MicroPower SLV-C306-1011-IR, Installation Manual, Page: 2 / 40

Product Training
Experienced MicroPower installers can install cameras and equipment quickly and efficiently, however due to
the highly efficient nature of the camera system, the MicroPower equipment setup differs from conventional IP
surveillance devices. To quickly help System Integrator / Installers familiarize themselves with the MicroPower
product line best practices and troubleshooting, MicroPower offers a variety of training options. The quickest and
easiest are the short series of training videos that may be viewed on-line through the website “Partner Portal”. For
more information on the training resources available, please call the customer support line or visit our website.
How To Use This Guide
This guide is setup in the same sequential order as a camera installation would occur. This will cover in detail all
aspects of the installation and configuration of a MicroPower camera system. We highly recommend watching
our series of on-line training videos. These videos will provide a strong foundation and understanding of how the
system works, and ultimately making this information easier to understand.
Contacting MicroPower Customer Support
MicroPower’s customer support strategy is through a network of best-in-class business partners including OEMs,
systems integrators and systems resellers. If your MicroPower product was purchased directly from a MicroPower
business partner, that partner is the first point of contact for technical support. If the business partner cannot
resolve a problem, then the partner will contact MicroPower.
Web Support: http://www.micropower.com
Email Support: help@micropower.com
Toll Free Phone Support
Worldwide:
+1-877-536-0128
+1-858-914-5198
Press option 2 for Customer Support
Fax Support – Worldwide: +1-858-947-3907
General Safety Precautions
• Follow all cautions, instructions, and warnings as listed on the product and related documentation, including
electro-static discharge (ESD) recommendations, physical handling advice and other best practices.
• Ensure that the voltage and frequency of your power source match the voltage and frequency required by the
equipment. Do not use alternative power supplies without first contacting MicroPower.
• Do not attempt to modify or change the internal batteries. The battery size and voltage are calculated to
match the size, voltage, and runtime required by the equipment. Modifying the battery system could result in
damage to the equipment and nullification of the product warranty.
• Use only the included antennas and ancillary equipment provided with the product.
• Do not make mechanical or electrical modifications to equipment. MicroPower is not responsible for the safety
or regulatory compliance of a modified product.
• Protect your warranty. A product that has been damaged through misuse, abuse or misapplication may be
determined to be out of warranty.