default Note If a USB keyboard is connected to the UC360 Num Lock does not function No Apps Enabled If the administrator chooses to disable all apps then the Present icon on the main screen will be disabled and grayed out so that pressing them will have no effect Software Upgrade and App Settings Defaults W...

Page 33: ...e was not programed by the administrator and was obtained via DHCP from the network Static values programmed by the administrator don t have this encapsulation For example Default Gateway IP Address DHCP 10 33 36 171 The Default Gateway IP Address is obtained from the DHCP server and the value is shown in parentheses Static values programmed by the administrator are not shown in parentheses Softwa...

Page 34: ...If a VLAN ID is not entered into this field then the L2 priority settings will not take effect L2 Priority Voice This screen allows the administrator to set the L2 priority for Voice packets A value of 6 is recommended For further details see section on UC360 Quality of Service Settings L2 Priority Signaling This screen allows the administrator to set the L2 priority for Signaling packets A value ...

Page 35: ...e Settings Software HTTP Server The location of the server used for the software upgrade files Configuration HTTP Server The location of the configuration server used for mass deployment configuration files DNS Server 1 This is the IP address IPv4 of the first DNS server IPA Server This is the IP address IPv4 of the IPA server The IPA IP Phone Analyzer is a Mitel product that can be used to assist...

Page 36: ...allowingnetworkaccess then this should be enabled Enable Firewall Filter It is recommended that the firewall filter be enabled VLAN Enabled When this check box is on VLAN tagging information if available will be obtained from the various sources When the check box is off no VLAN tagging information will be used The default value is for Enable VLAN to be off Ping Test IP Address Allows a user to pi...

Page 37: ...ator needs to change the LDAP username or password and the UC360 Contacts database is already populated they do need to clear the previous data The UC360 automatically clears the data and loads the Contacts using the new credentials Enable Disable Use Pictures The Use Pictures option turns on off pictures displayed in the Contacts application This is to support situations where the global contacts...

Page 38: ...med For more details see UC360 Used as Teleworker on page 56 MBG configuration is required if using MBG See the MiVoice Business MBG On line Help LDAP Search Directory The LDAP Search directory field can be programmed using LDAP attributes to search for the specific directories or using wildcard to search for all directories See the examples below Search for the list in directory UC360 Users Use o...

Page 39: ...e dialed before the phone number in the Contacts directory If there aren t any matches to the rules no prefix digits are dialed Writing rules To match a specific digit or or enter it directly To match any digit or or enter an X or x To add additional rules for the same prefix separate with a semicolon For example 10 digit numbers starting with area codes 613 and 343 match with the rule 613XXXXXXX ...

Page 40: ...st will be updated right away Schedule updates From LDAP Server Updates menu press Schedule updates This allows you to weekly schedule the day of the week and time for getting updates automatically from Active Directory Use the Clear button to clear out the current settings in order to schedule a new day and time If you attempt to set a time that conflicts with other scheduled updates you will rec...

Page 41: ... any digit or or enter an X or x To add additional rules on the same line separate with a semicolon For example 10 digit numbers starting with area codes 613 and 343 match with the rule 613XXXXXXX 343XXXXXXX Dial plan notes Use care when designing a dial plan and verify the rules work as intended Use rules without leading digits very carefully A rule such as XXXX will prevent the phone from dialin...

Page 42: ...00 899 0XX 1XX 2XX 3XX 4XX 5XX 6XX 7XX 8XX Rule 2 1 10 digits dialing 91XXXXXXXXXX Rule 3 10 digit local dialing area code 613 and 343 9613XXXXXXX 9343XXXXXXX Note The Dialing Plan does not restrict dialing but facilitates dialing by eliminating the wait for the inter digit time out ...

Page 43: ...ck it receives from the remote end the end goal being that a reduction in the transmission rate should alleviate congestion and packet loss DBA relies on the RTCP protocol At the time of writing the MiVoice Border Gateway does not support the RTCP protocol As a result if the UC360 is connected to an MiVoice Border Gateway you should disable the DBA feature on the UC360 1 Press Settings 2 Press Adv...

