MINOLTA-QMS PagePro 4100GN User Manual Download Page 157

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Troubleshooting

12-2

PagePro 4100GN

12.1

Clearing paper misfeeds

Clearing paper misfeeds at the imaging cartridge

Switch the printer “Off“.

Close the output tray.

Press the top cover release button
and open the cover.

Lift out the imaging cartridge.

Wrap the the imaging cartridge in a
cloth to protect it against exposure
to light.

Carefully pull the misfed sheet(s)
out of the printer.

Summary of Contents for PagePro 4100GN

Page 1: ...User Manual PagePro 4100GN Documentation Documentation Documentation Documentation Documentation ...

Page 2: ...g the laser printer 2 1 2 2 Overview of the printer 2 3 External printer parts 2 3 Internal printer parts 2 4 Optional printer parts 2 5 Printer control panel 2 6 2 3 Installing your laser printer 2 7 Place of installation 2 7 Storage of consumables and accessories 2 7 Ambient conditions 2 8 Space required 2 9 Space required when equipped with optional paper cassette unit 2 10 2 4 Setting up your ...

Page 3: ...95 98 4 1 Displaying settings in Windows NT 4 0 4 3 Displaying the settings in Windows 3 1x 4 4 4 2 Paper index card 4 5 Selecting a paper format 4 6 Creating a custom paper format 4 7 Adjusting the print out to fit the paper 4 8 Specifying the number of copies 4 8 Specifying the orientation of the print paper 4 8 Switching on off the printer s sorting function 4 9 Specifying the paper source 4 10...

Page 4: ... 5 5 3 Paper index card 5 6 Defining the response in the case of a lack of suitable paper 5 7 Specifying a paper format for paper feed tray 1 5 7 5 4 Printer setting index card 5 8 Switching on off the Power Save mode 5 9 Switching on off the paper format error detection 5 9 Detecting paper misfeeds Jam Recovery 5 9 Switching preheat on off 5 9 Specifying the print language 5 10 5 5 Test print ind...

Page 5: ... the status of a counter 6 13 Resetting a counter 6 13 6 7 Configuration panel 6 14 6 8 Printer Setting panel 6 15 Switching on off the Power Save mode 6 16 Switching on off the paper format error detection 6 16 Pre Heat feature 6 16 Switching on off the automatic continuation function 6 16 Detecting paper misfeeds Jam Recovery 6 17 Specifying the input output timeout 6 17 7 Installing the PostScr...

Page 6: ...rinter Specific Options dialogue 8 10 Resolution 8 10 Jam Recovery 8 10 Idiom Recognition 8 11 9 Working with the printer 9 1 Please note the following points 9 1 What should I watch out for when loading paper 9 1 What should I watch out for when loading envelopes 9 1 Which sizes of paper can I use 9 2 What types of paper can I use 9 3 Printable area 9 3 9 2 Using the control button 9 4 Cancel the...

Page 7: ... 2 3 optional 12 9 Clearing paper misfeeds at the duplex unit top optional 12 10 Clearing paper misfeeds at the duplex unit bottom optional 12 11 12 2 Problems with print quality 12 12 12 3 General printing problems 12 15 12 4 Printer messages 12 16 Lamp functions 12 16 Status messages 12 17 User messages 12 18 Service messages 12 20 13 Appendix 13 1 Performance features 13 1 Hardware 13 1 Softwar...

Page 8: ...ch We reserve the right to make changes to the contents of this manual Trademarks PCL is a registered trademark of the Hewlett Packard Company Centronics is a registered trademark of Centronics Inc MS DOS Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation IBM is a registered trademark of the International Business Machines Corporation Apple Macintosh and TrueType a...

Page 9: ...ver This helps you learn how to use the printer s functions effectively 5 Working with the Windows PCL printer tools Details of how you can use the supplementary Windows programs most effectively 6 Working with the DOS PCL printer tools Details of how you can use the supplementary DOS programs most effectively 7 Installing the PostScript printer driver A step by step explanation of the routine for...

Page 10: ...e machine by treating it improperly The arrow refers you to safety measures that must be taken to prevent the hazard MENU Key on the control panel button on the printer driver with the description Menu Single action to be performed there are no other steps 1 Step 1 of a series of actions 2 Step 2 of a series of actions etc Help is available here The approach that is suggested here is sure to get y...

Page 11: ...Do not move the unit unless the power cable has been removed from the socket Otherwise you may damage the cable The result could be a short circuit or a fire Do not place any heavy objects on the power cable Do not pull or kink the cable as this can result in damage to the cable The result could be an electric shock or a fire Make sure that the machine is not standing on a cable connected to anoth...

Page 12: ...fire or an electric shock Do not insert any paper clips staples or other small metal objects into openings on the machine The result could be an electric shock or a fire If metal pieces are fed into the machine switch it off immediately disconnect the power cable and contact your customer support service centre Do not place coffee cups drinks bottles or other containers with liquids in them on the...

Page 13: ...S Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 This means that the printer does not produce hazardous laser radiation Internal laser radiation Average radiation output 1 03 mW at the laser aperture of the laser unit Wavelength 770 810 nm This device works with a laser diode of class 3b with invisible laser radiation The laser diode and the pol...

Page 14: ...rug Administration introduced specifications for all products that operate with laser beams Products which are to be sold or used in the USA must comply with these statutory requirements without exception The safety label shown here confirms compliance with the CDRH regulations This label must be attached to all products sold or used in the USA ...

Page 15: ...inter only as described in this manual Using the controls adjusting the printer or performing procedures other than as specified in this manual may result in exposure to hazardous radiation Use the printer only according to the instructions contained in the User s Manual ...

Page 16: ...r caution label CAUTION Dangerous laser radiation This is a semiconductor laser The maximum power of the laser diode is 5 mW and the wavelength is 770 810 nm Use the printer only according to the instructions contained in the User s Manual ...

Page 17: ...1 Introduction 1 10 PagePro 4100GN ...

Page 18: ...nger for children from packaging materials made of plastic After unpacking keep the packaging materials out of reach of children 1 Remove the printer parts and accessories from the box Paper output tray Printer Installation Guide CD ROM Power cable Paper feed tray 2 Remove the packaging material from the printer 3 Remove the transport retainers from the printer ...

Page 19: ...0GN 4 Pull the plastic strips out of the printer 5 Remove the plastic strips from the rear of the printer Why save packaging materials If you need to move the printer you can use the packaging again In this way you can be certain that your printer is correctly packed ...

Page 20: ...r parts 1 2 3 5 6 7 4 9 10 8 No Description No Description 1 Release button for top cover 6 Paper feed tray 1 multipurpose tray 2 Control panel 7 Power Switch ON OFF 3 Paper output tray face down 8 Socket for power cable 4 Top Cover 9 Ethernet interface connector 10BaseT 100 BaseTX 5 Paper guides 10 Parallel port ...

Page 21: ...tting up the printer 2 4 PagePro 4100GN Internal printer parts 1 6 2 3 4 5 No Description No Description 1 Fusing unit 4 Cover to paper feed tray 2 2 Paper guide 5 Image transfer roller 3 Manual paper feed unit 6 Imaging cartridge ...

Page 22: ... installing and setting up the printer 2 PagePro 4100GN 2 5 Optional printer parts 1 2 3 No Description No Description 1 Paper feed tray 2 500 sheet cassette 3 Duplex Unit 2 Paper feed tray 3 500 sheet cassette ...

