Miele KM 6564 FL Operating And Installation Instructions Download

Page: 49 / 72

Problem solving guide

Problem

Cause and remedy

The “



” symbol flashes

and “



” flashes

alternately with “



” in

the numerical keybank
for the ExtraSpeed
cooking zone.

Pan protection has been triggered.



Select a power level in order to use the cooking
zone.

The sensors show
increased sensitivity or
fail to react.

The sensitivity level of the sensors has changed.



Make sure that there is no direct light (from the sun
or from an artificial source) falling onto the hob.
The area surrounding the hob must not be too
dark.



Make sure that there is nothing covering the
sensors or the hob.
Take any pans off the hob and wipe away any food
deposits.



Interrupt the power supply to the hob for approx.
1 minute.



If the problem persists after power has been
restored, please contact Miele.

Summary of Contents for KM 6564 FL

Page 1: ... installation instructions Electric hobs To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en GB M Nr 11 240 720 ...

Page 2: ...tivity 21 How the cooking zones work 24 Pans 25 Tips on saving energy 26 Setting range 27 Operation 28 Using the appliance 28 Switching on the hob 29 Setting changing the power level 29 Switching off a cooking zone 29 Residual heat indicator 29 Power level setting Extended setting range 30 Switching on an extended zone outer ring 30 Auto heat up 31 Keeping warm 32 Timer 33 Minute minder 33 Switchi...

Page 3: ...ty instructions for installation 51 Safety distances 52 Installation notes 56 Onset installation 56 Flush fit installation 57 Installation dimensions Surface mounted 58 KM 6564 FR 58 KM 6565 FR 59 Installation dimensions Flush 60 KM 6564 FL 60 Installation 61 Onset installation 61 Flush fit installation 63 Electrical connection 64 After sales service 67 Contact in case of malfunction 67 Data plate...

Page 4: ...amage to the hob please read these instructions carefully before installation and before using it for the first time They contain important notes on installation safety use and maintenance Miele cannot be held liable for damage caused by non compliance with these instructions Keep these instructions in a safe place and ensure that new users are familiar with the content Pass them on to any future ...

Page 5: ... supported by the manufacturer and could be dangerous This hob is not intended for use by people with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision and instruction concerning its use by a person responsible for their safety They may only use the hob unsupervised if they have been shown how to use it in a safe way They mu...

Page 6: ...dren well away from the hob until it has cooled down and there is no danger of burning Danger of burning Do not store anything which might arouse a child s interest in storage areas above or behind the hob Otherwise they could be tempted into climbing onto the appliance with the risk of burning themselves Risk of burning and scalding Place pots and pans on the cooking zone in such a way that child...

Page 7: ...ified electrician To avoid the risk of damage to the hob make sure that the connection data on the data plate voltage and frequency match the mains electricity supply before connecting it to the mains Consult a qualified electrician if in doubt Do not connect the hob to the mains electrical supply by a multi socket adapter or extension lead These are a fire hazard and do not guarantee the required...

Page 8: ...be disconnected from the mains electricity supply during installation maintenance and repair work Ensure that power is not supplied to the appliance until after it has been installed or until any maintenance or repair work has been carried out Danger of electric shock Do not use the hob if it is faulty or if the ceramic surface is cracked chipped or damaged in any way Switch it off immediately Dis...

Page 9: ...r similar to smother the flames Do not leave the hob unattended whilst it is being used It should be continually monitored whilst boiling and flash frying Flames could set the grease filters of a cooker hood on fire Do not flambé under a cooker hood Spray canisters aerosols and other inflammable substances can ignite when heated Therefore do not store such items or substances in a drawer under the...

Page 10: ...ure that the cable of the electrical appliance cannot come into contact with the hot hob The insulation on the cable could become damaged Grains of salt sugar and sand e g from cleaning vegetables can cause scratches if they get under pan bases Make sure that the ceramic surface is clean before placing pans on it Even a light object can cause damage in certain circumstances Do not drop anything on...

Page 11: ... the following factors operating duration high power level s large pans and the number of cooking zones being used Pots and pans made of aluminium or with an aluminium base can leave a metallic sheen on the hob This can be removed with the ceramic and stainless steel hob cleaner see Cleaning and care If spills remain on the hob for any length of time they can burn on and in certain circumstances b...

Page 12: ...lso contain specific materials compounds and components which were essential for their correct function and safety These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste Please dispose of it at your local community waste collection recycling cen...

Page 13: ...Guide to the appliance 13 Hob KM 6564 FR KM 6564 FL a Double circle zone with ExtraSpeed b Single circle zone c Double circle zone d Extended zone e Controls and indicators ...

