Miele G 7961 Operating Instructions Manual Download Page 89

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Frequently Asked Questions

Problem

Possible cause and solution

At the end of a program
there is a film of mois-
ture on the inside of the
door and possibly on
the interior cabinet
walls.

This is part of the normal function of the drying sys-
tem. The moisture will dissipate after a short time.

Water remains in the
wash cabinet at the end
of a program.

Before remedying the fault:



Turn off the dishwasher.

The filter combination in the wash cabinet is clogged.



Clean the filter combination (see “Cleaning the fil-
ters” under “Cleaning and care”).

The drain pump is blocked.



Clean the drain pump (see “Cleaning the drain
pump” under “Cleaning and care”).

The drain hose is kinked.



Remove any kinks from the drain hose.

Summary of Contents for G 7961

Page 1: ...Operating Instructions Dishwashers To prevent accidents and machine damage read these instructions be fore installation or use en US M Nr 11 501 470 HG07 W ...

Page 2: ......

Page 3: ...ing the time 26 Setting the water hardness 26 Activating AutoDos 27 Reactivation salt 28 Filling the salt reservoir 29 Refilling the salt 30 Rinse aid 31 Adding rinse aid 32 Filling the rinse aid reservoir 32 Caring for the environment 33 Energy saving dishwashing 33 Loading the dishwasher 34 General information 34 Loading examples 36 Upper basket 38 Adjusting the upper basket 41 Lower basket 42 F...

Page 4: ...7 Interrupting a program 58 Canceling or changing a program 58 Options 59 Timer 59 Activating Remote start 63 Program overview 64 Options 68 Selecting options 68 Cleaning and care 70 Cleaning the wash cabinet 70 Cleaning the door and the door seal 70 Cleaning the control panel 71 Cleaning the reflector panel 71 Cleaning the front of the machine 71 Cleaning the AutoDos 72 Cleaning the spray arms 74...

Page 5: ...ation 97 Water intake 97 Water drainage 99 Electrical connection 101 Settings 103 Opening the settings menu 103 Changing settings 103 Closing the settings menu 103 Language 104 Time 104 Water hardness 104 AutoDos AutoDos 106 Rinse aid 106 Miele home 107 Remote control 110 Remote Update 110 SmartStart 111 EcoStart 112 Temperature 114 Display brightness 114 Volume 114 Refill indicators 115 AutoOpen ...

Page 6: ...Contents 6 Factory default 116 Sound emission testing 117 ...

Page 7: ...ey both contain important information on the installation safety use and maintenance of the machine This pre vents both personal injury and damage to the dishwasher Miele expressly and strongly advises that you read and follow the instructions in the section on installing the dishwasher as well as the IMPORTANT SAFETY INSTRUCTIONS Miele cannot be held liable for injury or damage caused by non comp...

Page 8: ...r outdoor use This dishwasher is intended for use at altitudes of up to 1 300 ft 4 000 m above sea level This dishwasher must only be used for cleaning domestic dishes and cutlery All other types of use are not permitted This appliance is not intended for use by persons including chil dren with reduced physical sensory or mental capabilities or lack of experience and knowledge ...

Page 9: ...p young children away from the area in which the door opens Danger of suffocation While playing children may become entan gled in packaging material such as plastic wrapping or pull it over their head with the risk of suffocation Keep packaging material away from children Keep children away from detergents Detergents cause severe skin burns and severe eye damage They can cause burning in the mouth...

Page 10: ...of grounding system e g electric shock Reliable and safe operation of this dishwasher can only be as sured if it has been connected to the power supply Where the dishwasher is plugged into the electricity supply using a 3 pin plug with a grounding contact the electrical socket must be easily accessible after the dishwasher is installed so that it can be disconnected from the electricity supply at ...

Page 11: ...chanism is working correctly The door springs must be evenly adjusted on both sides They are correctly adjusted when the door remains stationary when left half open approx 45 opening angle It is also important that the door cannot fall open The door locking pins automatically retract when the door opens at the end of the drying phase Power bars and extension cords do not guarantee the required saf...

Page 12: ...cket If the power cord is damaged it should be replaced with a special cable of the same type available from Miele by a Miele authorized service technician only Do not sit the dishwasher on the hose The hose needs to be free of kinks and able to move freely after installation Do not place hose or power cord next to a heat source e g hot water pipes Do not ex pose hose or power cord to corrosive su...

Page 13: ...cautions are taken In order to safely install the appliance in a tall cabinet please use the tall cabinet installation kit and ob serve the installation sheet provided Otherwise there is the danger of the cabinet tipping over The door springs must be evenly adjusted on both sides They are correctly adjusted when the door remains stationary when left half open approx 45 opening angle It is also imp...

Page 14: ...le enough to handle before unloading them Only use detergent and rinse aid formulated for domestic dish washers Do not use liquid dish soap Do not use any commercial or industrial detergents These may cause material damage and there is a risk of a severe explosive chemical reaction such as an explosive oxyhydrogen gas reaction Do not fill the rinse aid reservoir with powder or liquid detergent Thi...

