Miele W 3834 WPS Operating Instructions Manual Download Page 36

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The wash programme stops and a fault indicator light comes
on.

Problem

Possible cause

Remedy

The buzzer sounds and
the Drain check light
flashes. "– – –" appears
in the display.

The water outlet is
blocked or restricted.

Clean the drain filter and the
drain pump as described in
"Problem solving guide –
Opening the drum door in
the event of a blocked water
outlet and/or a power failure".

The drain hose has
been fixed too high.

The maximum delivery head
is 1 m.

The buzzer sounds and
the Water inlet check light
flashes. "– – –" appears
in the display.

The water inlet is
blocked or restricted.

Check whether

–

the stopcock has been
opened properly.

–

the inlet hose is kinked.

The filter in the water
inlet hose is dirty.

Clean the filter.

The buzzer sounds and
the Water inlet and Drain
check lights flash. "– – –"
appears in the display.

The Miele Waterproof
system has reacted.

Call the Service Department

The buzzer sounds and
the Pre-wash or the Rinse
hold Sequence indicator
light flashes. "– – –"
appears in the display.

There is a fault.

Start the programme again.
If the fault message appears
again, contact the Service
Department.

To switch off the fault message: Switch the washing machine off with

I-On/0-Off

button.

Cleaning and care

Summary of Contents for W 3834 WPS

Page 1: ...instructions for Washing machine W 3834 WPS To avoid the risk of accidents or damage to the machine it is essential to read these instructions before it is installed and used for the first time G M Nr 06 750 530 ...

Page 2: ...h if handled or disposed of incorrectly could be potentially hazardous to human health and to the environment They are however essential for the correct functioning of your appliance or machine Please do not therefore dispose of your old machine or appliance with your household waste Please dispose of it at your local community waste collection recycling centre and ensure that it presents no dange...

Page 3: ...omically 13 Energy and water consumption 13 Detergent 13 Degree of soiling 13 When drying with a tumble dryer 13 How to wash correctly 14 Degree of soiling Water plus Buzzer 19 Light 19 Normal 19 Heavy 19 Water plus 19 Buzzer 19 Spinning 20 Final spin speed 20 Rinse and interim spin 20 To omit the final spin Rinse hold 20 To omit rinse and interim spin and the final spin 20 Programme chart 21 Prog...

Page 4: ...un and dye removers dyes 31 Cleaning and care 32 External casing and fascia panel 32 E Cloth 32 Extra cleaning 32 Cleaning the detergent dispenser drawer 32 Descaling the machine 33 Cleaning the filter in the water inlet 34 The programme does not start 35 The wash programme stops and a fault indicator light comes on 36 General problems 37 An unsatisfactory wash result 38 The drum door does not ope...

Page 5: ...top in a kitchen run 49 Washer and Dryer stack 49 The Miele Waterproof system 50 Connection to the water supply 51 Connection to the drainage system 53 Electrical connection U K 54 Consumption data 55 Technical data 56 Programmable functions 58 Water plus system 58 Gentle action 59 Suds cooling in the Cottons programme 60 Increase the duration of the main wash 61 Buzzer 62 Keypad tones 63 Memory f...

Page 6: ... may be dangerous The manufacturer cannot be held liable for damage resulting from incorrect or improper use or operation This washing machine is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning its use by a person responsible for their safety...

Page 7: ...Unauthorised repairs could result in unforeseen dangers for the user for which Miele cannot accept liability Repairs should only be undertaken by a Miele approved service technician Ensure current is not supplied to the machine until after maintenance or repair work has been carried out If the connection cable is faulty it must only be replaced by a Miele approved service technician to protect the...

Page 8: ...especially if there is no floor drain gully in the immediate vicinity Flooding danger If hooking the drain hose into a wash basin check that the water can drain off quickly enough to prevent the sink from overflowing Make sure the drain hose is secure so that the force of the water flowing out of the hose does not dislodge it Take care to ensure that foreign objects e g nails pins coins paper clip...

Page 9: ...If liquid detergent comes into contact with the eyes rinse them thoroughly with lukewarm water imme diately If swallowed seek medical assistance immediately and retain the packaging or label for reference Those with skin problems or sensitive skin should avoid their skin coming into contact with liquid detergent Only remove laundry from the washing machine once the drum has stopped turning Reachin...