Page 23: ...nd setting up the printer 2 6 PagePro 4100GN Printer control panel The control panel has three lamps and one button 1 2 3 4 No Description No Description 1 Stand by lamp green 3 Fault red 2 Paper empty orange 4 Control button ...

Page 24: ...sely affected by the following G splashing liquids G organic gases e g ammonia G direct sunlight G severe temperature fluctuations G exhaust air from heating ventilation or air conditioning systems Storage of consumables and accessories Printing consumables and accessories should be kept G sealed in their original packagings G protected against direct sunlight or heat G protected against fluoresce...

Page 25: ...2 8 PagePro 4100GN Ambient conditions The optimum ambient conditions for your printer are as follows G Temperature range 50 F to 95 F 10 C to 35 C maximum variation of 18 F 10 C per hour G Relative humidity of 15 to 85 maximum variation of 20 per hour ...

Page 26: ...gh space available around the printer see figure This will facilitate operation reloading paper and toner and maintenance of the printer B C D A E F G H No Dimension No Dimension A 40 1 2 in 1030 mm E 23 1 2 in 600 mm B 33 in 840 mm F 11 3 4 in 300 mm C 24 3 4 in 630 mm G 4 in 100 mm D 6 in 150 mm H 11 3 4 in 300 mm ...

Page 27: ...rtain that there is enough space available around the printer see figure This will facilitate operation reloading paper and toner and maintenance of the printer A B C D E H F G No Dimension No Dimension A 40 1 2 in 1030 mm E 23 1 2 in 600 mm B 33 in 840 mm F 11 3 4 in 300 mm C 29 1 2 in 750 mm G 4 in 100 mm D 6 in 150 mm H 11 3 4 in 300 mm ...

Page 28: ...rinter Fitting the paper output tray and paper feed tray 1 Set the guides of the paper feed tray to match the size of paper you wish to use 1 Attach the paper output tray to the printer as shown here 2 Slide the lower part of the paper feed tray into the printer 3 Fit the cover of paper feed tray 1 ...

Page 29: ... that the printer s power switch is in the 0 OFF position 2 Insert the plug on the end of the power cable supplied into the power socket of the printer 3 Insert the other end of the power cable into a power socket CAUTION Using the wrong power cable may lead to a short circuit situation The use of a power cable of inadequate cross section can lead to over heating of the cable Only use an extension...

Page 30: ...to I On in order to activate the printer The printer is ready for use after approx 23 seconds Switch the power switch to 0 Off in order to deactivate the printer Saving energy makes sense After the printer has not received a print command for a certain amount of time it automatically switches to the POWER SAVE mode This time interval can be adjusted via the printer tools see page 5 9 If the printe...

Page 31: ...use after approx 23 seconds 2 Make sure that the Fault and Paper lamps are off and the Stand by lamp is on constantly 3 Press the control button briefly The configuration page will now be printed Be well prepared for technical queries Please have a current configuration page available when calling for technical assistance Make a note of the serial No of the printer on the configuration page see pa...

Page 32: ...he printer 4 Secure the connectors by means of the clips on the sockets For the technical specification of the cable see page 13 4 CAUTION Using the wrong type of cable may result in damage to the equipment Using the wrong type of cable may damage the socket on the printer Only use an IEEE 1284 type B shielded interface cable for connecting the printer to your computer Minolta QMS does not warrant...

Page 33: ...ion G Peer to peer printing using TCP IP G Peer to peer printing using IPX SPX G Printing with AppleTalk G Printing via a NetWare print server CAUTION Using the wrong type of cable may result in damage to the equipment Using the wrong type of cable may damage the socket on the printer Only use an IEEE 1284 type B shielded interface cable for connecting the printer to your computer Minolta QMS does...

Page 34: ...d so that even people not accustomed to working with computers can easily accomplish it You will be led step by step through the installation process All you need to do is follow the instructions on the screen Before you begin the installation you should observe the following points G What operating system is running on your computer G What is the letter of your CD ROM drive D E etc G Which option...

Page 35: ...iliary program for deinstallation will not be installed To use this auxiliary program start the file zuninst exe on the CD that is supplied with your printer Information on installation using the Add Printer Wizard Do not use the Add Printer Wizard from the Printers folder Installation through the Add Printer Wizard will prevent the printer from performing properly We recommend the printer driver ...

Page 36: ...s NT4 0 When the Update Device Driver Wizard dialog appears under Win 95 or 98 Click CANCEL to close the dialog 4 Place the PagePro 4100GN printer driver CD in the CD ROM drive of your computer The installation program starts automatically The installation program does not start automatically Start Windows Explorer and open the directory of the CD Double click on PAGEPRO EXE to start the installat...

Page 37: ...e instructions on the screen to complete the installation After the printer driver has been successfully installed the Minolta QMS Printer Utilities Program Group appears 7 You can now call up the Minolta QMS Printer Utilities Program Group via the Windows Start menu ...

Page 38: ...k the icon CONTROL PANEL wich is located in the Main group within the Program Manager Double click PRINTERS to display the Printer dialog 6 Click on ADD to display the list of printers Select INSTALL UNLISTED OR UPDATED PRINTER and click on INSTALL The following box appears 7 Browse to the CD ROM drive and navigate to drivers pp4100 win311 gb pcl drv Confirm with OK 8 Select MINOLTA QMS PAGEPRO 41...

Page 39: ...talling the PCL printer driver 3 6 PagePro 4100GN An error message appears announcing that the UNIDRV DLL file is required but cannot be found Install a UniTool Driver from the list of printers and try again ...

Page 40: ...in the CD ROM drive of your computer 5 Change to the CD ROM drive Enter for example d d corresponding letter of your CD ROM drive 6 Change to the directory which contains the installation program Enter cd drivers pp4100 dos 7 Start the installation program Enter install 8 Select the option required and press ENTER AUTOEXEC BAT file modified One command line was added to the AUTOEXEC BAT file The p...

Page 41: ...r Windows 95 98 and Windows NT4 0 1 Call up the Minolta QMS Printer Utilities program group 2 Click on UNINSTALL The deinstallation program starts automatically 3 Follow the subsequent instructions The deinstallation of the printer driver is successfully completed once the Windows operating system has been restarted ...

Page 42: ...einstallation for Windows 3 1x 1 Call up the MINOLTA QMS PAGEPRO 4100 UNI program group 2 Click on REMOVE You are prompted to confirm cancel your selection 3 Click on YES in order to delete the printer driver 4 Click on CLOSE The program group is deinstalled ...

Page 43: ...3 Installing the PCL printer driver 3 10 PagePro 4100GN ...

Page 44: ...iver settings Displaying settings in Windows 95 98 1 In the START menu select Settings Printer The Printer dialogue box appears 2 Click on the Minolta QMS PagePro 4100 icon 3 Under File select the item Properties The following box appears 4 Click on the 32 BIT SUPERDRIVER SETUP tab The printer driver dialogue box appears ...

Page 45: ...g with the PCL printer driver 4 2 PagePro 4100GN The operating system also uses index cards The About index card is automatically determined by the operating system and is therefore not described in this manual ...

Page 46: ...o 4100GN 4 3 Displaying settings in Windows NT 4 0 1 In the START menu select Settings Printer The Printer dialogue box appears 2 Click on the Minolta QMS PagePro 4100 icon 3 Under File select the item Document Defaults The following box appears ...

