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Guarantee on MERIDA bikes
Your MERIDA bike is guaranteed (as of date of purchase to the initial buyer):
– Lifetime guarantee against rupture of all carbon and aluminum frames.
– 5 years for carbon and aluminum rigid forks
– 3 years against frame rupture of all full-suspension models from a
spring travel of 140 mm on
– 1 year against frame rupture of all dirt jump models and MERIDA labeled
parts
– 1 year guarantee on paint and stickers
In a guarantee-activating event MERIDA reserves the right to provide a bike
of the current successor model in an available color, or if no such bike is
available, a higher grade model.
Guarantee claims for shock absorbers, suspension forks and other branded
accessories will not be processed by MERIDA, but by the component man-
ufacturers’ national distributors.
Your direct contact in any case should be your MERIDA dealer, who will be
pleased to answer your inquiries.
The manufacturer’s guarantee only applies to claims made by the initial
buyer and substantiated by presenting the customer’s receipt, the delivery
receipt and the bike card stating the date of purchase, dealer address and
model and frame number. It can also be claimed through an online registra-
tion at www.merida-bikes.com (not available in all countries) by the initial
buyer.
Guarantee claims will only be accepted, if the bike has been used for none
other than its intended use, had an inspection during its first 500 km or the
first six months after purchase, has been fitted with none other than original
spare parts or accessories and had its suspension systems serviced by a
MERIDA dealer once a year at least.
The guarantee does not cover labor and transport costs, nor does it cover
follow-up costs resulting from defects.
The guarantee does not apply to bikes that have been used in competition,
for jumping or that have been subjected to any other kind of overstress. Cov-
erage for competitive use is only provided in the case of carbon frames for
the types road bike, cyclo-cross, mountain bike hardtail and full suspension
up to 100 mm.
The guarantee does not apply to bikes that have been used for jumping or
subjected to any other kind of overstress. It does not cover damage result-
ing from wear, neglect (insufficient care and maintenance), falls/accidents,
overstress caused by overloading, incorrect mounting or improper treatment
or resulting from changes to the bike in connection with the mounting or
alteration of additional components.
Diligent compliance with the manufacturers’ mounting instructions and
maintenance intervals as prescribed in this manual are crucial to a long ser-
vice life and good durability of the bicycle components. Non-observance of
the assembly instructions or maintenance intervals renders the guarantee
null and void. Please observe the checks described in this manual as well as
all instructions concerning the regular replacement of safety-relevant com-
ponents, such as the handlebars etc.
These guarantee conditions are voluntary benefits of MERIDA. Moreover,
the buyer may benefit from additional legal rights which vary from country
to country. To find out more just ask your MERIDA dealer.
Summary of Contents for City Bikes
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