Page 10: ...c checks on your machine and can also be used to update programming data in the future fSequence indicator lights Show which section of the wash programme has been reached gBuzzer button hCheck lights iDelay start button For delaying the start of a programme jStart Stop button For starting the programme selected and cancelling a programme once it has started kI On 0 Off button For switching the ma...

Page 11: ...e duration may be longer or shorter depending on this absorbency rate Delay start The delay start time selected will appear in the display After the machine has started the delay start time counts down If the delay start time is more than 10 hours it will count down by the hour If it is less than 9 hours and 59 minutes it will count down minute by minute Once the delay start time has finished the ...

Page 12: ...out laundry and without detergent Using detergent could result in an excessive build up of foam This also activates the ball valve The ball valve prevents detergent escaping from the suds container into the sump during a wash programme thus making maximum use of the detergent Open the stopcock Press the I On 0 Off button in The indicator light for the Automatic programme will come on Press the H p...

Page 13: ...gs of between 35 and 45 Detergent Do not exceed the amounts of detergent recommended by the manufacturer on the packaging Reduce the amount of detergent with smaller loads approx 1 3 less than the amount recommended can be used when washing a half load Degree of soiling With most of the programmes you can specify the degree of soiling of the laundry The washing machine will then adjust the program...

Page 14: ...hat the cleaning agent is rinsed off before washing the garment in the machine Do not use solvent based cleaning agents in this machine Sort the laundry by colour and by care label Most garments have a textile care label in the collar or side seam Dark textiles often contain excess dye and should be washed separately several times before being included in a mixed load Always wash whites and colour...

Page 15: ...oad evenly during spinning The most efficient use of energy and water is achieved when a full load is washed However do not overload as this causes creases and reduces cleaning efficiency Make sure that no garments are caught between the drum door and seal Shut the door with a gentle swing DSelect a programme Press the e or button repeatedly until the indicator light for the programme you want lig...

Page 16: ... function You cannot select the degree of soiling or Water plus for every programme You can change the pre set temperature or spin speed by pressing the Temperature or Spin button In some programmes the maximum temperature and spin speed is limited The machine will not allow a higher value to be selected Press the Temperature or Spin button repeatedly until the indicator light for the value you wa...

Page 17: ...auses a low level of agitation and poor wash rinse and spin results Higher water consumption an additional rinse cycle will automatically switch in A burden to the environment Pull out the detergent drawer and place detergent in the compartments as follows i Detergent for the pre wash if the Degree of soiling has been set as Heavy add 1 3 of the total amount recommended j Detergent for the main wa...

Page 18: ...uch water is being absorbed by the laundry The programme duration may be longer or shorter depending on this absorbency rate HRemove the laundry when the programme as finished The Finish and Anti crease Sequence indicator lights will come on when the programme is finished Press the Door button to open the drum door Remove the laundry Only remove laundry from the machine once the drum has stopped t...

Page 19: ...ration of the main wash by 30 or 60 minutes instead of the standard default increase of 15 minutes See Programmable functions Water plus If the Water plus button is pressed the water level in the main wash and rinses is increased You can also alter the setting allocated to the Water plus button See Programmable functions Buzzer The buzzer will sound at the end of the programme or when Rinse hold h...

Page 20: ...ended in the final rinse water This reduces creasing if the laundry is not going to be removed from the drum immediately after the end of the programme To start the final spin The Rinse hold indicator light will illuminate Select the spin speed you want by pressing the spin speed button until the indicator light next to the spin speed you want illuminates The washing machine will then start the fi...

Page 21: ...gramme 3 0 kg load and Light Degree of soiling setting Minimum iron Delicates1 ac421876 cold to 60 C Max load 3 0 kg Fabric Synthetics mixed fibres and easy care cottons Curtains including net curtains specified as machine washable by the manufacturer Notes Due to the large amount of fine dust in curtains we recommend selecting the Heavy Degree of soiling setting and also the Water plus option Onl...

Page 22: ... 3 0 kg Item Dark garments made from cotton or mixed fibres Note Wash inside out Shirts cold to 60 C Max load 2 0 kg Notes Pre treat collars and cuffs if necessary Wash silk garments in the Silks programme Denim cold to 60 C Max load 3 0 kg Notes Wash denim inside out Denim often contains excess dye and will run during the first few washes Wash light and dark coloured items separately Drain Spin M...