Page 47: ...ndows 95 98 1 In the Windows main group double click on the Control panel icon The Control panel program group appears 2 In the Control panel window click on the Printers icon The Printer dialogue box appears 3 In the Printer dialogue box select Minolta QMS PagePro 4100 UNI from the list of Installed printers 4 Click on SETUP The Driver Setup dialogue box appears ...

Page 48: ... to G select the paper format G set up custom paper formats G fit documents to a paper format upon print out G specify the number of copies G specify the orientation of the paper G switch on off the printer s sorting function G specify paper feed from different trays G recall the original settings DEFAULT ...

Page 49: ...esign your own custom formats and add them to this list see page 4 7 Not all paper formats available If you have selected the optional paper feed tray 2 or 3 under Paper source then not all the paper formats given in the table are available Paper Size Envelopes Size Letter 8 5 x 11 in Env Monarch 3 875 7 5 in Legal 8 5 14 in Env COM10 4 125 9 5 in Executive 7 5 10 5 in Env DL 110 220 mm A4 210 297...

Page 50: ... the new paper format 4 Specify the unit of measurement inches millimetres 5 Specify the dimensions width x height min dimensions 3 1 2 8 1 2 in 88 216 mm max dimensions 6 14 in 152 356 mm 6 Confirm your entries with OK The dialogue box closes The newly created format is now displayed at the end of the Paper size dropdown list and can be selected when required You wish to delete a custom format In...

Page 51: ... All raster functions 1 Activate the checkbox FIT TO PAPER This activates the dropdown list underneath 2 From the dropdown list that is now available select the paper size on which you would like to print 3 Confirm your entries with OK Specifying the number of copies In the Copies box specify the number of copies that you wish to print out You may enter any value between 1 and 999 Specifying the o...

Page 52: ...function in order to sort your print outs automatically Deactivate the sort feature in other applications Deactivate the sort feature in other software applications if there is a conflict between the setting in the printer driver and the setting in the other application 1 2 3 1 2 3 1 2 3 1 1 1 2 2 2 3 3 3 Collate OFF Collate ON ...

Page 53: ...paper formats given in the table are available Recalling the original setings DEFAULT Click on DEFAULT in order to reset all options on this index card to their original factory settings Paper source Description Auto Printing paper is fed from all available trays Tray 1 Printing paper is fed from tray 1 Tray 2 3 Printing paper is fed from tray 2 3 Manual feed Printing paper is fed into the printer...

Page 54: ...yout index card This index card allows you to G print several pages of a document on the same print page G provide print outs with a watermark G design custom watermarks G scale enlarge reduce documents upon print out G activate the duplex function printing on both sides ...

Page 55: ... individual document pages from each other by means of lines Click on DETAIL OF N UP to define the layout of document pages on the print page The N Up dialogue box appears N Up settings Description Auto One document page will be printed on each print page 2 pages per sheet Two document pages will be printed on each print page 4 pages per sheet Four document pages will be printed on each print page...

Page 56: ...form the reader at a glance about the nature of your document Select a predefined watermark from the dropdown list Activate the checkbox FIRST PAGE ONLY so that the watermark will only be printed on the first page of a multi page document Watermarks as copy protection Provide your print outs with a watermark in order to prevent the printed pages from being copied ...

Page 57: ... on a predefined watermark to modify it The fields under Watermark edit are activated 3 Design your watermark by changing the settings In the preview box you can see how the watermark will appear when it is printed and where it is positioned on the page 4 Confirm your entries with OK The dialogue box closes Deleting watermarks No problem If you would like to delete a watermark mark it in the list ...

Page 58: ...on 50 max enlargement 200 Duplex function The Duplex function allows you to automatically print on both sides of the paper A dropdown list offers you the following options G Short edge binding G Long edge binding G Booklet left open for printing a document which is folded once in the middle and bound on the right hand side G Booklet right open for printing a document which is folded once in the mi...

Page 59: ...mode G optimize the print quality of text and graphics Fine ART G determine the True Type mode G specify the resolution for the print out G determine the emulation mode G optimize the printing of graphics DETAIL OF QUALITY Not all menus available simultaneously If for example the emulation mode has been set to Enhanced then the All raster function is not available If the All raster function is set...

Page 60: ...creen Printing may be slower with this function activated Printer resident fonts cannot be used Select OFF to send your document to the printer in the conventional transmission form Printer resident fonts may be used The graphics mode can be specified manually Switching Toner Save function on and off You can reduce your printing costs with the Toner Save feature Text and graphics are printed in gr...

Page 61: ...ment as vector graphics Loading graphics as vectors speeds up the printing process Select RASTER to treat the graphics in your document as bitmaps Loading graphics in this mode takes longer than the vector mode but does rectify printing problems Optimizing the print quality of text and graphics Fine ART Use the Fine Art function to smooth the edges of text and graphics and hence optimize the print...

Page 62: ... as raster data Printer resident fonts are not available in this mode Determining the resolution The quality of the print out is defined by means of the Graphics quality function Select 300 DPI for normal print outs e g for text and graphics with thick line elements with Fine ART Select 600 DPI for print outs which require a high print quality e g for text and graphics with fine line elements with...

Page 63: ...the print out Two options are avilable G Dither pattern influences the presentation of grey tones and shading in pictures The coarser the dither pattern the coarser the grey gradations G Adjustment Slider controls enable you to alter the contrast and the brightness of graphics You wish to send graphics by fax When you print out graphics that you intend to fax or copy afterwards select the PHOTOCOP...

Page 64: ... with the PCL printer driver 4 PagePro 4100GN 4 21 4 5 Font index card This index card allows you to G add fonts to the printer s on board memory G delete fonts from the printer s on board memory G set the ID ...

Page 65: ...in the right hand list box then the button changes from ADD FONTS to CLOSE DRIVE Click on CLOSE DRIVE to close the contents of the right hand list box and show the ADD FONTS button again Deleting fonts The fonts shown in the left hand list can be deleted Mark the font to be deleted and then click on DELETE Setting the ID You may specify numbers as ID codes for fonts Click on ID SETTING in order to...

Page 66: ...Working with the PCL printer driver 4 PagePro 4100GN 4 23 4 6 Device option index card This index card allows you to G activate the optional duplex unit G activate optional paper feed tray 2 or 3 ...

Page 67: ...of available options Activate the duplex unit with the ADD button Deactivate the duplex unit with the REMOVE button Activating optional paper feed tray 2 or 3 If you have installed paper feed tray 2 or 3 then you can mark this in the list of available options Activate paper feed tray 2 or 3 with the ADD button Deactivate paper feed tray 2 or 3 with the REMOVE button ...

Page 68: ...r tools The Windows printer tools include G the Status Display and G the Control Panel Automatic start of Status Display If upon installing the printer driver you activated the option to automatically start the printer driver then the Status Display is automatically called up upon starting the computer ...

Page 69: ...ols 5 2 PagePro 4100GN 5 1 Calling up the Status Display Calling up the Status Display in Windows 95 98 Windows NT4 0 1 Open the Minolta QMS Printer Utilities program group 2 Click on MINOLTA QMS STATUS DISPLAY 4100 The Status Display appears ...