Page 44: ... allows the user to press a Connect button and open the RDP session for the Preset computer 1 Press Settings 2 Press Advanced 3 Press System Settings 4 Select RDP Settings 5 Enter the computer s Hostname or IP Address 6 Press Close See Displaying and Sharing Presentations in the UC360 User Guide for more information ...

Page 45: ... host computer by the RemoteVNC application When the box is selected the application maps the ALT key to the Mac command key and the Windows key to the Mac option key This allows the UC360 user to use Mac keyboard functions When the check box is deselected normal key mapping is in effect 1 Press Settings 2 Press Advanced 3 Press System Settings 4 Select VNC Settings Ensure that the Apple Mac opera...

Page 46: ... the RDP or Smart Office session unmounts the USB drive or micro SD card clears any states in the Conference Application and turns off local video preview When Close All Apps is disabled the UC360 does not prompt the user to clear the session history Only the Close All Apps icon will be available to manually clear the session history This configuration is preferable for an executive office environ...

Page 47: ...e installed 1 Press Settings 2 Press Advanced 3 Press System Settings 4 Select Extension Microphone Settings 5 Select either NA Microphone installed or EU Microphone installed This Extension Microphone setting is not enabled by default Only Revolabs extension microphones are supported Refer to the Revolabs HD Dual Channel System Microphone Installation Guide ...

Page 48: ...Press System Settings 4 Select Advanced Settings Password A window opens allowing you to enter a new password 5 Enter the new password 6 Re enter the password to confirm the password 7 Select the option for Visible Password if desired 8 Press OK The password must be between 4 10 characters in length and is case sensitive The default password is admin ...

Page 49: ...ssary Enabled Enables or disables the ethernet camera IP Address Host Name This is the IP address IPv4 or host domain name of the ethernet camera The IP address may have previously been manually programmed into the ethernet camera or the camera may have obtained the address from a DHCP server If a DNS server is being employed then the ethernet camera can be addressed with the host name of the came...

Page 50: ...IS cameras MUST run a specific version of firmware see the Table below for the Required Firmware Revision The Sony cameras must run the minimum version of firmware shown in the Table below however the Sony cameras can be run with newer versions of firmware Table 1 Cameras and Minimum Firmware Ethernet Camera Required Firmware Revision Release 2 1 Required Firmware Revision Release 2 0 SP1 Required...

Page 51: ...f the required firmware at Mitel On Line For the Axis camera if you have upgraded from pre 5 40 firmware to 5 40 9 2 or newer you must do the following perform a factory restore on the camera and setup an ONVIF user for security add the username and password to the UC360 Camera Settings Perform Factory Restore on Axis Camera 1 Open AXIS Camera Management software 2 Select the Setup Menu 3 Go to Sy...

Page 52: ...amera or download the software from the Panasonic website After you have set up the camera follow the additional instructions below The instructions below provide an example for the WV SP105 but are the same for the WV SP305 Configuring the Panasonic WV SP105 Network Setup 1 Run the Panasonic IP Setting Software and locate the camera IP address 2 Select the camera that you are configuring and clic...

Page 53: ...w web browser You will see the live video from the camera 5 Click the Setup button and provide the login name and password default admin and 12345 according to the user s manual to login to the setup window 6 Upgrade the camera to latest firmware version Click Maintenance Upgrade to check your camera firmware version You can download the latest release from the Panasonic website 7 After the upgrad...

Page 54: ...rity 2 Click Set The camera is ready to use See Camera Settings on page 33 to configure the UC360 camera settings Light Control Mode 50 Hz 60 Hz Compensation When flicker is caused by fluorescent lighting a setting allows the camera to automatically compensate for the flicker Select 50 Hz or 60 Hz corresponding to the location where the camera is in use If necessary to accommodate fluorescent ligh...

Page 55: ...y be the ability to set HTTP and RTSP passwords The camera may support an IP address filter or an access control list both are mechanisms that control which IP addresses are allowed to connect with the camera The camera may support the IEEE 802 1x authentication protocol The administrator may want to disable the camera s NAT firewall traversal abilities The administrator may want to disable anonym...

Page 56: ...equired The UC360 can be configured to generate country specific call progress tones Tone plans for the following counties and or regions are supported Australia France Germany Italy Latin America Argentina Chile Mexico Netherlands New Zealand North America Canada USA Portugal Spain UK In some cases the UC360 can be deployed in countries that are not included in the above list In these cases regio...

