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Telephone: 1300 884 987
Internet: www.medion.com.au
After Sales Support
Troubleshooting
Please contact our service partner in your area if …
• the malfunctions specified can not be rectified as described or
• in the case of malfunctions other than those specified
Display shows nothing/device not working despite having been
switched on
• Check that the plug is inserted into the socket correctly.
• Check that the socket into which you have plugged the device mains adapter
has power by connecting a different device to it. Where possible, plug the mains
adapter for the device into a different socket.
• Turn the device off using the
K 1 2
switch and wait for ten seconds. Turn the device
back on.
Display shows “No disc” despite the fact that a disc has been
inserted
• The disc is contaminated, scratched or damaged. Clean the disc or insert a different
disc.
• The country/region code for the DVD/VCD/S-VCD inserted does not match the
region/country code of the DVD player. In this case the DVD/VCD/S-VCD can not
be played on the DVD player.
Inserted disc does not play
• It is possible that condensation has formed on the DVD player’s laser scanning
lens. This may be the case in particular where the DVD player has been exposed to
extreme fluctuations in temperature.
• In this case, place the DVD player in a dry environment at normal room
temperature. First remove any disc that may be inserted from the disc
compartment. Then leave the DVD player switched on for at least one hour
(without using it) until the condensation has disappeared.
No image or black/white image only
• Check that all connecting cables between the device and other devices are firmly
inserted in the correct sockets.
• Check that the television standard matches the connection format used to connect
the device to a television (or video projector).
• Check the television (or video projector) manual to see whether any specific
settings are required on the television (or video projector) in order to use the device
with the television.