Page 15: ... you use the timer option depending on model the detergent compartment must be dry Wipe dry with a cloth first if necessary The detergent will clump together if the detergent compartment is not dry and this may mean that it is not fully rinsed out Accessories and parts Only use original Miele accessories If other parts are used war ranty performance and if applicable product liability claims will ...

Page 16: ...e received including in terference that may cause undesired operation FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be in stalled and operated with minimum distance 8 20 cm between the radiator and your body Industry Canada Statement This digital apparatus does not exceed the Class B limit...

Page 17: ...lex Tray depending on model c Upper basket depending on model d Middle spray arm e Aeration valve f Bottom spray arm g Filter combination h Salt reservoir i Data plate j Rinse aid reservoir k Detergent compartment l AutoDos detergent outlet m AutoDos automatic dispensing ...

Page 18: ...e Display functions under Guide to the appli ance e Back sensor button For navigating back to the previous menu or deleting values which have been set previously f Home sensor button For returning to the Programs menu These operating instructions apply to several different dishwasher models of different heights The specific dishwasher models are referred to as follows Standard 31 11 16 80 5 cm hig...

Page 19: ...utton on the control field and in the display react to fingertip con tact The touch display can be scratched by pointed or sharp objects e g pens Only touch the display with your fin gers Touch the required menu option to se lect it The currently selected setting is marked in orange and can be changed The OK sensor button in the display is used to confirm a message or setting and to move to anothe...

Page 20: ...cates that further op tions are available You can change the order of programs listed in the Programs menu by pressing and holding a program name and drag ging it to the place you want Normal Estimate Extra Clean Extra Dry After selecting a program the Options menu is displayed This is where you can select any options you want acti vate the timer and view the energy and water consumption with the ...

Page 21: ...r the proper functioning and safe use of the equipment Handling these mate rials improperly by disposing of them in your household waste can be harmful to your health and the environment There fore please do not dispose of your old appliance with regular household waste and follow local regulations on proper disposal Consult with local authorities dealers or Miele in order to dispose of and recycl...

Page 22: ...op third of the door front The door will open a little Hold the door at the top edge and pull the door out of the lock The door locking pins will retract To prevent a technical fault do not hold the door locking pins firmly when they are retracting If the door is opened during operation all functions are automatically inter rupted You can change the number of knocks required or deactivate the func...

Page 23: ...he neighboring unit door about 5 7 8 15 cm below the coun tertop Turn the door opening aid clockwise until it engages behind the dish washer front Then use it to pull the door open Closing the door Insert the baskets Then lift the door upward and push until it clicks into position The door will then close automatically Risk of crushing due to the door closing When closing the door you are at risk ...

Page 24: ...WiFi network will increase energy con sumption even when the dishwasher is turned off Make sure that your WiFi network signal strength is strong enough at the installation site of your dish washer Availability of the WiFi connection The WiFi connection shares a frequency range with other appliances including microwave ovens and remote control toys This can cause sporadic or even complete connectio...

Page 25: ...nguage Select the language you want as well as the country if applicable For further information on setting the language see Language under Set tings The set language is marked orange Setting up Miele home The message Activate Miele home will appear on the display If you want to set up Miele home now select the Yes option Tip To postpone setup until later select the No option There are 2 ways of c...

Page 26: ...shwasher must be pro grammed to the correct water hard ness for your area Your local water authority will be able to advise you of the water hardness level in your area Where the water hardness fluctuates e g between 10 16 gpg 10 15 dH always program the dishwasher to the higher value 16 gpg 15 dH in this example It is useful to know your water hardness so that you can provide the service technici...

Page 27: ...nual detergent dispensing under Detergent Select the setting you want and con firm with OK This setting applies to all programs and you can change it in a program s Op tions menu Finally prompts will appear in the dis play After confirming these prompts with OK the messages Refill salt and start the QuickIntenseWash program with the Express option without a load and Re fill rinse aid may appear Ad...

Page 28: ...ents If the water in your area is very soft and constantly lower than 5 gpg 5 dH German scale you do not need to add reactivation salt The salt refill indicator will automatically turn off after the water hardness has been set accordingly see Water hardness under Settings Damage to the water softener from detergent Dishwasher detergent will damage the softener assembly Do not fill the salt reservo...

Page 29: ...d to the wash items The cap should therefore only be re moved in order to refill the salt reser voir Fill the salt reservoir with approx 1 2 gallon 2 l of water first use only Place the funnel provided over the salt reservoir and carefully fill with re activation salt until the reservoir is full The salt reservoir holds up to 4 4 lb 2 kg of salt depending on the type of salt used Clean off salt re...

Page 30: ... the wash items Each time you remove the salt reser voir cap you must run the QuickIntenseWash program with the Express program option se lected without wash items in the dishwasher This will dissolve and re move any traces of salt from the wash cabinet After the salt reservoir has been filled the refill indicator may still appear in the display if the salt concentration has not yet reached the co...