Page 23: ...Delicates b e 2 32 L L Woollens c 2 L L Silks e d e 2 L Dark garments a 3 L L Shirts a 2 L Express d a 2 32 L L Denim a 3 L Drain Spin L d Low water level Medium water level e High water level a Normal wash rhythm b Minimum iron Delicates c Woollens d Silks See the following page for more information about programme sequences Programme sequence 23 ...

Page 24: ...tures in the programme sequences Anti crease At the end of every programme with the exception of the Woollens programme the drum continues to turn at intervals for up to 30 minutes to help prevent creasing The door can be opened and laundry removed at any time during the anti crease phase 1 A second rinse is carried out when a temperature of 60 C to 95 C has been selected A third rinse is carried ...

Page 25: ... drying temperature q Normal temperature r Low temperature s Do not tumble dry Ironing The number of dots indicates the ironing temperature I Hot iron max sole plate temp approx 200 C H Medium hot iron max sole plate temp approx 150 C G Cool iron max sole plate temp approx 110 C Do not steam iron garments carrying this symbol J Do not iron Professional cleaning f Dry clean only The letters indicat...

Page 26: ...the I On 0 Off button Changing a programme Wash programme After the start of a programme it is no longer possible to select a different programme You will need to cancel the current programme before you can select a new one Temperature It is possible to alter the temperature up to 5 minutes after the start of a programme Spin speed You can select a different spin speed up until the final spin begi...

Page 27: ...has been activated The Locked check light will come on if the Door button is pressed when the above conditions are present Safety lock The safety lock prevents the machine from being opened or the programme cancelled or the temperature or spin speed being altered during a wash programme To activate the safety lock Once the programme has started press the Start Stop button for at least 4 seconds un...

Page 28: ...is closed APress the Water plus and Temperature buttons at the same time and hold them pressed in until you reach step D BSwitch the machine on with the I On 0 Off button CPress the Degree of soiling light normal heavy button three times DThen release the Water Plus and Temperature buttons The Locked check light will flash ESwitch off the washing machine To deactivate the system lock Repeat steps ...

Page 29: ... for programmes without a pre wash For programmes with a pre wash you will need to purchase a special container from the Miele Spare Parts department which sits in the main wash compartment j of the detergent dispenser drawer Add liquid detergent to this container for the main wash and to compartment i for the pre wash All purpose detergent for whites Detergent for coloured fabrics Detergent for d...

Page 30: ...detergents in hard water areas Dispense according to the amount specified on the packaging First add detergent and then the water softener In the UK Miele branded water softening tablets are available from the Miele Spare Parts Department or via the internet on www miele co uk Use a quantity of detergent as for soft water Miele do not recommend connecting the machine to a household water softener ...

Page 31: ...small amount of water remains in the fabric conditioner compartment If starching frequently clean the dispenser compartment and especially the siphon tube and conditioner channel regularly See Cleaning the detergent dispenser drawer Do not use powder starch formulations or viscous liquid starch in the compartment as it will clog up Colour run and dye removers dyes Do not use colour run or dye remo...

Page 32: ...ailable from the Miele UK Spare Parts Department which is suitable for cleaning surfaces such as stainless steel glass plastic and chrome without the use of chemicals It can be washed 300 times Extra cleaning Carry out a hot wash 70 C or above with powder detergent approx every 6 weeks to help prevent deposits building up in the machine These can occur when washing is mainly done at low temperatur...

Page 33: ...e a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Descaling the machine If the correct amount of detergent is dispensed the machine should not need to be descaled If however you do wish to descale the machine only use proprietary non corrosive descaling agents and strictly observe the instructions on the packaging A special desc...

Page 34: ...urn off the stopcock Unscrew the threaded union connecting the free end of the inlet hose to the stopcock Remove the rubber seal 1 from the recess Using pointed pliers take hold of the plastic filter bar 2 and remove Clean the plastic filter Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is watertight If water drips out tighte...

Page 35: ...gerous The manufacturer cannot be held liable for unauthorised work The programme does not start Problem Possible cause Remedy The display remains dark and no indicator lights are lit up There is no power to the machine Check whether the mains plug is plugged in and switched on the fuse or circuit breaker has tripped The Locked check light is flashing The electronic system lock has been activated ...

Page 36: ...ht flashes appears in the display The water inlet is blocked or restricted Check whether the stopcock has been opened properly the inlet hose is kinked The filter in the water inlet hose is dirty Clean the filter The buzzer sounds and the Water inlet and Drain check lights flash appears in the display The Miele Waterproof system has reacted Call the Service Department The buzzer sounds and the Pre...

