Mercedes-Benz EQS 2022, Operator'S Manual

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The quality of the mobile connection is su -
cient.
Multi-stage transfer depends on the following fac-
tors:
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Reason for the initiation of the call
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The available mobile phone transmission tech-
nology.
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The activated Mercedes me connect services.
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The service selected in the voice control sys-
tem.
Dat Data tr a transf ansfer if Mer er if Mercedes me connect ser cedes me connect services vices
ar are no e not activ t activat ated ed
If no Mercedes me connect services are activa-
ted, the following data is transferred:
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Vehicle identi cation number
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Time of the call
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Reason for the initiation of the call
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Con rmation of the data protection prompt
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Country indicator of the vehicle
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Set language for the multimedia system
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Telephone number of the communication plat-
form installed in the vehicle
If a call is made for a service appointment via the
service reminder, the following data is also trans-
mitted:
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Current mileage and maintenance data
If a call is made a er automatic accident or break-
down detection using the multimedia system, the
following data is also transmitted:
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Current mileage and maintenance data
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Current vehicle location
If Accident and Breakdown Management is called
via the voice control system, the following data
can also be called up from the vehicle by the
Mercedes-Benz customer center:
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Current vehicle location
Dat Data pr a processing ocessing
The data transmitted within the scope of the call
is deleted from the processing system a er the
call is nished, in so far as this data is not being
used for other activated Mercedes me connect
services.
The incident-speci c data is processed and stored
in the Mercedes-Benz customer center and, if
required to process the incident, forwarded to the
service partner authorized by the Mercedes-Benz
customer center. Please take note of the data pro-
tection information on the Mercedes me Internet
page https://www.mercedes.me or in the recor-
ded message immediately a er calling the
Mercedes-Benz customer center.
% The recorded message is not available in
every country.
Mer Mercedes me connect cedes me connect
Inf Infor ormation on Mer mation on Mercedes me connect cedes me connect
Mercedes me connect consists of multiple serv-
ices.
You can use the following services via the multi-
media system and the overhead control panel, for
example:
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Accident and Breakdown Management (me
button or situation-dependent display in the
multimedia system)
MBUX multimedia system 339 339
www.carobook.com