Page 31: ... can be damaged by high concentrations of acid Under no circumstances should you use citric acid with a higher acid content If you only ever wish to use combina tion detergent products in your dish washer you do not need to add rinse aid However for optimum rinsing and drying results use dishwasher deter gent and add reactivation salt and rinse aid separately If you only ever use combination de te...

Page 32: ...id firmly until you hear it click into place Otherwise water can enter the rinse aid reservoir during a program Wipe up any spilled rinse aid This prevents excess foam developing during the next program You can adjust the rinse aid dosage for best wash results see Rinse aid under Settings Filling the rinse aid reservoir When Refill rinse aid appears in the display the reservoir contains sufficient...

Page 33: ...ms of energy and water consumption Choose a program that best suits the degree of soiling and the type of dishes being washed see Program overview Select the Normal program for en ergy saving dishwashing This pro gram is the most efficient in terms of its combined energy and water con sumption for cleaning dishes with a normal level of soiling If you have a hot water connection choose the Energy S...

Page 34: ... hollow items such as champagne glasses should be placed in the center of the basket rather than in the corners This en sures the hollow items are more eas ily accessed by the water jets Concave items such as mugs or bowls should be placed at an angle so that the water can run off The spray arms must not be blocked by items which are too tall or hang through the baskets Test for free movement by m...

Page 35: ...es Silverware previously cleaned with a silver polish may still be damp or spot ted at the end of a program where wa ter has not run off smoothly Tip Rub the silver dry with a cloth Damage due to caustic alkaline detergents Aluminum parts e g the grease fil ters of ventilation hoods can be damaged by caustic alkaline deter gents In extreme cases there is a risk of an explosive chemical reac tion s...

Page 36: ...Loading the dishwasher 36 Loading examples Loading for 10 standard place settings with cutlery tray Upper basket Lower basket Cutlery tray ...

Page 37: ...Loading the dishwasher 37 Loading for 16 standard place settings with cutlery tray Upper basket Lower basket Cutlery tray ...

Page 38: ...ght weight and delicate items such as cups saucers glasses dessert bowls etc Shallow pans or casserole dishes can also be placed in the upper basket Long items such as soup ladles and mixing spoons should be placed lying down across the front of the upper basket Loading the FlexCare cup rack You can put cups small bowls and flat dishes on the FlexCare cup rack Glasses can be arranged along the cup...

Page 39: ...he cup rack upwards and click it into the desired position see arrow Loading the silicone elements of the FlexCare cup rack The silicone elements in the cup rack are specially designed to hold tall glasses with long stems securely Lower the cup rack and lean the glasses against the openings If you wish you can adjust the left in sert of the 3D MultiFlex Tray to make space for taller glasses see 3D...

Page 40: ...s On both right hand rows of spikes you can lower every other spike to make it easier to arrange larger dishes like ce real bowls Press the yellow lever downwards and then lower the dark gray spikes Place the bowls vertically in the row of spikes ...

Page 41: ...om recesses Make sure however that the basket can slide smoothly in and out of the wash cabinet Pull out the upper basket To raise the upper basket Lift the basket until it clicks into place To lower the upper basket Pull upwards on the levers at either side of the upper basket Adjust the basket to the desired height and then push the levers se curely back down into position When adjusting the upp...

Page 42: ...rear section of the lower basket is used for washing cups glasses plates and pots Place very large plates in the center of the lower basket Tip When tilted plates up to 13 3 4 35 cm in diameter can be accom modated Lowering the spikes The rows of spikes at the front are used for loading plates soup bowls platters dessert bowls and saucers The spikes can be lowered to make more room for large items...

Page 43: ...e leaned against the glass holder or suspended from it The glass holder can be raised to make more room for tall items You can set the glass holder at 2 differ ent heights Slide the glass holder to the desired height until the catches click into place at the top or the bottom The MultiClips enable you to fasten wash light items such as those made from plastic onto the glass holder Fold up the Mult...

Page 44: ... rail and lean tall glasses against it Lowering the bottle holder The bottle holder can be used to keep narrow items such as milk and baby bottles secure during a program Raise the bottle holder upwards and push it down until it clicks into place If the bottle holder is not needed lift it up using the yellow lever and fold it to the side ...

Page 45: ...ges Heavy and sharp wash items can damage the coating of the basket struts Load the filters carefully Risk of scalding due to hot wa ter At the end of the program the filters may still contain hot water Be careful when unloading the filters Loading the filters You can wash 2 ventilation hood filters in the upper basket and 2 filters in the lower basket at once If you only want to wash 2 filters pu...

Page 46: ...y them the other way round You can push the left insert to the mid dle in order to accommodate tall items and long stemmed glasses in the upper basket see Loading the silicone ele ments of the FlexCare cup rack under Upper basket You can put large and long utensils in the recessed center part of the tray Arrange tall items such as cake plat ters so that they do not block the upper spray arm You ca...