Page 14: ...Guide to the appliance 14 KM 6565 FR a Single circle zone b Double circle zone c Triple circle zone with ExtraSpeed d Extended zone e Controls and indicators ...

Page 15: ... setting the power level For setting the timer c Stop Go d Switching off a cooking zone automatically e Wipe protection f Minute minder g For switching on an extended cooking zone h Keeping warm function Display Indicator lights i Automatic switch off allocation of cooking zones j Residual heat k Wipe protection activated ...

Page 16: ...Guide to the appliance 16 l Timer display to Time System lock safety lock activated Demonstration mode activated ...

Page 17: ...e Ø in cm Rating in watts for 230 V 14 5 23 0 1500 3200 14 5 1200 12 0 21 0 750 2200 17 0 17 0 x 29 0 1500 2600 Total 9200 KM 6565 FR Cooking zone Ø in cm Rating in watts for 230 V 14 5 1200 12 0 21 0 750 2200 14 5 21 0 27 0 1050 2050 3200 17 0 17 0 x 29 0 1500 2600 Total 9200 ...

Page 18: ...tickers Cleaning the hob for the first time Before using for the first time clean the hob with a damp cloth only and then wipe dry Switching on the hob for the first time The metal components have a protective coating which when heated for the first time will give off a slight smell and possibly some vapours The smell and any vapours given off do not indicate a faulty connection or appliance and t...

Page 19: ...operating instructions for your cooker hood Make sure that the signal of your WiFi network is sufficiently strong in the place where your hob is installed There are a number of ways of connecting your hob to your WiFi network Miele mobile App The Miele mobile App is available to download free of charge from the Apple App Store or from the Google Play Store After installing the Miele mobile App on ...

Page 20: ...u now have 10 minutes to configure the WiFi Follow the instructions in the app Connecting via WPS Pre requisite You must have a WPS WiFi protected setup compatible router Switch the hob on Touch the 0 sensor control on any of the numerical keybanks Touch the 0 and 6 sensors at the same time for 6 seconds The seconds can be seen counting down in the timer display After the 6 seconds have elapsed a ...

Page 21: ...nds Setting up Con ctivity Con ctivity is the direct communication system between an electric Miele hob and a Miele cooker hood Con ctivity enables the cooker hood to operate automatically depending on the operational state of a hob Further information can be found in the installation and operating instructions for your cooker hood Con ctivity via the home WiFi network Con ctivity 3 0 Pre requisit...

Page 22: ...rical keybank at the same time for 6 seconds The seconds can be seen counting down in the timer display After the 6 seconds have elapsed a progress light appears during the connection attempt If the connection was successful the code appears in the timer display If the connection could not be established the timer display will show the code Repeat the steps above When successfully connected 2 and ...

Page 23: ... replacing the wireless stick or the router Switch the hob on Touch the 0 sensor control on any of the numerical keybanks Touch the 0 and 9 sensors at the same time for 6 seconds The seconds can be seen counting down in the timer display After the 6 seconds have elapsed the code is displayed in the timer display for 10 seconds ...

Page 24: ...t see Overheating protection When a power level is selected heating is activated and the glowing heater element can be seen through the ceramic surface The heater rating of the cooking zones depends on the power level selected and is electronically regulated The timing of the cooking zone is controlled by switching the element on and off Single circle zone a Overheating protection b Heating elemen...

Page 25: ...heen on the hob This can be removed with the ceramic and stainless steel hob cleaner see Cleaning and care Please be aware that the properties of the pan base can affect the evenness with which the food heats up e g when making pancakes To make optimum use of the cooking zones choose pans with a suitable base diameter see chapter Cooking zones Use only pots and pans with smooth bases Rough bases c...

Page 26: ...n on a small cooking zone uses less energy than a large partially filled pan on a large cooking zone Cook with as little water as possible Once food has come to the boil or the oil in the pan is hot enough for frying reduce the heat to a lower setting When cooking for a long time switch the cooking zone off about 5 to 10 minutes before the end of the cooking time In this way use is made of the res...

Page 27: ...ied eggs Steaming fruit 2 4 2 4 Defrosting deep frozen food Steaming vegetables fish Cooking pasta pulses Cooking broths pulse soups 3 6 3 5 Bringing to the boil and continued cooking of large quantities of food 4 6 4 5 Gently frying meat fish sausages eggs etc without overheating the fat 6 7 6 7 Cooking potato fritters pancakes etc 7 8 7 8 Boiling large quantities of water Flash frying large amou...

