If a call is made after automatic accident or
breakdown detection using the multimedia sys‐
tem, the following data is also transmitted:
R
Current mileage and maintenance data
R
Current vehicle location
If Accident and Breakdown Management is
called via the voice control system and no
service has been activated, the following data
can also be called up from the vehicle by the
Mercedes-Benz Customer Center:
R
Current vehicle location
Data transfer if Mercedes me connect serv‐
ices are activated
Only if the respective service is activated will
additional incident-specific data be transmitted
in the second stage to enable an optimal
service.
An overview of the data transmitted can be
found in the respective terms of use for
Mercedes me connect services. These can be
obtained in the Mercedes me Portal: https://
me.secure.mercedes-benz.com
Data processing
The data transmitted within the scope of the call
is deleted from the processing system after the
call is finished, in so far as this data is not being
used for other activated Mercedes me connect
services.
The incident-specific data is processed and
stored in the Mercedes-Benz Customer Center
and, if required to process the incident, forwar‐
ded to the service partner authorized by the
Mercedes-Benz Customer Center. Please take
note of the data protection information on the
Mercedes me Internet page at https://
www.mercedes.me or in the recorded message
immediately after calling the Mercedes-Benz
Customer Center.
%
The recorded message is not available in
every country.
Mercedes me connect
Information on Mercedes me connect
Mercedes me connect provides the following
services:
R
Accident and breakdown management (me
button)
R
Concierge Service (when the service is acti‐
vated), appointment requests or similar (me
button)
R
Mercedes-Benz emergency call system (auto‐
matic emergency call and SOS button)
The Mercedes-Benz Customer Center and the
Mercedes-Benz emergency call center are availa‐
ble for you around the clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
(
/
page 295).
You can also call the Mercedes-Benz Customer
Center using the multimedia system
(
/
page 296).
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, first call
Multimedia system 299
Summary of Contents for S 560 4MATIC
Page 8: ...Left hand drive vehicles 6 At a glance Cockpit...
Page 10: ...Head up Display 217 Rear window roller sunblind 81 Seat belt extender 38 8 At a glance Cockpit...
Page 11: ......
Page 12: ...Instrument Display 10 At a glance Indicator and warning lamps...
Page 14: ...12 At a glance Overhead control panel...
Page 16: ...14 At a glance Door control panel and seat adjustment...
Page 18: ...16 At a glance Control settings in the rear passenger compartment...
Page 20: ...18 At a glance Emergencies and breakdowns...
Page 206: ...instructions for towing with both axles on the ground page 357 204 Driving and parking...