Page 47: ...er detergents are mildly alkaline and contain enzymes and oxy gen based bleaching agents There are different types of detergent Powder and liquid gel detergents These detergents allow you to adjust the amount dispensed according to the amount of wash items and the level of soiling Tab detergents These are suitable for most levels of soiling As well as the usual detergents combi nation products are...

Page 48: ...o not fill the de tergent dispenser until just before starting the program and activate the door safety lock depending on model Detergent dispensing There are 2 ways of dispensing the de tergent During automatic dispensing the Auto Dos function will automatically dispense the required amount of detergent for each program sequence once a Pow erDisk has been inserted see Auto matic dispensing AutoDo...

Page 49: ...oor area in front of the dishwasher Always remove residual detergent from in front of the dishwasher im mediately Activating AutoDos Turn the dishwasher on using the sensor button Before you first use AutoDos remove the transport lock from the PowerDisk compartment and dispose of it ap propriately Insert a PowerDisk see Inserting a PowerDisk under Automatic dis pensing AutoDos The AutoDos function...

Page 50: ...lid to and open it The message AutoDos lid open will ap pear on the display Remove the empty PowerDisk If the arrows in the PowerDisk holder and in the viewing window are not pointing toward each other remove the PowerDisk holder see Cleaning the AutoDos under Cleaning and care Put the holder back into place so that the arrows point toward each other and the holder lies flat When doing this only t...

Page 51: ...os lid must be closed to prevent damage to the AutoDos Always close the AutoDos lid before you close the dishwasher door Oth erwise the AutoDos may become damaged Programs cannot start when the Auto Dos lid is open The detergent powder must be dry so that it does not clump together Do not fill the AutoDos with any type of fluid In order to ensure that the AutoDos works at its best check it each ti...

Page 52: ...ge recom mended by the manufacturer on the packaging Unless directed otherwise use one detergent tab or add 1 1 4 to 2 table spoons 20 to 30 ml of detergent to the detergent compartment depend ing on the level of soiling of the dish ware If you use less than the recommended amount of detergent the dishware may not get properly clean Some tabs may not dissolve completely when the program QuickInten...

Page 53: ...fill the detergent com partment If you wish deactivate automatic dis pensing AutoDos Ensure that the detergent packaging is properly closed after use This pre vents the detergent from getting damp and clumping together You can also apply a small amount of detergent to the inner panel of the door in programs that have a pre wash stage see Program overview ...

Page 54: ...se your program according to the type of load and the degree of soiling The different programs and their uses are described under Program overview Select the program you want in the display The display will change to the Options menu You can now select the options see Options To select a different program touch the Back sensor button to return to the Pro grams menu If you want to control the dishw...

Page 55: ...odule calculates the program duration required depending on the temperature of the water taken into the dishwasher and the amount of dishes Starting a program Start the program by closing the door within 4 seconds of the last press of a button If necessary confirm the previously displayed message with OK The in operation indicator light comes on to show that a program has been started If you do no...

Page 56: ...m Steam from the dishwasher could damage the edges of delicate coun tertops when you open the door at the end of the program if the blower is no longer running If you have deactivated the auto matic door opening function see AutoOpen under Settings but would still like to open the door at the end of the program then make sure that you open the door fully Energy management To save energy the dishwa...

Page 57: ... to be used for a longer period of time e g during vacations the water supply should be turned off Unloading the dishwasher Dishes tend to break and chip more easily when they are hot Allow the dishes to cool until they are comfortable enough to handle before unloading them The dishes will cool much faster if you open the door when the program has ended First unload the lower basket then the upper...

Page 58: ...am stages may be missed A program should only be canceled in the first few minutes If a program has already started and you wish to cancel it proceed as fol lows Open the door Touch the Back sensor button Confirm the query with Yes The program is canceled If you would like to select another pro gram Touch the Back sensor button The display will change back to the Pro grams menu If you have dispens...

Page 59: ...the detergent dispenser until just before starting the pro gram i e before you activate the timer Activating the timer Open the door Turn the dishwasher on using the sensor button Select the desired program Touch the Timer sensor button The Timer sensor button lights up You can choose between the Start at Finish at or EcoStart functions or Smart Start if applicable Select the function you want The...

Page 60: ...matically Setting Finish at Use the Finish at function to set the lat est time by which the program selected has to be finished Set the hours with the sensor buttons Touch the minute number block Use the sensor buttons to enter the minutes and confirm your entry with OK The estimated start time for the se lected program will appear in the dis play for several minutes A message will appear in the d...

Page 61: ...play The program will start automatically when the estimated start time is reached Setting SmartStart The SmartStart function is used for start ing your dishwasher automatically at a time when your energy costs are most economical To use this function you may need fur ther technical accessories If you have activated the SmartStart function in the Settings menu the Timer menu will no longer show th...

