Troubleshooting
11
11-9
Problem
Possible cause
Action
Blank pages
The toner cartridge is empty or
damaged.
Remove the toner cartridge and
check it for damage. If
necessary, replace the toner
cartridge. (See chapter 10.)
Black pages
The toner cartridge is damaged.
Remove the toner cartridge and
check it for damage. If
necessary, replace the toner
cartridge. (See chapter 10.)
Pages are too light
The Toner Save mode has been
activated.
Check the setting in the printer
driver. Change the setting and
try printing again. (See chapter
4.)
The toner density is not set
correctly in the printer driver.
Set the toner density to the
desired level and try printing
again. (See chapter 4.)
The toner cartridge may be
running out of toner.
Remove the toner cartridge and
rock it in order to improve the
distribution of the remaining
toner. If the problem persists,
replace the toner cartridge. (See
chapter 10.)
The toner cartridge is damaged.
Remove the toner cartridge and
check it for damage. If
necessary, replace the toner
cartridge. (See chapter 10.)