Page 57: ...n on the UC360 This setting is disabled by default 1 Press Settings 2 Press Advanced 3 Press System Settings 4 Press Dialpad Settings 5 Select the checkbox to enable Display Dialpad automatically 6 Select Idle Time Before Displaying the Dialpad and set the duration of the idle time before the dialpad is automatically displayed ...

Page 58: ...d an existing backup of settings from a file on the SD card or USB flash drive Unmount SD Card or USB Flash Drive 1 Press Settings 2 Select Unmount Media 3 Select SD Card or USB Flash Drive 4 Remove the SD card or USB Flash Drive HTTP Import The HTTP Import setting opens a new window and has the following options HTTP Import Now check for new configuration files from the programmed HTTP Server Add...

Page 59: ...ed by a CA Certificate Authority not in the trusted root CA list require this setting to be enabled Time of day for XML Import the time is fixed to 02 00 AM the time of the daily reboot USB or SD card Import Export Pressing the USB or SD card Import Export button goes to the window that allows the user to import or export the configuration settings to USB or SD card On an export to USB or SD both ...

Page 60: ... will not be recognized by the UC360 USB Flash Drive Supported on Release 2 0 and up The USB flash drive must contain the file named upgrade xml and the upgrade file package typically named update zip in the top level folder Mitel will supply these files with each new software load The upgrade xml file name will contain the new software load version 1 Insert the USB flash drive with the software u...

Page 61: ... messages This can take several minutes the UC360 will power off and then on The UC360 will reboot and load the new software 7 Unmount the USB flash drive or SD Card see Unmount SD Card or USB Flash Drive on page 42 Note You can abort the software upgrade by pressing the Home button HTTP Server Upgrade 1 Press Settings then press Advanced 2 Press System Settings 3 Select Upgrade system S W 4 Selec...

Page 62: ...UC360 upgrade using the normal upgrade procedure Auto Upgrade You can enable automatic upgrades This also check for upgrades on a reboot As well you can enable Auto polling which checks daily for new software 1 Press Settings then press Advanced 2 Press System Settings 3 Select Upgrade system S W 4 Enable Auto Upgrade Auto Upgrades are now enabled 5 Enable Auto Polling 6 Select Upgrade time 7 Ente...

Page 63: ...er comes first Last five captures are retained Traces are copied to SD card through existing log copy mechanism Copy Logs to SD copies logs to an SD card Copy Logs to USB Flash Drive copies logs to a USB flash drive Note Do not exit Settings while copying logs to the SD card or USB flash drive Doing so will interrupt the copying process and it will not complete Development for internal use only Cu...

Page 64: ... Diagnostic Web Application that allows you to access debug and diagnostics through a web service on the UC360 1 Press Settings 2 Press Advanced 3 Press System Settings 4 Press Web Server Settings This setting is disabled by default For more details see Appendix B UC360 Web Server ...

Page 65: ...orm a soft reboot that is reset the UC360 while preserving logging and maintaining power to the UC360 1 Press Settings 2 Press Advanced 3 Press System Settings 4 Select Reboot 5 Select Yes The UC360 reboots This is a warm boot and it does not power off the UC360 ...

Page 66: ...ault password Default network settings Default SIP settings Default volume Default screen brightness Debug logging default will be OFF Default screen saver timeout value You will have the option to also reset the current software load back to the original factory load that shipped with the UC360 If using mass deployment xml cfg to update the UC360 perform a second reset after doing a factory data ...

Page 67: ...60 Configuration 51 Sound You can enable audible clicks for all selections and keyboard input 1 Press Settings 2 Press Advanced 3 Press Sound 4 Tap Audible Selection to enable the sound The default is off ...

Page 68: ...inute 2 minutes 10 minutes and 30 minutes The default timeout is 2 minutes The screen will timeout if the phone is continuously idle for the time out period that was configured This means that none of the following events occur touch key press incoming call on a call or share presentation The administrator will be logged off When the timeout occurs the screen will go dim and the blue LEDs on the c...