Page 62: ...time set for the timer or delete it in order to start the se lected program immediately Changing the timer Open the door Touch the Timer option in the dis play You can use the sensor buttons to change the time for the timer Deleting the timer Select the option and confirm with OK The time for the timer is reset to the current time of day The display switches back to the Op tions menu for the selec...

Page 63: ...isplay and the Remote start option will be automatically deacti vated The Remote start option cannot be re activated until you confirm the message by pressing the OK button The remote control function for the dishwasher using the Miele mobile app must be reactivated each time the door is opened before a program is started if you do not close the door within 4 seconds The dishwasher can now be oper...

Page 64: ... 158 55 70 China Crystal For temperature sensitive glassware and lightly soiled dishes use 50 de tergent recommended GlassCare pro gram for temperature sensitive glasses and dishes with light soiling 113 45 131 158 55 70 Quick Intense Wash Quick program for standard dishes soiling that has not dried on 149 65 140 60 SaniWash To sanitize dishware e g baby bottles cutting boards and preparation dish...

Page 65: ... 27 0 01 0 15 1 1 4 0 0 21 0 21 1 00 1 15 2 5 9 5 4 10 3 56 2 Values were calculated under standardized testing conditions In practice there may be variations to these figures due to variable conditions and data recorded by the sensors Durations shown will reflect your household conditions Selecting program options will also affect consumption levels and program durations see program options The e...

Page 66: ...lation hood filters 167 75 131 158 55 70 Clean Machine Special cleaning program to remove grease deposits from the dishwasher 167 75 158 70 Sensor Wash Program for dried on remains and non sensitive loads Temperature wa terintake program duration and elec tricity consumption are automatically adjusted to suit the level of soiling of the dishes As needed 118 149 48 65 As needed 131 158 55 70 Tall i...

Page 67: ... 13 5 2 49 2 27 0 75 0 85 2 4 9 0 1 23 1 08 2 Values were calculated under standardized testing conditions In practice there may be variations to these figures due to variable conditions and data recorded by the sensors Durations shown will reflect your household conditions Selecting program options will also affect consumption levels and program durations see program options The energy consumptio...

Page 68: ... be shown in the display Not all options can be selected in ev ery program or used in combination Options that are not available are grayed out and cannot be selected Select the options you want The selected options are marked in or ange If you want to cancel the selection of an option touch the sensor button for the option again When you have made all the settings you want close the door to start...

Page 69: ...dence over other selected op tions When used in combination with the QuickIntenseWash program the Ex press option results in a rinse de signed solely for the purpose of flush ing out the wash cabinet to remove salt solution that leaked out after refill ing the salt reservoir Extra clean You can select this option to increase the cleaning performance of the pro grams If you activate this option the...

Page 70: ...h cabinet and prevent odors from devel oping However if residues such as limescale or grease have been deposited use the Clean Machine program to clean the dishwasher see Additional pro grams under Program overview with dishwasher cleaner see Clean Machine under Optional acces sories Follow the dosage recom mended by the manufacturer on the packaging Miele cleaning and care products are available ...

Page 71: ... appliance front with a clean soft sponge and a solution of warm water and liquid dish soap After cleaning wipe the surfaces dry using a soft cloth A clean damp microfiber cloth with out detergent can also be used To avoid damaging the external sur faces do not use the following cleaning agents containing soda am monia acids or chloride cleaning agents containing lime scale remover abrasive cleani...

Page 72: ... the AutoDos works at its best check it each time you replace the PowerDisk and clean it if needed 1 PowerDisk holder 2 Pouring channel for dispensing the detergent from the PowerDisk into the wash cabinet Turn the AutoDos lid to and open it Remove the PowerDisk if appropriate Pull the PowerDisk holder upwards by the yellow tabs and remove it When doing so do not pull on the side tab Use the tab s...

Page 73: ...t the arrows in the PowerDisk holder and in the viewing window point to wards each other The holder must lie flat The AutoDos lid must close tightly so that the detergent powder does not get wet and clump together Make sure that all seals are clean Insert a PowerDisk Close the AutoDos lid and turn it until the lid handle is directly below the symbol see Inserting a Pow erDisk under Detergent Regul...

Page 74: ...he filters and spray arms make sure that coarse soiling cannot get into the circulation sys tem Turn off the dishwasher Removing the upper and middle spray arms Take out the 3D MultiFlex Tray if your dishwasher is fitted with one Push the upper spray arm upwards to engage the inner ratchet Then un screw the spray arm by rotating the screw thread counterclockwise Rotate the screw thread of the midd...

Page 75: ...e filter combination lies flat in the base of the wash cabinet Rotate the screw thread of the lower spray arm clockwise until the arrow in the viewing window points to the lock symbol Make sure the spray arms can rotate freely Damage due to soiling entering the circulation system The lower spray arm is used to se cure the filter combination Without filters coarse soiling can enter the circulation ...

