McAfee UTILITIES 4.0, User Manual

Page: 28 / 60

Repair and Recover
28 McAfee Utilities
First Aid
First Aid detects common computer problems ranging from hardware,
software, to configuration problems. It examines your entire computer and
display options that you can select such as: fixing problems automatically,
undoing previous configuration settings, and accessing a database of
information to assist in troubleshooting common computer problems.
It now also has added hardware checking capabilities covering serial port,
parallel port, memory, and system hardware checks as well as increased
support for Windows ME.
There are three main buttons to select in the main window to start using First
Aid:
• CheckUp provides a systematic method of quickly identifying and fixing
PC problems automatically.
• Universal Undo allows you to return your PC to its previous settings by
reversing changes that have been made to your computer.
• Ask Advisor
allows you to access sources of information about your
computer which can assist you in troubleshooting problems or simply
learn more about your computer.
Using CheckUp
First Aid’s CheckUp examines your entire PC at once, or if you are having
trouble with just one component, you can perform a rigorous CheckUp on that
component only.
To perform a complete CheckUp
1. To perform a CheckUp on your entire PC, click the CheckUp button at
the bottom center of the CheckUp desktop. The CheckUp process begins.
2. During CheckUp, the component currently under examination is
highlighted. Status information at the bottom of the screen lets you know
exactly what CheckUp is doing.
To perform a specific CheckUp
1. If you are having a specific hardware problem, click the appropriate
component in the CheckUp desktop. A pop-up menu appears.
2. Click the check for the selected component. First Aid will perform a
CheckUp on that component only.