Page 69: ...rench It is also possible to have multiple keyboard languages selected The user swipes the spacebar key to switch the keyboard language The UC360 supports the following languages Deutsch English Espanol Espana Espanol Estados Unidos Francais Canada Francais France see Configuring the AZERTY Keyboard on page 54 Italiano Nederlands Portugues Brasil Portugues Portugal It is best to connect the extern...

Page 70: ...as the language the AZERTY keyboard is the only supported external keyboard If French language and an external QWERTY keyboard is desired the user should switch language to French Canada When the language is set to French France and the user is in the Contacts app a touch screen keyboard is not available Only the external AZERTY keyboard is supported Date Time To configure the date and time 1 Pres...

Page 71: ...the UC360 browser to simplify access to the MCA server that contains the list of all published conferences 1 Press and then tap 2 Select Browser 3 Tap the bookmark icon in the upper right corner of the URL bar 4 Tap Add to add a bookmark 5 Type in the Name of the bookmark 6 Type the http address of the MCA Server in the Location field 7 Press OK ...

Page 72: ...eway 3 Enter the Login Name the DN Video Codec For a teleworker with a video enabled UC360 communicating via MiVoice Border Gateway the h264highprofile should be disabled Only h264baseprofile should be enabled This is because High Profile is less tolerant to network impairment conditions that can occur over the public internet For the Dial URI functionality only the h264baseprofile is supported Ke...

Page 73: ...but can be manually configured to transmit at a maximum 1Mbs or 512Kbs The Video Quality Downlink and Uplink settings are High 1 5 Mbs Medium 1 Mbs Low 512 Kbs By default the Video configuration settings are symmetric that is whatever level is set applies to both downlink and uplink Some ISP s offer asymmetric downlink bandwidth speeds from the internet and uplink bandwidth speeds to the internet ...

Page 74: ... for high quality voice and video in peer to peer mode is as follows High default 1 5 Mbs video requires a 2Mbs uplink connection to the internet Mid 1 Mbs video requires a 1 5Mbs uplink connection to the internet Min 512 Kbs video requires a 1Mbs uplink connection to the internet Dynamic Bandwidth Allocation DBA DBA is an algorithm the UC360 uses to lower its transmitted bit rate according to the...

Page 75: ... prompt when they toggle the more options menu on the top left of the app Remote VNC MAC not responding Apple Mac computers not waking up when attempting to log on through a remote client VNC Upgrade the Mac operating system to Mavericks 10 9 Shortcuts in Browser Don t Work ALT and Left Arrow and ALT and Right Arrow cause the UC360 to freeze The UC360 appears to be frozen but is not To get out of ...

Page 76: ...UC360 Administration Guide 60 ...

Page 77: ...CHAPTER 5 MCD CONFIGURATION FOR THE UC360 ...

Page 78: ...UC360 Administration Guide 62 ...

Page 79: ... UC360 on the MCD The UC360 is a SIP device and can is programmed on the MCD Licensing is also required on the MCD for the SIP Device Refer to the UC360 Engineering Guidelines for more details on licensing The information provided below is based on MCD Release 5 0 SP2 PR1 the minimum MCD release supporting the UC360 and may change however these instructions will still aid you in programming the UC...

Page 80: ...as an Endpoint on the MCD under the Profile tab 2 Fill in the following fields Last Name Enter the last name First Name Enter the first name Number The DN Number This number should be the same as the one configured in Login Name under SIP Settings in the UC360 Device Type UC Endpoint ...

Page 81: ...0 Default is 71 Caution SIP Device Capabilities numbers greater than 60 are set by the system and cannot be changed by a user SIP Device Capabilities 71 contains programming not suitable for the UC360 This is why an administrator must select an unused SIP Device Capabilities number from 1 to 60 and then program the appropriate settings for that SIP Device Entry number to accommodate the UC360 ...

Page 82: ...ntication 1 Select the Access and Authentication tab under User and Device Configuration 2 Enter a User PIN and re enter the same PIN number in Confirm User Pin This will be the same as the Login Password configured in the UC360 under SIP Settings ...

Page 83: ...he multi call feature in the MCD 1 Select the Keys tab under User and Device Configuration 2 There must be at least three lines prime 2 lines so that the UC360 can support confer ence calls The following fields must be programmed Label Any string Line Type Multicall Button Directory Number Same as your DN Ring Type Ring ...

