Media5 Mediatrix 4104, Reference Manual

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Chapter 5 - Web Interface – Telephony Services
100 Mediatrix 4104
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To initiate a conference (“A” and “B” already connected):
1. “A” performs a Flash-Hook.
This puts “B” on hold and the second line is automatically connected. “A” hears a dial tone.
2. “A” dials “C’s” number.
“A” and “C” are now connected.
3. “A” performs another Flash-Hook.
The call on hold (“B”) is reactivated. “A” is now conferencing with “B” and “C”.
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“A” wants to transfer “B” to “C” during the conference:
This is available only in the Local conference type.
1. “A” hangs up.
The conference is terminated. “B” and “C” are now connected.
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“A” wants to terminate the call with “C” and get back to the call with “B” during the conference:
This is available only in the Local conference type.
1. “A” performs a Flash-Hook.
The conference is terminated and the call with “C” is disconnected. “A” and “B” are still connected
and can go on with their conversation.
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“B” (or “C”) hangs up during the conference:
This is available only in the Local conference type.
1. “B” (or “C”) hangs up during the conference.
The conference is terminated, but the call between “A” and “C” (or “B”) is not affected and they are
still connected.
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“A” wants to add a fourth member to the conference:
This is available only in the Converence Server conference type.
1. “A” performs a Flash-Hook.
This puts “B” and “C” on hold and the second line is automatically connected. “A” hears a dial tone.
2. “A” dials “D’s” number.
“A” and “D” are now connected.
3. “A” performs another Flash-Hook.
The call on hold (“B” and “C”) is reactivated. “A” is now conferencing with “B”, “C”, and “D”.
Call Hold
The Call Hold service allows the user to temporarily put an existing call on hold, usually by using the “flash”
button of the telephone. The user can resume the call in the same way.
You must enable this service for the following services to work properly:
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Call Waiting
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Second Call
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Blind Transfer
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Attended Transfer
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Conference
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To enable the Call Hold service:
1. Select to which port you want to apply the changes in the drop down menu at the top of the window.
2. In the Hold section, enable the service by selecting Enable in the Activation choice.