Page 28: ...he On Off and Wipe protection controls More sensors light up when the hob is switched on Malfunction due to dirty and or covered sensor controls If the sensor controls are dirty or covered this could cause them to fail to react to activate a function or even to switch the appliance off automatically see Safety features Safety switch off Placing hot pans on the sensor controls indicators can damage...

Page 29: ...h the 0 sensor for that cooking zone To switch off the hob and all the cooking zones touch the sensor Residual heat indicator If the cooking zone is still hot the residual heat indicator will light up after it has been switched off The lines of the residual heat indicator go out one after another as the cooking zone cools down The last horizontal line only goes out when the cooking zone is safe to...

Page 30: ...d 8 will be brighter than the other numbers Switching on an extended zone outer ring If you switch a double or triple cooking zone on the second heater element is always switched on automatically The second heater element of an extended cooking zone and the third heater element of a triple zone must be manually switched on Switching the heater element off Touch the or sensor Switching the heater e...

Page 31: ...elected interim power level the sensors for the power levels in front of and after the interim power level will pulsate Changing the continued cooking setting while the cooking zone is heating up deactivates Auto heat up Deactivating Auto heat up Touch the sensor for the continued cooking setting or Set another power level Continued cooking setting Heat up time min sec 1 1 20 1 2 00 2 2 45 2 3 25 ...

Page 32: ...or keeping food warm Cover the pan with a lid Stir firm or viscous food mashed potatoes stew occasionally Nutrients are lost when food is cooked and continue to diminish when food is kept warm The longer food is kept warm the greater the loss of nutrients Try to ensure that food is kept warm for as short a time as possible Activating deactivating the keeping warm function Touch the sensor for the ...

Page 33: ...the cooking zone for automatic switch off flashes on and off Touch the or sensor control if you want to show the times remaining counting down in the background If a switch off time has been programmed for several cooking zones touch the sensor control repeatedly until the indicator for the required cooking zone flashes on and off Minute minder The minute minder is set using the numerical keybank ...

Page 34: ... to flash Set the required time If you want to set another cooking zone to switch off automatically follow the same steps as described above If more than one switch off time is programmed the shortest time remaining will be displayed and the corresponding indicator light will flash The other indicator lights will light up constantly If you want to show the time remaining for another zone which is ...

Page 35: ...e power level previously selected If the function is not deactivated within 1 hour the hob will switch off Activating Deactivating Touch the sensor control Recall If the hob is switched off in error during operation this function can be used to reset all settings For this to work the hob must be switched on again within 10 seconds of being switched off Switch the hob on again The previously set po...

Page 36: ...econds In the timer display flashes alternately with demonstration mode activated or demonstration mode deactivated for a few seconds Displaying hob data The model number and software version of the hob can be displayed There must not be any pots or pans on the hob Model designation Switch the hob on Touch the 0 sensor control on any of the numerical keybanks Then touch the 0 and 4 sensor controls...

Page 37: ...activated when the hob is switched on When the safety lock is activated the hob can be operated only under certain conditions The cooking zones and the hob can only be switched off A set minute minder time can be modified If an unavailable sensor control is touched whilst the system lock or safety lock is activated will appear in the timer display for few seconds and a tone will sound Activating t...

Page 38: ...in the timer display When this time has elapsed will appear in the timer display The safety lock is activated Deactivating the safety lock Touch and hold the and sensors at the same time for 6 seconds will appear briefly in the timer display and then the seconds will be seen counting down Once the time has elapsed the lock function is deactivated ...

Page 39: ...ne is heated for an unusually long period of time This time depends on the power level selected If it has been exceeded the cooking zone switches off and the residual heat indicator appears If you switch the cooking zone on and off again it is ready for operation again The hob is programmed to safety setting 0 at the factory If necessary a higher safety setting with a shorter maximum operating tim...

Page 40: ...ected If the pan protection has been activated the heating element for the cooking zone switches off will flash alternately with on the ExtraSpeed cooking zone s numerical keybank The overheating protection and the pan protection switch on in the following situations A pan unsuitable for use with an induction hob is being used or no pan is on the cooking zone The pan being used is empty The base o...

Page 41: ...layed on the front right numerical keybank Changing the programming Accessing programming mode With the hob switched off press both the and sensor controls until appears in the timer display Setting the programme For a two digit programme number you need to first set the tens position To set the units touch the required number on the front left numerical keybank To set the tens touch the required ...