Page 70: ...Status Display in Windows 3 1x The options on the individual index cards correspond to those of Windows 95 98 1 Open the Minolta QMS PagePro 4100 UNI program group within the Program Manager 2 Doubleclick the MINOLTA QMS PAGEPRO 4100 STATUS DISPLAY icon The Status Display appears ...

Page 71: ...size of the Status Display window In the Status Display menu bar select the menu VIEW and then the option REDUCE in order to decrease the size of the window In the Status Display menu bar select the menu VIEW and then the option EXPAND in order to increase the size of the window ...

Page 72: ...ontrol Panel Use the Control Panel in order to check and or alter the basic settings of the printer 1 Open the Minolta QMS Printer Utilities program group 2 Click on MINOLTA QMS CONTROL PANEL 4100 The Status Display appears 3 Click on PRINTER SETTINGS The Printer Control Panel appears ...

Page 73: ...ndows PCL printer tools 5 6 PagePro 4100GN 5 3 Paper index card This index card allows you to G define the response in the case of a lack of suitable paper paper format error G define the paper format for paper feed tray 1 ...

Page 74: ...ntinued after a defined time despite a paper format error Specifying a paper format for paper feed tray 1 You can specify whether paper feed tray 1 is to be used as a universal tray or as a tray set to a certain format Select MULTIPURPOSE TRAY to be able to load all paper formats supported by paper feed tray 1 Select FIXED SIZE to specify a certain paper format for paper feed tray 1 Settings The s...

Page 75: ...d This index card allows you to G switch on off the Power Save mode G switch on off the detection of paper format errors G switch on off the detection of paper misfeeds Jam Recovery G switch on off the Pre Heat function G specify the print language for communication between printer and computer ...

Page 76: ...printer should respond when the paper fed into the machine is different to that set in the printer driver Select ON to detect paper format errors Select OFF to ignore paper format errors Detecting paper misfeeds Jam Recovery This function protects the data in the event of a paper misfeed Select ON to instruct the printer to save data if a document jams in the printer prior to being printed Select ...

Page 77: ...Specifying the print language The print language defines the way in which the computer communicates with the printer Select PCL or POSTSCRIPT by clicking in the drop down list Select AUTOMATIC to enable the most appropriate print language to be selected automatically ...

Page 78: ...st prints Test print Description Demonstration page Prints out a demonstration page with an overview of all printer functions Configuration page Prints out a configuration page with the current printer settings List of PCL resident fonts Prints out a list of all printer fonts available with designations and samples List of PostScript resident fonts Prints out a list of all PostScript fonts availab...

Page 79: ...5 Working with the Windows PCL printer tools 5 12 PagePro 4100GN 5 6 Counter index card This index card allows you to G check the status of a counter G reset a counter ...

Page 80: ...vice engineer Click on the button RESET adjacent the counter you wish to reset The associated counter is reset to zero 0 Counter Description Total This indicates the total number of pages printed by the printer This counter can only be reset by a customer service engineer Tray 2 This indicates how many pages have been fed from paper feed tray 2 Tray 3 This indicates how many pages have been fed fr...

Page 81: ...ith the Windows PCL printer tools 5 14 PagePro 4100GN 5 7 Configuration index card This index card summarizes the most important printer settings for quick reference No settings can be altered via this index card ...

Page 82: ...jobs 1 Change to the directory into which the printer driver files were copied upon installation Enter for example cd c pp4100 2 Enter the following command in order to load the Status Display status The Status Display is loaded into the RAM and can then be called up 3 Press the keys CTRL ALT R to call up the Status Display Deleting the Status Display from the RAM Enter the command status d in ord...

Page 83: ...omatically on the screen Changing the hotkey command for the Status Display Setup menu You can change the key combination for calling up the Status Display Press the desired keys in succession in order to define a new key combination for calling up the Status Display Defining popup messages Setup menu You can specify which printer faults cause a popup message to appear on the screen Mark one of th...

Page 84: ...gs of the printer 1 Change to the directory into which the printer driver files were copied upon installation Enter for example cd c pp4100 2 Enter the following command in order to call up the Control Panel dospanel The Control Panel appears You wish to close the Control Panel No Problem Press the keys ALT X or select File Exit from the menu bar in order to close the Control Panel ...

Page 85: ...ormat G specify paper feed from different trays G specify the sequence of the paper feed from different trays G specify the number of lines printed per page G specify the number of copies G define the orientation of the paper G define the response in the case of format errors G define the paper format for paper feed tray 1 ...

Page 86: ...finition in the drop down list Not all paper formats available If you have selected the optional paper feed tray 2 or 3 under Paper source then not all the paper formats given in the table are available Paper Size Envelopes Size Letter 8 5 x 11 in Env Monarch 3 875 7 5 in Legal 8 5 14 in Env COM10 4 125 9 5 in Executive 7 5 10 5 in Env DL 110 220 mm A4 210 297 mm Env C5 162 x 250 mm A5 148 210 mm ...

Page 87: ...able Specifying the number of lines printed per page Enter the number of lines to be printed per page in the Line Page box Specifying the number of copies In the Copies box specify the number of copies that you wish to print out You may enter any value between 1 and 999 Paper source Description Automatic Printing paper is fed from all available trays Tray 1 Printing paper is fed from tray 1 Tray 2...

Page 88: ...andscape horizontal format Defining the response to format errors The Paper Time Out function allows you to define how the printer responds to paper format errors Select PROCEED to continue printing on the paper format already fed into the machine Select CLEAR to automatically cancel the print job when a paper format error is detected Select NONE to switch the printer to stand by mode A A Portrait...

Page 89: ...ted by paper feed tray 1 Select FIXED SIZE to specify a certain paper format for paper feed tray 1 Settings The settings for paper feed tray 1 in the Setup panel may be overridden by the settings in other printing applications Paper Size Envelopes Size Letter 8 5 x 11 in Env Monarch 3 875 7 5 in Legal 8 5 14 in Env COM10 4 125 9 5 in Executive 7 5 10 5 in Env DL 110 220 mm A4 210 297 mm Env C5 162...

Page 90: ...6 4 Font panel This panel allows you to G determine the font Typeface which is to be used for the print out G determine the character set Symbol Set which is to be used for the print out G determine the font size Pitch Point which is to be used for the print out ...

Page 91: ...10 PagePro 4100GN 6 5 Output Quality panel This panel allows you to G switch on off the Toner Save mode G define the resolution for the print out G define the print quality optimization for text and graphics Fine Art G specify the toner density ...

Page 92: ...g a minimal amount of toner Select OFF to print your documents with the normal amount of toner Fine ART feature Use the Fine ART function to smooth the edges of text and graphics and hence optimize the print quality Select OFF to achieve an optimum print quality for photos raster graphics Select ON to optimize the print quality of text and vector graphics in your document Print language The print ...

Page 93: ...6 Working with the DOS PCL printer tools 6 12 PagePro 4100GN 6 6 Counter panel This panel allows you to G check the status of a counter G reset a counter ...

Page 94: ... Click on the RESET button adjacent the counter you wish to reset The associated counter is reset to zero 0 Counter Description Total Counter This indicates the total number of pages printed by the printer This counter can only be reset by a customer service engineer Tray2 Counter This indicates how many pages have been fed from paper feed tray 2 Tray3 Counter This indicates how many pages have be...

Page 95: ...panel summarizes the most important printer settings for quick reference G Printer Name The designation of the printer G Total Memory Indicates the total memory available G Additional Accessories Indicates presence and status of optional accessories No settings can be altered via this panel ...

