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If errors occur
If errors occur, check first whether you can correct the problem yourself. The following overview may
help you.
Never try to repair the device yourself. Contact the MEDION help desk 0870 7270370 if a
repair is necessary.
Malfunction
Possible cause / action
General
No functions
No standby display
•
The power is not connected properly.
Pull out the plug and insert it again into
the mains.
•
If the device has been affected by a storm,
static charging or another external factor,
try the following:
Turn the device off. Then pull out the
mains cable and plug it back in.
The disc does not play although PLAY has been
pressed, or stops again immediately
•
The disc has not been inserted properly.
Insert a disc into the disc compartment
with the title side upwards.
•
The disc is dirty or damaged.
Clean the disc or test the device by
inserting another disc.
•
Condensation has formed in the disc
compartment.
Leave the disc compartment open for one
to two hours to allow it to dry out.
•
The DVD Region does not match correct
region.
The device does not respond to the remote
control
•
The batteries are flat. Replace the batteries.
•
The remote control is not connecting
properly with the device.
If necessary remove any obstacles
between the remote control and the
device. Point the remote control to the
infrared sensor on the front of the device.
You should not be further than 3m away
from the device.
No picture on connected TV
•
The cable connection between the DVD
player and the connected television is
faulty.
Connect the cable properly.
•
The television is not switched on or set
incorrectly. Switch the television on.
Selected the video channel (AV-CHANNEL)
on the television.
Very poor, speckled picture
An incorrect video format has been selected.
Select the correct TV system in the SYSTEM
SETUP
(
PAL
/
NTSC
).
Distorted image
•
The disc is dirty. Clean the disc.
Small-scale image distortion is not a malfunction.
