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Introduction
1-3
MRX4000 PLUS
Operator’s Guide
Fax:
978-671-5948
E-mail:
When contacting Customer Service, please have the following
information available:
•
Model number and serial number of the unit. This is
located on a label on the left-hand side of each unit.
•
Approximate purchase date.
•
Firmware versions (depending upon the options
contained in your MRX4000 PLUS), which appear on the
MRX4000 PLUS alphanumeric display
System Menus
>
System Info
>
MRX DCC V:
,
Front Panel V:
,
MPEG V:
,
MPEG FPGA V:
,
COFDM V:
, and
FMR V:
menus.
or
•
Firmware versions displayed on the
Main
page of the
MRX4000 PLUS Configuration Utility
(Configurator)
software, when the Configurator is connected to the
MRX4000 PLUS.
1.8
Calling for Service
MRC Technical Support is available 24 hours a day, 7 days a
week. During regular business hours you can reach our expert
staff directly.
Business Hours:
Monday - Friday
8:00 AM - 7:00PM Eastern Time (US)
(0800 - 1900 hrs US ET)
Telephone:
800-490-5700 (Press 4)
978-671-5700 (Press 4)
Fax:
978-671-5948
E-mail:
After regular business hours and on weekends and holidays, you
can also reach our expert staff as follows:
Telephone:
978-671-5929
Your call will be automatically forwarded to the on-call Technical
Support Specialist.
When contacting Technical Support, please have the following
information available:
•
Model number and serial number of the unit. This is
located on a label on the left-hand side of each unit.
•
Approximate purchase date.
•
Firmware versions (depending upon the options
contained in your MRX4000 PLUS), which appear on the
MRX alphanumeric display
System Menus
>
System
Info
>
MRX DCC V:
,
Front Panel V:
,
MPEG V:
,
MPEG
FPGA V:
,
COFDM V:
, and
FMR V:
menus.
or
•
Firmware versions displayed on the
Main
page of the
MRX4000 PLUS Configuration Utility
(Configurator)
software , when the Configurator is connected to the
MRX4000 PLUS.
1.9
Supported Repairs
The MRX4000 PLUS is designed to be compact, rugged, and
reliable.
The MRX4000 PLUS requires specialized test equipment and
software to calibrate amplitude and frequency characteristics
after repair.
Summary of Contents for MRX4000 PLUS
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