Page 96: ...witch on off the Power Save mode G switch on off the detection of paper format errors G activate the Pre Heat function G switch on off the automatic continuation in the case of an error message G switch on off the data protection function in the case of a paper misfeed Jam Recovery G define the input output timeout ...

Page 97: ...e printer driver Select ON to detect paper format errors Select OFF to ignore paper format errors Pre Heat feature You can specify whether the fusing unit is to be heated up after receiving a print job Select ON to heat the fusing unit as soon as a print job is sent from the computer Select OFF to suppress preheating of the fusing unit as soon as a print job is sent from the computer Switching on ...

Page 98: ... suppress the saving of data if a document jams in the printer prior to being printed Specifying the input output timeout An input output timeout occurs when the printer cannot detect the end data code of a print job sent from the computer The print job is automatically cancelled in the case of an input output timeout Select PARALLEL when the printer is connected to the computer via a parallel int...

Page 99: ...6 Working with the DOS PCL printer tools 6 18 PagePro 4100GN ...

Page 100: ...inter runs without problems G an IBM compatible PC with at least a 486SX 33MHz CPU or higher Pentium processor recommended G at least 12 MB of PC RAM 16 MB recommended G at least 6 MB of free disk space for files G a CD ROM drive G an I O Interface IEEE 1284 type B parallel cable or Ethernet port and cable G a Display with VGA 640 x 480 dot or higher resolution Windows NT4 0 The following system r...

Page 101: ... computer or a Macintosh compatible PC G at least 16 MB of RAM G a CD ROM drive G an I O Interface Ethernet port and cable 7 2 Notes on installing the printer driver The installation program is designed so that even people not accustomed to working with computers can easily accomplish it You will be led step by step through the installation process All you need to do is follow the installation pro...

Page 102: ... find the latest version of the printer driver under the address http www qms com Information on installing a network printer You can install the printer as a local printer or as a network printer You should make note of the following points when installing as a network printer G If you would like to access the printer from a server using Windows 95 first install the printer driver from the server...

Page 103: ...d NT4 0 operating systems may differ slightly CAUTION Data loss It is strongly recommended that you exit all other programs before running the Setup program 1 Make certain that the printer is connected to your printer locally or through a network 2 Switch on the printer 3 Switch on the computer and start Windows 95 Windows 98 or Windows NT4 0 When the Update Device Driver Wizard dialog appears und...

Page 104: ...rts automatically The installation program does not start automatically Start Windows Explorer and open the directory of the CD ROM Double click on PAGEPRO EXE to start the installation program 5 In the next dialog window choose a language for the installation procedure 6 Click the button OK ...

Page 105: ... driver 7 6 PagePro 4100GN 7 Choose POSTSCRIPT DRIVER in the Machine Emulation field 8 Click the INSTALL button 9 Follow the instructions of the Adobe PostScript Setup program 10 When the Select Printer Model dialog appears click BROWSE ...

Page 106: ... Browse for Printer dialog select your CD ROM drive and navigate to drivers pp4100 win95 gb ps drv 12 Select Minolta QMS PagePro 4100 PS from the Printers list Confirm with OK 13 In the Select Printer Model dialog click NEXT and follow the instructions of the Setup program ...

Page 107: ...N 14 If you wish to specify printer properties after installing check box YES Otherwise check box NO Then click NEXT This dialog is not displayed under Windows NT4 0 15 Change driver settings in the Minolta QMS PagePro 4100 PS Properties dialog and then click OK ...

Page 108: ... driver CD from the CD ROM drive of your computer The installation of Adobe PostScript printer driver is complete now After the printer driver has been successfully installed the Minolta QMS PagePro 4100 PS printer icon is displayed in the Printers dialog To display the Printers dialog click START point to SETTINGS and then click PRINTERS ...

Page 109: ...agePro 4100GN Printer Test page Sample Below is a sample of what the printer will output if you select to print a Test page 1 Check that Minolta QMS PagePro 4100 PS is the Printer Name This confirms that the printer driver has been installed correctly ...

Page 110: ...ia a network 2 Switch on the printer 3 Switch on the computer and start Windows 3 1x 4 Place the PagePro 4100GN printer driver CD in the CD ROM drive of your computer 5 Open the Main group within the Program Manager and double click FILE MANAGER to display the File Manager 6 In the File Manager window browse to the CD ROM drive and navigate to drivers pp4100 win311 gb ps drv 7 Double click the ico...

Page 111: ... Main group double click the CONTROL PANEL icon then double click ADOBE POSTSCRIPT PRINTERS 10 Select your CD ROM drive in the Drives box Navigate to drivers pp4100 win311 gb ps drv 11 Select MINOLTA QMS PAGEPRO 4100 PS in the Printer Descriptions Available list then click INSTALL 12 Click OK to return to the Install PostScript Printer from the PPD dialog 13 Click CLOSE to close the Install PostSc...

Page 112: ...ble click PRINTERS in the Control Panel dialog 16 Check that Minolta QMS PagePro 4100 PS is displayed in the Installed Printers list in the Printers dialog 17 If the Minolta QMS PagePro 4100 PS printer shall used as default printer click SET AS DEFAULT PRINTER 18 Click CANCEL to close the Printers dialog 19 Eject the PagePro 4100GN printer driver CD from the CD ROM drive of your computer ...

Page 113: ...he printer driver for MacOS as described below 1 Make sure that the printer is connected to your computer via network 2 Switch on the printer 3 Switch on the computer and start MacOS 4 Place the printer driver CD in the CD ROM drive of your computer The PAGEPRO 4100 PS icon is automatically displayed on the desktop The AdobePS 8 6 driver has already been installed Skip steps 5 6 and 7 5 Double cli...

Page 114: ...TOSH HD icon on the desktop 10 Double click the SYSTEM FOLDER icon in the Macintosh HD dialog box 11 Double click the EXTENSIONS icon in the System Folder dialog box 12 Double click the icon PRINTER DESCRIPTIONS in the Extensions dialog box 13 Double click the the folder PPD in the MAC folder of the CD ROM Then open the folder of the prefered language 14 Drag the MINOLTA QMS PAGEPRO 4100 PS file f...

Page 115: ...M from the CD ROM drive 16 Open the Apple menu on Finder screen by clicking the Apple icon 17 Select CHOOSER from the Apple menu 18 From the Chooser click the icon ADOBEPS ML1_xxxxxx with xxxxxx differing according to your printer is displayed in the Select a PostScript Printer list ...

Page 116: ...inter icon appears to the left of ML1_xxxxxx in the Chooser This indicates successful completion of the auto setup 20 Click SETUP in the Chooser window and then CONFIGURE 21 Select the desired printer settings and click OK 22 Click OK and then close the Chooser dialog box The ML1_xxxxxx icon appears on the desktop ...

Page 117: ...ipt3 that are visible on a Macintosh screen 1 Place the PagePro 4100GN printer driver CD in the CD ROM drive of your computer 2 Double click the CD ROM icon Open the MAC folder then the PS3 Fonts folder and double click the PS3 Fonts Installer icon to start the installation 3 Follow the instructions displayed on the screen in order to complete the installation ...

Page 118: ...l data data format the type of paper you are using and the settings of your application software can also effect printing results Note for Windows users The settings of the printer driver allow you to control a wide variety of printer features from your computer The main features that can be controlled through this driver are explained in the following sections For further details regarding any of...