Page 76: ...spray arms make sure that coarse soiling cannot get into the circulation sys tem The filters can become blocked by soil ing that collects over time The level of soiling and time it takes before the fil ters need cleaning will vary depending on use The message Remove filters and clean them if necessary will appear in the dis play after every 50 program sequences Check the filter combination Clean i...

Page 77: ...e filter combination so that it lies flat in the base of the wash cab inet Refit the lower spray arm to the filter combination using the screw thread Rotate the screw thread clockwise until the arrow in the viewing window points to the lock symbol Damage due to soiling entering the circulation system The lower spray arm is used to se cure the filter combination Without filters coarse soiling can e...

Page 78: ...hwasher from the power supply To do this turn off at the electrical socket and withdraw the plug Take the filter combination out of the wash cabinet see Cleaning the fil ters under Cleaning and care Scoop the water out of the wash cab inet using a suitable small container or utensil Press the catch of the drain pump cover inwards Tip the cover inwards until it is re leased Rinse the cover thorough...

Page 79: ... pump Carefully remove all foreign objects from the drain pump Check the drain pump impeller by manually turning it You will feel a little resistance when you turn the impeller Refit the cover by placing it down vertically from above Ensure that the catch engages cor rectly Damage due to incorrect clean ing The components are delicate and can be damaged during cleaning Take care when cleaning the ...

Page 80: ...sed Raise the door upward until the catch engages The dishwasher is not plugged in Insert the plug The circuit breaker has tripped Reset the breaker see data tag for the correct fuse rating If the breaker trips again contact Miele Customer Service The dishwasher is not turned on Turn the dishwasher on using the sensor button The dishwasher stops during a program The circuit breaker has tripped Res...

Page 81: ...r If the fault message appears again there is a techni cal fault Turn off the dishwasher Turn off the water supply Contact Miele Customer Service Waterproof fault Turn the appliance off close the water supply and contact Miele Service The Waterproof system has reacted Turn off the dishwasher Turn off the water supply Contact Miele Customer Service Fault F 78 A technical fault has occcurred Turn of...

Page 82: ...he door does not open automatically There may be a technical fault Open the door manually see Opening the door under Before using for the first time and turn the dishwasher back on again If the same fault message appears again contact Miele Customer Service The door does not close automatically The door might be obstructed by an item inside the appliance If this is the case remove the item causing...

Page 83: ...ng the filter in the water intake under Cleaning and care The water connection pressure is lower than 7 25 psi 50 kPa Seek professional advice The on site connection for the water drainage may be too low and you will need to vent the water drainage see Water drainage under Installa tion Fault F 18 A technical fault has occcurred Turn off the appliance close the wa ter supply and contact Miele Serv...

Page 84: ...age appears on the display Water was not pumped away see Operating In structions Before remedying the fault Turn off the dishwasher Water drainage fault There might be water in the wash cabinet Clean the filter combination see Cleaning the fil ters under Cleaning and care Clean the drain pump see Cleaning the drain pump under Cleaning and care Remove any kink or loop in the drain hose ...

Page 85: ...ee Auto matic dispensing AutoDos under Detergent If the lid cannot be fully closed check whether the PowerDisk holder is lying flat see Inserting a PowerDisk under Detergent If the same fault message appears again contact Miele Technical Service The following message appears on the display PowerDisk empty Deacti vate AutoDos with OK The AutoDos function is active and the PowerDisk is empty Replace...

Page 86: ...tomer Service The in operation indica tor light is flashing quickly At the end of the pro gram the alarm tone sounds and the display shows the following message AutoDos maintenance re quired Please check Auto Dos system The dishwasher does not turn off at the end of the program The dishware may not be clean because an in sufficient amount of de tergent was dispensed The AutoDos function is automat...

Page 87: ...ring the program sequence The lower spray arm is blocked or the nozzles of the lower spray arm are clogged The AutoDos function is automatically deactivated during the program be cause the AutoDos detergent outlet cannot be com pletely flushed out Turn the dishwasher off and back on again Messages appear in the display Perform a rotation check of the lower spray arm and rearrange the wash items if...

Page 88: ... door within 4 seconds of the last press of a sensor button at program start If the door is open for longer than 4 seconds during a program or before the FlexiTimer start time is reached Confirm with OK and close the door within 4 sec onds The indicator lights and the display are dark The dishwasher has turned off automatically to save energy Turn the dishwasher back on using the sensor button The...

Page 89: ...he moisture will dissipate after a short time Water remains in the wash cabinet at the end of a program Before remedying the fault Turn off the dishwasher The filter combination in the wash cabinet is clogged Clean the filter combination see Cleaning the fil ters under Cleaning and care The drain pump is blocked Clean the drain pump see Cleaning the drain pump under Cleaning and care The drain hos...