Page 84: ...2 Select the number you programmed in SIP Service Selection Please note that multiple UC360 s can use the same number configured in the form In this example 8 is used for the UC360 3 Under the Basic Tab enable Replace System based with Device based In Call Features SIP Device Capabilities number 8 below matches the number used in example defined in Service Details tab ...

Page 85: ...Device to User Multiple Active M Lines Limit to one Offer Answer per INVITE Prevent the User of IP Address 0 0 0 0 in SDP Messages Send Answer only after renegotiation is complete 3 Disable the following setting Force sending SDP in initial Invite message Ignore SDP in Unreliable Provisional Responses Suppress Use of SDP Inactive Media Streams ...

Page 86: ...der SIP Device Capabilities 2 Enable the following settings Allow Display Updates User P Asserted Identify Header Require Reliable Provisional Responses on Outgoing Calls 3 Disable the following setting If TLS uses sips scheme Note The remaining tabs under SIP Device Capabilities can be left at their default settings ...

Page 87: ...e Distinctive Ring Tones the settings should be the following Timers For the Timers the settings should be the following For the remaining tabs leave them at default settings i e nothing enabled The remaining tabs include Key Press Event Record Information Advanced ...

Page 88: ...UC360 Administration Guide 72 ...

Page 89: ...CHAPTER 6 5000 CP CONFIGURATION FOR THE UC360 ...

Page 90: ...UC360 Administration Guide 74 ...

Page 91: ...o Ethernet cables One available Category F licenses for SIP device required for the 5000 CP UC360 Collaboration Point version 1 0 SP2 and higher Mitel 5000 CP Release 5 1 SP4 and higher or Mitel 5000 CP Release 6 0 The following features are supported Audio bridge with in room collaboration using an HDMI monitor or projector SIP Peer to Peer audio Up to four calls of any combination of internal an...

Page 92: ...ion Guide 76 The following screen is displayed 3 For security reasons you may want to change the password so it is not the extension number make a note of the password 4 In System Devices and Feature Codes click Phones ...

Page 93: ...hone the 5000 Database Programming automatically creates a SIP Phone Group with a default configuration profile 7 Go to System Devices and Feature Codes SIP Peers SIP Phone Groups the SIP Phone group Configuration The SIP Phone group in the example below is P9001 8 In the right side pane click Maximum Number of Calls and select 4 from the adjacent drop down list No other changes are required under...

Page 94: ...he 5000 PS1 IP address instead of the base processor 9 Enter the Username This is the Extension number on 5000 10 Enter the Login Name This is the Extension number on 5000 11 Enter the Login Password This is the Extension number of the 5000 by default unless it was changed 12 Tap the Back key to Exit At this point the UC360 will be functional for placing and receiving calls After exiting the UC360...

Page 95: ...APPENDIX A ONVIF DEVICE MANAGER ...

Page 96: ...UC360 Administration Guide 80 ...

Page 97: ...on can be downloaded from http sourceforge net projects onvifdm System Requirements OS Windows XP SP3 Windows Vista Windows 7 Prerequisite Microsoft NET 4 0 Available at http www microsoft com net Installing Microsoft NET4 0 It is recommended to install Microsoft NET 4 before running the ONVIF Device Manager Setup This procedure is optional as some Windows systems may already have it installed 1 D...

Page 98: ...The Microsoft NET 4 website is displayed The ONVIF Device Manager installation requires NET 4 to continue The current installation of ONVIF must be terminated You must restart the installation after NET 4 is installed 4 Click Finish ...

Page 99: ...nstall The installation will then proceed 8 When the installation is completed click Finish Installing the ONVIF Device Manager 1 Click on the ONVIF Device Manager Set up exe 2 Click Next 3 Specify the location installation on the next screen The default is acceptable Click Next 4 Click Install 5 When the installation is completed click Finish ...

Page 100: ...amera Settings on page 33 1 Open the ONVIF Device Manager The ONVIF compliant devices cameras are detected automatically and are shown in the list in the left pane 2 If your device is not found verify that your computer and network camera are in the same subnet Click Refresh 3 Log in with the ONVIF user name and password Use the user name and password you set up in the camera 4 Click Log in ...