Page 119: ...driver are explained in the following sections For further details regarding any of the features described in the following sections please refer to the online Help of the printer driver The Minolta QMS PagePro 4100 PS Properties dialogue 1 Click Start point to Settings and then click Printers to display the Printers dialogue 2 In the Printers dialogue click the icon Minolta QMS PagePro 4100 PS 3 ...

Page 120: ... G PostScript Here you specify PostScript settings and data format options G Watermark Here you create and activate background text G General Here you enter general settings for network printing and start printing out a test page G Details Here you specify the printer port settings G Sharing Here you enter the permissions to enable diable other users to use this printer via network G Paper Here yo...

Page 121: ... following sections For further details regarding any of the features described in the following sections please refer to the online Help of the printer driver Displaying the Printers dialogue 1 Click Start point to Settings and then click Printers to display the Printers dialogue What do you want to specify To specify document settings open the Minolta QMS PagePro 4100 PS Default Document Propert...

Page 122: ... Minolta QMS PagePro 4100 PS 2 Select Document Defaults from the File menu The Minolta QMS PagePro 4100 PS Default Document Properties dialogue appears The Minolta QMS PagePro 4100 PS Default Document Properties provides the following index cards G Page Setup Here you enter general settings for document output G Advanced Here you enter advanced settings for document output ...

Page 123: ...o 4100 PS Properties provides the following index cards G General Here you enter general settings for network printing and start printing out a test page G Ports Here you specify the printer port settings G Scheduling Here you organize the scheduler for network printing G Sharing Here you enter the permissions to enable diable other users to use this printer via network G Security Here the system ...

Page 124: ... in the following sections For further details regarding any of the features described in the following sections please refer to the online Help of the printer driver The Minolta QMS PagePro 4100 PS Properties dialogue 1 Double click the icon Control Panel which is located in the Main group within the Program Manager 2 In the Control Panel dialogue double click Printers 3 In the Installed Printers...

Page 125: ...at settings for document output G Features Here you enter printer features and auxiliary accessories that are installed on the printer G Fonts Here you set the font handling and font substitution G PostScript Here you specify PostScript settings and data format options G Job Control Here you enter advanced settings for print jobs G Watermark Here you create background text ...

Page 126: ... the prefered entry The printer setup dialogue provides the following entries G General Here you enter general options for document output G Microsoft Word Here you enter specific options depending on application G Background Printing Here you enter the print job s priority G Cover Page Here you enter whether the printer puts out a page with printing information before or after a print job G Color...

Page 127: ...int out is defined by means of the Resolution function Select 300 dpi for normal print outs e g for text and graphics with thick line elements with Fine ART Select 600 dpi for print outs which require a high print quality e g for text and graphics with fine line elements with Fine ART Select 1200 dpi for print outs which require a very high print quality e g high resolution graphics Jam Recovery T...

Page 128: ...izes printing quality and printing speed It should normally be set to On Select On and the printer changes received print data from PostScript level 1 or 2 into PostScript level 3 So you can improve print speed and print quality Select Off and the printer processes data in the received PostScript level ...

Page 129: ...8 Working with the PostScript printer driver 8 12 PagePro 4100GN ...

Page 130: ...ht angles Paper that is held together by glue adhesive or clips Paper with labels that detach easily Warped or curled up postcards G Please note that the stack of paper in the paper tray should not exceed the max mark What should I watch out for when loading envelopes To avoid envelope misfeeds in the laser printer please observe the following points G Do not use self adhesive envelopes or those w...

Page 131: ... 1 option Manual paper feed unit Standard sizes A4 210 297 mm Yes Yes Yes A5 148 210 mm Yes No Yes JIS B5 182 257 mm Yes Yes Yes Letter 8 1 2 11 in Yes Yes 2 Yes Legal 8 1 2 x 14 in Yes Yes Yes Executive 7 1 2 x 10 1 2 in Yes Yes Yes Envelopes postcard and custom sizes Envelope DL 110 220 mm Yes No Yes Envelope C5 162 250 mm Yes No Yes Envelope B5 176 250 mm Yes No Yes Envelope COM10 4 1 8 x 9 1 2...

Page 132: ...r source Tray 1 Tray 2 3 option Manual paper feed unit standard media Plain paper weight 16 to 24 lbs 60 to 90g m2 Yes Yes Yes Recycled paper weight 16 to 24 lbs 60 to 90g m2 Yes Yes Yes special media Transparent film Yes No Yes Labels Yes No Yes Letterhead Yes No Yes Envelopes Yes No Yes Postcards Yes No Yes Card or thick paper 24 to 43 1 4 lbs 90 to 163 g m2 Yes No Yes 0 16 in 4 mm 0 16 in 4 mm ...

Page 133: ...l panel has three lamps and one button The control button allows you to G cancel the current job G print out the configuration page G continue a print job after an error message 1 2 3 4 No Description No Description 1 Stand by lamp green 3 Fault red 2 Paper empty orange 4 Control button ...

Page 134: ...the CONTROL BUTTON briefly The configuration page is now printed out Continuing a print job after an error message Continue the print job after the following error messages when the print job is too complex and the memory capacity of the printer is inadequate when there is no more paper in the feed trays when paper of a different format to that set in the printer driver was fed into the printer 1 ...

Page 135: ...ll the tray when it is completely empty Refer to the advice on loading paper see page 9 6 1 Remove the cover to paper feed tray 1 Using a large paper format Then extend the paper support 2 Place the paper between the paper guides Slide the guides up to the stack of paper How many sheets may I place in the cassette The stack of paper should not rise above the max mark 3 Refit the cover to paper fee...

Page 136: ... be fed in one at a time 1 Make sure that the cover to paper feed tray 1 is fitted properly 2 Slide the guides outwards as far as they will go 3 Place the paper between the guides with the side to be printed facing upwards How are envelopes fed in Envelopes are loaded with the flap down and facing to the left 4 Slide the guides up to the paper ...

Page 137: ...ach format Paper feed tray 2 is supplied with a cassette for Letter format as standard Paper can only be loaded lengthwise in paper feed tray 2 3 Do not refill the cassette while paper is still being fed from feed tray 2 3 Refer to the advice on loading paper see page 9 6 1 Pull the cassette out of paper feed tray 2 3 until you feel a resistance Then lift the front of the cassette slightly before ...

Page 138: ...fting plate until it locks 4 Place the paper in the cassette How many sheets may I place in the cassette The stack of paper should not rise above the max mark 5 Refit the cassette cover 6 Slide the cassette back into paper feed tray 2 3 Paper feed tray 2 Paper feed tray 3 ...

Page 139: ...progress of current print jobs G When the background to the printer graphic is green the printer is in stand by mode or a print job is running normally G When the background to the printer graphic is red there is a current error and the print job has been interrupted The status of the printer and the error message are shown in the dialogue boxes on the left ...

Page 140: ...s standard Further cassettes in the formats A4 JIS B5 Legal and Executive are available as optional accessories Please contact your technical customer service centre for further details The installation of paper feed trays 2 and 3 is identical The figures show the installation of tray 2 1 Take the parts out of the box and remove the plastic packagings 2 Remove all packaging materials and adhesive ...

Page 141: ...ray so that the locating pins of the feed tray enage with the holes in the printer 6 Fill the cassette with paper see page 9 8 How many sheets may I place in the cassette The stack of paper should not rise above the max mark 7 Refit the cassette cover 8 Slide the cassette back into the feed tray ...

