Mercedes-Benz S-Class Saloon 2021, Owner'S Manual

Page: 396 / 621

This will contact you to con rm the appoint-
ment and if necessary consult about the
details.
%
If you select Call later a er the service mes-
sage appears, the message is hidden and
reappears at a later time.
Giving consent t Giving consent to dat o data tr a transf ansfer dur er during a Mer ing a Mercedes cedes
me call me call
RReq
equir uirements: ements:
R
There is an active Mercedes me call via the
multimedia system or the me button in the
overhead control panel (
/
page 390).
% The prompt to con rm data transfer does not
appear in all countries.
If the Accident and Breakdown Management serv-
ices are not activated on Mercedes me, the Do
you want to transfer your vehicle data and the
vehicle's position to the Mercedes-Benz Cus-
tomer Centre to improve the processing of your
request? message is shown.
#
Select Yes .
Relevant identi cation data is transmitted
automatically.
More information on Mercedes me: https://
www.mercedes.me
TTrransf
ansferr erred dat ed data dur a during a Mer ing a Mercedes me call cedes me call
If you initiate a service call using Mercedes me,
data is transferred to enable targeted advice and
an e cient service.
The following requirements must be ful lled for
the transfer of the data:
R
The vehicle is switched on.
R
The required data transfer technology is sup-
ported by the mobile phone network provider.
R
The quality of the mobile connection is su -
cient.
Multi-stage transfer depends on the following fac-
tors:
R
Reason for the initiation of the call
R
The available mobile phone transmission tech-
nology.
R
The activated Mercedes me connect services.
R
The service selected in the voice control sys-
tem.
%
A prompt for consent to the data transfer only
occurs if the corresponding Mercedes me
connect service is not activated.
Dat Data tr a transf ansfer if Mer er if Mercedes me connect ser cedes me connect services vices
ar are no e not activ t activat ated ed
If no Mercedes me connect services are activated
and the data protection prompt has been con-
rmed the following data is transmitted:
R
Vehicle identi cation number
R
Time of the call
R
Reason for the initiation of the call
R
Con rmation of the data protection prompt
R
Country indicator of the vehicle
R
Set language for the multimedia system
R
Telephone number of the communication plat-
form installed in the vehicle
If a call is made for a service appointment via the
service reminder, the following data is also trans-
mitted:
R
Current mileage and maintenance data
MBUX multimedia system 393 393