Page 101: ...ONVIF DEVICE MANAGER 85 5 Select your camera 6 Click the Identification button from the list of menu options in the upper right corner ...

Page 102: ...om 5A Note If the camera location name contains a semicolon for example AXIS M1104 UC360 54485 the text before the semicolon will not display in the Discovered Camera list You will only see UC360 54485 Use other punctuation instead if necessary You will now see the newly name camera in the list of discovered cameras in the UC360 Camera Settings when using the Camera Search function ...

Page 103: ...APPENDIX B UC360 WEB SERVER ...

Page 104: ...UC360 Administration Guide 88 ...

Page 105: ...with the warning each time you access diagnostics or your browser may allow you to add a security exception Installing the Mitel Root CA is only done once for your browser and will allow the browser to authenticate any UC360 or any other Mitel signed server without continual security warnings Click on the link Install the Mitel Root Certificate at the bottom of the landing page This action opens a...

Page 106: ...tory listings the authenticated session times out after 6 minutes this does not result in an immediate redirection to the logged out page rather when the administrator tries to access diagnostics or other files requiring authentication there is a redirect to the login page You will see Diagnostics Page see illustration on the next page with the following tabs Logs Collection Ethernet Trace Configu...

Page 107: ...ge just generated There are two links All Logs and Collected Logs that can be used to browse the generated logs directories Note that these open a new browser tab for file system navigation When browsing the directories of log results you can click on the zip file to download the logs package and if there are any ethernet trace files they will be available in the tcpdump directory and also availab...

Page 108: ... Settings menu on the UC360 Againthere is alink tothe filesdirectory allowingthejustcollectedorprevious retained tcpdumps to be downloaded Note that these files can be very large and the UC360 retains a maximum of 500MB of ethernet trace in this directory Also note that the Logs Collection moves files from here to the logs package directories While the trace is in progress a message appears next t...

Page 109: ...ML file A message indicates the progress completion of the collection process and the link appears when the xml file is available Note that the file is named MN_MAC cfg MAC is the MAC of the UC360 unit as shown in the top info line to correspond to the file name used by the Mass Deployment configuration scheme Note that Internet Explorer 10 and 11default the save target as file with an xml extensi...

Page 110: ...the Mass Configuration XML files and apply them in the normal sequence MN_GENERIC cfg and MN_MAC cfg where MAC is MAC of unit e g MN_08000F73811C cfg However an optional Server URL is provided to set an independent URL and override any statically configured or DHCP value on the UC360 This field may specify a directory on the server 1 2 3 4 xmlDirectory in which to locate the above 2 files or it ma...

Page 111: ... reboot can be used to force a reboot in the case that the unit is busy or left in a busy state In either case the UC360 wakes its display and displays the reboot countdown The countdown is also reflected on the status line of the web page The countdown can still be interrupted for reboot or forced reboot directly on the UC360 using the cancel icon on the reboot countdown screen or remotely by the...

Page 112: ...UC360 Administration Guide 96 ...

Page 113: ...APPENDIX C MASS DEPLOYMENT ...

Page 114: ...UC360 Administration Guide 98 ...

Page 115: ...n files This enables units to upgrade firmware and apply configuration from a factory default state HTTP Configuration Server An HTTP server is used to host the configuration files When the UC360 is configured with an HTTP server the unit will check for any changes to its XML configuration file on boot up The configuration files should be placed in an HTTP server directory and that URI can be stat...

Page 116: ...e software revision in the upgrade xml in the upgrade server url directory matches the current software revision If the revision don t match and the upgrade file is found it is downloaded using HTTP and the software upgrade will be applied Configuration Files These are XML based files containing the UC360 s configuration stored on the HTTP server Generic file This file MN_Generic cfg is used to ap...

Page 117: ...nce of options Static overrides DHCP Option 125 cfg_uri Option 43 cfg_uri Option 66 Option 125 sw_uri Option 43 sw_uri HTTP S W Upgrade Server URI Add the string id ipphone mitel com sw_uri http hostname IP port_number path to firmware directory in option 125 43 Alternatively DHCP option 66 can also be used to provide the URI Note HTTP only HTTPS is not supported Order of precedence of options Sta...