Page 142: ...x unit 1 Switch Off both printer and computer 2 Take the duplex unit out of the box and remove all the plastic and other packagings 3 Remove the flat cover at the rear of the printer using a screwdriver or other similar tool 4 Attach the duplex unit as shown in the adjacent figure ...

Page 143: ...ur hand until your have screwed the unit into position on the printer 6 Connect the power cable to the printer see page 2 12 and switch on the printer see page 2 13 7 Print out a configuration page in order to check whether Duplex unit is listed under Printer Configuration see page 2 14 ...

Page 144: ...an result in damage to the module that will render it unusable Before you unpack the module touch a metal part of the printer to cause static electricity to discharge from you Hold the module only by the edges Avoid touching the connections Always place the module on an anti static mat when working with it Do not touch any printed circuit boards in the printer DANGER Risk of electric shock The pri...

Page 145: ...10 Installing optional accessories 10 6 PagePro 4100GN 1 Close the output tray 2 Press the top cover release button and open the cover 3 Remove the two screws from the side cover and take off the cover ...

Page 146: ...Pro 4100GN 10 7 4 Remove the internal cover in order to gain access to the motherboard 5 Insert the memory module into one of the three slots Press it carefully onto the socket until it clips into place 6 Refit the internal cover Simm Slots ...

Page 147: ... the printer see page 2 14 The new total memory capacity should be shown correctly What if the total amount of memory is not displayed correctly Check whether the modules were installed correctly Check the setting in the printer driver You wish to remove a memory module To remove a module press the tabs on both sides of the installation slot outwards This will release the module and allow you to t...

Page 148: ...the accessories and parts of manufacturers other than Minolta QMS we cannot guarantee that the laser printer will operate properly Use only Minolta QMS accessories and parts unless specified otherwise CAUTION Toner poses a health hazard Toner is harmful if swallowed If you swallow toner consult a doctor immediately If you get toner on your hands wash them immediately with cold water and soap ...

Page 149: ...the cloth with a little neutral household cleaner if you wish Cleaning the paper feed roller Clean the paper feed roller if paper feed problems occur frequently CAUTION The fusing unit can become very hot The fusing unit which is located beneath the top cover can become very hot when the printer is in operation To prevent injuries avoid contact with this area After switching off the printer wait a...

Page 150: ...Caring for and maintaining your printer 11 PagePro 4100GN 11 3 3 Press the top cover release button and open the cover 4 Lift out the imaging cartridge 5 Fold back the cover over the paper feed roller ...

Page 151: ...1 Caring for and maintaining your printer 11 4 PagePro 4100GN 6 Wipe the paper feed roller with a soft dry cloth 7 Re insert the imaging cartridge 8 Close the printer cover and open the paper output tray ...

Page 152: ...overage The imaging cartridge supplied with the printer has a capacity of on average 5000 A4 pages or letters with about 5 toner coverage CAUTION The fusing unit can become very hot The fusing unit which is located beneath the top cover can become very hot when the printer is in operation To prevent injuries avoid contact with this area 1 Switch the printer Off and unplug the power cable 2 Close t...

Page 153: ...4 Lift out the used imaging cartridge and dispose of it in a way which does not have any negative environmental impact 5 Take the new imaging cartridge out of the box hold it firmly with both hands and shake it to break down any lumps of toner that may have formed ...

Page 154: ...oing so match up the coloured strips and numbers on the cartridge with those on the printer 7 Guide the new imaging cartridge into the printer as shown in the figure 8 Make sure that the new imaging cartridge is correctly seated in the guides and is clipped in place 9 Close the printer cover and open the output tray ...

Page 155: ...11 Caring for and maintaining your printer 11 8 PagePro 4100GN ...

Page 156: ...12 1 12 Troubleshooting CAUTION The fusing unit can become very hot The fusing unit which is located beneath the top cover can become very hot when the printer is in operation To prevent injuries avoid contact with this area Fusing unit ...

Page 157: ...he imaging cartridge 1 Switch the printer Off 2 Close the output tray 3 Press the top cover release button and open the cover 4 Lift out the imaging cartridge 5 Wrap the the imaging cartridge in a cloth to protect it against exposure to light 6 Carefully pull the misfed sheet s out of the printer ...

Page 158: ...ooting 12 PagePro 4100GN 12 3 7 Re insert the imaging cartridge 8 Move the imaging cartridge in the direction shown by the arrow until it clips into place 9 Close the printer cover and open the paper output tray ...

Page 159: ...cated beneath the top cover can become very hot when the printer is in operation To prevent injuries avoid contact with this area 1 Switch the printer Off 2 Close the output tray 3 Press the top cover release button and open the cover 4 Lift out the imaging cartridge 5 Wrap the the image transfer roller in a cloth to protect it against exposure to light ...

Page 160: ...the printer The bottom edge of the paper is not visible Move the bottom edge of the paper so that you can grab it with your fingers 7 Re insert the imaging cartridge 8 Move the imaging cartridge in the direction shown by the arrow until it clips into place 9 Close the printer cover and open the paper output tray ...

Page 161: ...2 Troubleshooting 12 6 PagePro 4100GN Clearing a paper misfeed at the output tray 1 Carefully pull the misfed sheet s out of the tray 2 Open the top cover and close it again in order to reset the printer ...

Page 162: ...oubleshooting 12 PagePro 4100GN 12 7 Clearing a paper misfeed at paper feed tray 1 1 Carefully pull the misfed sheet s out of the tray 2 Open the top cover and close it again in order to reset the printer ...

Page 163: ...Troubleshooting 12 8 PagePro 4100GN Clearing a paper misfeed at the manual feed unit 1 Carefully pull the misfed sheet out of the unit 2 Open the top cover and close it again in order to reset the printer ...

Page 164: ... the cassette out of the tray and remove the cover 2 Press down the stack of paper so that the lifting plate underneath locks in place 3 Remove the stack of paper from the cassette and carefully pull the misfed sheet s out of the tray 4 Open the top cover and close it again in order to reset the printer ...

Page 165: ... 10 PagePro 4100GN Clearing paper misfeeds at the duplex unit top optional 1 Open the cover to the duplex unit and carefully pull out the misfed sheet s 2 Open the top cover and close it again in order to reset the printer ...

Page 166: ...ePro 4100GN 12 11 Clearing paper misfeeds at the duplex unit bottom optional 1 Open the cover to the duplex unit and carefully pull out the misfed sheet s 2 Open the top cover and close it again in order to reset the printer ...

Page 167: ... empty or damaged Remove the imaging cartridge and check it If necessary replace it with a new cartridge see page 11 5 Black pages The imaging cartridge is damaged Remove the imaging cartridge and check it for damage If necessary replace it with a new cartridge see page 11 5 Print out is too light The Toner Save mode has been activated Check the setting in the printer driver and in the printer men...

Page 168: ...tridge and check it for damage If necessary replace it with a new cartridge see page 11 5 Uneven toner density on the print out The imaging cartridge is damaged Remove the imaging cartridge and check it for damage If necessary replace it with a new cartridge see page 11 5 Insufficent toner in the cartridge Lift out the imaging cartridge and shake it in order to improve the distribution of the rema...

