Media5 Mediatrix 4104, Reference Manual

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Chapter 5 - Web Interface – Telephony Services
96 Mediatrix 4104
Your users can also permanently activate/deactivate the call waiting service.
Furthermore, the Mediatrix 4104 supports receiving some Call Waiting control commands via the SIP INFO
method. See
“Controlling the Call Waiting Tone via SIP INFO” on page 280 for more details.

To set the Call Waiting services:
1. Select to which port you want to apply the changes in the drop down menu at the top of the window.
2. In the Call Waiting section, enable the service by selecting Enable in the Activation choice.
Figure 50: Call Waiting Section
This permanently activates the call waiting tone. When receiving new calls during an already active
call, a special tone is heard to indicate that a call is waiting on the second line. The user can then
answer that call by using the “flash” button. The user can switch between the two active calls by
using the “flash” button.
The call hold service must be enabled for this service to work. See “Call Hold” on page 100 .
If the user is exclusively using faxes, select Disable to permanently disable the call waiting tone.
The user may cancel this service on a per-call basis when dialing a DTMF sequence matching the
digit map stored in the
Cancel Digit Map field (see Step 3). The user may also disable or enable this
service permanently with the Permanent Activation Digit Map and Permanent Deactivation Digit
Map fields (See Step 4).
3. Define the digits that users must dial to disable the Call Waiting tone in the Per Call Deactivation
Digit Map field.
This allows a user who has call waiting enabled to disable that service on the next call only. If, for
any reason, the user wishes to undo the cancel, simply unhook and re-hook the telephone to reset
the service.
For instance, you could decide to put “*76” as the sequence to disable the call waiting tone. This
sequence must be unique and follow the syntax for digit maps (see
“Digit Maps” on page 71 ).
Dialing this digit map does not have any effect unless the service’s status is “enabled”.
The deactivating sequence is set for all the lines of the Mediatrix 4104. You cannot have a different
sequence for each line.
4. Define the digits that users must dial to enable the call waiting service permanently in the
Permanent Activation Digit Map field.
This activation is permanent until the user deactivates the service as in Step 5.
For instance, you could decide to put “*84” as the sequence to enable the service. This sequence
must be unique and follow the syntax for digit maps (see
“Chapter 21 - Digit Maps” on page 291 ).
The sequence is set for all the lines of the Mediatrix 4104. You cannot have a different sequence
for each line.
When dialing this digit map, this sets the Activation frop-down menu for the line the user is currently
using to enable .
5. Define the digits that users must dial to disable the call waiting service permanently in the
Permanent Deactivation Digit Map field.
This deactivation is permanent until the user enables the service as in Step 4.
For instance, you could decide to put “*85” as the sequence to disable the service. This sequence
must be unique and follow the syntax for digit maps (see
“Chapter 21 - Digit Maps” on page 291 ).
The sequence is set for all the lines of the Mediatrix 4104. You cannot have a different sequence
for each line.
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