Page 90: ...are not secure in the wash cabinet Carefully open the door and rearrange the wash items so that they sit securely There is a foreign object e g glass shard in the drain pump Remove the foreign object from the drain pump see Cleaning the drain pump under Cleaning and care Knocking noise in the water pipes This may be caused by the on site installation or the cross section of the piping However this...

Page 91: ...ng the path of the spray arms Carry out a rotation check and if needed rearrange the items so that the spray arms can rotate freely The filter combination in the wash cabinet is not clean or was incorrectly fitted This may have caused the spray arm jets to become blocked Clean and or fit the filter combination correctly Clean the spray arm jets if necessary see Clean ing the spray arms under Clean...

Page 92: ...nse aid see Rinse aid under Before using for the first time Glassware has a brown or blue tinge The film cannot be wiped off Ingredients from the detergent have formed a de posit Switch to another detergent straight away Glassware is dull and discolored The film cannot be wiped off The glassware is not dishwasher safe The surface has altered No remedy Purchase glassware which is dishwasher safe Te...

Page 93: ... pow der detergent do not choose combination prod ucts and ensure you refill the reactivation salt and rinse aid The water softener is programmed to too low a water hardness level Program the water softener to a higher water hard ness level see Water hardness under Set tings There are rust stains on the utensils The affected items are not corrosion resistant No remedy Purchase utensils which are d...

Page 94: ...us tomer Service can be found at the end of this document Please quote the model identifier and serial number of your appliance SN when contacting Miele Customer Ser vice Both pieces of information can be found on the data plate The data plate is located on the right side of the door Appliance warranty and prod uct registration You can register your product and or view the manufacturer s warranty ...

Page 95: ...pecial Miele formula for outstanding cleaning results in Miele dishwashers with AutoDos automatic dispensing Exclusive Miele powder granulate With rinse aid and salt functions With components to protect silver and glass With active oxygen for thorough cleaning With super active enzymes effec tive even at low temperatures In hard water areas we recommend us ing the complete Miele system The PowerDi...

Page 96: ...teria and asso ciated unpleasant odors Ensures excellent dishwashing re sults Descaling agent Removes heavy limescale deposits Mild and gentle with natural citric acid Dishwasher conditioner Removes odors limescale and light deposits Maintains the elasticity and leak tightness of the seals Dishwasher freshener Neutralizes unpleasant odors Fresh pleasant lime and green tea scent Easy and convenient...

Page 97: ...nd connecting to a cold water supply to reduce energy con sumption If energy saving water heating sources such as solar energy circulation sys tems are used we recommend con necting to the hot water This saves both time and electrical energy costs Hot water is used in all programs The EnergySaver program if available requires a hot water connection of be tween a minimum of 115 F 45 C and a maximum...

Page 98: ...You should therefore open the water supply slowly and check for leaks Correct the position of the washer and screw thread if appropriate Risk of damage due to excessive pressure A brief increase in the water pressure can damage components of the dishwasher This dishwasher must only be oper ated when it is connected to a fully vented plumbing system Risk of damage from leaking wa ter The intake hos...

Page 99: ...o the drainage outlet on site use the supplied hose clip see the installation diagram The hose can be directed to the left or the right of the appliance The on site connector for the drain hose can be used for various hose diameters If the connector extends too far into the drain hose it must be shortened Other wise the drain hose can become clogged Only use a Miele approved connection piece when ...

Page 100: ...em must be vented Otherwise a siphoning effect during a program can cause the appliance to empty itself of water Open the dishwasher door fully Remove the lower basket Insert a screwdriver into the middle opening of the vent valve in the left wash cabinet wall Press the screwdriver further into the opening and push it through the membrane behind The vent opening for the water drain is now open ...

Page 101: ...r the electrical cur rent This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropri ate outlet that is installed and grounded in accordance with all local codes and ordinances Improper connection of the equipment grounding conductor can result in electric shock Do not modify the plug provided with the appliance if ...

Page 102: ...l supply This data must correspond to prevent machine damage Consult an electri cian if in doubt GROUNDING INSTRUCTIONS THIS APPLIANCE MUST BE GROUNDED This appliance must be connected to a grounded metal permanent wiring sys tem or an equipment grounding con ductor must be run with the circuit con ductors and connected to the equip ment grounding terminal or lead on the appliance Prior to making ...

Page 103: ...ay func tions under Guide to the appliance Switch to the main menu using the sensor button Touch the Settings sensor button The display will change to the Settings menu Changing settings Select the setting you want to change The selected setting is marked in or ange Change the value displayed and con firm with OK or Touch an option to select it To exit a sub menu again use the Back sensor button T...

Page 104: ...ock format Setting the time You can set the current time of day Set the hours and the minutes and confirm by pressing OK The time of day has now been saved Water hardness Your dishwasher is fitted with a water softener The dishwasher must be pro grammed to the correct water hard ness for your area Your local water authority will be able to advise you of the water hardness level in your area Where ...