Page 169: ...age If necessary fit a new cartridge see page 11 5 Toner smudges on the print out The imaging cartridge is damaged Remove the imaging cartridge and check it for damage If necessary replace it with a new cartridge see page 11 5 Insufficent toner in the cartridge Lift out the imaging cartridge and shake it in order to improve the distribution of the remaining toner If the problem persists fit a new ...

Page 170: ...heck the powerconnection and the interface connection to the printer The printer is not switched on Switch on the printer You are using the wrong type of interface cable Check whether the interface cable type conforms to the specification see page 13 4 The connection settings were not made correctly for your printer Check the connection settings of the printer The parallel port on your computer is...

Page 171: ... provide information on the status of the printer The control panel has three lamps and one button The table below shows the possible states of the lamps 1 2 3 4 No Description No Description 1 Stand by green 3 Fault red 2 Paper orange 4 Control button State Meaning Lamp flashing Lamp on permanently Lamp off ...

Page 172: ...ng Lamps Meaning Printer is switched off Printer is ready for operation Printer is switched on and running a self test Lamp flashes when printer is receiving data via the parallel interface processing data printing slow flashing Printer is in Power Save mode Lamp flashes when printer is cancelling a print job resetting a counter ...

Page 173: ...ools then the sheet already fed in is automatically ejected after a predetermined time see page 5 7 Expand the printer s memory capacity SIMM or reduce the size of the print job A paper format different to the one set in the printer driver has been fed into the printer Load paper with the format set in the printer driver into the paper feed tray If the Auto continue function has been activated in ...

Page 174: ...ge Prepare a new imaging cartridge for use see page 11 5 There is no toner in the imaging cartridge Replace the imaging cartridge see page 11 5 Paper feed tray 2 3 has not been installed Hold down the control button The network interface is not ready Hold down the control button If the problem persists then the network interface has been deactivated or damaged Please contact your technical custome...

Page 175: ...us faults that can only be rectified by a customer service engineer Lamps Meaning Action System error or fault Switch the printer off and then on again If the problem persists contact your technical customer service centre System error or fault Fusing unit fault Polygon mirror fault Fan fault ...

Page 176: ...Troubleshooting 12 PagePro 4100GN 12 21 System error or fault Switch the printer off and then on again If the problem persists contact your technical customer service centre Lamps Meaning Action ...

Page 177: ...12 Troubleshooting 12 22 PagePro 4100GN ...

Page 178: ...4 Letter G parallel port G Ethernet 10BaseT 100BaseTX on board network interface Software In terms of software the PagePro 4100GN offers you G special functions like multiple document pages per print page G browser based PageScope printer management tool for simple network operation Operating system The PagePro 4100GN can be used with the following operating systems G Windows 95 G Windows 98 G Win...

Page 179: ...pes custom formats width 3 1 2 in to 8 1 2 in 88 9 to 216 mm length 6 in to 14 in 152 4 to 356 mm Paper Media Plain paper 16 to 24 lbs 60 to 90 g m2 Recycled paper 16 to 24 lbs 60 to 90 g m2 OHP film Envelopes Card and thick paper 24 to 43 1 4 lbs 90 to 163 g m2 Letterhead Labels Postcards Paper sources Paper feed tray 1 muiltipurpose tray Manual feed unit Paper feed tray 2 option Paper feed tray ...

Page 180: ...eT 100BaseTX Use only Category 5 shielded 10BaseT 100BaseTX cable Processor Power PC 401 66 MHz RAM 8 MB can be expanded to 104 MB Options Paper feed tray 2 500 sheets Paper feed tray 3 500 sheets Duplex unit Memory expansion SIMM Technical specification Technical specification Paper cassette Standard cassette Letter Options A4 JIS B5 Legal Executive Paper Plain paper 16 to 24 lbs 60 to 90 g m2 Re...

Page 181: ... 3 4 in 275 mm Width 12 3 4 in 320 mm Depth 6 in 152 mm Weight Approximately 5 lbs 2 3 kg Technical specification Capacity 8 16 and 32 MB Parity Non parity Access speed 60 ns or less No of pins 72 Type of module SIMM Single In line Memory Module Technical specification Connections Printer parallel 36 pin connection Computer EIA 25 pin connection Type of cable Shielded Signal and ground pairs must ...

Page 182: ...inters with the Energy Star feature switch into a state with low power consumption if they have not been used for a certain amount of time This function can reduce your annual electricity costs by up to 60 This laser printer fulfils the energy efficiency criteria for the Energy Star of the EPA US Environmental Protection Agency ...

Page 183: ...t 12 8 at output tray 12 6 at paper feed tray 1 12 7 at paper feed tray 2 12 9 Clearing paper misfeeds 12 2 Configuration page printing out 9 5 Configuration print out 2 14 Control button functions 9 4 Continuing a print job 9 5 D Device options index card 4 23 F Fault lamp 12 16 Font index card 4 21 I Imaging cartridge replacing 11 5 Indicator lamps 12 16 Installation of SIMM module 10 5 Installi...

Page 184: ... 12 20 Messages status 12 17 Messages user 12 18 Monitoring of print job 9 10 O Optional accessories 10 1 Paper feed tray 2 3 10 1 SIMM memory module 10 5 Overview of printer 2 3 Control panel 2 6 External printer parts 2 3 Internal printer parts 2 4 Optional printer parts 2 5 P Page layout index card 4 11 PagePro 4100E printer technical specification 13 2 Paper feed tray 1 setting up 2 11 Paper f...

Page 185: ...3 5 Win 95 98 Win NT4 0 3 3 Printer driver installation PS MacOS 7 14 MacOS Screen fonts 7 18 PS printer driver installation 7 1 System requirements MacOS 7 2 System requirements Win 3 1x 7 2 System requirements Win NT4 0 7 1 Test page Win 95 98 7 10 Win 3 1x 7 11 Win 95 98 Win NT4 0 7 4 Printer driver settings PCL Activating duplex unit 4 24 Activating optional paper feeds 4 24 Adding fonts 4 22 ...

Page 186: ... PS 8 1 Properties MacOS 8 9 Properties Win 3 1x 8 7 Properties Win 95 98 8 2 Properties Win NT4 0 8 4 Printer messages 12 16 Lamp functions 12 16 Service messages 12 20 Status messages 12 17 User messages 12 18 Printer tools for DOS PCL 6 1 Configuration 6 14 Control Panel calling up 6 3 Counter 6 12 Font 6 9 Output quality 6 10 Paper 6 4 Popup messages defining 6 2 Popup messages switching on of...

Page 187: ... connection 2 15 Printer network connection 2 16 Printing problems general 12 15 Q Quality index card 4 16 S Safety instructions 1 4 Screen fonts MacOS 7 18 Setting up 2 1 Setting up the printer 2 11 Ambient conditions 2 8 Connecting the power cable 2 12 Connecting the printer to a computer 2 15 Connecting the printer to a network 2 16 Paper feed tray 1 2 11 Paper output tray 2 11 Place of install...

Page 188: ... Windows 95 Windows 98 7 1 T Technical specification 500 sheet paper feed tray 13 3 Duplex unit 13 4 PagePro 4100E printer 13 2 Parallel interface connections 13 4 SIMM memory module 13 4 Test page 2 14 Troubleshooting 12 1 U Uninstalling the PCL printer driver 3 8 Unpacking 2 1 ...

Page 189: ...13 Appendix 13 12 PagePro 4100GN ...

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