Page 42: ...r levels 1 17 power levels 4 5 Pan protection with ExtraSpeed cooking zone 0 Off 1 Not sensitive 2 Normal 3 Highly sensitive 6 Audible tone when a sensor control is touched 0 Off 5 1 Quiet 2 Medium 3 Loud 7 Audible tone for the timer 0 Off 5 1 Quiet 2 Medium 3 Loud 8 System lock 0 System lock can only be activated manually 1 System lock activated automatically 9 Maximum operating time 0 Safety set...

Page 43: ...WiFi connection between hob and hood without App Con ctivity 3 0 12 Sensor controls reaction speed 0 Slow 1 Normal 2 Rapid 1 Unlisted programmes are not assigned 2 The factory setting is shown in bold 3 After the hob has been switched on appears in the timer display for a few seconds 4 The extended power levels are shown with a dot after the number 5 The keypad tone for the On Off sensor control c...

Page 44: ...the factory For testing in accordance with the above standard programme the hob to the extended power level setting Test food Pan base mm Lid Power level Pre heat Cooking Heating oil up 150 No 1 2 Pancakes 180 Sandwich base No 7 5 7 Frying deep frozen chips According to the standard No 9 9 ...

Page 45: ...ent residues immediately Never use abrasive sponges or cleaning agents Clean the hob after every use Dry the hob thoroughly after cleaning with water to avoid limescale residue Unsuitable cleaning agents To avoid damaging the surfaces of the appliance do not use washing up liquid cleaning agents containing soda alkalines ammonia acids or chlorides cleaning agents containing descaling agents stain ...

Page 46: ...not apply the cleaner while the hob is still hot as this can result in marking Please follow the cleaning agent manufacturer s instructions Finally wipe the glass ceramic surface with a damp cloth and polish with a soft dry cloth Residues can burn onto the hob the next time it is used and cause damage to the glass ceramic surface Ensure that all cleaning agent residues are removed Spots caused by ...

Page 47: ...after resetting the trip switch in the mains fuse box or the residual current current device the appliance will still not turn on contact a qualified electrician or Miele Service A smell and vapours are given off when the new appliance is being used The metal components have a protective coating which when heated for the first time will give off a slight smell and possibly some vapours The smell a...

Page 48: ... not conducting heat properly Use a different pot or pan which conducts heat properly The food in the pan is barely heating up or is not heating up at all The pan is not conducting heat properly Use a different pot or pan which conducts heat properly The pan is too large for the cooking zone Use a smaller pan The outer ring of a double or extended cooking zone is not switched on Switch the outer r...

Page 49: ...vity or fail to react The sensitivity level of the sensors has changed Make sure that there is no direct light from the sun or from an artificial source falling onto the hob The area surrounding the hob must not be too dark Make sure that there is nothing covering the sensors or the hob Take any pans off the hob and wipe away any food deposits Interrupt the power supply to the hob for approx 1 min...

Page 50: ...hese products can be ordered through the Miele Webshop They can also be ordered from Miele see end of this booklet for contact details or from your Miele dealer Cleaning and care products Ceramic and stainless steel hob cleaner 250 ml Removes heavy soiling limescale deposits and aluminium residues Microfibre cloth Removes finger marks and light soiling ...

Page 51: ...oker hood before the hob The veneer or laminate coatings of worktops or adjacent kitchen units must be treated with 100 C heat resistant adhesive which will not dissolve or distort Any backmoulds must be of heat resistant material The hob must not be installed over a fridge fridge freezer freezer dishwasher washing machine washer dryer or tumble dryer After installation ensure that nothing can com...

Page 52: ...een the hob and the cooker hood above it If combustible objects are installed above the hob e g cabinets utensil rail etc a minimum safety distance of 600 mm must be maintained When two or more appliances which have different safety distances are installed together below a cooker hood you should observe the greatest specified safety distance ...

Page 53: ...ed between a tall unit or a wall to the left or right of the hob with a minimum distance of 300 mm on the opposite side Minimum distance between the back of the worktop cut out and the rear edge of the worktop 50 mm Minimum distance between the worktop cut out and a wall or tall unit to the right of it 50 mm Minimum distance between the worktop cut out and a wall tall unit or rear wall to the left...

Page 54: ...itted if you wish If an interim shelf is fitted under the hob there must be a minimum gap of 110 mm between the top of the worktop and the top of the shelf A gap of 10 mm should be left at the back of the shelf to accommodate the cable For hobs with an external mains connection box this gap must be at least 30 mm ...

Page 55: ...he cut out and the cladding If the niche cladding is made from a non combustible material e g metal natural stone ceramic tiles the minimum safety distance between the cut out and the cladding will be 50 mm less the thickness of the cladding Example 15 mm niche cladding 50 mm 15 mm minimum safety distance of 35 mm Flush fitted hobs Hob with frame or bevelled edge a Masonry b Niche cladding dimensi...

