Mercedes-Benz S-Class 2023, Operator'S Manual

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Ending an unintentionally triggered manual
Mercedes-Benz emergency call
#
Select <schar> on the multifunction steering
wheel. Depress button for several seconds.
Data transfer of the Mercedes-Benz emergency
call system
In the event of an automatic or manual emergency
call the following data is transmitted, for example:
R
Vehicle's GPS position data
R
GPS position data on the route (a few hundred
meters before the incident)
R
Direction of travel
R
Vehicle identification number
R
Vehicle drive type
R
Number of people detected in the vehicle
R
Whether Mercedes me connect is available or
not
R
Whether the emergency call was initiated
manually or automatically
R
Time of the accident
R
Language setting on the multimedia system
Data transmitted is vehicle information. For any
questions about the collection, use and sharing of
the eCall system data, please contact MBUSA's
Customer Assistance Center at 800-FOR-MERC.
For Canada, please contact MBC's Customer
Assistance Center at 1-800-387-0100.
Customer requests for covered information should
be submitted via the same channels.
For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
R
The current vehicle position can be deter-
mined.
R
A voice connection to the vehicle occupants
can be established.
394 MBUX multimedia system