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19. Troubleshooting
If a fault occurs, first see whether you can resolve the problem yourself. You might
find this overview useful.
Fault
Possible cause
Corrective action
The remote control is not
working.
Are the batteries insert-
ed correctly?
Insert the batteries cor-
rectly.
Are you more than 7 m
away from the radio?
Reduce the distance.
Is the route from the re-
mote control to the in-
frared sensor clear?
Remove obstacle.
Is the remote control
aligned with the sensor?
Align the remote control
correctly.
No sound
The current volume is set
too low.
Increase the volume.
The mute setting is acti-
vated.
Switch off the mute set-
ting.
When the device is con-
nected via AUX/LINE IN
or Bluetooth: The vol-
ume of the external de-
vice is too low.
Increase the volume on
the external device.
Headphones are con-
nected.
The sound playback on
the loudspeakers is in-
terrupted if headphones
are connected.
Unplug the headphone
jack plug from the head-
phone socket.
