MINOLTA-QMS PagePro 4100GN, User Manual

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12 Troubleshooting
12-12 PagePro 4100GN
12.2 Problems with print quality
If you are having problems with print quality, follow these steps:
G
Remove the imaging cartridge and shake it back and forth carefully to
distribute the remaining toner evenly.
G
Remove the imaging cartridge and check it for damage. If necessary,
replace it with a new cartridge, see page 11-5.
G Clean the inside of the printer, see page 11-2.
G Deactivate the Toner Save feature in the print menu and try another
sample print-out, see page 4-17.
Problem Possible cause Action
Blank pages The imaging cartridge is empty
or damaged. Remove the imaging cartridge
and check it. If necessary,
replace it with a new cartridge,
see page 11-5.
Black pages The imaging cartridge is
damaged. Remove the imaging cartridge
and check it for damage. If
necessary, replace it with a new
cartridge, see page 11-5.
Print-out is too light The Toner Save mode has been
activated. Check the setting in the printer
driver and in the printer menu.
Change the setting and try it
again.
Insufficent toner in the cartridge. Lift out the imaging cartridge and
shake it in order to improve the
distribution of the remaining
toner. If the problem persists, fit
a new cartridge, see page 11-5.
The imaging cartridge is
damaged. Remove the imaging cartridge
and check it for damage. If
necessary, replace it with a new
cartridge, see page 11-5.