Page 118: ...ified Domain Name of the HTTP server IP is the dotted IP address of the server e g 10 33 67 89 brackets around an item indicate it is optional so port_number is optional separates a list of options e g hostname IP Here are some examples http 1 2 3 4 UC360Firmware 1 2 3 4 8888 UC360Firmware https myserver mitel com UC360 FirmwareDirectory ...

Page 119: ...ownload and must be disabled by editing the file if the desire is to have it disabled for all units 3 If in the Advanced Settings use the HOME key to Settings dialog and from there use Unmount Media to cleanly unmount the USB SD card 4 Copy that entire known working configuration file to a text editor like notepad and save it as MN_Generic cfg 5 Remove all entries in MN_Generic cfg that will be se...

Page 120: ... UC360 requests a configuration file that is not on the HTTP server settings on the UC360 do not change When a UC360 uses configuration files you can still change settings manually however if these settings are also defined in the configuration files the files overwrite manual settings the next time the phone reboots if the file is modified after the manual changes were applied If the HTTP Server ...

Page 121: ...APPENDIX D XML FILE FORMAT ...

Page 122: ...UC360 Administration Guide 106 ...

Page 123: ...rest of the file will not be processed All tag and attributes within this XML element are used to specify the UC360 configuration XML Tags and Attributes The settings are applied incrementally such that a value set from MN_ MAC Addr cfg will override any value previously set via MN_Generic cfg For the above example some of the debug setting attributes could be specified in MN_Generic cfg and other...

Page 124: ...ring ProxySvr Any string ProxyPort Empty or number ignored if ProxySvr not set OutSvr Any string OutPort Empty or number ignored if OutSvr not set ProxyScheme Any comma separated list of 1 2 3 e g 1 or 1 2 DialURIOutboundProxySvr Any string DialURIOutboundProxyPort Empty or number ignored if not set Country Variant The Country Variant for North America is mapped to US when we generate XML but we s...

Page 125: ...the subset as they are for Advanced Settings Video Settings Note that when CableDSL is enabled the link is considered asymmetric and uplink and downlink settings are applied independently from the values for Uplink and Link respectively Conversely when disabled the uplink values are overridden by the downlink values to achieve a symmetric bandwidth configuration so in this case the Uplink value is...

Page 126: ...mezone timezone id America St_Johns Newfoundland timezone timezone id America Sao_Paulo Brasilia timezone timezone id America Argentina Buenos_Aires Buenos Aires timezone timezone id America Godthab Greenland timezone timezone id America Montevideo Montevideo timezone timezone id Atlantic South_Georgia Mid Atlantic timezone timezone id Atlantic Azores Azores timezone timezone id Atlantic Cape_Verd...

Page 127: ...imezone id Europe Moscow Moscow timezone timezone id Asia Kuwait Kuwait timezone timezone id Africa Nairobi Nairobi timezone timezone id Asia Tehran Tehran timezone timezone id Asia Baku Baku timezone timezone id Asia Tbilisi Tbilisi timezone timezone id Asia Yerevan Yerevan timezone timezone id Asia Dubai Dubai timezone timezone id Asia Kabul Kabul timezone timezone id Asia Karachi Islamabad Kara...

Page 128: ... Asia Tokyo Tokyo Osaka timezone timezone id Asia Yakutsk Yakutsk timezone timezone id Australia Adelaide Adelaide timezone timezone id Australia Darwin Darwin timezone timezone id Australia Brisbane Brisbane timezone timezone id Australia Hobart Hobart timezone timezone id Australia Sydney Sydney Canberra timezone timezone id Asia Vladivostok Vladivostok timezone timezone id Pacific Guam Guam tim...

Page 129: ...s raised browser_bookmarks bookmark Name Any String Url Any String browser_bookmarks Only bookmarks which have a difference in the combined name title and url are added to the browser s bookmarks i e duplicates that are already configured on the UC360 are ignored Consequently the XML cfg files can be used to add to or change bookmarks on a unit but not to erase them Administrator Password Note tha...

Page 130: ...UC360 Administration Guide 114 ...

