TTrrigg
igger
ering an aut
ing an automatic Mer
omatic Mercedes-Benz emer-
cedes-Benz emer-
ggency call
ency call
RReq
equir
uirements:
ements:
R
The vehicle is switched on.
R
The starter battery is su ciently charged.
The Mercedes-Benz emergency call system trig-
gers an emergency call automatically in the fol-
lowing cases:
R
A er activation of the restraint systems such
as airbags or Emergency Tensioning Devices
a er an accident
R
A er an automatically initiated emergency
stop by Active Emergency Stop Assist
The emergency call has been made:
R
A voice connection is made to the Mercedes-
Benz emergency call center.
R
A message with accident data is transmitted
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
The SOS button in the overhead control panel
ashes until the emergency call is nished.
It is not possible to immediately end an automatic
emergency call.
If no connection can be made to the emergency
services either, a corresponding message appears
in the media display.
#
Dial the local emergency number on your
mobile phone.
If an emergency call has been initiated:
R
Remain in the vehicle if the road and tra c
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
R
Based on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
R
If no vehicle occupant answers, an ambulance
is sent to the vehicle immediately.
TTrrigg
igger
ering a manual Mer
ing a manual Mercedes-Benz emerg
cedes-Benz emergency
ency
call
call
#
TTo use t
o use the SOS butt
he SOS button in t
on in the ov
he over
erhead con-
head con-
trtrol panel:
ol panel: press the SOS button at least one
second long (
/
page 336).
or
#
TTo use v
o use voice contr
oice control:
ol: use the voice commands
of the MBUX Voice Assistant.
The emergency call has been made:
R
A voice connection is made to the Mercedes-
Benz emergency call center.
R
A message with accident data is transmitted
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
R
Remain in the vehicle if the road and tra c
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
R
Based on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
344
344 MBUX multimedia system
www.carobook.com
Summary of Contents for EQS 2022
Page 15: ...www carobook com...
Page 19: ...www carobook com...
Page 20: ...18 18 At a glance Overhead control panel www carobook com...
Page 22: ...20 20 At a glance Door operating unit and seat adjustment www carobook com...
Page 24: ...22 22 At a glance Control settings in the rear passenger compartment www carobook com...
Page 26: ...24 24 At a glance Emergencies and breakdowns www carobook com...
Page 537: ...Overview 296 Index 535 535 www carobook com...
Page 538: ...www carobook com...