Page 56: ... be removed for servicing Do not use sealant between the hob and the worktop The sealing strip under the edge of the hob provides a sufficient seal for the worktop Tiled worktops Grout lines and the hatched area underneath the hob frame must be smooth and even If they are not the hob will not sit flush with the worktop and the sealing strip underneath the hob will not provide a good seal between t...

Page 57: ...ast as wide as the inner worktop cut out see Building in dimensions flush fit so that the hob is easily accessible from underneath after installation and the bottom half of the casing can be removed for maintenance If the underside of the hob is not freely accessible after installation any sealant used to plug the gaps around the appliance must be removed to enable the hob to be lifted out of the ...

Page 58: ...ation dimensions Surface mounted 58 All dimensions are given in mm KM 6564 FR a Front b Mains connection box with mains connection cable Mains connection calbe L 1440 mm c WiFi stick connection d Spring clamps ...

Page 59: ...Installation dimensions Surface mounted 59 KM 6565 FR a Front b Mains connection box with mains connection cable Mains connection calbe L 1440 mm c WiFi stick connection d Spring clamps ...

Page 60: ... All dimensions are given in mm KM 6564 FL a Front b Mains connection box with mains connection cable Mains connection calbe L 1440 mm c Stepped cut out natural stone worktop d Wooden batten 13 mm not supplied e WiFi stick connection ...

Page 61: ...ke sure that the sealant does not come into contact with the top of the worktop The seal under the appliance ensures that the hob will sit securely in the cut out without slipping Any gap between the appliance frame and worktop will become smaller over time Secure the spring clamps The exact positioning of the spring clamps is shown in the individual hob diagrams Wooden worktops Position the sprin...

Page 62: ...eed the mains connection cable for the hob down through the worktop cut out Position the hob in the worktop cut out Using both hands press down evenly on the sides of the hob until it clicks into position When doing this make sure that the seal of the appliance sits flush with the worktop on all sides This is important to ensure an effective seal all round If the seal does not meet the worktop cor...

Page 63: ...down through the worktop cut out Centre the hob in the cut out The gap between the ceramic surface and the worktop must be at least 2 mm wide This is required so that the hob can be sealed Connect the hob to the mains Check that the hob works Seal the gap between the hob and worktop with a silicone sealant that is heat resistant to at least 160 C Damage from unsuitable sealant Unsuitable sealant c...

Page 64: ...all electrical components are shielded and cannot be accessed by users Total power rating See data plate Connection data The connection data is quoted on the data plate Please ensure these match the household mains supply Please see wiring diagrams for connection N B This appliance is supplied single phase only in the UK AUS NZ Residual current device For extra safety it is advisable to protect th...

Page 65: ... 1 on to 0 off Residual current device RCD Switch the main switch from 1 on to 0 off or press the test button Mains connection cable The hob must be connected to the electrical supply with a special connection cable type H 05 VV F PVC insulated with a suitable diameter Please see wiring diagram for connection N B This appliance is supplied single phase only in the UK AUS NZ See the data plate on t...

Page 66: ...Electrical connection 66 Wiring diagram ...

Page 67: ...d as described in this booklet Please quote the model and serial number of your appliance when contacting Miele This information can be found on the data plate Data plate Stick the extra data plate supplied with the appliance here Make sure that the model number matches the one specified on the back cover of this document Warranty For information on the appliance warranty specific to your country ...

Page 68: ...r kg ECelectric cooking 1 184 4 Wh kg 2 191 4 Wh kg 3 190 3 Wh kg 4 175 9 Wh kg Energy consumption for the hob calculated per kg ECelectric hob 185 5 Wh kg Information for domestic electric hobs In acc with regulation EU No 66 2014 MIELE Model name identifier KM 6565 Number of cooking zones and or areas 4 For circular cooking zones diameter of useful surface area cooking zone For non circular cook...

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Page 71: ...ara Sapura Kencana Petroleum Solaris Dutamas No 1 Jalan Dutamas 1 50480 Kuala Lumpur Malaysia Phone 603 6209 0288 Fax 603 6205 3768 Miele New Zealand Limited IRD 98 463 631 Level 2 10 College Hill Freemans Bay Auckland 1011 New Zealand Tel 0800 464 353 Internet www miele co nz New Zealand Miele Pte Ltd 163 Penang Road 04 03 Winsland House II Singapore 238463 Tel 65 6735 1191 Fax 65 6735 1161 E Mai...

Page 72: ...M Nr 11 240 720 00 en GB KM 6564 FR KM 6564 FL KM 6565 FR ...

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