Page 131: ...APPENDIX E MASS DEPLOYMENT CONFIGURATION FILE REFERENCE ...

Page 132: ...UC360 Administration Guide 116 ...

Page 133: ...ly TCP enabled TLS user list User ProxyScheme 3 User user list Example shows only TLS enabled Media Audio Codec List audio_codec_list g711u g711a g722 g722 1 audio_codec_list Ordered list of g722 g722 1 g711u g711a g729 a g729a disabled on video devices Video Codec List video_codec_list h264highprofile h264baseprofile video_codec_list ordered list e g h264highprofile h264baseprofile Packet Time au...

Page 134: ...P ipgateway Subnet Mask ipmask SUBNET MASK ipmask VLAN Id vlanid VLAN ID vlanid L2 Priority Voice layer2_priority Voice L2 PRIORITY VOICE layer2_priority L2 Priority Signal layer2_priority Signalling L2 PRIORITY SIGNALLING layer2_priority L2 Priority Mulitmedia layer2_priority Multimedia L2 PRIORITY MULTIMEDIA layer2_priority DSCP Voice dscp Voice DSCP VOICE dscp DSCP Signalling inconsistent with ...

Page 135: ...n ldap AuthName USER LOGIN ldap User Password ldap Pwd USER PASSWORD ldap Enable Pictures ldap Pictures 0 disabled 1 enabled ldap Enable MBG Connection ldap ConnectMBG 0 disabled 1 enabled ldap LDAP Translation Plan Rule 1 ldap_translation Rule RULE 1 TEXT Prefix RULE 1 PREFIX Rule 1 rule supported X supported 0123456789 supported no t supported First 5 rules are supported Rule 2 ldap_translation ...

Page 136: ...quality MAX BITRATE 1536kbps MID BITRATE 1024 kbps MIN BITRATE 512kbps Dynamic Bandwidth Adaption Cable DSL video_quality CableDSL 0 disable 1 enable DynamicAdaptation 0 disabled 1 enabled video_quality RDP Settings Hostname IP of Remote Computer rdp Endpoint IP FQDN of REMOTE COMPUTER rdp_endpoint VNC Settings Hostname IP of Remote Computer vnc Endpoint IP FQDN of REMOTE COMPUTER AppleMac 0 disab...

Page 137: ...ra Port camera Port PORT camera Username camera AuthName USERNAME camera Password camera Pwd PASSWORD camera Country Variant Tone Plan Selection tonecode COUNTRY CODE tonecode AU Australia FR France DE Germany IT Italy Latin America MX Mexico NL Netherlands US North America CA or US North America NZ New Zealand PT Portugal ES Spain GB United Kingdom Dialpad Settings Display Dialpad Automatically d...

Page 138: ...0 disabled 1 upgrade on http_upgrade upgrade auto will not prompt user Upgrade Time firmware_abs_timer_hr 24 HOUR FORMAT HOUR firmware_abs_timer_hr firmware_abs_timer_min MINUTE firmware_abs_timer_min Debug Settings Debugging Debug Logging debug LogDebugging 0 disable 1 enable debug Debugging Level debug LogLevel Verbose Debug Information Warning Error debug Verbose 2 debug 3 info 4 warn 5 error 6...

Page 139: ...0 600 1800 Language Keyboard Select Language lancode LANGUGAGE CODE lancode Deutsch de_DE English en_US Espanol Espana es_ES Espanol Estados Unidos es_US French Canada fr_CA French France fr_FR Italiano it_IT Nederlands nl_NL Portugues Brazil pt_BR Portugues Portugal pt_PT Keyboard Settings Show settings key keyboard SettingsKeyControl 0 hidden 1 shown 2 automatic keyboard Input Languages Alternat...

Page 140: ... Cookies browser_settings AcceptCookies 0 disable 1 enable browser_settings Set Home Page browser_settings Homepage URL browser_settings Block Pop Up Windows browser_settings BlockPopupWindows 0 disable 1 enable browser_settings Text Encoding browser_settings TextEncoding browser_settings ISO 8859 1 Latin 1 UTF 8 Unico de GBK Chinese Big5 Chinese I SO 2022 JP Japanese SHIFT J S Japanese EUC JP Jap...

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