Frequently Asked Questions
93
Problem
Possible cause and solution
White residue is visible
on the dishes. Clouding
has occurred on glass-
ware and cutlery. The
film can be wiped off.
The rinse aid dosage is set too low.
Increase the dosage (see “Rinse aid” under “Set-
tings”).
The salt reservoir is empty.
Fill the salt reservoir (see “Reactivation salt” under
“Before using for the first time”).
The salt reservoir cap has not been screwed on cor-
rectly.
Replace it, making sure that it screws back on cor-
rectly.
Unsuitable combination detergents were used.
Switch to another detergent. If using tabs or pow-
der detergent, do not choose combination prod-
ucts and ensure you refill the reactivation salt and
rinse aid.
The water softener is programmed to too low a water
hardness level.
Program the water softener to a higher water hard-
ness level (see “Water hardness” under “Set-
tings”).
There are rust stains on
the utensils.
The affected items are not corrosion resistant.
No remedy.
Purchase utensils which are dishwasher-safe.
A program was not run after reactivation salt was
added. Traces of salt have got into the normal wash
cycle.
Always run the
QuickIntenseWash
65°C pro-
gram with the
Express
program option selected
and without any wash items after adding reactiva-
tion salt.
The salt-reservoir cap has not been screwed on cor-
rectly.
Replace it, making sure that it screws back on cor-
rectly.