Page 37: ...distribution The pump makes strange noises This is not a fault These noises occur at the end of a pump sequence as a normal part of the operation There is a lot of detergent residue in the detergent drawer The water pressure is too low Clean the filter in the water inlet Select Water plus Powder detergent used with water softeners can be sticky Add washing powder and then add the water softener Fa...

Page 38: ...tons 95 C programme with powder detergent but without a load A stale smell is in the drum and on laundry Low temperature washing Before washing the next load run a Cottons 95 C programme with powder detergent but without a load White residues which look like powder detergent are seen on dark textiles after washing The detergent contained compounds zeolites to aid water softening which are not solu...

Page 39: ...lock is activated Deactivate the system lock as described in Changing the programme sequence System lock Power cut Open the drum door as described in Opening the drum door in the event of a blocked drain outlet and or power failure The door was not correctly engaged Press hard against the lock side of the drum door and then press the Door button There is still water in the drum and the machine is ...

Page 40: ...water will be retained in the machine Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot Danger of scalding Procedure for draining the machine Place a suitable container under the access flap When draining water from the machine do not unscrew the drain filter completely or take it right out Unscrew the drain filter lid until water runs out...

Page 41: ...ng an obstruction should be removed Put the drain filter back in place and secure Make sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use Opening the drum door Always make sure that the drum is stationary before reaching into the machine to remove laundry Reaching into a moving drum is extremely dangerous Pull the emergency release downwards see illus...

Page 42: ...ass when the door is open Future updates PC The indicator light marked PC is the interface used by Miele service technicians during servicing work for testing purposes and for updating the machine s programme data Appliance guarantee Please see the guarantee card supplied with your machine Optional accessories Optional accessories for this washing machine are available from your Miele Dealer or fr...

Page 43: ...able c f Flexible drain hose with detachable swivel elbow gControl panel hDetergent dispenser drawer iDrum door jAccess to drain filter drain pump and emergency release kHandle recesses for moving the machine lFour height adjustable feet Installation and connection 43 ...

Page 44: ...en moving the machine bElectricity supply cable cInlet hose with Waterproof system dDrain hose eTransit bar covers fRestraining clip for inlet hose and drain hose gRestraining clips for transit bars when removed Installation and connection 44 ...

Page 45: ...cables If possible install the machine in a corner as this is usually the most stable part of the floor If the machine is installed on a raised plinth it has to be secured against slippage during spinning using retaining clips available from the Miele Spare Parts Dept Installing the washing machine To manoeuvre the machine out of its packing case to its installation site hold it by the edge of the...

Page 46: ... Using the spanner supplied turn the left hand transit bar 90 then withdraw the transit bar Turn the right hand transit bar 90 then withdraw the transit bar Installation and connection 46 ...

Page 47: ...the back of the washing machine Make sure that holes b are fitted over retainers a The washing machine must not be moved without the transit bars in place Store the transit bars as shown or keep them in a safe place for future use They must be re fitted if the machine is to be moved again e g when moving house Re fitting the transit bars Re fitting is carried out by reversing the procedure Install...

Page 48: ...he machine is delivered Using the spanner supplied turn counter nut 2 in a clockwise direction Then turn counter nut 2 together with foot 1 to unscrew Use a spirit level to check the machine is standing level Hold foot 1 securely with a pipe wrench Turn counter nut 2 again using the spanner supplied until it sits firmly up against the housing All four counternuts must be firmly up against the hous...

Page 49: ...ired Connections for electricity water and drainage should be installed in such a way that they remain accessible when the machine is in place Fitting instructions are supplied with the conversion kit All parts marked are available from your Dealer or the Miele Spare Parts Department Washer and Dryer stack A Miele tumble dryer can be stacked with the washing machine A WTV stacking kit is necessary...

Page 50: ...his protective sleeve A float switches off the safety valve preventing any more water from flowing into the machine and water in the suds container is pumped away 2 Electronic unit and washing machine housing Sump Any leaking water is collected in a sump in the base of the machine A float switches off the safety valves preventing any more water from flowing into the machine and water in the suds c...

Page 51: ...to have a non return valve as the washing machine has been designed to comply with DIN regulations The machine is designed to operate with a flow pressure of between 100 and 1 000 kPa 1 10 bar If it is higher than 1 000 kPa it is essential to fit a pressure reducing valve Connection to the mains water supply should incorporate a mains stopcock with 3 4 thread The stopcock should be fitted by a qua...

