Metrologic MS7320 InVista Series, Installation And User Manual

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28
T
ROUBLESHOOTING
G
UIDE
The following guide is for reference purposes only. Contact a Metrologic
representative at 1-800-ID-METRO or 1-800-436-3876 to preserve the limited
warranty terms.
MS7320 S
ERIES
T
ROUBLESHOOTING
G
UIDE
SYMPTOMS POSSIBLE CAUSE(S) SOLUTION
All Interfaces
No LEDs, beep
or motor spin.
No power is being
supplied to the
scanner.
Check transformer, outlet and
power strip. Make sure the
cable is plugged into the
scanner.
No LEDs, beep.
No power is being
supplied to the
scanner from host.
Some host systems cannot
supply enough current to power
MS7320 series scanner. Use
the power supply included with
the scanner.
3 beeps on
power up. Non-volatile RAM
failure.
Contact a Metrologic
Representative, if the unit will
not hold the programmed
configuration.
Continuous
razz tone on
power up.
RAM or ROM failure.
Contact a Metrologic
Representative, if the unit will
not function.
VLD failure.
Contact a Metrologic
Representative.
Razz tone and
green LED flash
at power up.
Scanner motor failure.
Contact a Metrologic
Representative.
Multiple scans
upon
presentation of
code.
Same symbol timeout
set too short. Adjust same symbol timeout for
a longer time.
The unit powers
up but does not
beep. Beeper disabled
No volume is selected
No tone is selected. Enable beeper
Select volume (programmable)
Select tone.