Page 105: ... 21 22 23 40 22 23 24 41 23 24 25 43 24 25 26 45 25 26 27 47 26 27 28 49 27 28 29 50 28 29 30 52 29 30 31 54 30 31 32 56 31 32 33 58 32 33 34 59 33 34 35 61 34 35 36 63 35 36 38 65 36 37 45 39 47 66 80 37 45 46 59 48 62 82 105 46 59 60 63 107 60 61 70 64 73 109 125 61 70 Setting the water hardness Select the water hardness level in your area and confirm with OK ...

Page 106: ...and confirm with OK Enter the PowerDisk fill quantity and confirm with OK Setting the Dosage amount The PowerDisks currently available dis pense approximately 7 g of detergent per rotation Select the Dosage amount menu op tion and confirm with OK Select the dispensing quantity of the PowerDisk and confirm with OK Rinse aid You can adjust the rinse aid dosage for best results The rinse aid dosage c...

Page 107: ...There are a number of ways of connect ing your dishwasher to your WiFi net work App The Miele mobile app is available to download free of charge from the Apple App Store or from the Google Play Store Select the App menu option and con firm with OK Follow the instructions in the app Once your dishwasher is connected to your WiFi network you can use the app to carry out the following tasks Control y...

Page 108: ... connection fails you have proba bly not activated WPS on your router quickly enough Repeat the steps above Deactivate If you do not wish to use the WiFi mod ule of your dishwasher you can turn it off Select the Deactivate menu option and confirm with OK In the Miele home menu the menu op tion Activate will now be displayed in stead of Deactivate Activate If you wish to connect your dishwasher to ...

Page 109: ...structions in the app Connecting via WPS Select the WPS menu option and confirm with OK Follow the instructions on the display Reset network configuration This menu option only appears if you have already connected your dish washer to your WiFi network You can use this menu option to reset all WiFi module settings to the factory default settings The network configuration should be re set whenever ...

Page 110: ...only displayed and can only be se lected if the requirements for using Miele home have been met see Miele home under Before using for the first time The RemoteUpdate function is used for updating the software in your dish washer If an update is available for your dishwasher it will automatically download it Updates will not be in stalled automatically They must be initi ated manually If you do not...

Page 111: ...during the update Otherwise the update will be aborted and will not be in stalled Some software updates can only be carried out by Miele Customer Ser vice SmartStart This menu option will only be dis played if you have connected your dishwasher to your WiFi network see Miele home under Settings The SmartStart function is used for start ing your dishwasher automatically at a time when your energy c...

Page 112: ...city rate times have been set you can use the EcoStart op tion to set the latest finish time required for each program The dishwasher will then start automati cally during the cheapest energy rate time period The program will end at the set finish time at the latest Setting the electricity rate times Before you can use the EcoStart option you must set at least one electricity rate time Select an e...

Page 113: ... The selected settings are displayed The change will be saved Deleting the electricity rate times You can delete the settings for an elec tricity rate time and in doing so deacti vate the EcoStart option for this time zone Select an electricity rate time from R1 R3 to delete Select Delete Confirm the query with Yes The settings for the electricity rate time selected will be reset Confirm the messa...

Page 114: ... set of tones The alarm tone that sounds when there is a fault cannot be deacti vated Audible signals The audible signals at the end of a pro gram will sound 4 times at intervals with a short pause between each signal The volume of the audible signals at the end of the program can be set to one of 7 different settings If no volume is se lected the audible signals are turned off Keypad tone An audi...

Page 115: ...age the edges of delicate coun tertops when you open the door at the end of the program if the blower is no longer running If you have deactivated the auto matic door opening function but would still like to open the door at the end of the program then make sure that you open the door fully Knock2open You can choose whether the door should open after 1 or 2 knocks The function can be deactivated i...

Page 116: ...er to menu item Settings Legal information Open source li censes in the device appliance for the Open Source components contained therein together with the corresponding copyright notices copies of the licens ing conditions valid at the time and any further information The liability and warranty provisions of the open source licensing conditions as stated therein apply only in relation to the resp...

Page 117: ...r sound emission tests The dishwasher must be set up according to the following specifications Install the dishwasher into an analyzing unit Secure the front panel Push the provided fleece strips depending on model under the toe kick until it is flush with the appliance feet Push the toe kick into place in such a way that it is flush with the door panel ...

Page 118: ...Sound emission testing 118 Remove the protective film from the provided insulating strip depending on model Stick the insulating strip onto the front top edge of the toe kick board ...

Page 119: ... Service Canada Importer Miele Limited Headquarters and Miele Centre 800 843 7231 609 419 4298 Customer Service Support Phone Fax service mieleusa com 161 Four Valley Drive Vaughan ON L4K 4V8 www miele ca 888 99 MIELE 64353 888 586 8056 Customer Care Centre Phone customercare miele ca 800 565 6435 905 532 2272 International Headquarters Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Germany ...

Page 120: ...M Nr 11 501 470 00 en US G 7961 G 7966 ...

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Miele G 7961, Operating Instructions Manual

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