Page 52: ...nlet valve the dirt filter in the water inlet valve connection must not be removed Extension hose A 1 5 metre long metal extension hose is available from your Miele dealer or the Miele Spare Parts Department as an optional extra This hose is tested to withstand pressures of up to 14 000 kPa and can be used as a flexible extension to the water supply N B Using this hose renders the Waterproof syste...

Page 53: ... of more than 1 m up to a maximum of 1 8 m a second duo drain pump is available with the corresponding kit from the Miele Spare Parts Department or your Miele Dealer Drain hose connection 1 Direct into a sink or basin Please note the following Hook the hose over the edge and secure Make sure that the water can drain away freely without hindrance Otherwise there is a risk of water overflowing or of...

Page 54: ...l current device RCD with a trip current of 30 mA in accordance with DIN VDE 0664 VDE 0100 Section 739 Do not connect via an extension lead Extension leads do not guarantee the required safety of the appliance e g danger of overheating Non rewireable plugs BS 1363 The fuse cover must be refitted when changing the fuse and if the fuse cover is lost the plug must not be used until a suitable replace...

Page 55: ... Express 40 C 3 0 kg 0 30 34 30 min Dark garments 40 C 3 0 kg 0 60 60 1 h 00 min 1 h 10 min Shirts 60 C 2 0 kg 1 00 59 1 h 03 min 1 h 13 min Denim 40 C 3 0 kg 0 50 52 50 min 1 h 00 min 1 Cottons test programme in accordance with EN 60456 2 Short programme for test institutes the Degree of Soiling must be set to Light 3 Minimum iron test programme with spin speed of 1200 rpm in accordance with EN 6...

Page 56: ...cted load see data plate Fuse rating see data plate plug Consumption data see Consumption data Water flow pressure minimum 100 kPa 1 bar Water flow pressure maximum 1000 kPa 10 bar Inlet hose length 1 60 m Drain hose length 1 50 m Mains connection cable length 1 60 m Delivery head max 1 00 m Maximum drainage length 5 00 m Test certificates awarded see data plate Technical data 56 ...

Page 57: ...Programmable functions for changing default settings The programmable functions can be used to tailor washing programmes to suit your individual requirements ...

Page 58: ...n and keep it pressed in whilst carrying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button The Buzzer indicator light will flash on and off once A P will flash in the display alternating with the number 1 2 or 3 EEach subsequent press of the Start Stop button will select a different setting The ...

Page 59: ...hed off The drum door is properly closed APress the Start Stop button and keep it pressed in whilst carrying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button once The Buzzer indicator light will flash twice A P will flash in the display alternating with the number 0 or ...

Page 60: ...emory Before you begin first ensure that The washing machine is switched off The drum door is properly closed APress the Start Stop button and keep it pressed in whilst carrying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button twice The Buzzer indicator light will flash...

Page 61: ...t until the indicator light for the Start Stop button starts comes on D and then release the Start Stop button EPress the Buzzer button three times The Buzzer indicator light will flash four times A P will flash in the display alternating with the number 1 2 or 3 FEach subsequent press of the Start Stop button will select a different setting The number alternating with the P in the display refers ...

Page 62: ...roperly closed APress the Start Stop button and keep it pressed in whilst carrying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button four times The Buzzer indicator light will flash five times A P will flash in the display alternating with the number 1 2 or 3 FEach subse...

Page 63: ...f button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button five times The Buzzer indicator light will flash six times A P will flash in the display alternating with the number 0 or 1 0 keypad tone is deactivated 1 keypad tone is activated FPress the Start Stop button to change the display from 0 to 1 activated or...

Page 64: ...or is properly closed APress the Start Stop button and keep it pressed in whilst carrying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button six times The Buzzer indicator light will flash seven times A P will flash in the display alternating with the number 0 or 1 0 the ...

Page 65: ...rying out steps B C BPress the I On 0 Off button in CWait until the indicator light for the Start Stop button comes on D and then release the Start Stop button EPress the Buzzer button seven times The Buzzer indicator light will flash eight times A P will flash in the display alternating with the number 0 or 1 0 the automatic pre wash is deactivated 1 the automatic pre wash is activated FPress the...

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Page 68: ...Alteration rights reserved 0707 W 3834 WPS M Nr 06 750 530 02 en GB ...

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